The Place Guest House

Tv did not work . No management there for check in .

There staff are not very helpful and the manager is hardly available

yes

Amazing stay as always. A clean hotel with extremely friendly and helpful staff.

Being close to customers this was the perfect accommodation

The Place is always up to standard for our travel trips to clients in the area and will come next again

Excellent stay during my business trip

Very clean and responsive service

Very central location close to everything, also very neat and tidy.

My favorite place to stay in Mbabane - it's comfortable, clean, spacious and everyone is very friendly!

A few general maintenance issues, lightbulbs and the like, but management were very responsive and made repairs, changed towels etc very promptly. I will stay there again.

My stay was very comfortable

Great service made it easy to check-in, even after a long day of travel. Breakfast on site with good coffee.

The owner is very RUDE. She is as nasty as previous guests say she is. She also has a lot of terms and conditions which include no room service, no full breakfast on Sundays etc. When we arrived late in Swaziland we got lost, I called her for directions she answered 'Hello, I am asleep'. I inquired about something via an intercom because there is no one at reception she answered "If you had read the notices on the wall you would know xyz". On check out day she interrupted us and knocked on the door and started shouting at us like children for misusing her dishcloth... we had enough and told her about her disgusting behaviour and that it was not a secret. Please, unless you are desperate or can manage confrontation found somewhere else to stay. It's clean but she is a big turn off.

Quiet guest house with very comfortable beds. Clean rooms, nice breakfast

My stay exceeded my expectations

While the property is nice, the owner Monique is not qualified to manage any property. We have had several issues during our stay and some were resolved, others were not, When I mentioned this to Expedia, Expedia reached out to Monique and here is her reply: If his wife got sick I think that is a far stretch to blame the hairdryer, but I guess if he went to such leghts to complain about something as stupid as a geyser breaking - which is totally unforeseeable then I guess it says a lot about their character.. So it is stupid of me to expect hot water (Its cold at night in March), they promise a hair dryer and don't deliver, my wife gets a cold from wet hair, and we are the ones with bad character. There is no apology, no process changes, just blame the customer. WOW, just WOW. And, by the way, it took expedia 3 emails to get Monique to reply to them, I highly recommend you give your money to other establishments whoi appreciate their guests.

The free wifi announcement is a lie. They give you 250mb free wifi and then you have to pay for additional wifi. The TV did it work properly and there was basically nothing to do in the room. I wouldn't recommend it it.

Schönes, kleines Guest House in der Stadt Mbabane. Bei der Anreise waren wir froh um unser GPS. Das Guest House liegt in einem ruhigen Quartier. Etwa 10 moderne Zimmer mit Klimaanlage sind rund um einen kleinen Pool angeordnet. Die Einrichtung ist zweckmässig und sauber. Wifi ist vorhanden, allerdings ist die Datenmenge begrenzt (was beim Planen der Weiterreise unangenehm sein kann…). Gleich neben dem Guest House hat es ein nettes Restaurant, wo man sehr gut essen kann. Im Innern wird beim Einsatz der Klimaanlage nicht gespart. Wenn es das Wetter zulässt empfiehlt sich ein Tisch draussen. Betreffend Ein- und Ausreise nach und aus Swaziland haben wir im Internet verschiedene Erfahrungsberichte gelesen (von unkompliziert bis sehr mühsam). In unserem Fall waren wir an beiden Grenzen in weniger als einer Viertelstunde durch. Zuerst in Südafrika den Ausreisestempel holen, zum Swaziland-Zoll vorfahren, Einreisestempel holen, 50 Rand Strassengebühr bezahlen und dann geht der Schlagbaum hoch. Das Gleiche bei der Rückkehr nach Südafrika. Andere Reisende erzählten uns hingegen, dass sie an den gleichen Reisetagen bis zu einer Stunde anstehen mussten (Reisebusse, viele Einheimische).