Hotel AX

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9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

C***g

10.0
/ 10
Nice and modern room, comfy bed, and delicious breakfast. The location is very convenient with a tram stop in front.

april

10.0
/ 10
We stayed at Hotel AX July 23 2026 and checked out on July 29th! I thought from the moment this American checked in until the time we checked out the hotel staff was unbelievably helpful and kind! The room was so incredibly clean! The breakfast was top notch! It was nothing like we serve as a breakfast in the US! The only warning i will give is, if you're accustomed to AC or a cold hotel room, bring a fan (we're from Arizona so we need AC :)~ ). The front desk ladies found a fan for us and sleep was a much better. There's so much to see in this hotel that we were never bored. I legitimately have nothing negative to say about the cooking staff, cleaning staff, maintenance staff,front desk staff or anything. Transportation is directly in front of the hotel! The bar/restaurant is downstairs! I could go on and on but I think this hotel was the best option for my family!!! Oh, from the pictures the beds and pillows almost made me reconsider our stay but they were sooooo comfy! Side note... we didn't notice until the last 2 days but there's luggage storage under the beds! ;)

Jett

10.0
/ 10
Had an absolute lovely stay! Not too far from the city centre (about an 10 minute bus ride) and just a 15 minute walk if you’re taking the ferry to Tallin. The breakfast is delicious and the rooms are a great size. There is no microwave or fridge in the room, but it didn’t bother me. 100% would stay here again!

Kathryn

10.0
/ 10
The number 9 tram is very handy into the city! Staff very helpful and friendly
In the Area
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Välimerenkatu 18, Helsinki City Center, Helsinki, Uusimaa, Finland, 00980

Main Facilities

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Luggage storage
Elevator
Garden
Multilingual staff
Lockers
Hotel AX is a 3-star hotels. Hotel AX is part of Strawberry - Nordic Hotels & Resorts under Strawberry.
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What's around Hotel AX

Välimerenkatu 18, Helsinki City Center, Helsinki, Uusimaa, Finland, 00980
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Lobby Hotel AX
Lobby 2 Hotel AX

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General Information

Hotel AX is a 3-star hotels. Hotel AX is part of Strawberry - Nordic Hotels & Resorts under Strawberry.

Location

Located at Välimerenkatu 18 in Helsinki, Finland. Those looking to explore will find The Bank of Finland Museum, Havsparken, and Flamingo Spa nearby.

Facilities & Amenities

Hotel AX has Luggage storage, Elevator, Garden, Multilingual staff, Lockers, and more.

Dining

Guests can stop by the café.

Contact

Phone number: 358 293 200 480

All facilities in Hotel AX

Functional Hall Hotel AX
Functional Hall
Common Space Hotel AX
Common Space
Lobby Hotel AX
Lobby
Accommodation Services Hotel AX
Accommodation Services
Exterior Hotel AX
Exterior

Guest Services

  • 24-hour front desk
  • Express check-in
  • Luggage storage
  • Multilingual staff

Activity & Leisure

  • Garden
  • Designer Stores on Site

Public Facilities

  • Elevator
  • Smoke Free Property
  • Coffee/Tea in common areas
  • Safety deposit box
  • Coffee shop

Accessibility

  • Step-Free Path to Entrance
  • Wheelchair Accessible Public Washroom
  • Braille/Raised signage
  • Well Lit Entrance Path

Meals & Dining

  • Vegetarian Breakfast Available
  • Snack bar
  • Breakfast

Nearby Facilities

  • Gift shop

Accommodation Facilities

  • Lockers
  • Banquet Hall

Connectivity

  • Wi-Fi
    TEXT

Accommodation Policy & General Information in Hotel AX

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel AX
173
Another facilities in Hotel AX
24-hour front desk, Express check-in, Luggage storage, Multilingual staff, Garden

Frequently asked question in Hotel AX

What is normal check-in & check-out time at Hotel AX?
The standard check-in time at Hotel AX is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel AX?
Hotel AX is a 3.0-star hotel.
How many rooms are available at Hotel AX?
Hotel AX has 173 rooms in total.
What do past guests say about Hotel AX?
Hotel AX is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel AX

Overall Ratings & Reviews Hotel AX

Traveloka (1)
Other sources (1,000)
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Hotel AX

Number of reviews per page
20
40
Top reviews
april
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed at Hotel AX July 23 2026 and checked out on July 29th! I thought from the moment this American checked in until the time we checked out the hotel staff was unbelievably helpful and kind! The room was so incredibly clean! The breakfast was top notch! It was nothing like we serve as a breakfast in the US! The only warning i will give is, if you're accustomed to AC or a cold hotel room, bring a fan (we're from Arizona so we need AC :)~ ). The front desk ladies found a fan for us and sleep was a much better. There's so much to see in this hotel that we were never bored. I legitimately have nothing negative to say about the cooking staff, cleaning staff, maintenance staff,front desk staff or anything. Transportation is directly in front of the hotel! The bar/restaurant is downstairs! I could go on and on but I think this hotel was the best option for my family!!! Oh, from the pictures the beds and pillows almost made me reconsider our stay but they were sooooo comfy! Side note... we didn't notice until the last 2 days but there's luggage storage under the beds! ;)
Read More
Jett
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had an absolute lovely stay! Not too far from the city centre (about an 10 minute bus ride) and just a 15 minute walk if you’re taking the ferry to Tallin. The breakfast is delicious and the rooms are a great size. There is no microwave or fridge in the room, but it didn’t bother me. 100% would stay here again!
Callum
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very welcoming. Room clean and comfortable
Kathryn
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The number 9 tram is very handy into the city! Staff very helpful and friendly
Jo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Maite
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly staff and art inclined property with a gallery in the basement.
RICHARD
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good
Eileen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good location, though out from town there was a tram stop right outside the door
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved the decor and art. Fabulous range of vegan foods for breakfast. Easy access to city on tram 9 from outside the hotel - 10 minutes to central station. Highly recommend this funky, cool Ax hotel (Art experience).
David
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great affordable small hotel within easy reach of the city centre. The room was stylish and compact, but very clean. The bathroom had a good shower and was well laid out and similarly well-designed. The breakfast buffet was good, with enough food and even herring, if that's your thing. The staff were fairly friendly and helpful. The only issue we ran into was a slight smell coming from the bathroom - we were not sure where the smell originated, but it was slightly unpleasant at times. However, this was fairly minor. Overall, the stay was excellent and, for Helsinki, affordable!
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Steven
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8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Better AC and warmer shower
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check in was very friendly and efficient. The hotel and our room were very clean and quiet. The bed was very comfortable. No complaints at all!
Valérie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything about this hotel was great, the room was comfortable and well designed. Delicious breakfast and the staff was super nice. Highly recommend!
Enmeth
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had a great stay at Hotel AX during my visit to Helsinki. The hotel was clean, the staff was friendly and welcoming, and the breakfast buffet was delicious with plenty of options to choose from. One thing I really appreciated was the location. There is a tram stop right in front of the hotel, making it easy to get around the city. It was also conveniently located less than 10 minutes from the ferry terminal, which made my trip to Tallinn very easy and stress-free. Overall, I found Hotel AX to be comfortable, convenient, and a great value. Between the friendly service, excellent breakfast, and easy access to both public transportation and the Tallinn ferry terminal, I would definitely consider staying here again on a future trip to Helsinki.
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Samantha
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10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No sauna on site; but there is uusi sauna two blocks away. Rooms were just right. Breakfast was delicious. Parking is off site. 25min walk to city centre, but there is a tram that takes you right there easily. Really enjoyed my stay here, the art is so fun to look at!
Lori
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice hotel near the port and public transportation. Bed was very comfortable and I would stay here again.
Mike
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Ruime, propere en stille kamer met goede bedden. Totaal geen omgevingsgeluid te horen. Vriendelijk personeel
peeter
icon-
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Actually: supergreat place to stay and very nice design. good breakfast, enough space for parking. but: why you need rainbow-flag on breakfast table?? it may be clearly annoying to most people even if they do not say it openly
Simon
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Fun hotel with great staff.
Ewan
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent hotel with friendly staff. The room was compact with no desk, but the main lobby area is inspiring and good for working in too.
Number of reviews per page
20
40

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Lobby 4 Hotel AX

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.