What do past guests say about Hôtel Hélianthe?

Hôtel Hélianthe is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hôtel Hélianthe

Name: Hôtel Hélianthe
Address: 5 Rue Bernadette Soubirous, Arrondissement of Argeles-Gazost, Hautes-Pyrenees, Midi-Pyrenees, France, 65100, 5 Rue Bernadette Soubirous, Midi-Pyrenees, 65100, France
Rating: 8.8

Hotels

8.8

/10

Very Good

60 reviews

What Guests Say About Their Stay

Flora

10.0

/ 10

I like the Hotel set up and the staff are very friendly. What I didn't like was that as a Disabled person, I wasn't supported as expected especially supporting me with my luggage down to the reception which was very stressful for me to do it alone with my walking stick. .roommyugsrted

ROSAURA

10.0

/ 10

this hotel is a family owned/ managed hotel. Everyone was super friendly and helpful. It is located very close to the sanctuary and is on the quieter side of town. However, everything is close by. The room was comfortable and clean. We were very satisfied with the overall service.

Elainne

10.0

/ 10

Quiet, safe and a close walk to the grotto. Stayed there for the past 3 trips to Lourdes.

In the Area

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5 Rue Bernadette Soubirous, Arrondissement of Argeles-Gazost, Hautes-Pyrenees, Midi-Pyrenees, France, 65100

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hôtel Hélianthe is a good choice when you are visiting Arrondissement of Argelès-Gazost. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Hôtel Hélianthe Address: Map & Location

5 Rue Bernadette Soubirous, Arrondissement of Argeles-Gazost, Hautes-Pyrenees, Midi-Pyrenees, France, 65100

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Location

Staying at Hôtel Hélianthe is a good choice when you are visiting Arrondissement of Argelès-Gazost.

About Hôtel Hélianthe

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hôtel Hélianthe.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hôtel Hélianthe exclusively for you.

Hôtel Hélianthe is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hôtel Hélianthe is the right place to stay.

All facilities in Hôtel Hélianthe

Others

Hotel Services

Welcoming drinks
Newspaper in lobby
Tours
Luggage storage
Multilingual staff
24-hour Receptionist

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

General

Banquet
Terrace
Motorcycle parking

Food and Drinks

Bar
Breakfast

Things to Do

Picnic area
Library

Sports and Recreations

Game room
Fitness center

Connectivity

Free WiFi

Business Facilities

Meeting facilities

In-room Facilities

Accommodation Policy & General Information in Hôtel Hélianthe

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property is closed between November 01 and March 31.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 23:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 23:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hôtel Hélianthe	61
Another facilities in Hôtel Hélianthe	Welcoming drinks, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in Hôtel Hélianthe

What are available facilities at Hôtel Hélianthe?

There are top facilites at Hôtel Hélianthe such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Hôtel Hélianthe?

Check-in time at Hôtel Hélianthe is staring from 14:00 - 23:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hôtel Hélianthe provide breakfast?

Yes, Hôtel Hélianthe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hôtel Hélianthe?

Hôtel Hélianthe is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Hôtel Hélianthe?

Hôtel Hélianthe has 61 rooms in total.

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More Reviews from Other Guests in Hôtel Hélianthe

Overall Ratings & Reviews Hôtel Hélianthe

Traveloka (1)

Other sources (59)

8.8

Very Good

From 59 reviews

Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

9.2

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Traveler Reviews Hôtel Hélianthe

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Top reviews

Hyung

Leisure with Partner

4.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The bed sheet smells other people’s perfume, gave me a different room, but see hairs on the bed sheet, owner said it’s ok, then at night taking shower, drains clogged couldn’t finish shower, but have to wait until next day, this hotel is 3star but it’s not maybe 1star level, talked owner a manager(owner of son), seems to they don’t care, please check bed sheet right after check in.The family business, seems service is very limited.I wouldn’t recommend this hotel.

Felixberto M

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Very decent place to stay in and very accessible feom Lourdes!

Flora

10.0

/10

Reviewed 35 week(s) ago

Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.

Dyron

8.0

/10

Reviewed 93 week(s) ago

Hotels.com verified review

The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.

Ann

Leisure with Partner

8.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!

Elainne

Leisure Family

10.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.

Bruno

Leisure Family

4.0

/10

Reviewed 148 week(s) ago

Expedia Group verified review

I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.

Verified traveler

8.0

/10

Reviewed 149 week(s) ago

Hotels.com verified review

Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location

yasmin

10.0

/10

Reviewed 182 week(s) ago

Hotels.com verified review

Very nice location,excellent service and customer oriented

Verified traveler

Leisure

10.0

/10

Reviewed 348 week(s) ago

Expedia Group verified review

Its family owned,was situated on a quaint side street near historically relevant sites and away from the kitsch shops.

Carlos

10.0

/10

Reviewed 357 week(s) ago

Hotels.com verified review

It was a bit of a problem finding the hotel but once we found it we realized what a good location it was. Really nice employees . Nice and very clean room and nice and thick towels

Anna

6.0

/10

Reviewed 385 week(s) ago

Hotels.com verified review

basic, clean, accessible to the places of interests.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.