ibis Le Touquet Thalassa

The hotel is placed in the best location, right on the beach with just a short walk into town. The hotel was clean, modern and comfortable. The were a big let down for us. Very rude and not helpful. We returned one evening at 9.45pm and wanted a night cap. After waiting a long time at the bar no one came to serve us so we tried to connecting hotel. Still nothing. We walked back and found a a staff member who told us that bar was shut but the try the other bar so again we walked back through the hotel and it was closed too. Absolutely wasting our time. The next day we sat in the restaurant area, waiting 20 minutes to be served but again nothing. When asking a member of staff for service he replied, yes what do you want. Honestly the worst service I've had at a hotel and really put us off spending any money at the bar or restaurant. We avoided contact with the staff all together in the end. Swimming pool was quiet and relaxing. Salt water pool which I didn't realise until I opened my eyes under the water. Oops. Steam room as really relaxing too. Lots of people walking around in their robes. So it's a very relaxed place.

Excellent dog sitting device while we had dinner which was great comfortable room dog friendly and very nice accommodating staff. All round a very nice place and super location right on the beach

Great pool and fitness facilities. Loved the sea view.

Needed more staff at peak times in the restaurant, particularly breakfast.

Very friendly and helpful, restaurant choices good for whatever your preferences. Hotel clean and has an amazing view of the beach

We arrived with a dog weighing over 100kgs and nobody gave us a wrong look. Warm welcome, comfortable room and a location to die for. Good evening meal and pleasant surroundings. I want to return. Best bed I have slept in for years.

We stayed for one night at the Ibis Thalassa. The room was a bit small but we had a lovely view of the beach and sunset from the balcony. The hotel is on the beach, but access down a flight of stairs which is a bit tricky with the pram. Unfortunately we didn’t have time to use the many facilities, spa, swimming pool but these looked great. Swimming pool looked amazing with view of the beach. Breakfast was ok, typical ibis options. Overall we enjoyed our stay and would consider coming back for a longer stay!

Wonderfully located in the dunes, the rooms are bright and all have incredible views of the beach and sea, which seems like it could come right up to the balcony.

This hotel is situated along the beach with easy access. It has a good bar and restaurant both overlooking the sea. It was a cold winters day so the hotel and beach were both quiet. I would imagine a very different experience in the summer. We had our pet dog with us and asked for a room with garden access which wasn’t a problem. A 20 minute walk to the town centre but this is easy and flat. We didn’t use the spa or pool but the facilities looked excellent. All in in all a very pleasant stay.

We had a garden room and still had a view of the beach. Bed comfortable but room and bathroom a bit cramped otherwise everything we needed for a 1 night stay. Lovely pool and terrace areas to sit outside and have a drink. Breakfast was nice

I like the swimming pool and the seaview I didn’t like the restaurants

Great position right on the beach. Well stocked gym. Ample parking (free). Comfortable rooms with sea views and balcony.

While hotel is new our room was 200 yards from reception and as we are over seventy this was terrible . Also there was no english menu available. Everyone comming into the hotel had to walk through the dinning room also people in dressing gowns also had to go to thier rooms via dinning room after visiting the spa area.

We arrived at 13:30 we had to wait for the room to be cleaned until 15:30 We had a drink and they have well seen my husband disabled and exhausted after a long drive from England worst when we had the keys it was for long way walk and I refused it I received the keys for a room already occupied and I opened the room on the couple very surprised we had the numbers Imagine no one was it that room and you have your items stollen by someone I returned to the receptionist and told the room is booked give me another one We had the bathroom light right on your face when someone asleep the glass reflect the light in all the room from the bathroom light Next day we did not have again access to the room we had to go back to ask the receptionist to activate the card to access our room

Lovely position overlooking great beach. Towels were thin worn and small.

No TV No Wi-fi No swimming pool Menu incomplete

Booked this hotel because of the pool and spa the week before our stay for my GF's birthday. Received an email on the morning of arrival to say the pool was out of use. Thought it must have been a last miunte closure due to a child having an "accident" in the pool or something, but on arrival - oh no, it was no accident! The whole pool area was closed for major renovations and had been for over 3 months, yet nowhere on Hotels.com did it tell us this, we later found out the information was only on the hotels website! Then to top it off, our sea view room was a view of some the car park. Complained and got the room we booked, but the hotel is in severe need of demolition. It is in very poor condition on the outside due to the location in the dunes by the sea, and inside isn't much better as the rooms were also tired and grubby, and what major hotels STILL have keys for the door locks! I will never stay here again. Not impressed.

Room with balcony overlooking beach. One of the hottest nights of the year and no method of cooling other than leaving balcony door open, as we were top floor this was no problem. It would have been nice to have AC or at least a fan. Breakfast at 13 euros each we felt was a little steep, so did not partake. They also want 15 euros for a dog which is also on the top side. The staff efficient and friendly and check in and out fast. It is about a 20 minute walk to the centre which is well served with restaurants and bars. It is not our first visit to this hotel and hopefully wont be our last. We would recommend this hotel and to sit on your balcony and watch the sun dip down over the horizon out at sea is magical.

Nice resort very quiet due to time of year June 4-10. Beautiful beach brilliantly looked after . Hotel is a bit of a hike from town centre along promenade . Hotel needs to be updated , work is being carried out in the spa as was closed while we were there. Our bedroom was furthest away from reception and public areas - one suggestion would be to give guests some kind of secure access in and out the areas at the far end of the property .

Hugely expensive for an ibis but as it's on the beach and attached to the spa it chsrges accordingly. However, the spa is shut. This was not made clear at booking, not was there any price adjustment. The rooms were very poor and unclean - and I had opted for the best with a balcony. The restaurant had many items missing from the drinks and food menu, and service was ridiculously slow. We waited 40 minutes for the starter and there was only 2 other small tables. Reception staff were rude. When I was asked if I'd paid for breakfast and confirmed I was not believed until the receptionist went through the staff until they found someone with my receipt. I will not be staying in this poor quality, overpriced place again.