Le Citizen Hotel

Great position to explore Paris

The best place we have stayed in Paris. It's as simple as that.

The best part of Le Citizen Hotel was its quaint, walkable location along Canal Saint-Martin, surrounded by great coffee shops and restaurants. The room was spacious, but a persistent urine smell, likely from the A/C, made it unpleasant. While generally clean, the bathroom felt dirty, with mildew in the shower and a broken shower door causing water to spill everywhere. We had a relocation to Hotel Oratio (30 minutes away) due to renovations. The staff there didn’t seem aware of our reservation, and when we returned, our room wasn’t ready and construction was still ongoing. We had to leave our bags with construction workers since no staff was present. Checkout was chaotic—late at night, we were suddenly told we owed money, but the staff couldn’t explain why. The next morning, it turned out to be city tax, but their card reader wouldn’t work, and the staff was unhelpful. They did refund one night, and Chaime was great, but overall, poor communication and maintenance issues made this a frustrating stay. Hopefully, post-renovations, service improves.

Rooms were spacious and quiet. Great views of the canal. Lots of interesting restaurants in the area.

I loved the canal view, especially with the changing autumn leaves. There is a lock directly in front of the hotel and you can watch it operate when boats go through. Plus, if you like to people watch, this is the place. Loved all the amenities, comfy bed, nice shower and hot water pot for tea or coffee. Best part of the stay though was the friendly and helpful staff!

This hotel was close to the train station (15 mins walk max) so it was perfect for one last night in Paris. Easy to get to from travels by train from the French countryside and easy to get to the RER for the airport the next day. The neighborhood is fantastic, lots of great bars and restaurants and the canal. The bed was soooo comfortable.

Location was great. Staff was helpful. Breakfast is limited.

Compact hotel in a great location. A little noisy at night but that’s Paris and big cities in general so not a deal breaker. Fantastic food options all walkable from coffee to lunch to fancy dining. Will stay here again when I’m back again.

It’s a great place and the location is superb. There are small things in the rooms that are breaking (table leg) or worn out the do not disturb magnets. It’s too bad because it breaks what is a very attractive and comfortable room. Curtains could be cleaned

We had a lovely room overlooking the canal. Small, but not cramped.

I was surprised with this property. It reallly was not the same as what was advertised. The advertisement clearly said there was a restaurant and people said the food was great. They had a bar but no restaurant. They also advertised that there was an airport shuttle but there was not. I found this to be a quirky and odd property. The area of Paris was not my favourite- lots of graffiti and not amazing stores and restaurants. The room had some issues with the lights not working in the bathroom and the cupboard door for the fridge was falling of the hinge. The bed was comfortable and the bedding nice! It also had a very strong smell from an oil diffuser which was way too strong I ended up locking it in a cupboard to try to stop the smell. We were only there for one night to catch our plane but I would not have stayed longer and wouldn’t recommend it to others. Have stayed in much nicer hotels in Paris for the same price or less. Not sure who wrote all the good reviews for this property or when but I’m sorry I can’t agree.

I liked the neighborhood the hotel is in, very walkable with some shops, cafes and restaurants. Check in was smooth. Room had everything we needed. Staff was super friendly. I would stay here again!

I absolutely loved this hotel. The staff is extremely attentive and helpful. My room was cozy and comfortable, it is an eco friendly hotel. I love how they have a delicious breakfast setup in the morning. The pricing is excellent and I definitely want to come back.

Fun neighborhood with lovely shops and cafes. The Metro was a short walk and got us everywhere we wanted to go. The staff is awesome, always pointing us in the right direction. It was also such a pleasure to sit in their cafe, enjoy the delicious coffee, juices, fruits and croissants, and especially the lively and fun conversation! Be sure to try and catch the boats using the lock system on the canal in front of the hotel-definitely not something you see every day! The area was very lively and the people you meet were great, just be sure to use the earplugs that are provided. The street scene could be a little loud if you're an early to bed kind of person. Would definitely stay again!

The staff was very friendly and the location wonderful

The locations is terrific and the staff very nice

Our favororite hotel in Paris. Great location amazing staff. The Citizen rules

A great hotel in a fantastic location.

wonderful staff. welcoming and helpful. Are these enough characters?

After reading several reviews and viewing the online pictures, I decided to book this hotel for my Mom's 71st birthday trip. Upon checking in, imagine my shock and dismiss, that nothing was as it appeared online. The rooms were extremely 'tiny' and the outside noise was unbearably loud. They switched our room to the top floor. I'm guessing this was an upgrade... Mind you, we travelled halfway across the world from the United States. We tried our best to make the new room work, however, the loud outside noise was even worse, not to mention, the room was cold! They had two space heaters, which weren't able to properly heat the room. After a few hours, we decided to leave. As I was helping the Uber driver load our luggage, my Mom fell, while existing the building. They have a small incline that is a complete tripping hazard. The owner, Sophie, refused us any type of refund. I would STEER CLEAR of this establishment, if you are looking for an actual relaxing night's stay, while in Paris. Simply HORRIBLE!