Shangri-La Paris

I asked for a peppermint tea bag and an extra bottle of water in the afternoon which never arrived, then I asked the cleaning lady again, they ended sending me all the other types of tea bags I did not need. The young lady at the reception also seems inexperienced, she shows willingness to help earnestly, however she did not remember that she promised to send some ice to our room which never happened. Alas, otherwise our experience would have been very good!

Shangri la is a little piece of heaven, by far the greatest staff I have ever come across, the place is spectacular, the amenities are perfect and 5 star, and the staff, every person from the time you arrive to the time you leave are better than a 5 star they would be the first 10 star rating!! in all my travels they have the finest and best staff in the world!!! The food is amazing as well, the place is so great you don’t want to leave the premises!!

Hotel was stunning. We upgraded to a room with the view of the Eiffel Tower

Great place to stay!

Service is unparalleled. From arrival to departure, the service and quality of the Shangri-La is unmatched. We’ll certainly be back!

Best service

Amazing attentive staff who anticipated and offered items without even asking which was a delight.

Much better hotels in the same price range. Location is not so great and so are the amenities . Hotel staff is nice but overall very average experience.

We have stayed at this property a few times. Always outstanding!!!

The best thing I want to say about my stay is the front desk the girl her name (Luisa) she is so professional and very welcoming we really appreciate her hospitality and service.

Beautiful hotel! Excellent location! The staff is the best, we loved each of them!

This is by far the most pleasant stay I’ve had In a hotel. Staff was wonderful and did everything they could to make my stay amazing. I felt truly special from moment one.

This hotel is so beautiful inside, they have a nice garden with view of Eiffel Tower. The rooms are so clean and spacious. Staff are amazing, specially concierge. The only thing we didn’t like at this amazing hotel was the food and service at the Shange Palace restaurant, food is decent and service is not great. Everything else was amazing and we would definitely going back. If you are looking for a luxury hotel with great service and location this is the one. Also, pool is great too with the view of Eiffel Tower.

A true classic 5-star experience in a historic hotel. Everything worked as it should. Loved our stay.

Outstanding. Exceptional. Perfect.

This place was EPIC!! We have stayed at plenty of 5 star hotels in Paris and other cities and this really was beyond 5 star hotel experience. From the reception area, to the guest relations staff who walk you into your room, to the amazing concierge, you will feel like royalty. The rooms were impeccably decorated with no details forgotten. We also appreciate how quiet the rooms were given how well situated the hotel was. Special mention again to the Concierge staff who were so efficient and attentive with all our request and would follow up on every single reservation we had. This hotel deserves 10 stars!!

Central to the Eiffel Tower and Arc de Triomphe. The hotel was beautiful and the staff were all very friendly and accommodating. The view of the Eiffel Tower from the room was incredible.

Hotel is well located . Rooms are clean and inviting . The staff was courteous , nice and very attentive.

*The Best* and 5-Star for *Duty Manager Julien* and *Front Desk Supervisor Zhiwei* In summary - we have toured 7 Big Cities, 5 Countries and stayed in many top end luxury hotels and without hesitation Julien Zhiwei and Shangri La Paris was the was *one of the amazing experiences we had* in this special trip. From Check-In to Check-Out it was dream experience come true. Julien and his team made sure each & every details is well taken care of. Room was top notch. Food was excellent. Service was above & beyond. View one of the best Above all We have stayed in other Shangri-La but Shangri-La Paris was top notch and Julien hands down *the best* duty manager and his team Zhiwei also was equally awesome. Huge strong recommendation and must stay when visiting Paris

HANDS down one of the best hotels with amazing services i stayed at. Concierge best team!! They handled all restaurant booking to car transportation! We came unprepared but they planned it for us and reserved the ticket .Always available all day! Overall each staff was friendly! The hotel was also very clean and close to eiffel tower! High recommend staying here! I will definitely be back!