Hilton Batumi

Great check-in & check-out, lovely staff in the Sky Bar and at the breakfast. Nice rooms, although one of the curtains kept falling off! However the casino is terrible. Aggressive looking staff, not a welcoming atmosphere, and people openly smoking, despite the hotel’s no smoking policy!

clean room, central area, Hilton quality

Все было супер.Буду рекомендовать своим клиентам я тур агент.Elena Travel

Enjoyed every moment

Excellent location. Nice big room. Excellent breakfast. Reception not very receptive. We wanted an umbrella, they say they do not have. I demanded one for the evening, finally they spplied one. Curtain tore, I told them in the morning. Until the late afternoon it was not fixed.When we reminded them, they finally sent someone to fix it. I think that a 5-star hotel should be more receptive

Great hotel, very generous people Helping with everything. The room was very clean, the breakfast is good and a lot of attractions is around the hotel, don’t need veacle to enjoy the area.

Didnt feel like a 5 star hotel. Big waiting list for breakfast. No help in finding a table. Poor breakfast. There was always something missing (no sope, no towels,no amenities).

I would like to address a concerning issue regarding my recent stay at this hotel. From midnight to 4 AM, the electricity was disconnected, creating significant safety and comfort concerns. As a guest who relies on a CPAP machine for proper sleep, the lack of electricity was particularly alarming. Additionally, the absence of air conditioning in a dark room made the situation even more uncomfortable. I do not believe this hotel meets the standards of a five-star establishment, and I will not be returning. I have shared these concerns with all relevant agents. This experience will undoubtedly impact the reputation of Hilton.

It’s accessible for everything and nice staffs

Everything was realy good had nice time thanks to all the people

Beautiful!

Very nice experience. Close to everything

Check in was weird: we were told that they can’t extract money we paid two months ago when we booked the hotel. We did it through a standard web site and the receptionist asked us to contact this web site. Otherwise he can’t check us in. Somehow while we were trying to connect to internet, suddenly our payment was discovered. Another strange thing was a refusal to put our bar bill to our room because we didn’t have a credit. But no one proposed us to arrange a credit at check in. So the service for now doesn’t correspond a level of Hilton hotels in Europe or US.

We had a wonderful stay at the Hilton. The staff was very friendly and helpful, and the room was very nice. Very comfortable beds.

Batumi is infamous for its capricious weather. Nonetheless, in Hilton Batumi, even though it's raining heavily outside, you could enjoy your day staying inside the whole day long. There are gym, sauna room (X2) and steam room. All the facilities are in pristine clean condition. One more thing say continental breakfast is not shabby at all. Thumbs up.

I love everything nice people always clean very good service

Great please

We were 2 dayd out of 4 without a television at the recepion they confirmed that the problem is known but it is impossible to fix it they didnt fix the problem even when we left

The hotel is high rated and indded the facility is in good condition and excellent location, however, the service is not at high standard : 2 out of 4 nights we needed to remind the reception to clean the room, on the second day, the room was not cleaned till 18:30, till we reminded. No water was on the arrival day. On the last night there was an alarm at 2:30 at night and all the people were required to go down for 40 minutes till it was confirmed as a false alarm. This can happen, of course, safety first, however, no appologies and compensation was proposed, as if it is OK for us to pay for premium hotel but not OK for hotel to provide a good service and compensate or even appologize in case the service is not good.

The price is too high And the room cleaning service in particular is very bad, the air conditioning is hot and bad, and the TV channels service is bad The reception staff are excellent and wonderful.