Mercure Hotel Severinshof Koeln City

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8.8
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
Spotlessly clean, quiet, friendly and helpful staff. Within a short walk of most places of interest and good public transport on the doorstep.

Rosalind

10.0
/ 10
It was a lovely stay? The staff were lovely and the facilities were great, however, the room doors inside the bathrooms and some areas in the lobby were stained and needing a good clean

Patrick

10.0
/ 10
All excellent: staff, rooms, meals, cleaning, air con (important that week). We came by rail so cannot repot in parking.
In the Area
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Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, Cologne, Nordrhein-Westfalen, Germany, 50676

Main Facilities

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24-hour Receptionist
Staying at Mercure Hotel Severinshof Koeln City is a good choice when you are visiting Innenstadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, Cologne, Nordrhein-Westfalen, Germany, 50676
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Discover More About Mercure Hotel Severinshof Koeln City

Location
Staying at Mercure Hotel Severinshof Koeln City is a good choice when you are visiting Innenstadt.

About Mercure Hotel Severinshof Koeln City

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Hotel Severinshof Koeln City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Hotel Severinshof Koeln City.

All facilities in Mercure Hotel Severinshof Koeln City

Others Mercure Hotel Severinshof Koeln City
Others

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Hotel Severinshof Koeln City

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Hotel Severinshof Koeln City
5
Another facilities in Mercure Hotel Severinshof Koeln City
Parking with surcharge, WiFi in public area, 24-hour Receptionist, TV

Frequently asked question in Mercure Hotel Severinshof Koeln City

What is normal check-in & check-out time at Mercure Hotel Severinshof Koeln City?
The standard check-in time at Mercure Hotel Severinshof Koeln City is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Hotel Severinshof Koeln City?
Mercure Hotel Severinshof Koeln City is a 4.0-star hotel.
How many floors does Mercure Hotel Severinshof Koeln City have?
Mercure Hotel Severinshof Koeln City has 5 floors.
Does Mercure Hotel Severinshof Koeln City provide parking?
Yes, Mercure Hotel Severinshof Koeln City provides parking. Please confirm details directly with the hotel.
What do past guests say about Mercure Hotel Severinshof Koeln City?
Mercure Hotel Severinshof Koeln City is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Mercure Hotel Severinshof Koeln City

8.8
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.6

Service and Facilites

8.8

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Traveler Reviews Mercure Hotel Severinshof Koeln City

Number of reviews per page
20
40
Top reviews
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spotlessly clean, quiet, friendly and helpful staff. Within a short walk of most places of interest and good public transport on the doorstep.
Yucel
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The rooms are functional and staff really helpful, disappointed about the mould in the bathroom, on the silicon and tiles was off putting. The mini fridge didn’t seem to get cold either so while these are minor really, it’s fair to mention them. I would definitely stay again and it’s in a great spot to discover the city.
Rosalind
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was a lovely stay? The staff were lovely and the facilities were great, however, the room doors inside the bathrooms and some areas in the lobby were stained and needing a good clean
Patrick
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All excellent: staff, rooms, meals, cleaning, air con (important that week). We came by rail so cannot repot in parking.
N
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

All great. Nice and clean with friendly staff but booked hotel partly because we wanted to use the sauna. It wasn’t working and there were no staff in the gym to advise.
Christopher
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location. close to all the attractions and restaurants. right next to the train station so could get everywhere in the city
Alan
icon-with Children
with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean Helpful Good location
Armenak
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Needs update
Ashley
icon-Business
Business
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Heating in room was broken and it was winter and 0 degrees outside. Ashley
Findlay
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great
Heinz
icon-
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

I’ve stayed here many times and rated the hotel often. This time, I booked it for my mother. It was excellent as always
ROBERT
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good clean and comfortable hotel. Great location, walkable from the city centre but also right next to a UBahn station. Staff were always helpful when needed.
Marica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

My cousin and I stayed here for two nights. We loved the location (right next to a tram station) and it was very central in terms of walking to the main shopping area, the cathedral and to the river/museum. We felt safe. Room was comfortable and clean. There was a bit of a musky smell though. We also didn't have any shampoo in the room and had to ask for some, but other than that, the room was great. We'd definitely stay here again and would totally recommend it to other. Staff was also very professional and friendly.
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Natasha
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good- Lovely staff, great location, clean and tidy. Easy check in and out. Bad - Funky bathroom smell on arrival, and cold water on second morning for showers!
Sok
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Good location, clean room and comfortable bed, but house keeping service is hit and miss, we stayed for four nights, but 2 days out of 5, only one cup is provided for 2 Guests, and no replacements of milk or tea bags daily ince used up.
Amy
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I booked for myself and my teen. I booked him as a teen but the hotel booked him as a child. There was a very rude lady at breakfast who shouted at me because my son is 14 and not under 12. I was supposed to have free breakfast include for both of us as part of my package. I was charged 24 Euros for my teen who didn’t actually eat anything, and was embarrassed while I was trying to eat my food.
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Heinz
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Spotless, yes. Conveniently located, yes. Staff courteous, also yes.
Katie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great room. Friendly staff. Perfect walkable location.
Virginia
icon-Business
Business
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Room is ok. Be aware that the step up into shower is dangerous for older people which will prevent me from returning to this hotel.
Nicola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

A lot of more central hotels were described as 'noisy' and this one wasn't, although it is on two main roads and a tram station We walked from the main train station which took 30-40mins (and you could get public transport, it was reliable when we used it) but you walk through the centre with all the bars and the cathedral Hotel was clean and staff were friendly
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Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.