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Atlantica Caldera Palace - All Inclusive
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Atlantica Caldera Palace - All Inclusive
Others
8.6
/10
Very Good
61 reviews
What Guests Say About Their Stay
Olivia
10.0
/ 10
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
Peter
10.0
/ 10
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Migena
10.0
/ 10
I stayed with my family in this resort for a week. I loved everything from the room to the pools to the beach to food service staff everything was excellent thank you so much for making my vacation unforgettable
In the Area
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ANALIPSI, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Atlantica Caldera Palace - All Inclusive
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What's around Atlantica Caldera Palace - All Inclusive
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ANALIPSI, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014
Discover More About Atlantica Caldera Palace - All Inclusive
Location
Atlantica Caldera Palace - All Inclusive is located in area / city Chersonisos.
About Atlantica Caldera Palace - All Inclusive
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Atlantica Caldera Palace - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Atlantica Caldera Palace - All Inclusive.
All facilities in Atlantica Caldera Palace - All Inclusive
Others
Things to Do
- Shops
- Romantic proposal packages
- Beach umbrella
- Garden
- Spa
- Outdoor pool
- Waterslide
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
General
- Microwave (shared)
- Smoking area
- Banquet
- Parking
- Terrace
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Billiard
- Tennis court
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
- Babysitting & childcare (surcharge)
- Children pool
Business Facilities
- Meeting facilities
- Business center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in Atlantica Caldera Palace - All Inclusive
Important Note
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
The property is closed between November 1 and March 30.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:30
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Atlantica Caldera Palace - All Inclusive | 411 |
Another facilities in Atlantica Caldera Palace - All Inclusive | Shops, Romantic proposal packages, Beach umbrella, Garden, Spa |
Frequently asked question in Atlantica Caldera Palace - All Inclusive
What are available facilities at Atlantica Caldera Palace - All Inclusive?
There are top facilites at Atlantica Caldera Palace - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Atlantica Caldera Palace - All Inclusive?
The standard check-in time at Atlantica Caldera Palace - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 10:30
Does Atlantica Caldera Palace - All Inclusive provide breakfast?
Yes, Atlantica Caldera Palace - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Atlantica Caldera Palace - All Inclusive
Other sources (61)
8.6
Very Good
From 61 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
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Traveler Reviews Atlantica Caldera Palace - All Inclusive
Number of reviews per page
20
40
Top reviews
Judy
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Rooms are nice. Food is ok. Entertainment good but that room is hideous and hot - like an 70s conference room
Shamarneé
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Staff were amazing. Property needs work but is very beautiful.
Olivia
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
Thi
Leisure with Children
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off.
The private pool is quite small.
Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only".
All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you'll have to pay for food (room service).
The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week.
We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend.
There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible.
Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
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Peter
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
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morgan
Leisure Family
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had.
A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved.
Lovely hotel with nice modern rooms.
Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking.
All in all though a really nice place which is run well
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Daniel
Leisure Family
4.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We booked a sea view swim up and the terrace had significaht amounts of rodent droppings. We had to move room but they could only offer the same block and there were still rodent droppings on the terrace. Not at all even 2 star standard. Very dissappointing. The family pool area was very cramped and dirty and the adult only area was much more spacious and luxurious. Other guests with families made comments very similar to us onbthe family pool area. I have been to several hotels in this area of Crete and for the reasons above this was by far the worse. I wouldnt recommend this hotel to any family. In additoon some of the staff were rude when asking for basic things.
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Migena
Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
I stayed with my family in this resort for a week. I loved everything from the room to the pools to the beach to food service staff everything was excellent thank you so much for making my vacation unforgettable
Natalie
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!
JOSEPH
Leisure Family
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Property was disceiving upon arrival. After walking around the first day we realized how large and beautiful this property really was. We were helped daily by a person on their staff named "Efrosini". She provided sooooo much information to my wife. She assisted us with everything. Efrosini definately needs to be nominated for employee of the year !!! So friendly, so quick to assist, always with a smile. Glad we chose this resort and Efrosini made it that much more enjoyable 🙂
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simon
Friends and Family
6.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
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Minal
Leisure Family
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Would recommend this property.
redi nicholas
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Loved it. Definitely coming back next year .
Denae
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
My family absolutely loved our vacation at this resort, they set the bar for all future holidays. The staff was so attentive and patient, always going above and beyond. The food was outstanding, the shows, the spa. I could go on and on. We didn’t want to leave!
Helen
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
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Nat
Leisure Family
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away…
Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
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HEMAL
Friends and Family
6.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
it was not so good the ac was not working and they did not change the room but keep on sending the technician who could not do anything for two nights
the restaurants were understaffed and they could not provide us reservations for another restaurants
Nicky
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture.
We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit.
The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows.
Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel.
There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area.
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Susan
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Our stay was exceptional! From the start, we had ongoing communication prior to our arrival, which made everything smooth and stress-free. Despite our short notice, the hotel graciously accommodated an early check-in.
To celebrate our girls' trip, which included a birthday and a bachelorette, they went above and beyond by sending complimentary fruits, drinks, and cake to our room. We were thrilled to receive an upgrade to a room with a private swim-up pool, making our stay even more special.
The staff and services were just exceptional! Although we encountered a minor issue with our key entry and had to wait an additional 15 minutes for maintenance, the staff immediately offered us free drinks, which was incredibly generous and unnecessary but highly appreciated.
Their accommodating nature and dedication to making our experience beautiful truly stood out. I highly recommend this place for anyone seeking a memorable and delightful stay. Thank you to everyone who made our trip unforgettable!
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Verified traveler
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Amazing hotel, we had a private pool which was great. Staff were so helpful, food and drinks were also amazing. We had an amazing holiday and would return.
Number of reviews per page
20
40
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