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Domes Zeen Chania, a Luxury Collection Resort, Crete
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Domes Zeen Chania, a Luxury Collection Resort, Crete
Hotels
9.4
/10
Exceptional
151 reviews
What Guests Say About Their Stay
joanne
10.0
/ 10
This property was amazing. The staff were especially nice and attentive. The property was a little dimly lit in the evening and the bathrooms extremely dark. Both restaurants offered exceptional food. We arrived for the opening week of the season and it did seem like they could not handle the reservations for dinner. We chose room service for our final night and it did not disappoint. A special thank you to June for looking out for us. Amazing service!
Petrina
10.0
/ 10
Superb service and friendly staff. Hotel Manager gave us a later than normal check out which made a big difference to our experience (thank you). Great way to end the trip.
Our room was so lovely with a large private pool area. Loved it.
theresa
10.0
/ 10
Lovely rooms nice toiletries
Beautiful gardens
Excellent food great staff nothing to complain about at all
In the Area
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Makrys Tichos, Chania, Nomós Chaniás, Crete, Greece
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Domes Zeen Chania, a Luxury Collection Resort, Crete
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What's around Domes Zeen Chania, a Luxury Collection Resort, Crete
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Makrys Tichos, Chania, Nomós Chaniás, Crete, Greece
Discover More About Domes Zeen Chania, a Luxury Collection Resort, Crete
Location
Staying at Domes Zeen Chania, a Luxury Collection Resort, Crete is a good choice when you are visiting Chania.
About Domes Zeen Chania, a Luxury Collection Resort, Crete
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Domes Zeen Chania, a Luxury Collection Resort, Crete exclusively for you.
Get precious and unforgettable moment during your stay at Domes Zeen Chania, a Luxury Collection Resort, Crete.
All facilities in Domes Zeen Chania, a Luxury Collection Resort, Crete
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Garden
- Pool sun loungers
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Public Facilities
- Others
- Restaurant
- Smoke-free area
General
- Parking
- Terrace
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Computer station
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Domes Zeen Chania, a Luxury Collection Resort, Crete
Important Note
- Airport shuttle fee: EUR 45 per vehicle (one-way)
- Airport shuttle fee per child: EUR 45 (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
The property is closed between November 1 and March 31.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Domes Zeen Chania, a Luxury Collection Resort, Crete | 65 |
Another facilities in Domes Zeen Chania, a Luxury Collection Resort, Crete | Laundry service, Tours, Multilingual staff, Luggage storage, Porter |
Frequently asked question in Domes Zeen Chania, a Luxury Collection Resort, Crete
What are available facilities at Domes Zeen Chania, a Luxury Collection Resort, Crete?
There are top facilites at Domes Zeen Chania, a Luxury Collection Resort, Crete such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Domes Zeen Chania, a Luxury Collection Resort, Crete?
The standard check-in time at Domes Zeen Chania, a Luxury Collection Resort, Crete is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Domes Zeen Chania, a Luxury Collection Resort, Crete provide breakfast?
Yes, Domes Zeen Chania, a Luxury Collection Resort, Crete provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Domes Zeen Chania, a Luxury Collection Resort, Crete
9.4
Exceptional
From 151 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.4
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Traveler Reviews Domes Zeen Chania, a Luxury Collection Resort, Crete
Number of reviews per page
20
40
Top reviews
joanne
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This property was amazing. The staff were especially nice and attentive. The property was a little dimly lit in the evening and the bathrooms extremely dark. Both restaurants offered exceptional food. We arrived for the opening week of the season and it did seem like they could not handle the reservations for dinner. We chose room service for our final night and it did not disappoint. A special thank you to June for looking out for us. Amazing service!
Read More
Petrina
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Superb service and friendly staff. Hotel Manager gave us a later than normal check out which made a big difference to our experience (thank you). Great way to end the trip.
Our room was so lovely with a large private pool area. Loved it.
Hilary
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
.
theresa
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Lovely rooms nice toiletries
Beautiful gardens
Excellent food great staff nothing to complain about at all
Verified traveler
Friends and Family
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Pros: Lovely property; the staff were very attentive and the breakfast spread was very good! Lots of children around and it is very family friendly which worked well for us. There were no disturbances (noise or otherwise) with all the children around. The snack bar that remains open throughout was a great hit with our 3 year old!
Cons: The pools aren't heated. In October when there are colder days, the pools are essentially unusable.
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Marc
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Domes Zeen Chania is hands down my favourite hotel to date! From the moment we arrived, we were welcomed with warm hospitality and genuine smiles from the staff, setting the tone for an unforgettable stay. The attention to detail at this luxurious retreat is nothing short of spectacular.
The rooms are beautifully designed, blending modern elegance with earthy tones and natural textures that perfectly complement the stunning surroundings. Each space feels like a private oasis, with breathtaking views of the sea and gardens that provide a sense of peace and tranquility.
The food at Domes Zeen is an absolute highlight! The restaurants offer a diverse and delectable array of dishes, all made with fresh, local ingredients. Every meal is a culinary journey, with flavors that reflect both the richness of Cretan cuisine and international influences. Breakfasts are a dream, offering a variety of options from fresh fruits, pastries, to made-to-order omelets. Dinner is a gourmet experience, with each dish artfully prepared and bursting with flavor.
What truly makes Domes Zeen exceptional is the staff. They went above and beyond to make my 40th bday special, and attentive for my guests. Whether it’s offering recommendations for local experiences, providing thoughtful touches like complimentary treats, or simply remembering your preferences, their level of service is unmatched. You feel truly cared for in every interaction.
Already booking my trip back to this slice of paradise!
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Allan
Friends and Family
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Excellent caring service
Franziska
Friends and Family
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Had a great stay
Violet
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Excellent stay. Wonderful vacation.
Ioana
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Outstanding hotel, with amazing staff. Domes Zeen has exceeded all expectations- the room was perfect with a wonderful outside area and a plunge pool, the breakfast has all every option for every taste and the staff always went above and beyond. We didn’t spend much time at the pool because the beach was amazing and we had our own plunge pool, but be warned that the pool is a highlight for young children so it might get busy, but it’s not too loud so can still enjoy your time. The gym was well equipped and it never got too busy in the morning.
Chania is about 40 minutes walk, we did that once and then resorted to taxis or hotel transfers - it was a lot easier.
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Sandra
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Amazing staff
Amazing property
Amazing hospitality and good location
Beach and pool were great
shelly
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Domes Zeen is a beautiful tranquil hotel - the staff are beyond friendly and helpful and the location is a short cab ride from the lovely old town of Chania. The food at the hotel was delicious and the pool with our villa was magical. We are already talking about next year.
Carl
Leisure with Children
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
I have a fish allergy and communicated to the hotel prior to and at check-in. The restaurant was never informed properly and not prepared for me. The Michelin Star restaurant, Gallina, was terrible. It took 25 minutes to get still and sparkling water. Service was subpar and not trained to the expectations one would expect at a Michelin Star restaurant. The wine steward spilled as he poured the wine, didn't wipe the bottle and red wine drops were all over the table. We had 2 children that were promised a special menu, but by the time we were served, they told us there was no food for the kids, SO WE LEFT!
MY ADVICE: go to a local taverna. We did and it saved the trip.
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Adam
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Needed to call front desk several time for refill of water, coffee and soap ( after housekeeping was in the room)
Iliana
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
EVERYTHING WAS THE BEST
Aziz
Leisure Family
6.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Ok, not bad
Abdulkreem
8.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Great overall experience. The hotel is very clean and room are spacious. My issue was that rooms didn’t have a proper isolation were sounds of next door neighbors can easily disturb your stay. Also the resort is very family oriented and lots of kids playing around. This needs to be considered for travelers who prefer an otherwise tranquil vacation.
Read More
Verified traveler
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
A beautifully landscaped complex set in a hillside close to the beach. There are lots of tropical plants in the grounds making the environment very pleasing.
The area directly outside the complex is less-developed, with a dusty dirt track between the complex and beach. The hotel is close to Chania centre: the Venetian harbour is about 30 mins by foot. The walk is along the dirt track then over 2 small bridges (very dark at night - it felt safe for us but might have felt a bit deserted if walking alone). Then along a pretty promenade with restaurants, leading eventually to the Venetian harbour.
The reception area is at the top end of the hill and the restaurant is at the bottom, with the rooms in between, connected by a windy road and stairways. Golf buggies can be used for transport. Restaurant overlooks pool and loungers.
Our room (tropical pavilion) was spacious with silent air-conditioning that worked brilliantly even with outside temps reaching 42C.
The room is advertised as “sea view” - only a small band of sea was visible over the rooves of the other rooms/villas. The beach was probably about 200 meters away from our room.
Spacious shower, quite powerful. Would have preferred a bath too for the price. A housekeeping issue was promptly sorted. The bed was extremely comfy but some furniture felt worn.
Lovely touches such as a lounge with drinks/snacks throughout the day. The food in the two restaurants was very tasty. Staff were excellent.
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Excellent all around. The facilities were great, staff attentive, very little to complain about, a lot to praise.
Constantinos
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
The property is simply stunning! And the service, food and amenities are exceptional.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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