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Hersonissos Palace - All Inclusive
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Hersonissos Palace - All Inclusive
Others
7.2
/10
Pleasant
22 reviews
What Guests Say About Their Stay
Mattia
10.0
/ 10
Gran bell'hotel vicino alla spiaggia, con la formula All Inclusive, si vive un experience totalmente rilassante. Ultra consigliato, qualunque sia il motivo della visita a Creta.
Franck
10.0
/ 10
Tout etait parfait. Nous avons voyagé en famille (6 personnes : 1 enfant, 1 ado, 2 parents et 2 grands parent dont un handicapé en fauteuil roulant) Tout le monde a trouvé son compte.
In the Area
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Dedalou 10 Street, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hersonissos Palace - All Inclusive
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What's around Hersonissos Palace - All Inclusive
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Dedalou 10 Street, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014
Discover More About Hersonissos Palace - All Inclusive
Location
Staying at Hersonissos Palace - All Inclusive is a good choice when you are visiting Chersonisos.
About Hersonissos Palace - All Inclusive
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hersonissos Palace - All Inclusive exclusively for you.
Get precious and unforgettable moment during your stay at Hersonissos Palace - All Inclusive.
All facilities in Hersonissos Palace - All Inclusive
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Indoor pool
- Garden
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Banquet
- Smoking area
- Parking
- Terrace
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
Sports and Recreations
- Outdoor tennis court
- Billiard
- Fitness center
- Tennis court
Business Facilities
- Meeting facilities
- Business center
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hersonissos Palace - All Inclusive
Important Note
- In-room safe fee: EUR 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hersonissos Palace - All Inclusive | 199 |
Number of floors in Hersonissos Palace - All Inclusive | 4 |
Another facilities in Hersonissos Palace - All Inclusive | Beach umbrella, Outdoor pool, Indoor pool, Garden, Sauna |
Frequently asked question in Hersonissos Palace - All Inclusive
What are available facilities at Hersonissos Palace - All Inclusive?
There are top facilites at Hersonissos Palace - All Inclusive such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hersonissos Palace - All Inclusive?
The standard check-in time at Hersonissos Palace - All Inclusive is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hersonissos Palace - All Inclusive provide breakfast?
Yes, Hersonissos Palace - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hersonissos Palace - All Inclusive
Other sources (22)
7.2
Pleasant
From 22 reviews
Cleanliness
8.0
Room Comfort
7.6
Service and Facilites
7.8
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Traveler Reviews Hersonissos Palace - All Inclusive
Number of reviews per page
20
40
Top reviews
Vanessa
Leisure with Partner
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Don't be fooled by the photos. This hotel is not five stars. This hotel is less than 5 stars. It's disgusting, the cleaning is poorly done, the hotel conditions are deplorable, everything is old, the drinks at the all inclusive are terrible, the food is very average. The hotel is in a very old area, the view is terrible. We spent a week at this hotel and felt completely deceived by the photos on the booking website. To make matters worse, they don't allow you to pay the tourist tax by card. The lady at reception is not very friendly. The only positive point is the restaurant staff who are very helpful.
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Manij
6.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Looks average. As someone mentioned before the bed frame really does block the TV. Had a family room with sofa bed which creaked quite badly even when a three year old turned in their sleep. Overall condition of the hotel could be improved
Paul
4.0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
My search for a hotel was predominantly driven by the star rating, this is definitely not a 5 star hotel.
The facility descriptions are inaccurate and misleading.
'Poolside bar and two bars/lounges' - There was a poolside bar but that was it. There was one more bar but it was never open and the image of a bar on the site wasn't there at all. Also, for some reason the 'all-inclusive' stops at midnight at the poolside bar. That just seems a bit strange as the bar only stays open until 1am so why bother charging for that hour.
'Two outdoor pools' - there was only one and there were never anywhere near enough sun loungers for the size of the hotel or the number of guests. The indoor pool does exist but we never saw anyone use it. It needs updating as it's very tired.
I didn't see a tennis court and the images give the impression that the hotel is right on the beach, it's not. It's only about 100 yards away and there is a beach bar there but the photos are misleading.
The bedroom and bathroom were very nice and generally the staff were very helpful and friendly.
The food in the restaurant needs to be covered as there were a lot of flies, so it was best to choose something as they brought out a new tray, or choose something from the grill as they cooked it. The choice and quality was pretty good though.
All in all we did have a nice break but just think the details are not accurate. I wouldn't have chosen to stay there now I know how it really is.
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Stephen
Leisure
8.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
The Palace is advertised as a 5 star, however it should be rated as 4 star. I had to move the bed to watch an uninterrupted view of the TV as one of the four posters posts was in the middle of the TV view. There are no t-bags or milk in the room and I had to continually ask for more coffee and sugar. The staff were always very helpful and accommodating. The room is comfortable, but does not warrant a 5 star. There is no shuttle service to the airport, which costs a basic 45 Euros. The Diana supermarket is handy at a 2 minute walk and the beach and bars are 5 minutes walk, although the beach is flooded with sun loungers that all belong to the various bars. The beach is very rocky near the shore line. The food is good, however very little seafood. Mussels were available once and fish was generally served in a sauce.
A nice hotel, conveniently located with helpful staff, but as stated not a 5 star.
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kaye
8.0
/10
Reviewed 112 week(s) ago
Hotels.com verified review
Very nice stay for 1 night, beds were very comfortable and nice pillows, the bar by the beach was really nice with lovely view!
ozlem
Leisure Family
4.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
The staff were extremely friendly, however we booked the hotel with my cousin for my birthday as it was advertised as a spa hotel and some pictures look misleading
We had to leave after the first night and check in at another hotel
In 4 places it states a spa and massages available, there was nothing of the kind
We wasted money with cabs getting there and then having to take us to another hotel with no refund for that
Highly disappointed
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Mattia
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Gran bell'hotel vicino alla spiaggia, con la formula All Inclusive, si vive un experience totalmente rilassante. Ultra consigliato, qualunque sia il motivo della visita a Creta.
Shirley
Leisure Family
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Sehr zuvorkommendes und hilfsbereites Personal, strandnah, 3-4 Sterne
OLIEL
Friends and Family
6.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
J’ai séjourné 1 semaine dans cet hôtel, il ne vaut pas les 5 étoiles et la dénomination palace.
En effet, sur 3 piscines 1 seule est accessible, la piscine intérieur et située à côté de la salle de sport ( qui est glauque) en sous sol et n’est pas entretenue donc inutilisable, la seconde piscine extérieure est fermée.
La Reception de l’hôtel se trouve au 2eme étage choses surprenante de plus taxe de séjours à payer qu’en cash.
La nourriture que dire il s’agit pour ma part d’une cantine entrée de gamme, le café en grain est en supplément cependant vous pouvez avoir du café goût eau chaude a volonté.
Les chambres sont plutôt moderne cependant il faut payer des extra pour avoir accès au coffre.
Le personnel de chambre + accueil sont plutôt agréable cependant le responsable de restauration qui semble être le patron n’a jamais décrocher un bonjour/bonsoir ou un sourire.
Petite plus de l’hôtel un médecin est disponible pendant 30 minutes tous les jours de 15h à 15h30.
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Andre
Leisure with Friends
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Alles ok
HOURI
Friends and Family
8.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Hôtel très bien placé. Très propre et le personnel en plus d'être très accueillant est de bon conseil et bienveillant.
Florian
Business
4.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Starting with the arrival, the entrance has many stairs so arriving guests have to use the elevator, which doesn’t have a description on which floor the reception is. The hotel urgently needs renovation it the everything except the rooms looks very dated. The rooms look modern. The AC in my room didn’t work and it took a while until it got repaired. The janitor also had to reset the TV and the shower drain was clogged. The food was rather basic, the coffee horrible, all together I wouldn’t give this hotel more than 3 stars
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Claus
Friends and Family
6.0
/10
Reviewed 106 week(s) ago
Hotels.com verified review
Fin beliggenhed. Serviceminded receptionist personale. Bar personale ikke så servicemindede. Fin rengøring.
Det ene værelse meget fint til tre personer det andet til 2 var noget mere "snævert" uagtet det var til samme pris.
Maden ikke fantastisk men dog acceptabelt og vi valgte derfor at spise ude to dage selv om vi havde all inklusive.
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Amandine LE
Leisure with Partner
6.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Un 5 étoiles qui mérite un 2-3 étoiles max.
Nous avons vu des 4 étoiles 10x plus beau et équipé que celui ci.
Le personnel d’accueil est serviable par contre les femmes de ménage une autre histoire. 3 schampoing et 3 après schampoing et mais seulement 1 gel douche pour 5jours. Si vous demandez à la femme de ménage de vous en passez elle dira non de voir avec l’accueil alors qu’elle a tous les produits sur son chariot.
Une salle de sport dans un sous sol qui pue les poubelles. Un sauna qui n’est pas en fonctionnement. Une piscine intérieur triste et qui ne donne pas envie car en sous sol elle Aussi dans un endroit pas accueillant.
Concernant autour de l’hôtel bah il est au milieu d’immeuble qui font getto.
Le restaurant surveillez vos assiettes sinon elles sont vite retiré par ceux qui débarrasse. Nourriture de gros. Sans élaboration. Gras et en sauce. Spécialité chinoise alors qu’on est en Crète.
L’accueil de l’hôtel pareil est triste pas chaleureux sans âme.
La chambre qu’en a elle rien à dire.
Mais loin d’un 5 étoiles.
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Reinhard
Leisure with Partner
8.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Insgesamt würden wir es als ein 4-5 Sterne Hotel einstufen. Wenn man die Landeskategorie zugrunde legt ist es sicherlich ein 5 Sterne Hotel. Der Restaurantmanager Dimitros ist sehr umsichtig und Service-orientiert. Aber das gleiche auch für die anderen Bediensteten an Reception, Bar und Beach Restaurant. Übrigens ist es zu empfehlen mindestens einmal Dinner am Strand in dem zum Hotel gehörenden Beach Restaurant einzunehmen. Das Hotel ist zwar nicht das neueste aber vollkommen akzeptabel und sauber. Preis und Leistungsverhältnis bei unserer Buchung waren absolut OK. Wir haben ein tolles Zimmer im 4 .OG mit Meerblick gehabt. Allerdings bei offenem Fenster abends manchmal etwas laut, da eine Verbindungsstraße zum Strand und Hafen an der Vorderseite des Hotels vorbeiführt. Aber ohne Straßen geht es halt auch nicht. Es ist zwar kein direktes Strandhotel, aber es sind lediglich ca. 60m bis zum Meer. In anderen Anlagen, die sich als Strandanlage bewerben, hat man sehr oft weitere Wege bis zum Strand als im Hersonissos Palace. Wir können das Hotel bedenkenlos weiterempfehlen.
R... und M.. Ehepaar Mitte 60 aus DE/ SH
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Nikolaos
8.0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
Αρκετά καλό το ξενοδοχείο . Πολύ καλή εξυπηρέτηση , Άριστο φαγητό , πολύ μέτρια τοποθεσία με πολύ θόρυβο . Τίποτα το ενδιαφέρον από αυτή την περιοχή .
Tom
Leisure with Partner
6.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Alles in einem ist es ein solides Hotel, jedoch mit fünf sternen deutlich überbewertet.
Der innenpool ist angenehm, der äußere neben dem hotel etwas in die jahre gekommen.
Wenn man einen cocktail bestellt bekommt man mit wasser gepunchten schnaps und saft.
Das Restaurant ist in ordung jedoch nicht für die anzahl der gäste ausgelegt, die speisen waren in ordnung aber nicht überragend.
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Franck
Friends and Family
10.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
Tout etait parfait. Nous avons voyagé en famille (6 personnes : 1 enfant, 1 ado, 2 parents et 2 grands parent dont un handicapé en fauteuil roulant) Tout le monde a trouvé son compte.
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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