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Mystique, a Luxury Collection Hotel, Santorini
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Mystique, a Luxury Collection Hotel, Santorini
Hotels
9.4
/10
Exceptional
88 reviews
What Guests Say About Their Stay
Caroline
10.0
/ 10
We really enjoyed our stay. The views each morning over the bay from our room or breakfast or the pool were fantastic. The room was large and comfortable. Breakfast and lunch were very good with a huge choice including many healthy options. We had dinner in the Lure restaurant which had an interesting menu and offered wine pairings.
The staff were attentive and friendly. The concierge team helped us organise our trip and nothing was too much trouble.
One note to mention that there are MANY steps between the hotel and the road above. Certainly tests your fitness!
Verified traveler
10.0
/ 10
beautiful location. beautiful rooms but it’s a hike up and down the cliff so stay here only if fit and healthy
Jason
10.0
/ 10
The front office team and Concierge at Mystique could not have been more helpful during our entire stay!! They organised everything - amazing restaurant reservations and assisted with our boat charter.
Mystique's breakfast service is amazing - the Greek coffee is the best start to the day (either hot or iced) and the food brilliant.
I could not recommend this hotel more highly, best four nights away in a long time. We had the 2 bedroom all sense suite and couldn't have been happier.
Special thanks to Olga on the front desk who was brilliant - we will definitely be back!
In the Area
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Oia, Santorini, Nomós Kykládon, South Aegean, Greece, 84702
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Mystique, a Luxury Collection Hotel, Santorini
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What's around Mystique, a Luxury Collection Hotel, Santorini
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Oia, Santorini, Nomós Kykládon, South Aegean, Greece, 84702
Discover More About Mystique, a Luxury Collection Hotel, Santorini
Location
Mystique, a Luxury Collection Hotel, Santorini is a hotel in a good neighborhood, which is located at Santorini.
About Mystique, a Luxury Collection Hotel, Santorini
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mystique, a Luxury Collection Hotel, Santorini exclusively for you.
Get precious and unforgettable moment during your stay at Mystique, a Luxury Collection Hotel, Santorini.
All facilities in Mystique, a Luxury Collection Hotel, Santorini
Others
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Spa
- Health club
- Garden
- Library
- Sauna
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Shuttle Service
- Ferry terminal shuttle (surcharge)
- Airport transfer (surcharge)
Transportation
- Valet parking
Connectivity
- Free WiFi
General
- Terrace
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Mystique, a Luxury Collection Hotel, Santorini
Important Note
- Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: EUR 15 per day (4921 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The property is closed between November 13 and April 9.
Hotel only accepts guests with minimum age of 15
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Mystique, a Luxury Collection Hotel, Santorini | 41 |
Number of floors in Mystique, a Luxury Collection Hotel, Santorini | 1 |
Another facilities in Mystique, a Luxury Collection Hotel, Santorini | Shops, Beach umbrella, Outdoor pool, Spa, Health club |
Frequently asked question in Mystique, a Luxury Collection Hotel, Santorini
What are available facilities at Mystique, a Luxury Collection Hotel, Santorini?
There are top facilites at Mystique, a Luxury Collection Hotel, Santorini such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mystique, a Luxury Collection Hotel, Santorini?
The standard check-in time at Mystique, a Luxury Collection Hotel, Santorini is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Mystique, a Luxury Collection Hotel, Santorini provide breakfast?
Yes, Mystique, a Luxury Collection Hotel, Santorini provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mystique, a Luxury Collection Hotel, Santorini
Other sources (88)
9.4
Exceptional
From 88 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.2
Service and Facilites
9.6
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Traveler Reviews Mystique, a Luxury Collection Hotel, Santorini
Number of reviews per page
20
40
Top reviews
Sophie
Leisure Family
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Stayed for a mother-daughter trip. This hotel delivers what you would expect from a five star property, no more and no less, with the emphasis on “no more”. I was very satisfied with my experience but not blown away. Staff was extremely helpful and responsive. I valet ‘ed my car and they were always on time to bring it, showed up right on time to take our luggage to the car on the day of departure etc. Their Concierge was extremely helpful with bookings and reservations.
Room photos accurately represent what you get. Not mentioned in the description anywhere is that their idea of “central air” is setting the temperature at 69F and not letting you adjust it. Which was perfectly fine with me but my mother found it a bit too chilly. The hot tubs also have to be operated by the hotel staff. They are gigantic and personally I found no use for a hot tub given how hot it was outside.
As many have mentioned, there are steps. You are in Santorini; of course there are steps. There are 75 steps between the pool and the street level, I counted. The steps are uneven, cobblestoned, many sloping downhill, and have no railing. Strongly suggest against wearing wedge heels on them.
What really took the bloom of the rose though was the fact that these guys did not give me Marriott points for this very expensive stay despite being a Marriott property. Had I known this would be the case, I would have booked elsewhere, and that’s what I will do in the future.
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Victoria
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
The concierge service was outstanding. They helped me book transfers, a car rental, and 2 wonderful excursions. They were very attentive and always reachable for whenever I needed help. The views are as breathtaking as you can imagine and the location was excellent. The reason why I gave the property condition 3 stars is because of the stairs. The reception team should really be upfront with each guest at time of booking that this place is not suitable for anyone with any body pain or weakness. I am early 40’s and work out on the elliptical for an hour a day, but walking 107 misshapen, steep, and downward sloping stairs was even rough for me. Some rooms were even farther than 107 stairs (one way). I felt so bad for my boyfriend who has ankle issues, and for the elderly couples I saw trying to get to their rooms with sad, fearful, exhausted expressions. There are also no handrails! This is a very dangerous place for those individuals to stay. The signage is insufficient for finding your room or your way out, and they don’t have any maps. Travelers be warned.
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Caroline
10.0
/10
Reviewed 145 week(s) ago
Hotels.com verified review
We really enjoyed our stay. The views each morning over the bay from our room or breakfast or the pool were fantastic. The room was large and comfortable. Breakfast and lunch were very good with a huge choice including many healthy options. We had dinner in the Lure restaurant which had an interesting menu and offered wine pairings.
The staff were attentive and friendly. The concierge team helped us organise our trip and nothing was too much trouble.
One note to mention that there are MANY steps between the hotel and the road above. Certainly tests your fitness!
Read More
Marcella
Leisure with Partner
8.0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
The views from the property are beautiful. The staff is excellent. The food at Lure restaurant is delicious. Breakfast is very good. The resort itself needs updating. The outdoor and indoor furniture are discolored and tired looking. The white bath towels need to be replaced, they are dingy and look dirty.
Verified traveler
Friends and Family
10.0
/10
Reviewed 210 week(s) ago
Hotels.com verified review
beautiful location. beautiful rooms but it’s a hike up and down the cliff so stay here only if fit and healthy
Jason
Friends and Family
10.0
/10
Reviewed 250 week(s) ago
Hotels.com verified review
The front office team and Concierge at Mystique could not have been more helpful during our entire stay!! They organised everything - amazing restaurant reservations and assisted with our boat charter.
Mystique's breakfast service is amazing - the Greek coffee is the best start to the day (either hot or iced) and the food brilliant.
I could not recommend this hotel more highly, best four nights away in a long time. We had the 2 bedroom all sense suite and couldn't have been happier.
Special thanks to Olga on the front desk who was brilliant - we will definitely be back!
Read More
Jim
10.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Accommodations were excellent with an excellent view. Service was very good - Rafael at the front desk went out of his way to make sure our excursions were well coordinated and all transfers were taken care of. Just be ready for the long flight of cobblestone steps to get down and back up to street level from the hotel!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 309 week(s) ago
Expedia Group verified review
Mystique is an amazing place!!! The rooms, view, breakfast and staff are all unbelievable. I would definitely come back for a romantic getaway.
Verified traveler
Leisure Family
10.0
/10
Reviewed 312 week(s) ago
Expedia Group verified review
Beautiful and quiet scenery. The staff was amazing except a little issue with housekeeping. She kept throwing away my daughters eye lash extensions! We complained and she still did it! Silly
Verified traveler
10.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
Location is perfect- short walk to Oia and the staff could not have been more friendly or welcoming! Property could use a little love - paint for furniture, updated pool loungers, but overall would highly recommend. Loved our stay in Santorini!
Bill
10.0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
Good location, excellent views. Spacious room and bath.
Verified traveler
10.0
/10
Reviewed 355 week(s) ago
Expedia Group verified review
it was a truly awesome experience, great location, great staff
Verified traveler
10.0
/10
Reviewed 356 week(s) ago
Expedia Group verified review
Every thing was perfect. The location was good staff were friendly
John
10.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
Short and sweet, this was one of the best hotels i have very stayed at. The staff was incredible. The hotel was beautiful. The island was amazing.
Lisa
8.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
Recently my husband and I spent a week at the Mystique, in Santorini, Greece. The hotel is excellent, and we thoroughly enjoyed our stay. We only had one snafu and that was on the day we were checking out. There was a mixup on late checkout, etc., (as we had a late flight out); however, the hotel remedied this by allowing us another room in the hotel, until it was time to leave for the airport. The island itself is gorgeous and if we were coming back, I'd stay at this hotel again.
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Richard
10.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
The hotel is in a great location on the island, just a few minute walk from the centre of Oia. The staff at this hotel are very attentive to your every need with nothing too much trouble. The breakfast was amazing with a great view. The infinity pool had great views, and we enjoyed having our own sun loungers on our balcony. There is plenty of steps but this didn't matter when you have fantastic unobstructed views.
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KO
10.0
/10
Reviewed 400 week(s) ago
Expedia Group verified review
Hotel is a 3 minutes walk from the pedestrian walkway in Oia which keeps it out of the tourists' prying eyes. There are a lot of steps to get to your room but the view is absolutely worth it. The hotel is beautiful and the staff makes the stay even more special. From the porters, reception staff to the general manager, everyone goes out of their way to accommodate whatever requests you may have. They even called the hotel in our next destination Mykonos to arrange transfer from the port and packed us breakfast for the departing day. The breakfast is excellent and has a nice variety.
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Gary
10.0
/10
Reviewed 451 week(s) ago
Hotels.com verified review
Amazing, couldn't do enough for you.
Christopher
10.0
/10
Reviewed 452 week(s) ago
Hotels.com verified review
We stayed 6 nights at the Mystique and loved it! Fantastic hotel is an excellent location within a short walk of beautiful Oía. The views of the Caldera are amazing from the hotels position on the cliffside, the restaurants were both great and the staff were friendly and helpful. Would highly recommend.
Jessica
10.0
/10
Reviewed 452 week(s) ago
Hotels.com verified review
Two nights at Mystique was a splurge for us. But there are no regrets. From being picked up at the port and shuttled to the property and being greeted with incredible warmth by Eleni, to swims in the pool, breakfast on the terrace, and staring out at night at the Aegean lit by stars and moonlight, it was a magical time that we won't forget soon. Also, their restaurant and excursion recommendations are top notch.
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Number of reviews per page
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40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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