What do past guests say about Grand Plaza Hotel?

Grand Plaza Hotel is well-known for its Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Grand Plaza Hotel

Name: Grand Plaza Hotel
Address: 1024 San Vitores Road, Tamuning, Guam, 96913, 1024 San Vitores Road, Guam, 96913, Guam
Rating: 6.8

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6.8

/10

Pleasant

922 reviews

What Guests Say About Their Stay

Gabrielle

10.0

/ 10

Great for a solo work trip. Room was clean and comfortable. The staff were friendly and helpful with any questions. There is also a place to do laundry for $5 for 1 load. There is also a night market on Sundays which has lots of food options and to buy local items.

Anita

10.0

/ 10

Checking was a breeze, very nice and informative. All the staff was great. Breakfast buffet was great

Joseph

10.0

/ 10

I enjoyed myself last week at Grand Plaza. The AC worked the entire time and no electrical issues during my stay. Bravo.

In the Area

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1024 San Vitores Road, Tamuning, Guam, 96913

Main Facilities

This accommodation offers:

Outdoor pool

Laundry service

Parking

Luggage storage

Elevator

Laundry

Fitness center

Staying at Grand Plaza Hotel is a good choice when you are visiting Tamuning. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Grand Plaza Hotel Address: Map & Location

1024 San Vitores Road, Tamuning, Guam, 96913

Discover More Places

Discover More About Grand Plaza Hotel

General
Near Tumon Beach

Location
With a stay at Grand Plaza Hotel in Tamuning (Tumon), you'll be steps from Tumon Sands Plaza and 8 minutes by foot from Dusit Place Shopping Center. This hotel is 1.2 mi (1.9 km) from Ypao Beach Park and 1.9 mi (3.1 km) from Micronesia Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Tumon Sands Plaza - 0.2 km / 0.1 mi
Tumon Beach - 0.5 km / 0.3 mi
Matapang Beach Park - 0.6 km / 0.4 mi
Dusit Place Shopping Center - 0.6 km / 0.4 mi
Tagada Guam Amusement Park - 1 km / 0.6 mi
Tarza Magical Adventure Zone and Water Park - 1.1 km / 0.7 mi
Magic Rocks Theatre - 1.2 km / 0.7 mi
Beng Teng Spa - Guam - 1.7 km / 1.1 mi
Ypao Beach Park - 2 km / 1.2 mi
Mandara Spa at Hotel Nikko Guam - 2.1 km / 1.3 mi
Gun Beach - 2.1 km / 1.3 mi
Fai Fai Beach - 2.2 km / 1.4 mi
Lina'La Beach and Culture Park - 2.2 km / 1.4 mi
Spa Ayualam - 2.7 km / 1.7 mi
Micronesia Mall - 2.8 km / 1.8 mi

The preferred airport for Grand Plaza Hotel is Barrigada - A.B. Won Pat International Airport (GUM) - 3.8 km / 2.3 mi

Facilities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Dining
Satisfy your appetite with Mediterranean cuisine at Habibi's Mediterranean, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.

Rooms
Make yourself at home in one of the 114 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Grand Plaza Hotel

Facility

Outdoor pool

Swimming Pool

Fitness Center

Common Space

Lobby

Accommodation Services

Things to Do

Outdoor pool
Outdoor facilities
TV lounge
Pool sun loungers

Food and Drinks

Snack bar

Connectivity

Free WiFi

General

Smoking area
Reception hall
Parking
Terrace

Accessibilty

Accessible parking
Wheelchair accessible
Accessible bathroom
Disabled access friendly

Public Facilities

Elevator
Parking
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Conference center
Meeting rooms
Computer station

Nearby Facilities

Gift shop
Shops
Grocery
Laundry

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Plaza Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Grand Plaza Hotel	114
Number of floors in Grand Plaza Hotel	6
Another facilities in Grand Plaza Hotel	Outdoor pool, Outdoor facilities, TV lounge, Pool sun loungers, Snack bar

Frequently asked question in Grand Plaza Hotel

What Time is Check In & Check Out at Grand Plaza Hotel?

Check-in time at Grand Plaza Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Grand Plaza Hotel?

Grand Plaza Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Grand Plaza Hotel have?

Grand Plaza Hotel has 6 floors.

How many rooms are available at Grand Plaza Hotel?

Grand Plaza Hotel has 114 rooms in total.

Does Grand Plaza Hotel provide parking?

Yes, Grand Plaza Hotel provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Grand Plaza Hotel

Overall Ratings & Reviews Grand Plaza Hotel

Other sources (922)

6.8

Pleasant

From 922 reviews

Cleanliness

6.4

Room Comfort

6.2

Location

8.0

Service and Facilites

7.2

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Traveler Reviews Grand Plaza Hotel

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Top reviews

Gabrielle

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Anita

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Checking was a breeze, very nice and informative. All the staff was great. Breakfast buffet was great

Vicente

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The staff were very unprofessional. Customer service was poor-mannerism, politeness, welcoming, and professional attire were lacking. Parking was convenient. Room is clean, but no in-house slippers. Floor is sticky. Air conditioning was good. Wi-fi was superior! Study desk was great! Was able to do work in the room.

Celerino

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Clean room, friendly staff, easy parking

Rodney

with Partner

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Good location. Close to Sunday's night market, restaurants and Red Shuttle stop. Hotel old but clean.

HAE YOUNG

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Staffs were so kind.

Heatherlynn

with Children

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

You can tell the rooms have been used and not maintained over the years.

John

with Children

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

AC was not working when we arrived. They tried to send some in to fix it but it did not work. We slept in a hot room for a few days and they didn’t transfer rooms for us. Front desk was not helpful In trying to at least get a fan or new room and never followed up during our entire stay. Do not recommend staying here. Pool was also not available during our stay. Bathrooms are poorly designed and the bathroom floors are wet after showering. Parking was a nightmare and hard to find any place to park if you’re coming in late. Only upside for the hotel is it was centrally located near Tumon beach. The rest of our experience was not a good one and staff was not helpful.

Kae

with Children

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

There was a bug on the pillow and the room walls were paper thin we could hear our neighbors conversations perfectly and everytime someone closed their door to leave it echoed throughout the walls and parking it was hard to find parking somewhere the parking garage was full and same with the outside parking . The manager had an attitude but the employee was nice and we got a refund, don’t stay here

Gwendalyn

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

After the storm on Guam, this hotel was able to accommodate our family when we needed it most. My children were comfortable with the working AC and running water, which was a huge relief given the circumstances. This isn’t a 5‑star hotel, but for the price we paid and the way the staff went above and beyond to be accommodating and attentive to our requests, the experience outweighed the minor drawbacks. Yes, the twin beds were small and the bathroom was older, but overall, it was absolutely worth our stay.

Makah

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Dirty towels and dirty bedding

Alicia

with Children

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are terribly gross. I didn't even want to sit down anywhere or place my bag down onto any surface, especially the bed. The beds were literally from a scene of a gross motel in a movie. The blankets had holes and had multiple large stains, I am gagging thinking of it. Why wouldn't they replace those already?! The room had a terrible odor. There was a desk with an old broken rolling chair that also had stains and literal crumbs all over it. I had a joining room for my kids which was exactly the same. Although I had a late flight and it was already 1am with no where else to go, I went straight to front desk and checked out. I told them why, and they basically had no solutions, which I expected. Couldn't give a refund because I booked thru a third party. Told them I'd rather sleep in the car than sleep there. My kids and I cringe at the thought of the room.

Cherald

with Children

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Rented this room due to no power from typhoon Bavi. Affordable price for it being in Tumon. Location great, walking distance from convinence stores, restaurants and night life. Staff were kind, helpful and accommodating when we requested a crib. Unfortunately the first night after we checked in, we already experienced roaches. The tables were a bit dusty and the sheets felt a little sticky when we were laying down. Not much amenities offered for the room. We were there for two nights just to get some AC and charge our devices. Room looks outdated compared to the “grand” lobby when entering. Over all Ok stay.

Marcy Greg

with Partner

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

POOR POOR POOR CUSTOMER SERVICE! Since 3pm on July 04, 2026 check in time, I informed Front Desk the AC was not cold. Throughout the day, 4 DIFFERENT EMPLOYEES ON 4 SEPARATE OCCASIONS/TIMES all came up to the room and confirmed AC was not cold. The whole day to the next day, still nothing was done. I asked for a manager and only to be told the manager is off and to come back later “IF” the manager will be on site. Maintenance guy came to check the AC in house clothes and slippers, no uniform, no badge, no name tag or anything that says/shows he is a hotel worker (just looks like a person knocking on the wrong door looking for someone), just adjusts the temp when it’s already at its coldest (supposedly) then turns on and off then calls someone else and still nothing can be done. I didn’t finish my stay, I informed Front Desk I will be checking out at the standard 12noon time and I booked somewhere else. Never again will I ever book at Grand Plaza.

Christian

with Children

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The staff and workers were great and very helpful. The air conditioning system was very good and the tv was working. My only complaint is that it wasn’t clean(birth room and shower)the bedding was trash. The room needs to be aired as it was so stuffy and damp. Parking was also great

Byron

with Friends

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

It was a good place to stay, but there was bugs in the rooms

Fransual

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Central location to restaurants, convenient store around the corner.

Chandler

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Nice room, AC good parking. The staff were a big help.

Michael

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

This hotel is in an excellent location for walking around to restaurants and shopping if you like the tourist area. The price is reasonable and it has ample parking.

Verified traveler

6.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Nice location, customer service is lacking. Got better service and local information from the surf shop nextdoor.

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