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Grand Plaza Hotel

Hotels
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6.8
/10
Pleasant
917 reviews

What Guests Say About Their Stay

Joseph

10.0
/ 10
I enjoyed myself last week at Grand Plaza. The AC worked the entire time and no electrical issues during my stay. Bravo.

Brandon

10.0
/ 10
Everything was just p-e-r-f-e-c-t. The staff were very friendly and were very helpful throughout my stay. Will definitely be back again!

JUSTIN N

10.0
/ 10
The quality was way better than my first stay in guam, beds were a little stiff though. Other than that it was good!
In the Area
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1024 San Vitores Road, Tamuning, Guam, 96913

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Plaza Hotel is a good choice when you are visiting Tamuning. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Plaza Hotel

1024 San Vitores Road, Tamuning, Guam, 96913
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General
In Tamuning (Tumon)

Location
With a stay at Grand Plaza Hotel in Tamuning (Tumon), you'll be steps from Tumon Sands Plaza and 8 minutes by foot from Dusit Place Shopping Center. This spa hotel is 1.2 mi (1.9 km) from Ypao Beach Park and 1.9 mi (3.1 km) from Micronesia Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Tumon Sands Plaza - 0.2 km / 0.1 mi
Tumon Beach - 0.5 km / 0.3 mi
Matapang Beach Park - 0.6 km / 0.4 mi
Dusit Place Shopping Center - 0.6 km / 0.4 mi
T Galleria by DFS - 0.7 km / 0.4 mi
Tagada Guam Amusement Park - 1 km / 0.6 mi
Tarza Magical Adventure Zone and Water Park - 1.1 km / 0.7 mi
Magic Rocks Theatre - 1.2 km / 0.7 mi
Beng Teng Spa - Guam - 1.7 km / 1.1 mi
Ypao Beach Park - 2 km / 1.2 mi
Mandara Spa at Hotel Nikko Guam - 2.1 km / 1.3 mi
Gun Beach - 2.1 km / 1.3 mi
Fai Fai Beach - 2.2 km / 1.4 mi
Lina'La Beach and Culture Park - 2.2 km / 1.4 mi
Spa Ayualam - 2.7 km / 1.7 mi

The preferred airport for Grand Plaza Hotel is Barrigada - A.B. Won Pat International Airport (GUM) - 3.8 km / 2.3 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Dining
Satisfy your appetite with Mediterranean cuisine at Habibi's Mediterranean, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.

Rooms
Make yourself at home in one of the 114 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Grand Plaza Hotel

Swimming Pool Grand Plaza Hotel
Swimming Pool
Entertainment Facility Grand Plaza Hotel
Entertainment Facility
Fitness Center Grand Plaza Hotel
Fitness Center
Common Space Grand Plaza Hotel
Common Space
Lobby Grand Plaza Hotel
Lobby

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Pool sun loungers

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

General

  • Smoking area
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Laundry

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Plaza Hotel

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property uses solar energy
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Grand Plaza Hotel
114
Number of floors in Grand Plaza Hotel
6
Another facilities in Grand Plaza Hotel
Outdoor pool, Outdoor facilities, TV lounge, Spa, Pool sun loungers

Frequently asked question in Grand Plaza Hotel

What are available facilities at Grand Plaza Hotel?
There are top facilites at Grand Plaza Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Plaza Hotel?
The standard check-in time at Grand Plaza Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Grand Plaza Hotel have?
Grand Plaza Hotel is a 3.0-star hotel.
How many floors does Grand Plaza Hotel have?
Grand Plaza Hotel has 6 floors.
How many rooms does Grand Plaza Hotel have?
Grand Plaza Hotel has 114 rooms in total.
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More Reviews from Other Guests in Grand Plaza Hotel

Overall Ratings & Reviews Grand Plaza Hotel

Other sources (917)
6.8
Pleasant
From 917 reviews
Cleanliness

6.4

Room Comfort

6.2

Location

8.0

Service and Facilites

7.2

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Traveler Reviews Grand Plaza Hotel

Number of reviews per page
20
40
Top reviews
HAE YOUNG
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staffs were so kind.
Heatherlynn
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You can tell the rooms have been used and not maintained over the years.
John
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

AC was not working when we arrived. They tried to send some in to fix it but it did not work. We slept in a hot room for a few days and they didn’t transfer rooms for us. Front desk was not helpful In trying to at least get a fan or new room and never followed up during our entire stay. Do not recommend staying here. Pool was also not available during our stay. Bathrooms are poorly designed and the bathroom floors are wet after showering. Parking was a nightmare and hard to find any place to park if you’re coming in late. Only upside for the hotel is it was centrally located near Tumon beach. The rest of our experience was not a good one and staff was not helpful.
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Kae
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a bug on the pillow and the room walls were paper thin we could hear our neighbors conversations perfectly and everytime someone closed their door to leave it echoed throughout the walls and parking it was hard to find parking somewhere the parking garage was full and same with the outside parking . The manager had an attitude but the employee was nice and we got a refund, don’t stay here
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Gwendalyn
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

After the storm on Guam, this hotel was able to accommodate our family when we needed it most. My children were comfortable with the working AC and running water, which was a huge relief given the circumstances. This isn’t a 5‑star hotel, but for the price we paid and the way the staff went above and beyond to be accommodating and attentive to our requests, the experience outweighed the minor drawbacks. Yes, the twin beds were small and the bathroom was older, but overall, it was absolutely worth our stay.
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Makah
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty towels and dirty bedding
Alicia
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are terribly gross. I didn't even want to sit down anywhere or place my bag down onto any surface, especially the bed. The beds were literally from a scene of a gross motel in a movie. The blankets had holes and had multiple large stains, I am gagging thinking of it. Why wouldn't they replace those already?! The room had a terrible odor. There was a desk with an old broken rolling chair that also had stains and literal crumbs all over it. I had a joining room for my kids which was exactly the same. Although I had a late flight and it was already 1am with no where else to go, I went straight to front desk and checked out. I told them why, and they basically had no solutions, which I expected. Couldn't give a refund because I booked thru a third party. Told them I'd rather sleep in the car than sleep there. My kids and I cringe at the thought of the room.
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Cherald
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rented this room due to no power from typhoon Bavi. Affordable price for it being in Tumon. Location great, walking distance from convinence stores, restaurants and night life. Staff were kind, helpful and accommodating when we requested a crib. Unfortunately the first night after we checked in, we already experienced roaches. The tables were a bit dusty and the sheets felt a little sticky when we were laying down. Not much amenities offered for the room. We were there for two nights just to get some AC and charge our devices. Room looks outdated compared to the “grand” lobby when entering. Over all Ok stay.
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Marcy Greg
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

POOR POOR POOR CUSTOMER SERVICE! Since 3pm on July 04, 2026 check in time, I informed Front Desk the AC was not cold. Throughout the day, 4 DIFFERENT EMPLOYEES ON 4 SEPARATE OCCASIONS/TIMES all came up to the room and confirmed AC was not cold. The whole day to the next day, still nothing was done. I asked for a manager and only to be told the manager is off and to come back later “IF” the manager will be on site. Maintenance guy came to check the AC in house clothes and slippers, no uniform, no badge, no name tag or anything that says/shows he is a hotel worker (just looks like a person knocking on the wrong door looking for someone), just adjusts the temp when it’s already at its coldest (supposedly) then turns on and off then calls someone else and still nothing can be done. I didn’t finish my stay, I informed Front Desk I will be checking out at the standard 12noon time and I booked somewhere else. Never again will I ever book at Grand Plaza.
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Christian
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff and workers were great and very helpful. The air conditioning system was very good and the tv was working. My only complaint is that it wasn’t clean(birth room and shower)the bedding was trash. The room needs to be aired as it was so stuffy and damp. Parking was also great
Byron
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a good place to stay, but there was bugs in the rooms
Fransual
icon-
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Central location to restaurants, convenient store around the corner.
Chandler
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice room, AC good parking. The staff were a big help.
Michael
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is in an excellent location for walking around to restaurants and shopping if you like the tourist area. The price is reasonable and it has ample parking.
Verified traveler
icon-
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice location, customer service is lacking. Got better service and local information from the surf shop nextdoor.
Flavin
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were out of power 3times during typhoon and it was hot in the room and carpet on the hallway smells so bad when there’s no power
Adrian H.
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

na
Joseph
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I enjoyed myself last week at Grand Plaza. The AC worked the entire time and no electrical issues during my stay. Bravo.
Zacharine
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Air conditioning excellent! Staff not to friendly and or not knowledgeable about extending days due to typhoon. Some staff on housecleaning are not friendly or helpful
Anthony
icon-with Children
with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Unfortunately there was a typhoon during our stay. but the staff was accommodating.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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