Hotel Nikko Guam

Hotels
8.2
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Bobbie

10.0
/ 10
The service was great during our stay. We enjoyed the pool very much since there was a separate pool that was just for children! The food was great in the 2 restaurants we ate at. All of them do close at 2 and reopen at 6.

Anna

10.0
/ 10
Beautiful place, amazing onset very attentive stuff! Definitely coming back here!

Carl

10.0
/ 10
Management and buffet quality and location are the best of all my world travels-best snorkeling and breakfast buffet has high quality fish and pork and Japanese food and omelette ‘s
In the Area
See Map
245 Gun Beach Road, Tumon, Tamuning, Guam, 96931

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Nikko Guam is a hotel is located at Tamuning. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Nikko Guam Address: Map & Location

245 Gun Beach Road, Tumon, Tamuning, Guam, 96931
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Discover More About Hotel Nikko Guam

Location


Hotel Nikko Guam is a hotel is located at Tamuning.

About Hotel Nikko Guam

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Nikko Guam exclusively for you.

Hotel Nikko Guam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Nikko Guam.

All facilities in Hotel Nikko Guam

Others Hotel Nikko Guam
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Garden
  • Spa
  • Beach towel
  • Beach cabanas
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast

General

  • Parking
  • Banquet
  • Ballroom
  • Terrace

Family-friendly Facilities

  • Toys
  • Children pool

Business Facilities

  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Nikko Guam

Important Note
  • Fee for full breakfast: approximately USD 38.50 for adults and USD 30 for children
  • Airport shuttle fee: USD 60 per vehicle (maximum occupancy 3)
  • Covered valet parking fee: USD 6 per day (in/out privileges)
  • Rollaway bed fee: USD 88.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children under 12 booked in breakfast included rate plans do not receive a breakfast voucher if sharing existing bedding.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

The property will be renovating from April 4 2026 to April 21 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Nikko Guam
470
Number of floors in Hotel Nikko Guam
16
Another facilities in Hotel Nikko Guam
Beach umbrella, Outdoor pool, Barbecue, Garden, Spa

Frequently asked question in Hotel Nikko Guam

What are available facilities at Hotel Nikko Guam?
There are top facilites at Hotel Nikko Guam such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Nikko Guam?
Check-in time at Hotel Nikko Guam is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Nikko Guam provide breakfast?
Yes, Hotel Nikko Guam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Nikko Guam?
Hotel Nikko Guam is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Nikko Guam have?
Hotel Nikko Guam has 16 floors.
See All

More Reviews from Other Guests in Hotel Nikko Guam

8.2
Very Good
From 1,007 reviews
Cleanliness

7.6

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Nikko Guam

Number of reviews per page
20
40
Top reviews
David Aimal
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked a suite and asked for a king bed due to my back issues. They gave me 2 twin beds. I checked in at 7 45 pm. I asked to be changed to a king bed. This process took 3 hours. They said they were short staffed. Finally, 3 hours later, the king bed was horrible. The mattress is like 20 years old and very uncomfortable. I'm not looking for 5 star treatment but I got 1 star from the front office. They never cared or bothered to contact me or make up for their unprofessionalism. I am never staying here again.
Read More
Francisco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

more friendly and nice place beautiful
Peter Tom
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All of the above.
Francine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room wasn’t clean, the balcony really needed a cleaning bugs were living on the chair. There was lizard poop. I had a better experience there in May but this time the experience wasn’t so great. views were amazing and beach
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room
Enrique Lazaro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

To get a fried egg the line was too long, the coffee was not fresh. Did not appreciate sitting around over an hour at 5am waiting to check in at the agreed rate. Did not appreciate the front desk unnerving me about checking out after we had an earlier email confirming a late check out. The elevator was dirty. pool water was mirky, deck chairs are too low for older people to sit and get up.
Read More
Bobbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service was great during our stay. We enjoyed the pool very much since there was a separate pool that was just for children! The food was great in the 2 restaurants we ate at. All of them do close at 2 and reopen at 6.
Gary
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No receipt?! Carpet dirty and nowhere to eat on Monday except coffee bar
Salolynn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was good, we were in the tower facing 2 lovers point. We previously stayed in the tower facing Tumon beach, and I prefer that side better. We got a great black Friday deal which explains the room, but otherwise everything else was good.
Anna
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful place, amazing onset very attentive stuff! Definitely coming back here!
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The view!
Gaetano
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was nice and liked the beach area
Elizabeth ANN
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Inhospitable Water Policy: While I appreciate the eco-friendly focus, the execution was poor. For a $200+ nightly rate, having to walk two floors down (14th to 12th) simply for drinking water—especially after a late evening check-in, and finding the room's carafes empty—felt acutely inhospitable. This inconvenience was compounded by the absence of refill stations in main public areas like the lobby or pool. Absurd Gym Hours and Discrepancy: The 8:00 AM gym opening time is unacceptable for a resort catering to travelers. Attempting an early workout resulted in a confusing runaround between our hotel and the neighboring property, wasting valuable time and only granting 15 minutes of exercise. Worse, the contradictory information was highlighted when another guest reported using their room key successfully before 8:00 AM, underscoring a frustrating lack of consistency. The rooms are visibly worn, featuring an old, stained luggage stand, and dated bathroom tiling. The breakfast buffet frequently began to deplete its core items (like rolls and bread) by 9:30am, even though the stated end time was 10:00am, suggesting the closing time should be adjusted. The high price point ($200+/night) feels unjustified, and Hotel Nikko Guam is definitively not a 4-star experience. The defining conclusion of this stay is that the hotel urgently needs to align its operational standards with its pricing. I regret not checking other traveler reviews.
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly stuff, great amenities, awesome view
Carl
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Management and buffet quality and location are the best of all my world travels-best snorkeling and breakfast buffet has high quality fish and pork and Japanese food and omelette ‘s
Ryuto
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Decent room for price, it seems renovated recently.
Jongwook
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I accidentally left a BOSS polo shirt after a two‑night stay and contacted the hotel right away. The staff were kind and responsive, but it was never found. I can’t say what happened, but wanted to flag this for fellow travelers—especially those flying to the island and unlikely to return soon: double‑check your room before checkout, as recovering lost items may be difficult.
Read More
Kerri
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Trouble with humidity control and air conditioner- carpet always damp and a bit worn. Great location, breakfast and awesome staff!
Evelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel Nikko Guam will be one of our favorite hotels in Guam. The Gun Beach, Facilities, Amenities, Warm and Friendly services of staffs are wonderful! Nice place to stay to relax and enjoy. They have Water server in which is convenient as well. The room is so wide and elegantly designed. Thank you Expedia & Hotel Nikko Guam!
Rosemarie Grace
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

it was a good place for a quick getaway
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Nikko Guam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,007 reviews
Cleanliness

7.6

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Nikko Guam

Number of reviews per page
20
40
Top reviews
David Aimal
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked a suite and asked for a king bed due to my back issues. They gave me 2 twin beds. I checked in at 7 45 pm. I asked to be changed to a king bed. This process took 3 hours. They said they were short staffed. Finally, 3 hours later, the king bed was horrible. The mattress is like 20 years old and very uncomfortable. I'm not looking for 5 star treatment but I got 1 star from the front office. They never cared or bothered to contact me or make up for their unprofessionalism. I am never staying here again.
Read More
Francisco
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

more friendly and nice place beautiful
Peter Tom
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

All of the above.
Francine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room wasn’t clean, the balcony really needed a cleaning bugs were living on the chair. There was lizard poop. I had a better experience there in May but this time the experience wasn’t so great. views were amazing and beach
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room
Enrique Lazaro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

To get a fried egg the line was too long, the coffee was not fresh. Did not appreciate sitting around over an hour at 5am waiting to check in at the agreed rate. Did not appreciate the front desk unnerving me about checking out after we had an earlier email confirming a late check out. The elevator was dirty. pool water was mirky, deck chairs are too low for older people to sit and get up.
Read More
Bobbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service was great during our stay. We enjoyed the pool very much since there was a separate pool that was just for children! The food was great in the 2 restaurants we ate at. All of them do close at 2 and reopen at 6.
Gary
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No receipt?! Carpet dirty and nowhere to eat on Monday except coffee bar
Salolynn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was good, we were in the tower facing 2 lovers point. We previously stayed in the tower facing Tumon beach, and I prefer that side better. We got a great black Friday deal which explains the room, but otherwise everything else was good.
Anna
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful place, amazing onset very attentive stuff! Definitely coming back here!
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The view!
Gaetano
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was nice and liked the beach area
Elizabeth ANN
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Inhospitable Water Policy: While I appreciate the eco-friendly focus, the execution was poor. For a $200+ nightly rate, having to walk two floors down (14th to 12th) simply for drinking water—especially after a late evening check-in, and finding the room's carafes empty—felt acutely inhospitable. This inconvenience was compounded by the absence of refill stations in main public areas like the lobby or pool. Absurd Gym Hours and Discrepancy: The 8:00 AM gym opening time is unacceptable for a resort catering to travelers. Attempting an early workout resulted in a confusing runaround between our hotel and the neighboring property, wasting valuable time and only granting 15 minutes of exercise. Worse, the contradictory information was highlighted when another guest reported using their room key successfully before 8:00 AM, underscoring a frustrating lack of consistency. The rooms are visibly worn, featuring an old, stained luggage stand, and dated bathroom tiling. The breakfast buffet frequently began to deplete its core items (like rolls and bread) by 9:30am, even though the stated end time was 10:00am, suggesting the closing time should be adjusted. The high price point ($200+/night) feels unjustified, and Hotel Nikko Guam is definitively not a 4-star experience. The defining conclusion of this stay is that the hotel urgently needs to align its operational standards with its pricing. I regret not checking other traveler reviews.
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly stuff, great amenities, awesome view
Carl
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Management and buffet quality and location are the best of all my world travels-best snorkeling and breakfast buffet has high quality fish and pork and Japanese food and omelette ‘s
Ryuto
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Decent room for price, it seems renovated recently.
Jongwook
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I accidentally left a BOSS polo shirt after a two‑night stay and contacted the hotel right away. The staff were kind and responsive, but it was never found. I can’t say what happened, but wanted to flag this for fellow travelers—especially those flying to the island and unlikely to return soon: double‑check your room before checkout, as recovering lost items may be difficult.
Read More
Kerri
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Trouble with humidity control and air conditioner- carpet always damp and a bit worn. Great location, breakfast and awesome staff!
Evelyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel Nikko Guam will be one of our favorite hotels in Guam. The Gun Beach, Facilities, Amenities, Warm and Friendly services of staffs are wonderful! Nice place to stay to relax and enjoy. They have Water server in which is convenient as well. The room is so wide and elegantly designed. Thank you Expedia & Hotel Nikko Guam!
Rosemarie Grace
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

it was a good place for a quick getaway
Number of reviews per page
20
40