Suites Terraza Imperial

I loved it because it had its own kitchen with everything that you need to make your own food. you dont need any Nothing, just in groceries, awesome.

Overall, the stay at the hotel was good. The views from the terrace is great. One night there was music coming from the room next door; it lasted for about 30 minutes.

It is a quiet area and safe.

very nice hotel, super clean. People are very friendly and helpful in, which is nicest restaurant right next to it and it’s open until late.

La limpieza, la seguridad y la atención a los detalles fueron las cosas que más gustaron

Well ,i appreciate the cleanest off the rooms

Habitación, tenía mal olor

It was well equipped and clean. Excellent pricing and very courteous staff. Loved it.

Excellent choice! Neat, the convenience store is a big plus.

nice, convenient clean, safe

Great staff. clean and cozy room

Initially room on 2nd floor next to generator so moved to 9th floor. Lots of traffic noise. Hotel very secure and friendly staff though. Great coffee roasters nearby such as Torch & eternity.

Very clean and spacious.

Suites Terraza Imperial leaves very little to be criticized. The hotel and its rooms are clean, secure, and quiet. The kitchenettes are well stocked with kitchen appliances, dishes, utensils. The bathrooms are pleasant and well updated. The staff is courteous, attentive, and professional. Room cleaning is handled reliably and well regardless of when the Do Not Disturb sign is taken down or put up. The hotel is located within a few minutes of a major shopping center (grocery store included), on foot, and it is less than ten minutes from the airport by car. If anything must be criticized as less than perfectly ideal, or at least as an FYI for prospective visitors: - basically no English is spoken here. You may have no reason to need special interaction with the staff, as things went very smoothly for me during my one-week stay from check-in to checkout. But this is still worth noting if you have no Spanish at all. - one cockroach was spotted in my room, so there were probably more. This may be standard in Guatemala, I don't know, but I wouldn't have expected it based on the otherwise high quality of the facility. - there is no room service, and nothing more than water and beer for purchase at the front desk. With the restaurants nearby and the availability of services like Uber Eats, this is no problem at all, but still worth noting. - the water pressure and temperature of the (very nice) shower is highly variable. Expect frequent hot/cold adjustments!

Great Hotel

Nice costumer service

Todo muy bien dentro de edificio pero escalinatas a la entrada en el día es difícil distinguir los niveles por tener el mismo color lo que puede dar por resultado un an accident ; en la noche se distingue el nivel por la luz roja

Excellent customer service.

Aproximadamente to airport

Beautiful property! We were blown away by the classiness and cleanliness of this hotel and only wished we had more time to enjoy it.