Regency Suites Hotel

In my experiences, the first day of entry into my room was a smell of stray dogs that give me a headache. Not sure if the headache was from the smell but from jet lag after I arrived from the airport. This is classic hotel not modernized since it was established. In ‘all, the room was spacious with two beds and slept well with “sometimes the noise coming from the bathroom tub from time to time every day that I was there for 8 days stay, Bang! Bang! Bang! “Just close the bathroom door.” The room smell very moldy but this was fix by the staff and the smell was diluted enough to continue stay. “I wouldn’t recommend using the towels.” The staff was friendly but I had one incident where one of them over stepped their limits. “I would recommend talking to the nice supervisor and let her handle it professionally period. The food was fantastic but the menu was limited and misunderstood how to navigate it when you wanted to order food. Most things are not free at this hotel like complementary breakfast. All in all it’s okay. They accepted credit cards, Amex,master,visa 👍 I would say; nothing is perfect and will find imperfection from time to time in situations like this. I wouldn’t mind being a guess there again because I was able to get around and get important things done. Pros: showering, air conditioning, big room very classic, Quiet, private, lights. Cons: smells, towels, smelly bed, soap, floor rug.

The staff was always very helpful to my family and myself!

Ac not working, shower pressure was really terrible and hotel needs a upgrade.

A very comfortable safe hotel

Friendly staff

Staff was courteous and professional

Elevator was not working and we were on the 4th floor. Room Service did not clean the room or give new towels/water.

Hotel is a little dated but perfect if you don’t want to break the bank and stay in a clean place. They were nice enough to let me keep my bags with them while I went on a tour.

None

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Very safe and cozy

Great staff , place was always kept clean , location was perfect

Basics things are not included in the rooms. One has to go to the first floor to use a shared microwive!

I love every thing about the property the room the food the staff the building _ yess

No customer service

The only good thing about this property is that it was safe and the wifi was good. Unfortunately the beds were very uncomfortable, the mini fridge didn't work and the channel options for the television sucked. Staff were helpful but the amenities need an upgrade.

Recebi um bom atendimento do staff do hotel . Atendimento profissional