Mercure Budapest Castle Hill

The air conditioning was not good, we were barely feel the AC during the whole staying even though we put the temperature very low. But the good thing is few of the sightseeing places are very close to the hotel, so we could take a walk.

First, I will talk about the pros.. 1. Comfortable beds and pillows 2. Nice breakfast and restaurant food 3. Nice bar 4. Great ambiance to sit and have drinks or gather with friends 5. Allowed me to check in early 6. Large rooms Cons.. 1. Air conditioning quit cooling after first night 2. Shower has a half door and the water soaks the entire bathroom floor 3. I had the “do not disturb” sign on my door and twice, someone just walked right in without even knocking 4. I was missing a TV remote. Had to call twice to get one brought to me 5. When you go to the breakfast buffet, be careful with the condiment containers and coffee machine. The container for the ketchup violently shot ketchup across and ruined my entire outfit. The ketchup literally shot sideways and ruined my favorite white shirt, pants, and new Italian slips ons (they are made of cloth and are cream colored) The coffee machine also spits coffee sideways too. Just be sure to stand way back. The sugar containers are always jammed and when you try to pour the sugar out, the entire lid falls off and spills the sugar all over the table and floor. I know this sounds petty, but it really ruined my morning because my outfit was not salvageable after the ketchup. They should use different dispensers for the condiments. Other than that, I really loved the hotel. I’d stay again, I would just know to be VERY cautious at breakfast. 😂

The Hotel location is great, its a 2 minute walk to the M1 subway, if you want to wander into Pest from Buda the walk is roughly 30 minutes if your not gawking at the castle and bridge etc. We only had one small issue with our room not been made up, they replaced the complimentary drinks in our fridge

Had a fantastic stay at the Mercure – the location couldn't be better! It's perfectly situated within walking distance of Fisherman’s Bastion and Matthias Church, offering stunning views of Budapest both at sunrise and after dark. The area felt very safe throughout our visit. A 1-hour Danube cruise is an absolute must—try to book around 8:15 to 8:30 PM so you can experience the city’s transformation from dusk to night. The Parliament building looks especially magical when it lights up around 9 PM (timing may vary depending on sunset). For those with a sweet tooth, don’t miss Ruszwurm near Matthias Church—a charming spot with delightful pastries. If you're up for some nightlife, take a stroll along the road by the Parliament where you’ll find plenty of bars for a casual hopping experience. The Széchenyi Chain Bridge is breathtaking when lit up at night, perfect for a scenic walk. While Citadella is currently closed for renovation, hiking up the hill still rewards you with mesmerizing panoramic views of the city—a solid 25-minute uphill walk, and absolutely worth it!

Hotel was perfect for families with children, room had many facilities, it was clean, breakfast was nice, the staff was friendly, location was perfect

We stayed at this hotel during our trip to Budapest and found it to be very conveniently located just a short walk from Fisherman’s Bastion and other main attractions in the Buda side of the city. We were three adults traveling (my daughter, husband and myself), and while the room was spacious enough, the third bed was quite uncomfortable the mattress was hard and made noise every time you moved. Unfortunately, the air conditioning also didn’t work properly, which made the room a bit uncomfortable during the night. On the positive side, breakfast was decent and the hotel facilities overall were clean and well-maintained. If the bed and air conditioning issues were improved, it would definitely be a great place to stay.

Nice hotel, located near a metro station, which made getting around the city easy

The location is just a min from the major train station. My arrival was midnight, but it was totally safe. The staff at the reception was friendly, and quickly took care of my check in, that was so helpful because I was very tired. I was able to see the castle view from the room. Very clean. Comfy bed. I had to leave early in the morning, and compliment Nespresso made me up. I was so happy to stay in this hotel

The staff was very professional. Close to the metro and downtown areas

The only thing I could say that we didn’t like is that the people from the bar was rude and treated us like we were bothering them but everything else was very good

Great location

Do not stay here..! Hotel room is as hot as hell. No AC no fan.. I called reception and asked for them to come turn on the AC, they told me they cannot turn on the building AC because it’s spring and that I should open my windows to sleep..! Response was so crazy I started to think if this was hotel or jail room! ( mind you I just left a previous hotel and I had AC all through ) I couldn’t sleep all night .. second night was hell as I ended up having heat rashes all over my body.! I had to evacuate and booked another hotel entirely. Imagine going for a vacation and coming back with heat rashes . I will never ever stay here again!

Budapest castle 10 min walk. Convenient to enjoy this part of the city

Good

Hotel is beautiful and clean

Beds were comfortable, hotel clean and good size room

Excellent hotel would definitely stay here again, great location. Only thing I would fault is their breakfast, despite contacting them twice to mention that I'm coeliac and would need separate food away from buffet.

The room was small for 2 adult occupants, generally hot as air conditioning not adequate even when window is open. Room light tripped off on 2 separate occasions though staff attended to resolve (never experienced this in hotel accommodation). The lifts were adequate & efficient.

Comfortable place and location Over crowded breakfast and found insect in room, bad cleaning of rooms

Walkable to castle hill and attractions.