Hotel New Bengal

Hotels
5.4
/10
Fair
106 reviews
In the Area
See Map
B Sitaram Building, Dr. DN Road, Near Crawford Market, Mumbai, State of Mahārāshtra, India, 400001

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel New Bengal is a hotel is located at Mumbai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel New Bengal Address: Map & Location

B Sitaram Building, Dr. DN Road, Near Crawford Market, Mumbai, State of Mahārāshtra, India, 400001
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Lobby Hotel New Bengal
Lobby 2 Hotel New Bengal

Discover More About Hotel New Bengal

General


In Mumbai (Fort)

Location


With a stay at Hotel New Bengal in Mumbai (Fort), you'll be steps from Crawford Market and a 2-minute drive from Marine Drive. This hotel is 1.4 mi (2.2 km) from Flora Fountain and 1.6 mi (2.5 km) from Girgaun Chowpatty.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Mohammed Ali Road - 0.1 km / 0.1 mi
Crawford Market - 0.2 km / 0.1 mi
St. Xavier's College - 0.6 km / 0.4 mi
Mumbadevi Temple - 0.9 km / 0.6 mi
Shri Swaminarayan Temple - 1.1 km / 0.7 mi
Bombay Hospital - 1.2 km / 0.7 mi
St George Hospital - 1.3 km / 0.8 mi
Marine Drive - 1.6 km / 1 mi
Veer Nariman Road - 1.8 km / 1.1 mi
Reserve Bank of India - 1.8 km / 1.1 mi
Flora Fountain - 1.8 km / 1.1 mi
Chor Bazaar - 1.8 km / 1.1 mi
Bombay Castle - 1.9 km / 1.2 mi
Wankhede Stadium - 2.1 km / 1.3 mi
Bombay High Court - 2.1 km / 1.3 mi

The nearest airports are:
Chhatrapati Shivaji International Airport (BOM) - 25.5 km / 15.8 mi
Navi Mumbai Intl. Airport (NMI) - 37.2 km / 23.1 mi

The preferred airport for Hotel New Bengal is Chhatrapati Shivaji International Airport (BOM).

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Grab a bite at Howra - BengaliSpeciality, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 88 air-conditioned rooms featuring LED televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

All facilities in Hotel New Bengal

Functional Hall Hotel New Bengal
Functional Hall
Common Space Hotel New Bengal
Common Space
Lobby Hotel New Bengal
Lobby
Accommodation Services Hotel New Bengal
Accommodation Services
Others Hotel New Bengal
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Smoking area
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Limo or town car service
  • Airport transfer

Things to Do

  • TV lounge
  • Shops

Food and Drinks

  • Buffet breakfast
  • Breakfast

Accessibilty

  • Disabled access friendly
  • Accessible parking

Business Facilities

  • Meeting rooms
  • Business facilities

Nearby Facilities

  • Grocery
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel New Bengal

Check-in/Check-out Time

Check-in:
From 11:00
Check-out:
Before 09:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Beach nearby, Noise-free rooms not guaranteed, Essential workers only - NO
  • Fee for local cuisine breakfast: approximately INR 300 for adults and INR 250 for children
  • Airport shuttle fee: INR 1800 per vehicle (roundtrip)
  • Uncovered self parking fee: INR 300.00 per night
  • Uncovered extended parking fee: INR 300 per night
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 11:00 - to 09:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Bengal
88
Number of floors in Hotel New Bengal
4
Another facilities in Hotel New Bengal
Laundry service, Newspaper in lobby, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel New Bengal

What are available facilities at Hotel New Bengal?
There are top facilites at Hotel New Bengal such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel New Bengal?
Check-in time at Hotel New Bengal is staring from From 11:00 while the latest check-out time is at before Before 09:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel New Bengal provide breakfast?
Yes, Hotel New Bengal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel New Bengal?
Hotel New Bengal is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel New Bengal have?
Hotel New Bengal has 4 floors.
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More Reviews from Other Guests in Hotel New Bengal

5.4
Fair
From 106 reviews
Cleanliness

5.6

Room Comfort

4.8

Location

7.4

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Bengal

Number of reviews per page
20
40
Top reviews
Manindra
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Old building dirty and no good breakfast option no network inside rooms and even no exhaust or ventilation in room. Rooms gallery and entry as well as stairs are not maintained and remain unhygienic dirty. Service quality are poor. And inside rooms the furnitures other goods n bathrooms are not even basic quality. Felt like online bookings are not reliable anymore
Read More
lenslood
icon-Business
Business
10.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Are stay was amazing and we will be back
AMIR
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Funky room , wrak internet ....
Amit
6.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Read More
Tiga
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
Maksim
2.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan. But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money. As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.
Read More
fehmi
4.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty. Will not suggest to any one for this hotel.
Verified traveler
4.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel. There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly. I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.
Read More
Viv Scott
8.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.
Charley
icon-with Partner
with Partner
2.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.
Read More
Susanna
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

My house away from home
Verified traveler
2.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

Didn't stay myself but booked for my relatives. It's thier feedback
Verified traveler
10.0
/10
Reviewed 532 week(s) ago

Hotels.com verified review

My stay was great ask them for their new room at the back.
fehmida
6.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

Single rooms are very expensive, although conditions are not very good.Some are bit smelly and plug power not working.They are broken. wi fi does not work great.
Grace
6.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Staff very helpful when we needed to have our rooms together with outside space. Breakfast included in the price,served nextdoor in a cafe and was really nice good choice including eggs. Good location for CST station,Crawford Market.
Verified traveler
8.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Staff very helpful. Needed 2 rooms next door to each other and this was accomplished without ant fuss. Ideal for train station and easy taxi to various places in Mumbai. Good budget hotel with breakfast and a great restaurant. Balconies also gave opportunities for people watching as well as socialising
John
4.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

The hotel is relatively clean, the Wi-Fi was adequate, and the neighborhood was interesting for me. A woman alone might find it unsafe after dark. I wouldn't stay again, however. My initial room was an airless closet, stifling without AC and too cold with (the AC wasn't adjustable). My first night, after I arrived very late, I realized to my dismay the hotel hadn't provided a covering sheet, and I was forced to sleep in my pants and jacket. When I mentioned that the next day, the front desk personnel just shrugged. It wasn't a concern for them. I asked for a new room, and they put me in the hotel's most expensive suite without suggesting other possibilities, and when I left, they tried to charge me the higher rate for both of the two days I spent there. Such "mistakes" should never happen. My more expensive room was bearable, though it had no desk, but the hotel staff, corporate employees, seem to regard guests as chickens to be plucked. Summary: Cleanish, interesting neighborhood, good Wi-Fi, unfriendly management. Regard as a last resort.
Read More
Flower
4.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Not maintained properly.very much disappointed.Complimentary breakfast is not at all good.
REAZUL
icon-Family
Family
8.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

The old rooms are not suitable to stay any more. The annex building with new tip top rooms are much comfortable. We did enjoy our stay.
Number of reviews per page
20
40

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Others 4 Hotel New Bengal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 106 reviews
Cleanliness

5.6

Room Comfort

4.8

Location

7.4

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Bengal

Number of reviews per page
20
40
Top reviews
Manindra
4.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Old building dirty and no good breakfast option no network inside rooms and even no exhaust or ventilation in room. Rooms gallery and entry as well as stairs are not maintained and remain unhygienic dirty. Service quality are poor. And inside rooms the furnitures other goods n bathrooms are not even basic quality. Felt like online bookings are not reliable anymore
Read More
lenslood
icon-Business
Business
10.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Are stay was amazing and we will be back
AMIR
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Funky room , wrak internet ....
Amit
6.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Read More
Tiga
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
Maksim
2.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan. But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money. As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.
Read More
fehmi
4.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty. Will not suggest to any one for this hotel.
Verified traveler
4.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel. There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly. I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.
Read More
Viv Scott
8.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.
Charley
icon-with Partner
with Partner
2.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.
Read More
Susanna
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

My house away from home
Verified traveler
2.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

Didn't stay myself but booked for my relatives. It's thier feedback
Verified traveler
10.0
/10
Reviewed 532 week(s) ago

Hotels.com verified review

My stay was great ask them for their new room at the back.
fehmida
6.0
/10
Reviewed 540 week(s) ago

Expedia Group verified review

Single rooms are very expensive, although conditions are not very good.Some are bit smelly and plug power not working.They are broken. wi fi does not work great.
Grace
6.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Staff very helpful when we needed to have our rooms together with outside space. Breakfast included in the price,served nextdoor in a cafe and was really nice good choice including eggs. Good location for CST station,Crawford Market.
Verified traveler
8.0
/10
Reviewed 546 week(s) ago

Expedia Group verified review

Staff very helpful. Needed 2 rooms next door to each other and this was accomplished without ant fuss. Ideal for train station and easy taxi to various places in Mumbai. Good budget hotel with breakfast and a great restaurant. Balconies also gave opportunities for people watching as well as socialising
John
4.0
/10
Reviewed 548 week(s) ago

Hotels.com verified review

The hotel is relatively clean, the Wi-Fi was adequate, and the neighborhood was interesting for me. A woman alone might find it unsafe after dark. I wouldn't stay again, however. My initial room was an airless closet, stifling without AC and too cold with (the AC wasn't adjustable). My first night, after I arrived very late, I realized to my dismay the hotel hadn't provided a covering sheet, and I was forced to sleep in my pants and jacket. When I mentioned that the next day, the front desk personnel just shrugged. It wasn't a concern for them. I asked for a new room, and they put me in the hotel's most expensive suite without suggesting other possibilities, and when I left, they tried to charge me the higher rate for both of the two days I spent there. Such "mistakes" should never happen. My more expensive room was bearable, though it had no desk, but the hotel staff, corporate employees, seem to regard guests as chickens to be plucked. Summary: Cleanish, interesting neighborhood, good Wi-Fi, unfriendly management. Regard as a last resort.
Read More
Flower
4.0
/10
Reviewed 553 week(s) ago

Expedia Group verified review

Not maintained properly.very much disappointed.Complimentary breakfast is not at all good.
REAZUL
icon-Family
Family
8.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

The old rooms are not suitable to stay any more. The annex building with new tip top rooms are much comfortable. We did enjoy our stay.
Number of reviews per page
20
40