La Sara Hometel

It is closer to my friend’s work place. Satisfied with Customer service and facility.

Great hotel, very good service and fantastic location. The breakfast spread and food quality is good. Complete value for money

Positives: Good hotel, Fast & prompt service, Very good location, Clean and tidy, Big Rooms and Good breakfast Negatives: My room on ground floor had noisy background right from 6am in the morning as their restaurant was right next to my room, Hot water in morning was missing and had to call house keeping to get it started

Though, with a confirmed booking from expedia, Hotel staff didn't allocate me a room. They have left my family stranded in the hotel lobby. Even when protested about my sick son, they have never tried to help me out nor responded positively. They claimed that they have stopped taking bookings from expedia and they have gone to an extent of saying that expedia is cheating the hotel and customers. When asked about my confirmed booking, they said that I should deal with expedia and they haven't got any knowledge of my booking. I have called the expedia support and they talked to them for a while and after severe protests to both the parties, they suddenly said that their computer accepted the booking. Terrible staff and terrible behavior. They were in constant touch with their management and the management has the same mindset which is quite evident in my experience.

Overall good. Location wise it is very convenient.

Stayed for 3 days to attend a wedding in the area. Room was clean and location of the hotel was great. There are tons of stores in the area if you want to go shopping. The staff were friendly, and they responded to housekeeping requests right away.

Overall the hotel was OK, except for the location near a busy road and fly over. Public transportation into the city is somewhat complicated as well. This is a real pity, since the hotel itself is comfortable and the staff are professional and helpful.

very good hotel,food are also very good,on road and location is very good, but faraway from airport.

The hotel staff are professional and helpful. My room was clean, and, when I had a problem with the kettle, it was replaced right away. The only problem I had was the lack of hot water one night, when I returned at the wee hour of the morning and wished to have a shower. The breakfast items, although not many choices, are good. The menu changed every day, so we did not have the same things all the time. I also get to try out the south Indian food, which the hotel served for breakfast. The free internet is also a god sent.

Nandhana is a boutique hotel. The room is fairly large, with good lighting, and very clean. The bathroom is also clean with good lighting. I coudn't get over how quiet the hotel is. A good place to rest up. The free internet is a good touch, as I left my laptop at home. The breakfast is basic but good. The drawback was the hot water in the bathroom. You have to let the water run for goodly five minutes to get warm water, and that gets cut off in five minutes. The hotel sent someone in to "fix" the problem, he lets the water run for 10 minutes and pronounced that there is hot water. He left behind a mess. The problem was not fix.

During the checkin and checkout the staff presented themselves in usual courteous manner, however, during the passage through the main door and lobby, the staff would generally ignore your presence. The reception boy was always on the phone, giggling and talking, to the point that it became irritating to see him on duty and engaged in what clearly were his personal conversations, totally ignorant of the guest's presence. The doorman also would usually be looking somewhere else, and I had to push the door myself to get in, did not make me feel welcome at the hotel. The ambience is alright, the rooms were clean and adequately furnished and provisioned. The electric kettle, Usha Lexus, was a problem (room 115), it would release some black debris into the water making it undrinkable. Complimentary water bottles, two, are provided on arrival, not on each day. Newspaper is provided everyday. LCD TV is a bit small, but is ok. Secure locker is available in room. View from the window is hopeless, the window overlooks the next building and a electric junction pole full of wires. Breakfast is just ok, I got what I needed, cereals, fruits, and south indian and north indian dishes. They would do better if they offered coffee/tea/juice on the table during breakfast. Breakfast room was small. The hotel occupancy had increased and breakfast was shifted in the next building's banquet hall, it was very inconvenient. Overall, the hotel is good if you just need to have a good night's sleep, have breakfast, go to work, and come back late in the evening. Good value for money. It was very convenient as my work place was five minutes walk from the hotel.