The Windsor Castle

Hotels
5.8
/10
Fair
26 reviews

What Guests Say About Their Stay

inderjit
10.0
/ 10
It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
In the Area
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Kodimatha, Kottayam, State of Kerala, India, 656039

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at The Windsor Castle is a good choice when you are visiting Kottayam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Windsor Castle

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Kodimatha, Kottayam, State of Kerala, India, 656039
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Discover More About The Windsor Castle

Location


Staying at The Windsor Castle is a good choice when you are visiting Kottayam.

About The Windsor Castle

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at The Windsor Castle.

All facilities in The Windsor Castle

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Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Health club
  • Outdoor pool
  • Picnic area
  • Garden
  • Library
  • Spa

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Conference rooms
  • Business center

Sports and Recreations

  • Game room
  • Outdoor tennis court
  • Fitness center

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Babysitting & childcare (surcharge)
  • Children pool

Food and Drinks

  • Poolside bar
  • Snack bar

Transportation

  • Area shuttle with surcharge

Nearby Facilities

  • Souvenir shop

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in The Windsor Castle

Important Note
  • Airport shuttle fee: INR 3000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 2000
  • Christmas Eve (December 24) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 2000
  • New Year's Eve (December 31) Gala Dinner per child: INR 2000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at The Windsor Castle
57
Number of floors in The Windsor Castle
6
Another facilities in The Windsor Castle
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in The Windsor Castle

What are available facilities at The Windsor Castle?
There are top facilites at The Windsor Castle such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Windsor Castle?
The standard check-in time at The Windsor Castle is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in The Windsor Castle

5.8
Fair
From 26 reviews
Cleanliness

6.2

Room Comfort

6.2

Service and Facilites

6.2

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Traveler Reviews The Windsor Castle

Number of reviews per page
20
40
Top reviews
Arun
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get
Bindubal
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clogged drains, toilets that don’t flush, phones don’t work. This hotel needs a complete renovation . The restaurant was subpar with minimal choices Would not recommend this hotel
Karan
8.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

The resort was nice but the rooms need upkeep
pamela
2.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
M
6.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
abe thomas
2.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
Alexander job
8.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Karim
4.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Very dated place with poor service
Verified traveler
8.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

we stayed in a bungalow, lovely setting on canal. we were well looked after.
Hendrik
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

very friendly staff. very professional
Verified traveler
8.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
inderjit
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
Cemal
4.0
/10
Reviewed 497 week(s) ago

Expedia Group verified review

Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.
Bill
4.0
/10
Reviewed 537 week(s) ago

Expedia Group verified review

The room did not look clean. The room was very hot amd it took a long time to cool off. The bathroom was not clean and there was no hot water. I had to take cold shower. The hotel staff was OK. Yhe restaurent was OK. The restaurent staff was Ok. The food was OK. Overall, the the room was not worth the money.
Verified traveler
6.0
/10
Reviewed 542 week(s) ago

Expedia Group verified review

Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.
p j
4.0
/10
Reviewed 551 week(s) ago

Hotels.com verified review

noisy maintenance work going on during afternoon hours on floor above our room without any intimation. stopped only after strong intervention by me with the management.
Verified traveler
8.0
/10
Reviewed 551 week(s) ago

Hotels.com verified review

Very spacious and clean hotel. The staff were very good. Especiall Geno in the office went extra mile to process my request. Generally very Good and offerdable.
Verified traveler
6.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

Overall the hotel is Ok for the price. The staff was friendly, even though the bus boys/ serving helpers clothes were dirty sometimes. The room had antique furniture, was spacious and seemed cleaned upon arrival. However, the first day housekeeping did not clean the bathroom, they just made the bed and replaced the towels. This was corrected for the duration of the stay after I mentioned it to the front desk. The hotel breakfast was complimentary ( traditional Indian breakfast) but offered limited choices. The restaurant/buffet prices were overpriced, very overpriced. The hotel sits right on the edge of the town, which for a foreigner is a little bit inconvenient. My friends whom I visited stay at Hotel Aida, which is in the town, cheaper, newly renovated and is in closer walking distance to the shops. Windsor Castle does sit on an extraordinary piece of property. If the hotel was renovated and there was a place to sit and enjoy the view of the review, this place would be marvelous! If you are looking at Windsor Castle, you should be looking at Hotel Aida.
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Aliamma
8.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

The hotel appears like a castle from the highway , a few kilometres away from Kottayam towards Thiruvalla.The staff identified us and our check in was very smooth and we were escorted to the room along with our baggage.We covered Muvattupuzha,Pala,Kanjirappally,Kottayam,Thiruvalla,Chenhannur ,Omallur and Eraviperoor, visiting our relatives while enjoying rain and the lush green of the interior of Kerala. We could also visit a famaous pilgrimage centre at Mannar called Parumala Church. The hotel served as accommodation for our visits.Before leaving, we took a round of the exterior of the hotel to enjoy the garden and the panoramic view of the lake and the scenery.
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Number of reviews per page
20
40

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