温莎城堡酒店

Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down.

Good

The room was amazing, the staff were friendly!

For quality accommodations

Ok

I am sorry to say, but the hotel was not worth the money. We paid 150 Euro for a night and for that money I expect way more than was offered there. We received a room without windows there was food tears on the floor, the wall were torn down partially and you could see the plumbing and it was super loud. It was not my first time in India and I booked rooms for much less money that were way better. Will not recommend .

Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get

Clogged drains, toilets that don’t flush, phones don’t work. This hotel needs a complete renovation . The restaurant was subpar with minimal choices Would not recommend this hotel

Very unclean. The rooms are almost falling down. Poor service

The resort was nice but the rooms need upkeep

Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend

Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships

Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that

Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.

Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.

Very dated place with poor service

Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.

we stayed in a bungalow, lovely setting on canal. we were well looked after.

very friendly staff. very professional

Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.