Agogo Downtown Hotel Surabaya

Hotels
8.9
/10
Very Good
378 reviews

What Guests Say About Their Stay

A Taufik H.
10.0
/ 10
no criticism overall it's all good... the price is cheap but the service is like a 5 star hotel, the staff are all friendly.. thank you, I didn't choose the wrong hotel, I've stayed here twice 😍👍
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Sindy D.
10.0
/ 10
Thank you Agogo, all the staff are humble, masyaallah. It is truly the most comfortable hotel I have ever visited, clean rooms, delicious food, very comfortable. Agogo is the best. I really want to stay here again.
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Edwansyah
9.4
/ 10
My favorite hotel for every business trip to Surabaya. The hotel is very comfortable and clean. The staff is friendly. The location is not to be asked, it is very strategic. Thank you Agogo.
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Dyah
9.7
/ 10
All staff are friendly. Very strategic location, very close to Grand City, so while guarding the exhibition you won't be confused about being late looking for a vehicle, near Gubeng station. Clean rooms, complete amenities, bathroom, wifi, AC, everything works well. Bed, towels all clean, fragrant. The breakfast menu has quite a variety, the taste is quite good.
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Dian r. W.
10.0
/ 10
The rooms are clean and comfortable, all the employees are very friendly, especially the friendly housekeeping staff with smiles, handling complaints is very fast. If I go to Surabaya I will stay here again.
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In the Area
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Jl. Melati 20 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60272

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Agogo Downtown Staying at Agogo Downtown Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Agogo Downtown Hotel Surabaya Address: Map & Location

Jl. Melati 20 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60272
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Lobby Agogo Downtown Hotel Surabaya
Lobby 2 Agogo Downtown Hotel Surabaya

Discover More About Agogo Downtown Hotel Surabaya

note: hotel was previously named Agogo Downtown

Location


Staying at Agogo Downtown Hotel Surabaya is a good choice when you are visiting Genteng.

About Agogo Downtown Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Agogo Downtown Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Agogo Downtown Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Agogo Downtown Hotel Surabaya, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Agogo Downtown Hotel Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Agogo Downtown Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Agogo Downtown Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Agogo Downtown Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Agogo Downtown Hotel Surabaya is the right place to stay.

All facilities in Agogo Downtown Hotel Surabaya

Functional Hall Agogo Downtown Hotel Surabaya
Functional Hall
Lobby Agogo Downtown Hotel Surabaya
Lobby
Exterior Agogo Downtown Hotel Surabaya
Exterior
In-room Bathroom Agogo Downtown Hotel Surabaya
In-room Bathroom
Restaurant Agogo Downtown Hotel Surabaya
Restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast (surcharge)
  • Cafe

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility

In-room Facilities

  • Desk
  • Shower
  • TV

General

  • AC
  • Non-smoking room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Agogo Downtown Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.

Extra Breakfast

Accommodation charges IDR 75,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Agogo Downtown Hotel Surabaya
84
Number of floors in Agogo Downtown Hotel Surabaya
8
Another facilities in Agogo Downtown Hotel Surabaya
Bellhop, Concierge, Early Check-in, Express check-in, Express check-out

Frequently asked question in Agogo Downtown Hotel Surabaya

What are available facilities at Agogo Downtown Hotel Surabaya?
There are top facilites at Agogo Downtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Agogo Downtown Hotel Surabaya?
Check-in time at Agogo Downtown Hotel Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Agogo Downtown Hotel Surabaya provide breakfast?
Yes, Agogo Downtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Agogo Downtown Hotel Surabaya?
Agogo Downtown Hotel Surabaya is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Agogo Downtown Hotel Surabaya have?
Agogo Downtown Hotel Surabaya has 8 floors.
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More Reviews from Other Guests in Agogo Downtown Hotel Surabaya

8.9
Very Good
From 367 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

9.2

Service and Facilites

8.9

People often mention about Agogo Downtown Hotel Surabaya
All
Distance to City Center (36)
Bedroom (34)
Staff Friendliness (32)
Accessibility (29)
Hotel Area (29)
Ambiance (28)
Surroundings (27)
Room Space (26)
Bathroom (24)
Family Friendly (23)
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Traveler Reviews Agogo Downtown Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Staff is okay. Room is okay. Clean okay.
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i***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, and location, breakfast.
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Edwansyah
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, very close to everywhere, clean hotel... Thank you
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P***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The staff is friendly, just a little lacking in appearance, the cleanliness is quite good, the security guard is missing because the lobby is on the 2nd floor, if the front security guard is missing, it's confusing to ask where to check, the location is very strategic, on the edge of the station mall, close to the city, the wifi is lacking because if you want to connect to the TV, the internet doesn't always access it, for cleanliness, there are quite a lot of stains on the walls and glass that are difficult to remove, then there are also lots of stains on the glasses
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is close to everything. The staff is friendly. Everything is clean and the amenities are complete.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Fast check-in and check-out. The staff are nice.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Close to the mall, right next door, so it's a great choice for staying.
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S***t
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
There was one receptionist who was really rude, but when I went back to get my stuff, the person had changed. Unfortunately, I forgot her name. Please pay more attention to the staff. Thank you.
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L***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff is friendly, the place is okay, the bathroom is also clean
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, nice, the check-in process is fast.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The room was quite spacious. It's just a bit airtight, but that's okay. There's a restaurant downstairs, and you can have it delivered to your room. There was a kettle, but it still had water left, so it seemed like it hadn't been cleaned.
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M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
😁 Nice city view... Good luck
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Second time staying here, and always a good experience.
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 21 week(s) ago
Check in was a bit complicated, the staff explained too much, my husband and I arrived in the afternoon to rest & had to deposit 300 thousand, even though other hotels no longer require deposits, especially since I have stayed here several times, there must be a history of staying, check out was smooth, without queuing & waiting to check the room, the lobby security guard was very friendly in helping open the door, the cleanliness & tidiness of the bed, especially the bedsheets, had stains, should be improved. Security is ok because elevator access uses a card & detection according to our room, breakfast is delicious & there are many choices. For those who ride motorbikes, parking is safe, because there is a separate place & the door is locked. slow wifi.
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1 people find it helpful
berlian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
I've stayed here twice, yesterday I chose a family squad room for 2 adults, 3 children aged 4-15 years. still quite spacious. Minus a wardrobe, quite expensive deposit, and very few tissues in the room. for the others it's still OK. not confused about finding food, there is a place to eat downstairs, on the left there is geprek, on the right is grand city mall, behind there is a food court.. everywhere is close, can view the city streets.. really cool
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2 people find it helpful
Benny G. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Good hotel with affordable price.
1 people find it helpful
febrina r.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The front security guard is very friendly and responsive, I was satisfied staying here,
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2 people find it helpful
Shafira M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
for the room, it's quite good and not too spacious. still enough for prayer space. all bedding and bathroom equipment are still freshly washed. the bathroom is clean. the AC works well, although it turns off by itself several times (as if set by the timer from the hotel).
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1 people find it helpful
R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
I always stay here when I go to Surabaya, the place is near the mall, it's easy to find food because there are many restaurants around. Check in and check out are not complicated.
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1 people find it helpful
E***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Close to town and station, staff friendly, helpful
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1 people find it helpful
Number of reviews per page
20
40

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Restaurant 4 Agogo Downtown Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 367 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

9.2

Service and Facilites

8.9

People often mention about Agogo Downtown Hotel Surabaya
All
Distance to City Center (36)
Bedroom (34)
Staff Friendliness (32)
Accessibility (29)
Hotel Area (29)
Ambiance (28)
Surroundings (27)
Room Space (26)
Bathroom (24)
Family Friendly (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Agogo Downtown Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Staff is okay. Room is okay. Clean okay.
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i***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, and location, breakfast.
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Profile Picture
Edwansyah
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, very close to everywhere, clean hotel... Thank you
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P***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The staff is friendly, just a little lacking in appearance, the cleanliness is quite good, the security guard is missing because the lobby is on the 2nd floor, if the front security guard is missing, it's confusing to ask where to check, the location is very strategic, on the edge of the station mall, close to the city, the wifi is lacking because if you want to connect to the TV, the internet doesn't always access it, for cleanliness, there are quite a lot of stains on the walls and glass that are difficult to remove, then there are also lots of stains on the glasses
Read More
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is close to everything. The staff is friendly. Everything is clean and the amenities are complete.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Fast check-in and check-out. The staff are nice.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Close to the mall, right next door, so it's a great choice for staying.
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S***t
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
There was one receptionist who was really rude, but when I went back to get my stuff, the person had changed. Unfortunately, I forgot her name. Please pay more attention to the staff. Thank you.
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L***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff is friendly, the place is okay, the bathroom is also clean
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, nice, the check-in process is fast.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The room was quite spacious. It's just a bit airtight, but that's okay. There's a restaurant downstairs, and you can have it delivered to your room. There was a kettle, but it still had water left, so it seemed like it hadn't been cleaned.
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M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
😁 Nice city view... Good luck
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Second time staying here, and always a good experience.
Find this review helpful?
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 21 week(s) ago
Check in was a bit complicated, the staff explained too much, my husband and I arrived in the afternoon to rest & had to deposit 300 thousand, even though other hotels no longer require deposits, especially since I have stayed here several times, there must be a history of staying, check out was smooth, without queuing & waiting to check the room, the lobby security guard was very friendly in helping open the door, the cleanliness & tidiness of the bed, especially the bedsheets, had stains, should be improved. Security is ok because elevator access uses a card & detection according to our room, breakfast is delicious & there are many choices. For those who ride motorbikes, parking is safe, because there is a separate place & the door is locked. slow wifi.
Read More
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1 people find it helpful
berlian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
I've stayed here twice, yesterday I chose a family squad room for 2 adults, 3 children aged 4-15 years. still quite spacious. Minus a wardrobe, quite expensive deposit, and very few tissues in the room. for the others it's still OK. not confused about finding food, there is a place to eat downstairs, on the left there is geprek, on the right is grand city mall, behind there is a food court.. everywhere is close, can view the city streets.. really cool
Read More
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2 people find it helpful
Benny G. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Good hotel with affordable price.
1 people find it helpful
febrina r.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The front security guard is very friendly and responsive, I was satisfied staying here,
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2 people find it helpful
Shafira M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
for the room, it's quite good and not too spacious. still enough for prayer space. all bedding and bathroom equipment are still freshly washed. the bathroom is clean. the AC works well, although it turns off by itself several times (as if set by the timer from the hotel).
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1 people find it helpful
R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
I always stay here when I go to Surabaya, the place is near the mall, it's easy to find food because there are many restaurants around. Check in and check out are not complicated.
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1 people find it helpful
E***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Close to town and station, staff friendly, helpful
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1 people find it helpful
Number of reviews per page
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40