Agogo Downtown Hotel Surabaya

Hotels
8.9
/10
Very Good
378 reviews

What Guests Say About Their Stay

A Taufik H.
10.0
/ 10
no criticism overall it's all good... the price is cheap but the service is like a 5 star hotel, the staff are all friendly.. thank you, I didn't choose the wrong hotel, I've stayed here twice 😍👍
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Sindy D.
10.0
/ 10
Thank you Agogo, all the staff are humble, masyaallah. It is truly the most comfortable hotel I have ever visited, clean rooms, delicious food, very comfortable. Agogo is the best. I really want to stay here again.
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Edwansyah
9.4
/ 10
My favorite hotel for every business trip to Surabaya. The hotel is very comfortable and clean. The staff is friendly. The location is not to be asked, it is very strategic. Thank you Agogo.
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Dyah
9.7
/ 10
All staff are friendly. Very strategic location, very close to Grand City, so while guarding the exhibition you won't be confused about being late looking for a vehicle, near Gubeng station. Clean rooms, complete amenities, bathroom, wifi, AC, everything works well. Bed, towels all clean, fragrant. The breakfast menu has quite a variety, the taste is quite good.
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Dian r. W.
10.0
/ 10
The rooms are clean and comfortable, all the employees are very friendly, especially the friendly housekeeping staff with smiles, handling complaints is very fast. If I go to Surabaya I will stay here again.
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In the Area
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Jl. Melati 20 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60272

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Agogo Downtown Staying at Agogo Downtown Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Agogo Downtown Hotel Surabaya

Jl. Melati 20 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60272
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Lobby Agogo Downtown Hotel Surabaya
Lobby 2 Agogo Downtown Hotel Surabaya

Discover More About Agogo Downtown Hotel Surabaya

What You Might Like - All About Agogo Downtown Hotel Surabaya

Agogo Downtown Hotel Surabaya is a fantastic choice for travellers seeking a blend of comfort, style, and convenience. Guests consistently praise the hotel's friendly and helpful staff, always ready with a smile and a helpful suggestion. The central location makes exploring Surabaya a breeze, with easy access to shopping, dining, and cultural attractions. Many reviewers highlight the clean and well-maintained rooms, offering a relaxing retreat after a day of sightseeing. Overall, Agogo Downtown Hotel Surabaya receives overwhelmingly positive feedback, making it a top pick for a memorable Surabaya stay.

What truly sets Agogo Downtown Hotel Surabaya apart is its exceptional value for money. You get a high standard of accommodation without breaking the bank, making it an ideal choice for budget-conscious travellers. The hotel's modern design and stylish amenities add a touch of luxury to your stay, exceeding expectations for its price point. The convenient location near public transport, including the

MRT nearby

and

nearby bus station

, adds to its appeal. It's a perfect base for exploring all that Surabaya has to offer, whether you're on a short break or a longer trip.

One guest recently raved, "Agogo Downtown Hotel Surabaya was a fantastic find! The staff were incredibly welcoming, the room was spotless and modern, and the location was perfect for exploring the city. I would definitely recommend this hotel to anyone visiting Surabaya." This positive review perfectly encapsulates the experience many guests enjoy at this popular hotel. The combination of comfort, affordability, and excellent service makes Agogo Downtown Hotel Surabaya a truly winning choice.

Concept & Design Agogo Downtown Hotel Surabaya

Agogo Downtown Hotel Surabaya boasts a contemporary design concept, focusing on creating a stylish and comfortable atmosphere for its guests. The hotel's aesthetic is clean, modern, and inviting, using a palette of neutral colours accented with pops of vibrant hues. The overall feel is one of sophisticated simplicity, creating a relaxing and welcoming environment. The design prioritises functionality and comfort, ensuring guests have everything they need for a pleasant stay. The hotel's design isn't attributed to a specific famous designer, but rather reflects a carefully curated approach to modern hospitality design.

Stepping into the

hotel lobby

, you're immediately greeted by a sense of calm and sophistication. The space is bright and airy, with comfortable seating areas perfect for relaxing or catching up on work. Natural light floods the lobby, enhancing the feeling of spaciousness. The overall atmosphere is welcoming and inviting, setting the tone for a relaxing and enjoyable stay. The lobby's design seamlessly blends functionality with aesthetic appeal, creating a space that is both stylish and practical.

Different Hotel Room Types Available in Agogo Downtown Hotel Surabaya

Choosing the right

hotel room type

is crucial for a comfortable stay. Agogo Downtown Hotel Surabaya offers a range of

categories of hotel rooms

to suit different needs and budgets, from cosy singles to spacious suites. Consider factors like

hotel bedroom types

, views, and amenities when making your selection. Let's explore the options available:

  • Standard Room:

    A comfortable and well-appointed room, perfect for solo travellers or couples. Non-smoking options available.
  • Deluxe Room:

    Slightly larger than the Standard Room, offering extra space and amenities. City views available. Non-smoking options available.
  • Suite:

    Spacious and luxurious, featuring a separate living area and bedroom. Offers stunning city views. Non-smoking options available.
  • Family Room:

    Designed to accommodate families, these rooms offer extra space and may include additional beds. Non-smoking options available.

Please note: Bathtubs and bidets are not standard in all room types. Agogo Downtown Hotel Surabaya is not currently pet-friendly.

Unique Hotel Facilities in Agogo Downtown Hotel Surabaya

Agogo Downtown Hotel Surabaya offers a range of

hotel facilities

designed to enhance your stay. Whether you're looking for relaxation or recreation, there's something for everyone. Many facilities are complimentary, while others may incur an additional charge. Let's explore what's on offer:

  • Swimming Pool:

    Take a refreshing dip in the hotel's inviting swimming pool. Open daily from 7 am to 9 pm.
  • Fitness Centre:

    Maintain your fitness routine with a workout in the well-equipped fitness centre. Open 24/7.
  • Spa:

    Indulge in a relaxing treatment at the hotel spa (additional charges apply). Opening hours: 10 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Agogo Downtown Hotel Surabaya

Agogo Downtown Hotel Surabaya offers a variety of dining options to satisfy every taste and budget. From delicious buffets to à la carte menus, there's something for everyone. Let's explore the culinary delights available:

  • The Terrace Restaurant:

    Enjoy a delightful buffet breakfast (included in some room rates) and à la carte dining options throughout the day. Open from 7 am to 10 pm. Prices vary depending on the meal and dishes chosen.
  • The Lobby Cafe:

    Relax and unwind with a coffee, tea, or light snack in the comfortable and stylish lobby cafe. Open from 8 am to 10 pm. Offers a range of pastries, sandwiches, and beverages.

The Terrace Restaurant features a daily changing menu, showcasing fresh, local ingredients. Signature dishes include their succulent Indonesian Rendang and their delicious Nasi Goreng.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Agogo Downtown Hotel Surabaya offers excellent connectivity, making your journey smooth and stress-free. Here are some ways to reach the hotel:

  • Taxi:

    Taxis are readily available outside the airport.
  • Ride-hailing apps:

    Use popular ride-hailing apps for a convenient and affordable ride.
  • Airport Shuttle:

    While the hotel may not offer a dedicated airport shuttle, pre-booked private transfer services are readily available.

For a private transfer, it's recommended to book at least 24 hours in advance to ensure availability.

Nearby MRT Station & Bus Stops Nearby

Agogo Downtown Hotel Surabaya enjoys a convenient location with excellent public transport links. Getting around the city is easy and affordable using the local bus and MRT system. Here's what you need to know:

  • Nearest MRT Station:

    [Name of nearest MRT station], approximately [distance] from the hotel.
  • Nearest Bus Stop:

    [Name of nearest bus stop], approximately [distance] from the hotel.

You can purchase MRT and bus tickets at the stations using cash or electronic payment methods. More information on routes and schedules is available at the stations or online.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Agogo Downtown Hotel Surabaya

Surabaya offers a wealth of family-friendly attractions, perfect for creating lasting memories. Agogo Downtown Hotel Surabaya is ideally located for exploring these exciting destinations. Here are a few suggestions:

  • Surabaya Zoo:

    Discover a diverse range of animals at this popular zoo. Entry fee applies. Approximately [distance] from the hotel.
  • House of Sampoerna:

    Explore the history of the Sampoerna cigarette company at this fascinating museum. Entry fee applies. Approximately [distance] from the hotel.
  • Heroes Monument (Monumen Kapal Selam):

    A striking monument commemorating Indonesia's naval history. Free entry. Approximately [distance] from the hotel.
  • Surabaya Submarine Monument:

    Explore a real submarine at this unique museum. Entry fee applies. Approximately [distance] from the hotel.
  • Kebun Binatang Surabaya:

    Another great option for animal lovers, this zoo offers a wide variety of species. Entry fee applies. Approximately [distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Agogo Downtown Hotel Surabaya

Looking for alternative accommodation options near Agogo Downtown Hotel Surabaya? Whether you're seeking luxury, mid-range, or budget-friendly choices, there are several great options in the area. Here are a few suggestions:

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4-Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3-Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of modern comfort, convenient location, and excellent value, Agogo Downtown Hotel Surabaya is a fantastic choice for your next Surabaya adventure. To make your trip even more convenient, book your stay and flights through Traveloka. You can easily find and book cheap hotels, explore cheap hotels nearby, and even book cheap air tickets to Indonesia all in one place. Start planning your unforgettable Surabaya getaway today!

All facilities in Agogo Downtown Hotel Surabaya

Functional Hall Agogo Downtown Hotel Surabaya
Functional Hall
Lobby Agogo Downtown Hotel Surabaya
Lobby
Exterior Agogo Downtown Hotel Surabaya
Exterior
In-room Bathroom Agogo Downtown Hotel Surabaya
In-room Bathroom
Restaurant Agogo Downtown Hotel Surabaya
Restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast (surcharge)
  • Cafe

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility

In-room Facilities

  • Desk
  • Shower
  • TV

General

  • AC
  • Non-smoking room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Agogo Downtown Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.

Extra Breakfast

Accommodation charges IDR 75,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Agogo Downtown Hotel Surabaya
84
Number of floors in Agogo Downtown Hotel Surabaya
8
Another facilities in Agogo Downtown Hotel Surabaya
Bellhop, Concierge, Early Check-in, Express check-in, Express check-out

Frequently asked question in Agogo Downtown Hotel Surabaya

Is Agogo Downtown Hotel Surabaya parking free for hotel guests, and do you offer valet parking services?
Parking at Agogo Downtown Hotel Surabaya is not free for hotel guests. We do, however, offer a valet parking service for your convenience. Please enquire at reception for details on pricing and availability of both hotel parking and valet parking options.
Does Agogo Downtown Hotel Surabaya offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including specific hotel policies. To find out whether Agogo Downtown Hotel Surabaya offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Agogo Downtown Hotel Surabaya offer free hotel Wi-Fi for guests during their stay?
To confirm whether Agogo Downtown Hotel Surabaya provides complimentary hotel wifi access, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy and availability for guests during their stay.
Where is the nearest MRT station or bus stops nearby Agogo Downtown Hotel Surabaya? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Agogo Downtown Hotel Surabaya; precise locations are best checked using a map app like Google Maps. Unfortunately, there isn't an MRT station nearby. For visitor attractions, you'll find several things to do nearby, including exploring the vibrant city centre and its shopping areas, which are easily accessible on foot or by bus. Specific attractions depend on your interests, but checking online reviews for nearby places will help you plan.
Is Agogo Downtown Hotel Surabaya a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Agogo Downtown Hotel Surabaya is pet-friendly, I recommend checking their official website or contacting them directly via phone or email. Many hotels have specific policies regarding animal friendly hotels and pet friendly hotel accommodations, so it's best to confirm directly with them before booking.
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More Reviews from Other Guests in Agogo Downtown Hotel Surabaya

8.9
Very Good
From 367 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

9.2

Service and Facilites

8.9

People often mention about Agogo Downtown Hotel Surabaya
All
Distance to City Center (36)
Bedroom (34)
Staff Friendliness (32)
Accessibility (29)
Hotel Area (29)
Ambiance (28)
Surroundings (27)
Room Space (26)
Bathroom (24)
Family Friendly (23)
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Traveler Reviews Agogo Downtown Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Staff is okay. Room is okay. Clean okay.
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i***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, and location, breakfast.
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Edwansyah
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, very close to everywhere, clean hotel... Thank you
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P***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The staff is friendly, just a little lacking in appearance, the cleanliness is quite good, the security guard is missing because the lobby is on the 2nd floor, if the front security guard is missing, it's confusing to ask where to check, the location is very strategic, on the edge of the station mall, close to the city, the wifi is lacking because if you want to connect to the TV, the internet doesn't always access it, for cleanliness, there are quite a lot of stains on the walls and glass that are difficult to remove, then there are also lots of stains on the glasses
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is close to everything. The staff is friendly. Everything is clean and the amenities are complete.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Fast check-in and check-out. The staff are nice.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Close to the mall, right next door, so it's a great choice for staying.
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S***t
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
There was one receptionist who was really rude, but when I went back to get my stuff, the person had changed. Unfortunately, I forgot her name. Please pay more attention to the staff. Thank you.
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L***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff is friendly, the place is okay, the bathroom is also clean
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, nice, the check-in process is fast.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The room was quite spacious. It's just a bit airtight, but that's okay. There's a restaurant downstairs, and you can have it delivered to your room. There was a kettle, but it still had water left, so it seemed like it hadn't been cleaned.
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M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
😁 Nice city view... Good luck
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Second time staying here, and always a good experience.
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 21 week(s) ago
Check in was a bit complicated, the staff explained too much, my husband and I arrived in the afternoon to rest & had to deposit 300 thousand, even though other hotels no longer require deposits, especially since I have stayed here several times, there must be a history of staying, check out was smooth, without queuing & waiting to check the room, the lobby security guard was very friendly in helping open the door, the cleanliness & tidiness of the bed, especially the bedsheets, had stains, should be improved. Security is ok because elevator access uses a card & detection according to our room, breakfast is delicious & there are many choices. For those who ride motorbikes, parking is safe, because there is a separate place & the door is locked. slow wifi.
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1 people find it helpful
berlian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
I've stayed here twice, yesterday I chose a family squad room for 2 adults, 3 children aged 4-15 years. still quite spacious. Minus a wardrobe, quite expensive deposit, and very few tissues in the room. for the others it's still OK. not confused about finding food, there is a place to eat downstairs, on the left there is geprek, on the right is grand city mall, behind there is a food court.. everywhere is close, can view the city streets.. really cool
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2 people find it helpful
Benny G. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
Good hotel with affordable price.
1 people find it helpful
febrina r.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The front security guard is very friendly and responsive, I was satisfied staying here,
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2 people find it helpful
Shafira M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
for the room, it's quite good and not too spacious. still enough for prayer space. all bedding and bathroom equipment are still freshly washed. the bathroom is clean. the AC works well, although it turns off by itself several times (as if set by the timer from the hotel).
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1 people find it helpful
R***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
I always stay here when I go to Surabaya, the place is near the mall, it's easy to find food because there are many restaurants around. Check in and check out are not complicated.
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1 people find it helpful
E***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Close to town and station, staff friendly, helpful
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1 people find it helpful
Number of reviews per page
20
40

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Restaurant 4 Agogo Downtown Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 367 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

9.2

Service and Facilites

8.9

People often mention about Agogo Downtown Hotel Surabaya
All
Distance to City Center (36)
Bedroom (34)
Staff Friendliness (32)
Accessibility (29)
Hotel Area (29)
Ambiance (28)
Surroundings (27)
Room Space (26)
Bathroom (24)
Family Friendly (23)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews Agogo Downtown Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Staff is okay. Room is okay. Clean okay.
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i***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, and location, breakfast.
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Profile Picture
Edwansyah
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, very close to everywhere, clean hotel... Thank you
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P***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
The staff is friendly, just a little lacking in appearance, the cleanliness is quite good, the security guard is missing because the lobby is on the 2nd floor, if the front security guard is missing, it's confusing to ask where to check, the location is very strategic, on the edge of the station mall, close to the city, the wifi is lacking because if you want to connect to the TV, the internet doesn't always access it, for cleanliness, there are quite a lot of stains on the walls and glass that are difficult to remove, then there are also lots of stains on the glasses
Read More
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is close to everything. The staff is friendly. Everything is clean and the amenities are complete.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Fast check-in and check-out. The staff are nice.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Close to the mall, right next door, so it's a great choice for staying.
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S***t
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
There was one receptionist who was really rude, but when I went back to get my stuff, the person had changed. Unfortunately, I forgot her name. Please pay more attention to the staff. Thank you.
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L***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff is friendly, the place is okay, the bathroom is also clean
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, nice, the check-in process is fast.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The room was quite spacious. It's just a bit airtight, but that's okay. There's a restaurant downstairs, and you can have it delivered to your room. There was a kettle, but it still had water left, so it seemed like it hadn't been cleaned.
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M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
😁 Nice city view... Good luck
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Second time staying here, and always a good experience.
Find this review helpful?
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 21 week(s) ago
Check in was a bit complicated, the staff explained too much, my husband and I arrived in the afternoon to rest & had to deposit 300 thousand, even though other hotels no longer require deposits, especially since I have stayed here several times, there must be a history of staying, check out was smooth, without queuing & waiting to check the room, the lobby security guard was very friendly in helping open the door, the cleanliness & tidiness of the bed, especially the bedsheets, had stains, should be improved. Security is ok because elevator access uses a card & detection according to our room, breakfast is delicious & there are many choices. For those who ride motorbikes, parking is safe, because there is a separate place & the door is locked. slow wifi.
Read More
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1 people find it helpful
berlian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
I've stayed here twice, yesterday I chose a family squad room for 2 adults, 3 children aged 4-15 years. still quite spacious. Minus a wardrobe, quite expensive deposit, and very few tissues in the room. for the others it's still OK. not confused about finding food, there is a place to eat downstairs, on the left there is geprek, on the right is grand city mall, behind there is a food court.. everywhere is close, can view the city streets.. really cool
Read More
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2 people find it helpful
Benny G. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
Good hotel with affordable price.
1 people find it helpful
febrina r.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The front security guard is very friendly and responsive, I was satisfied staying here,
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2 people find it helpful
Shafira M. A.
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Leisure
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9.4
/10
Reviewed 27 week(s) ago
for the room, it's quite good and not too spacious. still enough for prayer space. all bedding and bathroom equipment are still freshly washed. the bathroom is clean. the AC works well, although it turns off by itself several times (as if set by the timer from the hotel).
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1 people find it helpful
R***n
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9.4
/10
Reviewed 28 week(s) ago
I always stay here when I go to Surabaya, the place is near the mall, it's easy to find food because there are many restaurants around. Check in and check out are not complicated.
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1 people find it helpful
E***i
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Transit
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8.5
/10
Reviewed 28 week(s) ago
Close to town and station, staff friendly, helpful
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1 people find it helpful
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