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Amaris Hotel Palangkaraya
Hotels
Preferred Partner
7.8
/10
Pleasant
1,138 reviews
What Guests Say About Their Stay
Distance To City Center (21)
Staff Friendliness (17)
Bedroom (14)
Check-in/out Time (10)
Ahmad akbar
8.5
/ 10
All good and will stay again later.
Erline G. S.
9.7
/ 10
Quiet location, comfortable atmosphere, large room, cold AC, very satisfied staying here
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OSKAR M.
8.5
/ 10
Nice service, clean rooms ...
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Iqbal I.
8.8
/ 10
Strategically located in the middle of town and close to the icon of Palangkaraya city
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Amelia P. S.
10.0
/ 10
The atmosphere is comfortable and the service is satisfactory
See original
In the Area
See Map
Jln. S Parman No. 60A, Jekan Raya, Palangkaraya, Kalimantan Tengah, Indonesia, 73112
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Amaris Hotel Palangkaraya
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Amaris Hotel Palangkaraya Address: Map & Location
Jln. S Parman No. 60A, Jekan Raya, Palangkaraya, Kalimantan Tengah, Indonesia, 73112
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Discover More About Amaris Hotel Palangkaraya
Location
Amaris Hotel Palangkaraya is a hotel in a good neighborhood, which is located at Jekan Raya.
About Amaris Hotel Palangkaraya
Amaris Hotel Palangkaraya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Amaris Hotel Palangkaraya is the perfect place to stay that provides decent facilities as well as great services.
Amaris Hotel Palangkaraya is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Amaris Hotel Palangkaraya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Amaris Hotel Palangkaraya is a wise choice for travelers visiting Jekan Raya.
All facilities in Amaris Hotel Palangkaraya
Functional Hall
Lobby
Exterior
Bedroom
Restaurant
Public Facilities
- Parking
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Newspaper in lobby
General
- AC
- Smoking area
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Food and Drinks
- Breakfast
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Amaris Hotel Palangkaraya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
Additional Policy
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Amaris Hotel Palangkaraya | 62 |
Number of floors in Amaris Hotel Palangkaraya | 4 |
Another facilities in Amaris Hotel Palangkaraya | Safety deposit box, WiFi in public area, Cable TV, Desk, In-room safe |
Frequently asked question in Amaris Hotel Palangkaraya
What are available facilities at Amaris Hotel Palangkaraya?
There are top facilites at Amaris Hotel Palangkaraya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Amaris Hotel Palangkaraya?
Check-in time at Amaris Hotel Palangkaraya is staring from From 14:00 while the latest check-out time is at before Before 13:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Amaris Hotel Palangkaraya provide breakfast?
Yes, Amaris Hotel Palangkaraya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Amaris Hotel Palangkaraya?
Amaris Hotel Palangkaraya is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Amaris Hotel Palangkaraya have?
Amaris Hotel Palangkaraya has 4 floors.
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More Reviews from Other Guests in Amaris Hotel Palangkaraya
Overall Ratings & Reviews Amaris Hotel Palangkaraya
Traveloka (1,123)
Other sources (15)
7.8
Pleasant
From 1,123 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.6
Meal
7.6
Location
7.8
Service and Facilites
7.7
People often mention about Amaris Hotel Palangkaraya
All
Bedroom (21)
Ambiance (15)
Distance to City Center (14)
Staff Friendliness (14)
Bathroom (12)
Check-in/out Time (9)
Room Space (9)
Taste (8)
Variety (8)
Surroundings (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Palangkaraya
Number of reviews per page
20
40
Customer reviews
EG
Erline G. S.
Staycation
9.7
/10
Reviewed 4 week(s) ago
Quiet location, comfortable atmosphere, large room, cold AC, very satisfied staying here
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
Verified Traveler
Business
9.1
/10
Reviewed 5 week(s) ago
The water heater is on 👍, the pillowcases are yellowing, there are lots of piles of materials around the hotel
See original
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guests, Thank you for staying at Amaris Hotel Palangkaraya and sharing your experience. We also apologize for the inconvenience you experienced regarding our pillowcases. This feedback is very valuable to us, and we will ensure our team is more thorough so that similar incidents do not happen again in the future. We greatly appreciate your trust in staying at Amaris Hotel Palangkaraya again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir. Hotel Manager Amaris Palangkaraya
See original
Encik A. F.
Business
5.4
/10
Reviewed 7 week(s) ago
room facilities, room cleanliness, completeness of room contents and poor room conditions
See original
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Guest, Thank you for your review. We apologize for any inconvenience. Regarding the facilities, cleanliness, and condition of the room, we will make improvements to make it more comfortable for guests. If you have any questions, please contact us directly. We look forward to welcoming you back with a better experience in the future. Thank you for your feedback. Best regards. Management of Amaris Hotel Palangkaraya
See original
aditya y. p.
Business
8.5
/10
Reviewed 8 week(s) ago
Always comfortable staying at Amaris PKY
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
N***l
Business
8.5
/10
Reviewed 8 week(s) ago
Quite comfortable, access to all places is also close, according to the price
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
A***o
Business
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Dear Guest,
Thankyou so much fo your review!
We are delighted to hear that you had an enjoyable stay with us.
We truly appreciate your kind word and your decision to stay with us again on your way back.
Your support means a lot to us, and we can't wait to welcome you again in the future for another fantastic stay!
Thank you once again
Best Regards,
Rahmat I Munsir Hotel Manager Amaris Palangkaraya
A***o
Business
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Dear Guest,
Thankyou so much fo your review!
We are delighted to hear that you had an enjoyable stay with us.
We truly appreciate your kind word and your decision to stay with us again on your way back.
Your support means a lot to us, and we can't wait to welcome you again in the future for another fantastic stay!
Thank you once again
Best Regards,
Rahmat I Munsir Hotel Manager Amaris Palangkaraya
N***a
Business
8.6
/10
Reviewed 9 week(s) ago
Upon arrival, check-in was smooth and fast. The staff were all friendly.
Unfortunately, the rooms looked poorly maintained. My sink was leaking, and there was also a small cockroach in my room.
Although the hot water wasn't available in all the rooms, the staff provided a solution.
Cleanliness needs to be improved.
See original
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Dear Guest, Thank you for your review. We apologize for the inconvenience. We will follow up to ensure this does not happen again. We look forward to welcoming you back with an even better experience in the future. Once again, we apologize and thank you for your feedback. Warmest regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
T***I
6.5
/10
Reviewed 10 week(s) ago
The hotel is old and there is no elevator.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear valued guests, we apologize for any inconvenience you may have experienced during your stay at our hotel. Thank you for choosing Amaris Hotel Palangkaraya as your accommodation during your stay in Palangkaraya. We look forward to welcoming you back for an even better experience in the future. Best regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
I***I
8.5
/10
Reviewed 10 week(s) ago
Good good good good, ok ya, thanks, will come again.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
V***a
5.0
/10
Reviewed 11 week(s) ago
I left my ID card at the front desk. The staff didn't remind me at all during checkout. The ID card was kept at the front desk, but no one tried to contact me. I called the hotel several times, but no one answered. They were already out of town. Very disappointing.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Mrs. Vina Anggraini, "Warm Greetings from Amaris Hotel Palangkaraya" First of all, allow us to thank you for staying at Amaris Hotel Palangkaraya. Thank you for taking the time to provide a review of our hotel, which will be our reference in the future. We are very sorry to receive your complaint regarding your unpleasant experience during your stay at our hotel, and we hereby apologize for this experience. We will continue to strive to improve our quality and service. We look forward to welcoming you back to Amaris Hotel Palangkaraya. Thank you. Sincerely, Rahmat Ibnu Munsir, Hotel Manager Amaris Palangkaraya
See original
L***s
Business
8.5
/10
Reviewed 11 week(s) ago
Not bad at an inexpensive price, the location is not far from the city
See original
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
AI
Antung I. R.
5.8
/10
Reviewed 12 week(s) ago
The hot water wouldn't turn on.
It was so small that cold water wouldn't come out normally.
The room was dirty and smelled musty.
Being pregnant, climbing to the third floor was very tiring.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Ms. Indah Rosalina Antung, Thank you for your review. We apologize for the inconvenience. We will follow up to ensure this does not happen again. We look forward to welcoming you back with a better experience in the future. Once again, we apologize and thank you for your feedback. Warm regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
B***u
Business
7.2
/10
Reviewed 12 week(s) ago
There were many stains on the sheets that hadn't been cleaned, there was toothbrush residue in the bathroom, and there was no hot water.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Guest, Thank you for your review. We apologize for the inconvenience. We will follow up to ensure this does not happen again. We look forward to welcoming you back with a better experience in the future. Once again, we apologize and thank you for your visit. Warm regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
D***l
6.7
/10
Reviewed 13 week(s) ago
Please improve the facilities in this hotel.
See original
Find this review helpful?
L***s
10.0
/10
Reviewed 15 week(s) ago
Friendly staff and comfortable environment.
See original
Find this review helpful?
J***y
Business
6.8
/10
Reviewed 24 week(s) ago
The room smells, please pay attention. Thank you.
See original
Find this review helpful?
Accommodation's Reply
26 May 2025
Dear Mr. Jimmy. Warm Greetings from Amaris Hotel Palangkaraya. Thank you for your time to give a rating and write your experience about Amaris Hotel Palangkaraya on traveloka. We are very happy that you are quite satisfied with our service. Regarding the condition of the room, we apologize for the inconvenience, and we have included it in our notes for future improvements. We hope that you can stay again on your next visit to Amaris Hotel Palangkaraya. Regards. Hotel Manager.
See original
M***n
Business
8.3
/10
Reviewed 24 week(s) ago
The hotel is old, needs to be renovated
See original
1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Palangkaraya. Thank you for taking the time to rate and write about your experience with Amaris Hotel Palangkaraya on Traveloka. We are delighted that you were satisfied with our service. Regarding the comments you have provided, we apologize for the inconvenience, and we have included them in our notes for future improvement. We hope you will be able to stay again on your next visit to Amaris Hotel Palangkaraya. Best regards, Hotel Manager
See original
M***n
Business
8.3
/10
Reviewed 24 week(s) ago
The hotel is old, much of the equipment is starting to break down.
See original
1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Palangkaraya. Thank you for taking the time to rate and write about your experience with Amaris Hotel Palangkaraya on Traveloka. We are delighted that you were satisfied with our service. Regarding the comments you have provided, we apologize for the inconvenience, and we have included them in our notes for future improvement. We hope you will be able to stay again on your next visit to Amaris Hotel Palangkaraya. Best regards, Hotel Manager
See original
I***n
6.0
/10
Reviewed 25 week(s) ago
The room had not been cleaned when I checked in, there was still trash in the room and in the bathroom. The breakfast menu was not so good, the fried rice was not warm, the chicken and other side dishes were finished even though it was still 8 am.
See original
Find this review helpful?
Accommodation's Reply
26 May 2025
Dear Sir. Warm Greetings from Amaris Hotel Palangkaraya. Thank you for your time to give a rating and write your experience about Amaris Hotel Palangkaraya on traveloka. We are very happy that you are quite satisfied with our service. Regarding your experience during your stay, we apologize for the inconvenience, and we have included it in our notes for future improvements. We hope that you can stay again on your next visit to Amaris Hotel Palangkaraya. Regards. Hotel Manager.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Amaris Hotel Palangkaraya
Traveloka (1,123)
Other sources (15)
7.8
Pleasant
From 1,123 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.6
Meal
7.6
Location
7.8
Service and Facilites
7.7
People often mention about Amaris Hotel Palangkaraya
All
Bedroom (21)
Ambiance (15)
Distance to City Center (14)
Staff Friendliness (14)
Bathroom (12)
Check-in/out Time (9)
Room Space (9)
Taste (8)
Variety (8)
Surroundings (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Palangkaraya
Number of reviews per page
20
40
Customer reviews
EG
Erline G. S.
Staycation
9.7
/10
Reviewed 4 week(s) ago
Quiet location, comfortable atmosphere, large room, cold AC, very satisfied staying here
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
Verified Traveler
Business
9.1
/10
Reviewed 5 week(s) ago
The water heater is on 👍, the pillowcases are yellowing, there are lots of piles of materials around the hotel
See original
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Guests, Thank you for staying at Amaris Hotel Palangkaraya and sharing your experience. We also apologize for the inconvenience you experienced regarding our pillowcases. This feedback is very valuable to us, and we will ensure our team is more thorough so that similar incidents do not happen again in the future. We greatly appreciate your trust in staying at Amaris Hotel Palangkaraya again. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir. Hotel Manager Amaris Palangkaraya
See original
Encik A. F.
Business
5.4
/10
Reviewed 7 week(s) ago
room facilities, room cleanliness, completeness of room contents and poor room conditions
See original
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Guest, Thank you for your review. We apologize for any inconvenience. Regarding the facilities, cleanliness, and condition of the room, we will make improvements to make it more comfortable for guests. If you have any questions, please contact us directly. We look forward to welcoming you back with a better experience in the future. Thank you for your feedback. Best regards. Management of Amaris Hotel Palangkaraya
See original
aditya y. p.
Business
8.5
/10
Reviewed 8 week(s) ago
Always comfortable staying at Amaris PKY
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
N***l
Business
8.5
/10
Reviewed 8 week(s) ago
Quite comfortable, access to all places is also close, according to the price
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
A***o
Business
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Dear Guest,
Thankyou so much fo your review!
We are delighted to hear that you had an enjoyable stay with us.
We truly appreciate your kind word and your decision to stay with us again on your way back.
Your support means a lot to us, and we can't wait to welcome you again in the future for another fantastic stay!
Thank you once again
Best Regards,
Rahmat I Munsir Hotel Manager Amaris Palangkaraya
A***o
Business
10.0
/10
Reviewed 9 week(s) ago
Cozy room, clean facilities, and friendly helpful staff.
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Dear Guest,
Thankyou so much fo your review!
We are delighted to hear that you had an enjoyable stay with us.
We truly appreciate your kind word and your decision to stay with us again on your way back.
Your support means a lot to us, and we can't wait to welcome you again in the future for another fantastic stay!
Thank you once again
Best Regards,
Rahmat I Munsir Hotel Manager Amaris Palangkaraya
N***a
Business
8.6
/10
Reviewed 9 week(s) ago
Upon arrival, check-in was smooth and fast. The staff were all friendly.
Unfortunately, the rooms looked poorly maintained. My sink was leaking, and there was also a small cockroach in my room.
Although the hot water wasn't available in all the rooms, the staff provided a solution.
Cleanliness needs to be improved.
See original
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Dear Guest, Thank you for your review. We apologize for the inconvenience. We will follow up to ensure this does not happen again. We look forward to welcoming you back with an even better experience in the future. Once again, we apologize and thank you for your feedback. Warmest regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
T***I
6.5
/10
Reviewed 10 week(s) ago
The hotel is old and there is no elevator.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear valued guests, we apologize for any inconvenience you may have experienced during your stay at our hotel. Thank you for choosing Amaris Hotel Palangkaraya as your accommodation during your stay in Palangkaraya. We look forward to welcoming you back for an even better experience in the future. Best regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
I***I
8.5
/10
Reviewed 10 week(s) ago
Good good good good, ok ya, thanks, will come again.
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
V***a
5.0
/10
Reviewed 11 week(s) ago
I left my ID card at the front desk. The staff didn't remind me at all during checkout. The ID card was kept at the front desk, but no one tried to contact me. I called the hotel several times, but no one answered. They were already out of town. Very disappointing.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Mrs. Vina Anggraini, "Warm Greetings from Amaris Hotel Palangkaraya" First of all, allow us to thank you for staying at Amaris Hotel Palangkaraya. Thank you for taking the time to provide a review of our hotel, which will be our reference in the future. We are very sorry to receive your complaint regarding your unpleasant experience during your stay at our hotel, and we hereby apologize for this experience. We will continue to strive to improve our quality and service. We look forward to welcoming you back to Amaris Hotel Palangkaraya. Thank you. Sincerely, Rahmat Ibnu Munsir, Hotel Manager Amaris Palangkaraya
See original
L***s
Business
8.5
/10
Reviewed 11 week(s) ago
Not bad at an inexpensive price, the location is not far from the city
See original
1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear valued guests, Thank you for your positive review. We are delighted to have provided you with a memorable stay. We greatly appreciate your trust in returning to Amaris Hotel Palangkaraya. We will continue to strive to provide the best service and look forward to welcoming you back on your next visit. Warm regards, Rahmat i munsir, Hotel Manager, Amaris Palangkaraya
See original
AI
Antung I. R.
5.8
/10
Reviewed 12 week(s) ago
The hot water wouldn't turn on.
It was so small that cold water wouldn't come out normally.
The room was dirty and smelled musty.
Being pregnant, climbing to the third floor was very tiring.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Ms. Indah Rosalina Antung, Thank you for your review. We apologize for the inconvenience. We will follow up to ensure this does not happen again. We look forward to welcoming you back with a better experience in the future. Once again, we apologize and thank you for your feedback. Warm regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
B***u
Business
7.2
/10
Reviewed 12 week(s) ago
There were many stains on the sheets that hadn't been cleaned, there was toothbrush residue in the bathroom, and there was no hot water.
See original
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Guest, Thank you for your review. We apologize for the inconvenience. We will follow up to ensure this does not happen again. We look forward to welcoming you back with a better experience in the future. Once again, we apologize and thank you for your visit. Warm regards, Rahmat i Munsir, Hotel Manager, Amaris Palangkaraya
See original
D***l
6.7
/10
Reviewed 13 week(s) ago
Please improve the facilities in this hotel.
See original
Find this review helpful?
L***s
10.0
/10
Reviewed 15 week(s) ago
Friendly staff and comfortable environment.
See original
Find this review helpful?
J***y
Business
6.8
/10
Reviewed 24 week(s) ago
The room smells, please pay attention. Thank you.
See original
Find this review helpful?
Accommodation's Reply
26 May 2025
Dear Mr. Jimmy. Warm Greetings from Amaris Hotel Palangkaraya. Thank you for your time to give a rating and write your experience about Amaris Hotel Palangkaraya on traveloka. We are very happy that you are quite satisfied with our service. Regarding the condition of the room, we apologize for the inconvenience, and we have included it in our notes for future improvements. We hope that you can stay again on your next visit to Amaris Hotel Palangkaraya. Regards. Hotel Manager.
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M***n
Business
8.3
/10
Reviewed 24 week(s) ago
The hotel is old, needs to be renovated
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Palangkaraya. Thank you for taking the time to rate and write about your experience with Amaris Hotel Palangkaraya on Traveloka. We are delighted that you were satisfied with our service. Regarding the comments you have provided, we apologize for the inconvenience, and we have included them in our notes for future improvement. We hope you will be able to stay again on your next visit to Amaris Hotel Palangkaraya. Best regards, Hotel Manager
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M***n
Business
8.3
/10
Reviewed 24 week(s) ago
The hotel is old, much of the equipment is starting to break down.
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Sir/Madam, Warm Greetings from Amaris Hotel Palangkaraya. Thank you for taking the time to rate and write about your experience with Amaris Hotel Palangkaraya on Traveloka. We are delighted that you were satisfied with our service. Regarding the comments you have provided, we apologize for the inconvenience, and we have included them in our notes for future improvement. We hope you will be able to stay again on your next visit to Amaris Hotel Palangkaraya. Best regards, Hotel Manager
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I***n
6.0
/10
Reviewed 25 week(s) ago
The room had not been cleaned when I checked in, there was still trash in the room and in the bathroom. The breakfast menu was not so good, the fried rice was not warm, the chicken and other side dishes were finished even though it was still 8 am.
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Find this review helpful?
Accommodation's Reply
26 May 2025
Dear Sir. Warm Greetings from Amaris Hotel Palangkaraya. Thank you for your time to give a rating and write your experience about Amaris Hotel Palangkaraya on traveloka. We are very happy that you are quite satisfied with our service. Regarding your experience during your stay, we apologize for the inconvenience, and we have included it in our notes for future improvements. We hope that you can stay again on your next visit to Amaris Hotel Palangkaraya. Regards. Hotel Manager.
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