Aquatel Hotel

Hotels
8.6
/10
Very Good
1,641 reviews

What Guests Say About Their Stay

rosyanti k.

10.0
/ 10
I really like this hotel. The food is delicious, especially the bed, and also the cleanliness and friendliness of the staff ⭐⭐⭐⭐⭐
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Rahmat U.

10.0
/ 10
Very clean hotel, delicious food, strategic location in the city center, spacious rooms, friendly prices, could be a regular.
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Rahmat W.

10.0
/ 10
The family room was comfortable, spacious, and clean. The receptionist and all the staff were friendly and helpful. The breakfast was also excellent, and the price was very reasonable.
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makhri z.

10.0
/ 10
Aquatel is amazing, the price is cheap but not cheap, you even get a very delicious welcome meal of fried rice, if you go to Pekanbaru you have to stay here again
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gemilia

10.0
/ 10
All staff are very nice and attentive. The twin bed is quite spacious, the AC is great. We will surely be back to this hotel again if we ever visit Pekanbaru. Thank you.
In the Area
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Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Payung Sekaki, Pekanbaru, Riau, Indonesia, 28292

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Aquatel Hotel is located in area / city Payung Sekaki. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Aquatel Hotel Address: Map & Location

Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Payung Sekaki, Pekanbaru, Riau, Indonesia, 28292
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Lobby Aquatel Hotel
Lobby 2 Aquatel Hotel

Discover More About Aquatel Hotel

Location


Aquatel Hotel is located in area / city Payung Sekaki.

About Aquatel Hotel

Aquatel Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Aquatel Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Aquatel Hotel provides complete services and facilities that you and your colleagues need.

Aquatel Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aquatel Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aquatel Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Aquatel Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Aquatel Hotel

Bar, Cafe and Lounge Aquatel Hotel
Bar, Cafe and Lounge
Common Space Aquatel Hotel
Common Space
Lobby Aquatel Hotel
Lobby
Exterior Aquatel Hotel
Exterior
Bedroom Aquatel Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower

Business Facilities

  • Meeting facilities
  • Projector

Food and Drinks

  • Breakfast

Things to Do

  • Outdoor facilities

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Aquatel Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aquatel Hotel
45
Number of floors in Aquatel Hotel
4
Another facilities in Aquatel Hotel
Coffee shop, Breakfast restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Aquatel Hotel

What are available facilities at Aquatel Hotel?
There are top facilites at Aquatel Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Aquatel Hotel?
Check-in time at Aquatel Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Aquatel Hotel provide breakfast?
Yes, Aquatel Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Aquatel Hotel?
Aquatel Hotel is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Aquatel Hotel have?
Aquatel Hotel has 4 floors.
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More Reviews from Other Guests in Aquatel Hotel

8.6
Very Good
From 1,641 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about Aquatel Hotel
All
Distance to City Center (71)
Room Space (71)
Bedroom (70)
Accessibility (65)
Bathroom (65)
Staff Friendliness (64)
Surroundings (59)
Check-in/out Time (59)
Taste (59)
Hotel Area (58)
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Traveler Reviews Aquatel Hotel

Number of reviews per page
20
40
Customer reviews
Anggun P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good service, clean, comfortable hotel🙏🏻
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Rio P. D. N.
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10.0
/10
Reviewed 1 week(s) ago
comfortable and clean hotel 🙏🙏🙏🙏
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mazlani z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are comfortable.
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Urip S. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is nice, comfortable, clean, good service, great.
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m***u
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
1. Check-in at 2:00 PM, it turns out the room is not ready yet with the excuse that it is still being cleaned. It will be ready in about 30-60 minutes. I asked back, does that mean if I check in late which is not my fault, the check-out time will also be delayed according to my late check-in? The answer is no. How can it be cruel when the customer is asked to return the customer's rights to the hotel rules. 2. The power outage happened. It really went out for about 10 minutes. Pluses - Strategic location (near SKA mall and Living World) about 700 m. - Near convenience store.
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Eka D. A.
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10.0
/10
Reviewed 3 week(s) ago
The price is commensurate with the amenities provided at the hotel. Recommended for those looking for a budget hotel close to shopping centers.
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rosyanti k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really like this hotel. The food is delicious, especially the bed, and also the cleanliness and friendliness of the staff ⭐⭐⭐⭐⭐
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Doris
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I've been here many times. The family room is quite large, but for drinks, it's too small. It should be a medium size, not so small. The staff is friendly, but yesterday I was disappointed. I wanted to have breakfast, but the kids stayed in the room. I didn't have a spare key, so it was difficult to get out if the kids were asleep, the door was closed, while the key was inside, how could it be difficult? But overall, everyone was satisfied, and it will be improved. Thank you.
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B***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room was clean and the water was clean too. But the water heater wasn't working, so my son had to take a cold shower. It was a real shame.
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Eka P.
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the facilities are commensurate with the room price.
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B***a
icon-Transit
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9.7
/10
Reviewed 4 week(s) ago
This is my second stay here. The room was clean and comfortable. The room temperature was good, and the water was clean and comfortable.
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Azil A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
nice and comfortable hotel 🥰🥰🥰🥰🥰
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Rizky H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the hotel is clean and comfortable.
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Supriyadi N.
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10.0
/10
Reviewed 6 week(s) ago
Always subscribe here, great
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Azizal
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff are friendly, polite, and the rooms are clean and comfortable. I will stay here again next time.
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1 people find it helpful
Yovita
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Check in 3 nights 22-25 Jan 2026 with the wifi not working, the room was dirty and looked shabby with lots of ants and mosquitoes, no hot water, not recommended, don't want to stay here again
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Sulis T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is friendly and nice, the place is quite comfortable and nice, and you can get breakfast cheaply too.
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1 people find it helpful
B***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is clean, the bed is clean, the AC is cold.
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Eka S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is nice and comfortable 🥰🥰🥰🥰
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Vera L. B. S.
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6.8
/10
Reviewed 10 week(s) ago
The hotel staff forgot to return my ID card at checkout and I had to check in at the airport even though I still had time to get a Gojek. This was my and the hotel staff's negligence.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,641 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about Aquatel Hotel
All
Distance to City Center (71)
Room Space (71)
Bedroom (70)
Accessibility (65)
Bathroom (65)
Staff Friendliness (64)
Surroundings (59)
Check-in/out Time (59)
Taste (59)
Hotel Area (58)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aquatel Hotel

Number of reviews per page
20
40
Customer reviews
Anggun P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good service, clean, comfortable hotel🙏🏻
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Profile Picture
Rio P. D. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
comfortable and clean hotel 🙏🙏🙏🙏
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mazlani z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are comfortable.
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Urip S. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room is nice, comfortable, clean, good service, great.
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m***u
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
1. Check-in at 2:00 PM, it turns out the room is not ready yet with the excuse that it is still being cleaned. It will be ready in about 30-60 minutes. I asked back, does that mean if I check in late which is not my fault, the check-out time will also be delayed according to my late check-in? The answer is no. How can it be cruel when the customer is asked to return the customer's rights to the hotel rules. 2. The power outage happened. It really went out for about 10 minutes. Pluses - Strategic location (near SKA mall and Living World) about 700 m. - Near convenience store.
Read More
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Eka D. A.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The price is commensurate with the amenities provided at the hotel. Recommended for those looking for a budget hotel close to shopping centers.
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rosyanti k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really like this hotel. The food is delicious, especially the bed, and also the cleanliness and friendliness of the staff ⭐⭐⭐⭐⭐
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Doris
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I've been here many times. The family room is quite large, but for drinks, it's too small. It should be a medium size, not so small. The staff is friendly, but yesterday I was disappointed. I wanted to have breakfast, but the kids stayed in the room. I didn't have a spare key, so it was difficult to get out if the kids were asleep, the door was closed, while the key was inside, how could it be difficult? But overall, everyone was satisfied, and it will be improved. Thank you.
Read More
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Find this review helpful?
B***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room was clean and the water was clean too. But the water heater wasn't working, so my son had to take a cold shower. It was a real shame.
Translated by Google Icon
See original
Find this review helpful?
Eka P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the facilities are commensurate with the room price.
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B***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This is my second stay here. The room was clean and comfortable. The room temperature was good, and the water was clean and comfortable.
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Azil A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
nice and comfortable hotel 🥰🥰🥰🥰🥰
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Rizky H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the hotel is clean and comfortable.
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Supriyadi N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always subscribe here, great
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Azizal
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff are friendly, polite, and the rooms are clean and comfortable. I will stay here again next time.
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1 people find it helpful
Yovita
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Check in 3 nights 22-25 Jan 2026 with the wifi not working, the room was dirty and looked shabby with lots of ants and mosquitoes, no hot water, not recommended, don't want to stay here again
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Sulis T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is friendly and nice, the place is quite comfortable and nice, and you can get breakfast cheaply too.
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1 people find it helpful
B***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room is clean, the bed is clean, the AC is cold.
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Eka S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is nice and comfortable 🥰🥰🥰🥰
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Vera L. B. S.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 10 week(s) ago
The hotel staff forgot to return my ID card at checkout and I had to check in at the airport even though I still had time to get a Gojek. This was my and the hotel staff's negligence.
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Number of reviews per page
20
40