Aquatel Hotel

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8.7
/10
Very Good
1,755 reviews

What Guests Say About Their Stay

jery a.

9.7
/ 10
Nice hotel, big room, comfortable, clean, recommend to come here again next time.
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rosyanti k.

10.0
/ 10
I really like this hotel. The food is delicious, especially the bed, and also the cleanliness and friendliness of the staff ⭐⭐⭐⭐⭐
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Rahmat U.

10.0
/ 10
Very clean hotel, delicious food, strategic location in the city center, spacious rooms, friendly prices, could be a regular.
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Rahmat W.

10.0
/ 10
The family room was comfortable, spacious, and clean. The receptionist and all the staff were friendly and helpful. The breakfast was also excellent, and the price was very reasonable.
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makhri z.

10.0
/ 10
Aquatel is amazing, the price is cheap but not cheap, you even get a very delicious welcome meal of fried rice, if you go to Pekanbaru you have to stay here again
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In the Area
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Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Payung Sekaki, Pekanbaru, Riau, Indonesia, 28292

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Zamburger PSPS Riau Aquatel Hotel is located in area / city Payung Sekaki. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aquatel Hotel

Jl. Tuanku Tambusai/Nangka Komp. Ruko CNN Blok B 7-10, Payung Sekaki, Pekanbaru, Riau, Indonesia, 28292
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Lobby Aquatel Hotel
Lobby 2 Aquatel Hotel

Discover More About Aquatel Hotel

The Charm of Aquatel Hotel

For Australian travellers seeking a comfortable and convenient base in Riau, Indonesia, Aquatel Hotel presents a compelling option. This introduction aims to provide you with all the essential information to make your stay at Aquatel Hotel a memorable one, focusing on the aspects that matter most to discerning travellers from Down Under. From its accessible location to its welcoming amenities, Aquatel Hotel is poised to offer a delightful experience.

Location and Transport Accessibility of Aquatel Hotel

Aquatel Hotel is situated in the vibrant city of Pekanbaru, Riau. Located at {localAddressString}, the hotel offers a strategic position that balances accessibility with a sense of calm. Pekanbaru's city centre is easily reachable, allowing guests to explore the urban landscape with ease. The surrounding area is known for its developing infrastructure, offering a glimpse into the dynamic growth of Riau. While specific public transport links like train or tram stations might not be directly adjacent, the city is well-served by local transport options and readily available rideshare services, making it simple to navigate Pekanbaru and its surroundings. The atmosphere around Aquatel Hotel is one of burgeoning urban life, with developing commercial areas and local eateries providing a taste of authentic Indonesian city living.

Guest Facilities and Services at Aquatel Hotel

Guest facilities at Aquatel Hotel are designed to cater to the needs of modern travellers, ensuring a comfortable and hassle-free stay. Australian travellers will appreciate the availability of essential services that contribute to a relaxed holiday. The hotel typically offers reliable free Wi-Fi, allowing you to stay connected with loved ones or plan your next adventure. A 24-hour front desk is usually on hand to assist with any queries or requests, providing peace of mind at any hour. While specific details on breakfast offerings can vary, hotels in this region often provide buffet-style breakfasts with a mix of local and international options, and the availability of good coffee is a common feature. Secure luggage storage is also a practical amenity for those exploring before check-in or after check-out.

Room Information and Stay Experience at Aquatel Hotel

The hotel offers a range of accommodation options designed to suit different preferences. Room types of Aquatel Hotel are typically configured to provide a restful sanctuary after a day of exploration. Guests can expect clean and well-maintained rooms, a crucial factor for any traveller. Modern climate control systems are standard, ensuring a comfortable temperature regardless of the external weather. The beds are usually comfortable, promising a good night's sleep. Bathrooms are kept to a high standard of cleanliness, featuring essential amenities for your convenience. While specific room sizes and names are best confirmed directly, the focus is on providing a comfortable and functional space for all guests.

Recommended Nearby Dining and Cafes around Aquatel Hotel

Pekanbaru boasts a rich culinary scene, and Aquatel Hotel's location provides convenient access to a variety of dining experiences. You'll find numerous local eateries and cafes in the vicinity, offering everything from authentic Indonesian cuisine to more contemporary fare. For those who enjoy a good brunch, the area is developing with options that might appeal to Australian tastes, including local interpretations of popular breakfast dishes. The hotel itself may also offer dining facilities, often featuring a selection of local and international dishes. Exploring the neighbourhood will undoubtedly lead you to discover hidden gems and vibrant food markets, providing a true taste of Riau's gastronomic delights.

Popular Attractions and Activities near Aquatel Hotel

Pekanbaru and its surrounding areas offer a variety of attractions for visitors. Here are some popular spots you might consider exploring:

  • Anai Valley Nature Reserve: A beautiful natural area offering scenic views and opportunities for light trekking.
  • Sultan Syarif Kasim II Museum: Learn about the history and culture of the Riau region at this significant local museum.
  • Alam Mayang Recreational Park: A popular spot for families and individuals looking for outdoor activities and relaxation.
  • Siak Palace: While a bit of a journey, the historical Siak Palace offers a fascinating glimpse into the region's royal past.
  • Local Markets: Immerse yourself in the local culture by visiting bustling traditional markets for unique souvenirs and local produce.
If you are looking for other activities around Aquatel Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Aquatel Hotel from the Airport

Getting to Aquatel Hotel from the airport is straightforward, with several convenient options available. Understanding your choices for an airport transfer service of Aquatel Hotel will help you plan your journey smoothly. Here are some common ways on how to get to Aquatel Hotel:

  • Airport Shuttle Buses: Many airports offer shuttle services that connect to various points within the city.
  • Public Metered Taxis: Readily available at the airport, these offer a direct and reliable way to reach your destination.
  • Rideshare Services: Convenient and often cost-effective, rideshare services can be booked via your smartphone.
For more information on airport transfers, you can explore options here: Airport transfer service.

Summary of Why You Should Choose Aquatel Hotel

Aquatel Hotel offers a compelling combination of location, comfort, and convenience, making it an excellent choice for Australian travellers visiting Riau.

  • Prime Location: Situated in Pekanbaru, providing easy access to local attractions and amenities.
  • Comfortable Accommodation: Expect clean, well-equipped rooms with effective climate control for a pleasant stay.
  • Helpful Services: Benefit from a 24-hour front desk and reliable Wi-Fi to enhance your travel experience.
  • Local Immersion: Proximity to local dining and cultural experiences allows for authentic exploration.
Ready to experience the charm of Aquatel Hotel? Check room availability at Aquatel Hotel and Book Aquatel Hotel today through Traveloka for a seamless booking process.

For more options, you can also Book budget hotels in Riau and Easily book domestic and international flights at low prices.

All facilities in Aquatel Hotel

Bar, Cafe and Lounge Aquatel Hotel
Bar, Cafe and Lounge
Common Space Aquatel Hotel
Common Space
Lobby Aquatel Hotel
Lobby
Exterior Aquatel Hotel
Exterior
Bedroom Aquatel Hotel
Bedroom

Food and Drinks

  • Breakfast

Transportation

  • Secure parking

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Aquatel Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aquatel Hotel
45
Number of floors in Aquatel Hotel
4
Another facilities in Aquatel Hotel
Breakfast, Secure parking, Free WiFi, Family room, Smoking area

Frequently asked questions about Aquatel Hotel

What are available facilities at Aquatel Hotel?
There are top facilites at Aquatel Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aquatel Hotel?
The standard check-in time at Aquatel Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aquatel Hotel provide breakfast?
Yes, Aquatel Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aquatel Hotel?
Aquatel Hotel has a 2.0-star rating.
How many floors does Aquatel Hotel have?
Aquatel Hotel has 4.
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Aquatel Hotel reviews and ratings

8.7
Very Good
From 1,755 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.7

People often mention about Aquatel Hotel
All
Distance to City Center (112)
Staff Friendliness (109)
Bedroom (107)
Room Space (105)
Accessibility (101)
Bathroom (100)
Taste (96)
Ambiance (95)
Surroundings (94)
Check-in/out Time (93)
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Traveller Reviews Aquatel Hotel

Number of reviews per page
20
40
Customer reviews
Y***i
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Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
The room was full of mosquitoes and spiders on the ceiling, the AC wasn't cold enough, and the bathroom was dirty. The linen and seats were okay.
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1 people find it helpful
Erwin C.
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6.4
/10
Reviewed 5 week(s) ago
Given a smoking room. Requested a transfer to a non-smoking room for the second night, but was not accommodated.
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Accommodation's Reply
09 Sep 2026
Thank you for choosing to stay at Aquatel Hotel. We apologize for any inconvenience you may have experienced. We will use your feedback to improve our team's service. Sincerely, Parma Group Hotels.
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Reyhanfaturnizam U.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Comfortable, good. Already a regular customer.
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2 people find it helpful
Accommodation's Reply
09 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Aquatel Hotel Pekanbaru. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Hotel Parma Group
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Lenny S.
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8.5
/10
Reviewed 5 week(s) ago
Awesome! The service is excellent.
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Accommodation's Reply
09 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Aquatel Hotel Pekanbaru. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Hotel Parma Group
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L***y
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
Nice, friendly staff. And a little suggestion: the AC isn't cold enough. If possible, have it serviced to make sleeping more comfortable. Every time I book, I always have a problem with the AC not being cold enough.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Thank you for your feedback. We apologize for the inconvenience regarding the air conditioning not being cool enough. We will monitor and evaluate this feedback in order to provide a better experience for future guests. Sincerely, Parma Group Hotels.
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ecy j.
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10.0
/10
Reviewed 6 week(s) ago
Friendly hotel staff Comfortable 🙏🏻🙏🏻🙏🏻🙏🏻
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Accommodation's Reply
02 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again in the future. See you soon! 😊 Sincerely, Parma Group Hotels
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Kelvin a. P.
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10.0
/10
Reviewed 9 week(s) ago
Nice, comfortable. The receptionist is nice and friendly.
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Arif N.
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10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable msntappoo 👍👍👍👍
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1 people find it helpful
Verified Traveler
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8.5
/10
Reviewed 9 week(s) ago
The family rooms are the best, spacious and clean. The deluxe rooms are a bit cramped. The night receptionists are very friendly. However, the morning and afternoon receptionists are a bit rude.
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1 people find it helpful
C***n
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9.7
/10
Reviewed 10 week(s) ago
Friendly staff, responsive security, good room cleanliness, and in the city center.
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Susi Y.
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10.0
/10
Reviewed 11 week(s) ago
Nice, comfortable, I'm a regular. Awesome!
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Annisa W.
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10.0
/10
Reviewed 11 week(s) ago
Nice, comfortable, perfect for vacation.
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Andriyani
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10.0
/10
Reviewed 12 week(s) ago
Nice, comfortable. I've been here three times.
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1 people find it helpful
Agung S.
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10.0
/10
Reviewed 13 week(s) ago
The hotel's location is strategic, the AC is cold and the water heater works well, and the price is reasonable.
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S***i
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8.3
/10
Reviewed 13 week(s) ago
The receptionist and security are friendly, and the location is close to the mosque, making it convenient for congregational prayers. My suggestion is to improve the tidiness and cleanliness. Thanks...
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Purnama S.
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10.0
/10
Reviewed 13 week(s) ago
Took 3 rooms. Comfortable, nice. Will be back again.
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Julianik
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10.0
/10
Reviewed 13 week(s) ago
Comfortable and good. I'll be back again.
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Lenny S.
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10.0
/10
Reviewed 13 week(s) ago
Great, I'm already a subscriber here.
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WISNU A. S.
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10.0
/10
Reviewed 14 week(s) ago
Comfortable and good. I'll definitely come back here 🙏
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H***i
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7.5
/10
Reviewed 14 week(s) ago
The AC was not cold at all until we checked out.
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Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.