I was very pleased with the comfortable room. I highly recommend staying here. The staff are very friendly.

Very pleasant, clean rooms, good service and no regrets staying at this hotel.

Very friendly and now there is a spa service, so if our bodies are tired we can get a massage.

One of the best hotels in downtown Pontianak. Strategic location, comfortable rooms, helpful staff. Many legendary culinary delights in the surrounding area.

The best thing here is that the hotel staff are also friendly and the lobby smells really nice.

Very satisfying, with friendly service from all the hotel staff, and excellent facilities. I've stayed here three times.

The hotel staff is friendly and attentive to the cleanliness of the rooms and grounds, as well as the hotel's ample parking. There's also a Pontianak souvenir corner offering a variety of handicrafts.

Hotel was clean, staff is friendly and helpful. Booked last minute and no problem at check-in. Will definitely come back to stay at this hotel... thank you

I've been a regular hotel in Pontianak for the past 10 years. It's well worth it for its strategic location in the city center. The hotel is comfortable and clean, and the staff is friendly and prompt with service.

Comfortable and worth it for a family vacation.

It was a lovely stay. I always book Mercure for myself or my family whenever we need a hotel in Pontianak.

The room is very clean and nice, the location is strategic, easy access, good service.

I've been here several times, this hotel is really suitable for a staycation, the best.

Friendly & very helpful staff. Close to shopping center. Room view is also good. Recommended.

I always stay here when I'm in Pontianak. The service is excellent and pleasant.

The hotel staff was friendly, all the facilities were excellent, especially since I brought elderly people with me, they were very prompt in delivering and picking up breakfast.

The hotel staff is very friendly. I'm a regular here because the DAMRI office is across the street. Three people in one room are no problem. Check-out hours can also be extended. Awesome.

Strategic location because it is located in the center of Pontianak city. The service provided is also very comfortable with friendly staff. The comfort of the room is good with cold AC and hot water in the bathroom that can be used. The cleanliness of the room is also well maintained. Hopefully the service of this hotel is maintained and improved to be better.

Enjoyed stay here with my family, calm nature vibes and friendly staff. Recommended.

My family and I were traveling to Pontianak and booked this hotel. It's a great location in the city center, close to everything, and convenient to get to. The hotel is clean, and the view of the Kapuas River is excellent.

The hotel staff provided excellent service, and the menu was varied and satisfying. Hopefully, this can be further improved and continued to grow.