The staff and service were excellent, responsive and friendly. They truly took care of us until the very end, and the breakfast was delicious.

The kids had a great time playing here. It's truly perfect for a family vacation. The atmosphere is comfortable and the staff are helpful.

Overall, it was a very pleasant stay. The room was clean and the food was delicious. I also got a room promotion, upgraded to a bigger room 😁

The hospitality of Mr. Beni, Mr. Anjar, and the team keeps us coming back. The mountain atmosphere, the hotel, and the rooms are spotless. Five-star service in Ciater.

very comfortable and cool, satisfying...next time come again with family, it won't disappoint

We stayed for 4 days 3 nights and it was amazing. My son enjoyed everything so much. We still could work because the Wi-Fi is great. The room is spacious and the foods are delicious. The staff are very friendly, responsive, and helpful. Definitely a hidden gem.

The perfect place for healing with family and children. Parents can experience tranquility away from the noise, and children can enjoy outdoor activities in a cool environment.

Oh my God, my first time staying here, I was very satisfied with the service. The staff were friendly, the room was clean, comfortable, and spacious. Although there was no AC, it was cool. The bathroom was also clean. The breakfast was delicious. The check-in and check-out process was fast and well-served. The room also provided a water heater, dispenser, toothbrush and toothpaste, towels, slippers, sugar, coffee, tea, etc. I really liked it. Thank you ❤️🥰

The service is very friendly, the place is comfortable, clean, and there's free Wi-Fi. Highly recommended, making us want to come back again.

Friendly staff, clean place, perfect for those seeking tranquility due to its serene ambiance. The price is worth it for the comfort of the place, and breakfast is included. I'll be back next time 👍

The location is near the roadside, the parking is spacious, the staff are friendly, the rooms are clean, the shower water heater is great, it's just a shame the TV is still a tube.

The room is really nice, clean, fragrant, and surprisingly comfortable for this price 😭✨. The bed is soft, the bathroom is also clean so you can lie down for a long time. The staff is friendly and the check-in process is fast. What I like most is the food, the price is still reasonable, but unfortunately I haven't had the chance to try it, sometime I will come here again if I have the chance. Perfect for a relaxing staycation without making your wallet cry 🫶

The location is beautiful view of the mountains and the air is cool. Near from tourist area in Lembang.

I really like the spacious villa, it's still very spacious for 8 adults, it's quite clean and has complete equipment, and it's close to tourist destinations too... The service is also friendly, the water was off but it was immediately fixed... Don't hesitate to choose Villa Balbey.