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Atria Residences Gading Serpong
Hotels
Preferred Partner Plus
8.7
/10
Very Good
4,395 reviews
What Guests Say About Their Stay
Staff Friendliness (86)
Room Space (86)
Bedroom (81)
Bathroom (76)
Lukita P. S.
8.8
/ 10
I always stay here for a short vacation with my family. My kid loves this place, near Mall Summarecon Serpong. The spacious room is wonderful, good bath tub, also good swimming pool. For the first time, she joined kids' activity (making pizza).
S***a
10.0
/ 10
The room is clean, the staff is kind, and the food has a lot of variety with a great taste, so it's a great experience to stay here.
dewi p.
10.0
/ 10
Strategic location, only 5 minutes by walking to Summarecon Mall Serpong. Nice room, feels so homey. All units have a bathtub, I guess. Good swimming pool and nice staff. I was helped by Ms. Lita since pre-arrival. She provided all of my requests mentioned while I booked this accommodation. She is also friendly and handy. Thank you so much Atria Residence 🥰.
H***n
10.0
/ 10
Tempat yang cocok untuk staycation dengan keluarga, terdiri dari 2 kamar mandi, ruang tamu, meja makan serta di lengkapi dengan alat memasak, kompor, panci, wajan, microwave serta kulkas, kamar mandi luas serta di lengkapi dengan bathtub. Free parkir dan parkiran luas.
C***e
9.4
/ 10
Seandainya residences ini ada di Jakarta (bukan Serpong), mungkin saya akan selalu pesan di sini. Karena memang senyaman itu menginap di sini. Lengkap pula fasilitas di kamar. Cocok buat keluarga yang punya toddler dan bayi.
In the Area
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CBD Gading Serpong Lot # 5, Jl. Boulevard Raya Gading Serpong Kav.2, Gading Serpong, Tangerang, Banten, Indonesia, 15810
Main Facilities
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This accommodation offers:
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Atria Residences Gading Serpong
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Atria Residences Gading Serpong Address: Map & Location
CBD Gading Serpong Lot # 5, Jl. Boulevard Raya Gading Serpong Kav.2, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Discover More About Atria Residences Gading Serpong
Location
Staying at Atria Residences Gading Serpong is a good choice when you are visiting Gading Serpong.
About Atria Residences Gading Serpong
From business event to corporate gathering, Atria Residences Gading Serpong provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Atria Residences Gading Serpong, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Atria Residences Gading Serpong exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Atria Residences Gading Serpong is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Atria Residences Gading Serpong.
All facilities in Atria Residences Gading Serpong
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Microwave
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Breakfast and lunch
- Buffet breakfast
General
- AC
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Fitness center
- Massage
- Spa
Transportation
- Area shuttle with surcharge
- Secure parking
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Accessibilty
- Disabled access friendly
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Atria Residences Gading Serpong
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Atria Residences Gading Serpong | 124 |
Number of floors in Atria Residences Gading Serpong | 12 |
Another facilities in Atria Residences Gading Serpong | Parking, Coffee/tea in lobby, Coffee shop, Elevator, 24-hour room service |
Frequently asked question in Atria Residences Gading Serpong
What Time is Check In & Check Out at Atria Residences Gading Serpong?
Check-in time at Atria Residences Gading Serpong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Atria Residences Gading Serpong provide breakfast?
Yes, Atria Residences Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Atria Residences Gading Serpong?
Atria Residences Gading Serpong is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Atria Residences Gading Serpong have?
Atria Residences Gading Serpong has 12 floors.
How many rooms are available at Atria Residences Gading Serpong?
Atria Residences Gading Serpong has 124 rooms in total.
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More Reviews from Other Guests in Atria Residences Gading Serpong
Overall Ratings & Reviews Atria Residences Gading Serpong
Traveloka (4,238)
Other sources (157)
8.7
Very Good
From 4,238 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.9
Service and Facilites
8.7
People often mention about Atria Residences Gading Serpong
All
Room Space (69)
Staff Friendliness (67)
Bedroom (64)
Bathroom (62)
Accessibility (56)
Hotel Area (54)
Surroundings (53)
Ambiance (52)
Distance to City Center (51)
Family Friendly (49)
Sort by
Most Recent
Format
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Traveler Reviews Atria Residences Gading Serpong
Number of reviews per page
20
40
Customer reviews
I***R
Business
9.1
/10
Reviewed 7 day(s) ago
The bed/mattress is a little uncomfortable (it sags/drops in the middle) the pillow is too high so it's uncomfortable to use on the head/neck, I use a sofa cushion to be able to sleep.
The room is spacious and clean, but it's not soundproof, someone opening the door can be heard very clearly.
See original
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr/Mrs I**R,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. I sincerely apologize for the disappointing experience you encountered during your stay.
Your feedback is extremely valuable, and I assure you that we take all guest concerns seriously and take immediate corrective actions.
Please accept our deepest apologies for any inconvenience this may have caused. We truly value your feedback and hope we can regain your trust in Atria Residences Gading Serpong during your future visits.
Yours sincerely,
General Manager
Y***a
10.0
/10
Reviewed 3 week(s) ago
The best...
No regrets coming here
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Ms. Y*a, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
See original
R***d
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and very helpful during the check-in process.
See original
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Mr. R*d, Thank you for choosing Atria Residence Guarding Cellphone and enjoying your valuable stay. We are pleased that you were satisfied with your stay. We are always committed to providing the highest quality service and the best care, and we are honored that your stay reflects this commitment. We sincerely hope to welcome you back to Atria Residence Guarding Cellphone soon and look forward to welcoming you warmly and creating many more unforgettable memories in the future. Thank you! General Manager
See original
D***y
Business
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are friendly, because we arrived from out of town, the receptionist was happy to help with the check-in process at 12.00, no need to wait until 14.00.
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Accommodation's Reply
23 Oct 2025
Dear Mr. D*W, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
See original
F***n
10.0
/10
Reviewed 6 week(s) ago
Good accommodation and location
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Mr/Mrs F***n,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
v***n
Business
8.5
/10
Reviewed 8 week(s) ago
Comfortable, delicious breakfast, and friendly service — a truly enjoyable stay!
See original
1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mrs. V*n, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
VR
V Roymond K.
8.4
/10
Reviewed 9 week(s) ago
Overall, it's good, but I'm a bit disturbed by the noise from the next room. And the TV often loses signal.
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Accommodation's Reply
08 Sep 2025
Dear Sir/Madam, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. We apologize for any shortcomings during your stay, and we will follow up on your feedback. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
K***a
Staycation
9.4
/10
Reviewed 10 week(s) ago
Great place and nice atmosphere
1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr/Mrs K***a,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
R***i
9.4
/10
Reviewed 10 week(s) ago
Nice hotel, easy access to everything. Friendly service. I recommend checking out on weekends with more people to avoid waiting.
See original
2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mrs. R*i, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We will forward your feedback to the relevant team for further action. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
R***n
8.5
/10
Reviewed 11 week(s) ago
Just ok for the location and environment
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Dear Mr/Mrs R***n,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
TT
Tanto T.
Business
10.0
/10
Reviewed 11 week(s) ago
Very comfortable, the staff are friendly and the facilities are complete, the food is delicious, the location is strategic, it is highly recommended to stay here, next time I will definitely stay here again
See original
2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Tanto T., Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
M***d
Staycation
10.0
/10
Reviewed 11 week(s) ago
Best hotel, friendly service, clean, delicious & varied food.
See original
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Accommodation's Reply
18 Aug 2025
Dear Mrs. M*d, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
T***a
Staycation
10.0
/10
Reviewed 13 week(s) ago
⭐️ Location close to SMS, walkable
⭐️ There's a swimming pool and mini gym
⭐️ There's a bathtub for this price, which is great, and there's a shower too
⭐️ The room is quite spacious, even with a sofa area for watching TV
⭐️ There's a refrigerator and hair dryer (you have to request it from the front desk)
⭐️ Breakfast has a wide variety, so you can mukbang early in the morning (although I usually can't eat much in the morning)
⭐️ There's free parking for those who drive too
⭐️ There's a Circle K (minimarket) nearby for snacks and drinks
⛔️ While I was using the hair dryer, the power in the room suddenly went out. I don't know why, and the service took a long time to fix it (even though I was in a hurry because I was leaving)
Read More
See original
2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Mrs. T*a, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
f***n
Transit
10.0
/10
Reviewed 14 week(s) ago
Meet expectations, clean room, and helpful assistance.
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Dear Mr/Mrs F***n,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
V***a
Leisure
10.0
/10
Reviewed 14 week(s) ago
Minus the TV in the room doesn't work
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Accommodation's Reply
29 Jul 2025
Dear V*a, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. We apologize for any shortcomings and will continue to improve. Thank you. Sincerely, General Manager
See original
RM
Rudolf M. P.
8.5
/10
Reviewed 15 week(s) ago
Comfortable, nice, happiness, and friendly.
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr Rudolf,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
w***y
Leisure
10.0
/10
Reviewed 17 week(s) ago
The hotel room is spacious, fragrant and clean. Close to SMS mall.
See original
3 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Вараke/Mrs. W*y, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
F***i
Staycation
10.0
/10
Reviewed 17 week(s) ago
You'll never regret staying here 😊
See original
2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Вараke/Mrs. F*i, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
F***y
Business
8.2
/10
Reviewed 18 week(s) ago
Bagus based on korean visitor which already stay in the atria residence only for one day
2 people find it helpful
Accommodation's Reply
29 Jun 2025
Dear Вараke/Mrs. F*y, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
A***r
Staycation
8.5
/10
Reviewed 19 week(s) ago
Strategic location, close to shopping centers, fast check in out process, delicious and varied breakfast.
See original
1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Вараke/Mrs. A*r, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
See original
Number of reviews per page
20
40
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Overall Ratings & Reviews Atria Residences Gading Serpong
Traveloka (4,238)
Other sources (157)
8.7
Very Good
From 4,238 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.9
Service and Facilites
8.7
People often mention about Atria Residences Gading Serpong
All
Room Space (69)
Staff Friendliness (67)
Bedroom (64)
Bathroom (62)
Accessibility (56)
Hotel Area (54)
Surroundings (53)
Ambiance (52)
Distance to City Center (51)
Family Friendly (49)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Atria Residences Gading Serpong
Number of reviews per page
20
40
Customer reviews
I***R
Business
9.1
/10
Reviewed 7 day(s) ago
The bed/mattress is a little uncomfortable (it sags/drops in the middle) the pillow is too high so it's uncomfortable to use on the head/neck, I use a sofa cushion to be able to sleep.
The room is spacious and clean, but it's not soundproof, someone opening the door can be heard very clearly.
See original
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr/Mrs I**R,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. I sincerely apologize for the disappointing experience you encountered during your stay.
Your feedback is extremely valuable, and I assure you that we take all guest concerns seriously and take immediate corrective actions.
Please accept our deepest apologies for any inconvenience this may have caused. We truly value your feedback and hope we can regain your trust in Atria Residences Gading Serpong during your future visits.
Yours sincerely,
General Manager
Y***a
10.0
/10
Reviewed 3 week(s) ago
The best...
No regrets coming here
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Ms. Y*a, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
See original
R***d
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and very helpful during the check-in process.
See original
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Mr. R*d, Thank you for choosing Atria Residence Guarding Cellphone and enjoying your valuable stay. We are pleased that you were satisfied with your stay. We are always committed to providing the highest quality service and the best care, and we are honored that your stay reflects this commitment. We sincerely hope to welcome you back to Atria Residence Guarding Cellphone soon and look forward to welcoming you warmly and creating many more unforgettable memories in the future. Thank you! General Manager
See original
D***y
Business
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are friendly, because we arrived from out of town, the receptionist was happy to help with the check-in process at 12.00, no need to wait until 14.00.
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear Mr. D*W, Thank you for choosing to stay at Atria Residences Gading Serpong and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing excellent service and attention to detail are our top priorities and we are very pleased that this was demonstrated during your stay. We look forward to welcoming you back to Atria Residences Gading Serpong soon so that we can provide you with the best possible service and create even more memorable moments. Best regards, General Manager
See original
F***n
10.0
/10
Reviewed 6 week(s) ago
Good accommodation and location
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Mr/Mrs F***n,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
v***n
Business
8.5
/10
Reviewed 8 week(s) ago
Comfortable, delicious breakfast, and friendly service — a truly enjoyable stay!
See original
1 people find it helpful
Accommodation's Reply
08 Sep 2025
Dear Mrs. V*n, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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VR
V Roymond K.
8.4
/10
Reviewed 9 week(s) ago
Overall, it's good, but I'm a bit disturbed by the noise from the next room. And the TV often loses signal.
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Accommodation's Reply
08 Sep 2025
Dear Sir/Madam, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. We apologize for any shortcomings during your stay, and we will follow up on your feedback. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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K***a
Staycation
9.4
/10
Reviewed 10 week(s) ago
Great place and nice atmosphere
1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr/Mrs K***a,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
R***i
9.4
/10
Reviewed 10 week(s) ago
Nice hotel, easy access to everything. Friendly service. I recommend checking out on weekends with more people to avoid waiting.
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2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mrs. R*i, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We will forward your feedback to the relevant team for further action. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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R***n
8.5
/10
Reviewed 11 week(s) ago
Just ok for the location and environment
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Accommodation's Reply
18 Aug 2025
Dear Mr/Mrs R***n,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
TT
Tanto T.
Business
10.0
/10
Reviewed 11 week(s) ago
Very comfortable, the staff are friendly and the facilities are complete, the food is delicious, the location is strategic, it is highly recommended to stay here, next time I will definitely stay here again
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2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Tanto T., Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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M***d
Staycation
10.0
/10
Reviewed 11 week(s) ago
Best hotel, friendly service, clean, delicious & varied food.
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Accommodation's Reply
18 Aug 2025
Dear Mrs. M*d, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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T***a
Staycation
10.0
/10
Reviewed 13 week(s) ago
⭐️ Location close to SMS, walkable
⭐️ There's a swimming pool and mini gym
⭐️ There's a bathtub for this price, which is great, and there's a shower too
⭐️ The room is quite spacious, even with a sofa area for watching TV
⭐️ There's a refrigerator and hair dryer (you have to request it from the front desk)
⭐️ Breakfast has a wide variety, so you can mukbang early in the morning (although I usually can't eat much in the morning)
⭐️ There's free parking for those who drive too
⭐️ There's a Circle K (minimarket) nearby for snacks and drinks
⛔️ While I was using the hair dryer, the power in the room suddenly went out. I don't know why, and the service took a long time to fix it (even though I was in a hurry because I was leaving)
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Mrs. T*a, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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f***n
Transit
10.0
/10
Reviewed 14 week(s) ago
Meet expectations, clean room, and helpful assistance.
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Accommodation's Reply
29 Jul 2025
Dear Mr/Mrs F***n,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
V***a
Leisure
10.0
/10
Reviewed 14 week(s) ago
Minus the TV in the room doesn't work
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Accommodation's Reply
29 Jul 2025
Dear V*a, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. We apologize for any shortcomings and will continue to improve. Thank you. Sincerely, General Manager
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RM
Rudolf M. P.
8.5
/10
Reviewed 15 week(s) ago
Comfortable, nice, happiness, and friendly.
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr Rudolf,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
w***y
Leisure
10.0
/10
Reviewed 17 week(s) ago
The hotel room is spacious, fragrant and clean. Close to SMS mall.
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3 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Вараke/Mrs. W*y, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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F***i
Staycation
10.0
/10
Reviewed 17 week(s) ago
You'll never regret staying here 😊
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Вараke/Mrs. F*i, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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F***y
Business
8.2
/10
Reviewed 18 week(s) ago
Bagus based on korean visitor which already stay in the atria residence only for one day
2 people find it helpful
Accommodation's Reply
29 Jun 2025
Dear Вараke/Mrs. F*y, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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A***r
Staycation
8.5
/10
Reviewed 19 week(s) ago
Strategic location, close to shopping centers, fast check in out process, delicious and varied breakfast.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Вараke/Mrs. A*r, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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