Balcony Hotel Sukabumi

Hotels
Preferred Partner
8.6
/10
Very Good
4,575 reviews

What Guests Say About Their Stay

Distance To City Center (51)
Room Space (49)
Staff Friendliness (48)
Bedroom (44)
Samuel
10.0
/ 10
Staff-nya ramah, proses check-in yang tidak ribet. Kamar yang sangat luas & bersih. Memiliki akses balkon yang luas sehingga bisa menikmati udara luar. Restoran-nya luas, bersih & nyaman. Pilihan menu-nya juga cukup banyak seperti main course, bubur, roti, salad, rebusan, dan lain-lain. Potongan buahnya juga besar. Lokasi sangat strategis. Harga kamar yang worth it.
S***a
9.1
/ 10
The hotel staff is friendly, very helpful during check in. Very satisfied with the staff service. Breakfast is quite complete and delicious. I have stayed here twice and it has always been enjoyable for me and my family.
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Edi B.
9.7
/ 10
The rooms are very comfortable, clean, view rooms directly facing the mountain. Friendly service, definitely come back again.
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Alfario B.
8.5
/ 10
Friendly waiters, clean, spacious rooms, nice atmosphere. Good overall.
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dadang m.
9.7
/ 10
A nice and clean hotel with a comfortable atmosphere suitable for a vacation with family. The check-on and check-out process is fast and the staff are friendly.
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In the Area
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Jalan Selabintana No. 35, Selabatu, Cikole, Sukabumi City Center, Sukabumi, Jawa Barat, Indonesia, 43114

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Balcony Hotel Sukabumi is a hotel in a good neighborhood, which is located at Sukabumi City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Balcony Hotel Sukabumi Address: Map & Location

Jalan Selabintana No. 35, Selabatu, Cikole, Sukabumi City Center, Sukabumi, Jawa Barat, Indonesia, 43114
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Lobby Balcony Hotel Sukabumi
Lobby 2 Balcony Hotel Sukabumi

Discover More About Balcony Hotel Sukabumi

Location


Balcony Hotel Sukabumi is a hotel in a good neighborhood, which is located at Sukabumi City Center.

About Balcony Hotel Sukabumi

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Balcony Hotel Sukabumi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Balcony Hotel Sukabumi is a hotel with great comfort and excellent service according to most hotel's guests.

Balcony Hotel Sukabumi is a wise choice for travelers visiting Sukabumi City Center.

All facilities in Balcony Hotel Sukabumi

Bar, Cafe and Lounge Balcony Hotel Sukabumi
Bar, Cafe and Lounge
Functional Hall Balcony Hotel Sukabumi
Functional Hall
Lobby Balcony Hotel Sukabumi
Lobby
CleanAccommodation Balcony Hotel Sukabumi
CleanAccommodation
Exterior Balcony Hotel Sukabumi
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Early bird breakfast
  • No alcohol
  • Snack bar

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Terrace

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Transportation

  • Car rental
  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • Grocery
  • Laundry
  • Shops

Things to Do

  • Children play area
  • Garden

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Game room

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Balcony Hotel Sukabumi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Refrigerator in Family Room closed temporarily from 14-2-2023 to 31-3-2023.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. br /Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. br / Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.br /
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Balcony Hotel Sukabumi
36
Number of floors in Balcony Hotel Sukabumi
3
Another facilities in Balcony Hotel Sukabumi
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Balcony Hotel Sukabumi

What are available facilities at Balcony Hotel Sukabumi?
There are top facilites at Balcony Hotel Sukabumi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Balcony Hotel Sukabumi?
Check-in time at Balcony Hotel Sukabumi is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Balcony Hotel Sukabumi provide breakfast?
Yes, Balcony Hotel Sukabumi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Balcony Hotel Sukabumi?
Balcony Hotel Sukabumi is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Balcony Hotel Sukabumi have?
Balcony Hotel Sukabumi has 3 floors.
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More Reviews from Other Guests in Balcony Hotel Sukabumi

8.6
Very Good
From 4,575 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about Balcony Hotel Sukabumi
All
침실 (45)
객실 공간 (40)
직원 친절도 (39)
도심까지의 거리 (37)
분위기 (37)
욕실 (34)
호텔 지역 (34)
맛 (30)
주변 환경 (29)
접근성 (29)
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Traveler Reviews Balcony Hotel Sukabumi

Number of reviews per page
20
40
Customer reviews
I***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very comfortable, strategic location, spacious room, there is a balcony.
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M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place and service are quite nice and good, the parking area is also safe.
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, the security was very helpful, the rooms were very comfortable, and the hotel's surroundings were also great.
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Jims H. F. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean and comfortable rooms, delicious breakfast for the price
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
the place is comfortable,,,just the towels seem to be too old,,need to be updated
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was comfortable and clean, with a bathroom complete with a hairdryer and a kettle. Arriving late at night, check-in was easy, and parking was also easy.
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Gayatri A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel's central location makes it easy to reach several favorite restaurants. The staff is friendly and helpful when needed. The bedrooms are clean, as are the bathrooms. Unfortunately, there's no swimming pool, and parking is limited, so we had to cross the street to find a secure parking spot.
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S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Be strong.
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samsul m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The hotel staff is friendly, the location is very strategic, and it's very comfortable.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mr. Samsul M, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay at our hotel and look forward to welcoming you back on your next visit. Best regards, Management.
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Lambok
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Went to Sukabumi again and stayed at Balcony again because the hotel was clean and comfortable.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. Lambok, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay at our hotel and look forward to welcoming you back on your next visit. Best regards, Management.
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L***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Affordable prices and clean, tidy and comfortable rooms.
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Accommodation's Reply
29 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback. We are pleased to know that you had a pleasant and satisfying stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management.
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Septi I.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
All the food was delicious, there was meatball aci, but the meatball aci was hard. The room was clean, just a suggestion, the towels were no longer fit for use, dirty, stained. The female receptionist was grumpy and didn't smile. But the security guards were very friendly and polite.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mrs. Septi I, Thank you for taking the time to share your feedback. We are pleased to know that we were able to provide you with a satisfying and positive experience during your stay at our hotel. We apologize for any shortcomings in our service and will evaluate them to improve further. We look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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S***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The hotel is small, but decent. The room is standard. The staff is friendly. Quickly asked to change rooms because the AC was not cold, found some yellow spots on the pillowcase and blanket and the view from the balcony was not pleasant (a fish pond with green water), immediately looked for another room. Thank God the view was a bit better. The breakfast was quite good, although the variety was not too much, but okay. The most important thing that needs to be improved is the cleanliness of the room, yesterday I found yellow spots on the blanket and sarban, some of the cups and plates were dirty, the electric kettle was crusty, the towels needed to be replaced immediately because they were very dull. And this is the first time I've stayed in a hotel, there are lots of ants on the food, there are also lots of ants in the sink, oh yeah, one more thing, the clothes hangers are high, I don't know if I'm short, overall it's okay ⭐⭐⭐ out of 5 stars, if I go to Sukabumi, I can staycation there again
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Accommodation's Reply
29 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback. We are pleased to know that we were able to provide you with a satisfactory and pleasant experience during your stay at our hotel. We apologize for any shortcomings in our service and will evaluate them to improve further. We look forward to welcoming you back on your next visit to our hotel. Warm regards. Management
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Daisem D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Friendly staff, any problems are handled quickly
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. Daisem D, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay at our hotel and that you had a pleasant experience. We look forward to welcoming you back on your next visit. Warm regards. Management
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M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Friendly service by the staff. Strategic location at the foot of the mountain. The room is clean, spacious. Overall, it is comfortable to spend the night here because the air is very cold.
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and good experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Friendly staff, spacious parking lot. Comfortable and quiet rooms. Cool air. Close to Sebinta. There are many delicious places to eat outside too.
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Accommodation's Reply
06 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and good experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Nice hotel, nice view
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Accommodation's Reply
06 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and pleasant experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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yoni s.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 19 week(s) ago
Privacy is not secure/not protected.
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Accommodation's Reply
23 Jun 2025
Good afternoon, we apologize for the inconvenience during your stay at the Balcony Hotel Sukabumi, and this will be a source of goodness for our management.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
For comfort, it is quite good, friendly, the food is delicious, access to the city is close, the room is clean, spacious, only the TV channels are still local broadcasts, the same goes for the hot water in the bathroom, plus the cleanliness of the sink is lacking because there is still hair from who knows whose it is, the sink is clogged.
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a good experience during your stay at our hotel, we would also like to apologize for our facilities and services that did not meet your expectations, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
I happened to get an economical price from this app, but the room is super nice and spacious, the bathroom is also clean and spacious. As the name Balcony suggests, each room has a balcony so you can see the view while having coffee on the balcony. Recommended.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and good experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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Number of reviews per page
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Exterior 4 Balcony Hotel Sukabumi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 4,575 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.7

Service and Facilites

8.6

People often mention about Balcony Hotel Sukabumi
All
침실 (45)
객실 공간 (40)
직원 친절도 (39)
도심까지의 거리 (37)
분위기 (37)
욕실 (34)
호텔 지역 (34)
맛 (30)
주변 환경 (29)
접근성 (29)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Balcony Hotel Sukabumi

Number of reviews per page
20
40
Customer reviews
I***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very comfortable, strategic location, spacious room, there is a balcony.
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M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place and service are quite nice and good, the parking area is also safe.
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly, the security was very helpful, the rooms were very comfortable, and the hotel's surroundings were also great.
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Jims H. F. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean and comfortable rooms, delicious breakfast for the price
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
the place is comfortable,,,just the towels seem to be too old,,need to be updated
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room was comfortable and clean, with a bathroom complete with a hairdryer and a kettle. Arriving late at night, check-in was easy, and parking was also easy.
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Gayatri A.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel's central location makes it easy to reach several favorite restaurants. The staff is friendly and helpful when needed. The bedrooms are clean, as are the bathrooms. Unfortunately, there's no swimming pool, and parking is limited, so we had to cross the street to find a secure parking spot.
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S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Be strong.
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samsul m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The hotel staff is friendly, the location is very strategic, and it's very comfortable.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mr. Samsul M, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay at our hotel and look forward to welcoming you back on your next visit. Best regards, Management.
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Lambok
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Went to Sukabumi again and stayed at Balcony again because the hotel was clean and comfortable.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. Lambok, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay at our hotel and look forward to welcoming you back on your next visit. Best regards, Management.
Translated by Google Icon
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L***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Affordable prices and clean, tidy and comfortable rooms.
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Accommodation's Reply
29 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback. We are pleased to know that you had a pleasant and satisfying stay with us. We look forward to welcoming you back on your next visit. Warm regards, Management.
Translated by Google Icon
See original
Septi I.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
All the food was delicious, there was meatball aci, but the meatball aci was hard. The room was clean, just a suggestion, the towels were no longer fit for use, dirty, stained. The female receptionist was grumpy and didn't smile. But the security guards were very friendly and polite.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mrs. Septi I, Thank you for taking the time to share your feedback. We are pleased to know that we were able to provide you with a satisfying and positive experience during your stay at our hotel. We apologize for any shortcomings in our service and will evaluate them to improve further. We look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
Translated by Google Icon
See original
S***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The hotel is small, but decent. The room is standard. The staff is friendly. Quickly asked to change rooms because the AC was not cold, found some yellow spots on the pillowcase and blanket and the view from the balcony was not pleasant (a fish pond with green water), immediately looked for another room. Thank God the view was a bit better. The breakfast was quite good, although the variety was not too much, but okay. The most important thing that needs to be improved is the cleanliness of the room, yesterday I found yellow spots on the blanket and sarban, some of the cups and plates were dirty, the electric kettle was crusty, the towels needed to be replaced immediately because they were very dull. And this is the first time I've stayed in a hotel, there are lots of ants on the food, there are also lots of ants in the sink, oh yeah, one more thing, the clothes hangers are high, I don't know if I'm short, overall it's okay ⭐⭐⭐ out of 5 stars, if I go to Sukabumi, I can staycation there again
Read More
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Find this review helpful?
Accommodation's Reply
29 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback. We are pleased to know that we were able to provide you with a satisfactory and pleasant experience during your stay at our hotel. We apologize for any shortcomings in our service and will evaluate them to improve further. We look forward to welcoming you back on your next visit to our hotel. Warm regards. Management
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Daisem D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Friendly staff, any problems are handled quickly
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. Daisem D, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay at our hotel and that you had a pleasant experience. We look forward to welcoming you back on your next visit. Warm regards. Management
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M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Friendly service by the staff. Strategic location at the foot of the mountain. The room is clean, spacious. Overall, it is comfortable to spend the night here because the air is very cold.
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and good experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Friendly staff, spacious parking lot. Comfortable and quiet rooms. Cool air. Close to Sebinta. There are many delicious places to eat outside too.
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Accommodation's Reply
06 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and good experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Nice hotel, nice view
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Accommodation's Reply
06 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and pleasant experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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yoni s.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 19 week(s) ago
Privacy is not secure/not protected.
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Accommodation's Reply
23 Jun 2025
Good afternoon, we apologize for the inconvenience during your stay at the Balcony Hotel Sukabumi, and this will be a source of goodness for our management.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
For comfort, it is quite good, friendly, the food is delicious, access to the city is close, the room is clean, spacious, only the TV channels are still local broadcasts, the same goes for the hot water in the bathroom, plus the cleanliness of the sink is lacking because there is still hair from who knows whose it is, the sink is clogged.
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Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a good experience during your stay at our hotel, we would also like to apologize for our facilities and services that did not meet your expectations, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
I happened to get an economical price from this app, but the room is super nice and spacious, the bathroom is also clean and spacious. As the name Balcony suggests, each room has a balcony so you can see the view while having coffee on the balcony. Recommended.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback, we are glad to know that we were able to provide you with a satisfying and good experience during your stay at our hotel, we look forward to welcoming you back on your next visit to our hotel. Warm regards. Management.
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