Bumi Surabaya City Resort

Hotels
8.9
/10
Very Good
8,578 reviews

What Guests Say About Their Stay

Room Space (362)
Distance To City Center (361)
Staff Friendliness (361)
Bedroom (330)
Marina b. N.
9.4
/ 10
Although we arrived quite early at 1 PM and I expected to wait, the staff actually let me check in at that time without me even asking! That was really great! And the hotel is so beautiful. I tried the massage and it was good! The breakfast buffet was also amazing with a variety of food. Would love to stay here again when I visit Surabaya next time!
v***a
8.5
/ 10
Very comfortable. Spacious room, good breakfast, good and educated employees, lovely lounge, we always stay here for staycation with family.
K***N
10.0
/ 10
I had a very pleasant stay at Bumi Surabaya City Resort. Location: Perfectly located in the city center with easy access to everything. The surroundings are green and peaceful, which makes it feel like a relaxing escape even though it’s right in the middle of the city. Service & Facilities: The staff were very friendly and helpful throughout my stay. The check-in/check-out process was smooth, and the hotel offers plenty of family-friendly and activity options. Wi-Fi connection was stable as well. Room Comfort: The room was spacious and had a nice ambiance, making it very comfortable to rest. Cleanliness: Everything was well-maintained—the bedroom, bathroom, and overall hotel area were spotless. Overall, it was a good experience and I’d definitely recommend this hotel for both leisure and business stays in Surabaya.
Erika P.
10.0
/ 10
The staff was very friendly and accommodating. Mr. Nyoman was nice and very welcoming when I arrived at the hotel and seemed lost because it is the first time I stayed there. The hotel ambience was good. The room was spacious, having a bath tub is a plus for me. The hotel location is strategic, near TP. Will be staying here again next time I visit Surabaya.
Verified Traveler
10.0
/ 10
A nice hotel with excellent facilities and service. The cleanliness, friendliness of the staff, and its central location are positive points.
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In the Area
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Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Bumi Surabaya City Resort is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Bumi Surabaya City Resort Address: Map & Location

Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby Bumi Surabaya City Resort
Lobby 2 Bumi Surabaya City Resort

Discover More About Bumi Surabaya City Resort

Location


Bumi Surabaya City Resort is located in area / city Genteng.

About Bumi Surabaya City Resort

From business event to corporate gathering, Bumi Surabaya City Resort provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bumi Surabaya City Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bumi Surabaya City Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Bumi Surabaya City Resort.

All facilities in Bumi Surabaya City Resort

Bar, Cafe and Lounge Bumi Surabaya City Resort
Bar, Cafe and Lounge
Swimming Pool Bumi Surabaya City Resort
Swimming Pool
Fitness Center Bumi Surabaya City Resort
Fitness Center
Functional Hall Bumi Surabaya City Resort
Functional Hall
Common Space Bumi Surabaya City Resort
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Garden
  • Hot tub
  • Outdoor pool

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Car rental
  • Valet parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Bumi Surabaya City Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Bumi Surabaya City Resort
242
Number of floors in Bumi Surabaya City Resort
26
Another facilities in Bumi Surabaya City Resort
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Bumi Surabaya City Resort

What are available facilities at Bumi Surabaya City Resort?
There are top facilites at Bumi Surabaya City Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Bumi Surabaya City Resort?
Check-in time at Bumi Surabaya City Resort is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Bumi Surabaya City Resort?
Bumi Surabaya City Resort is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Bumi Surabaya City Resort have?
Bumi Surabaya City Resort has 26 floors.
How many rooms are available at Bumi Surabaya City Resort?
Bumi Surabaya City Resort has 242 rooms in total.
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More Reviews from Other Guests in Bumi Surabaya City Resort

Overall Ratings & Reviews Bumi Surabaya City Resort

Traveloka (8,408)
Other sources (170)
8.9
Very Good
From 8,408 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Bumi Surabaya City Resort
All
Room Space (288)
Staff Friendliness (284)
Distance to City Center (279)
Bedroom (259)
Variety (253)
Taste (247)
Hotel Area (237)
Bathroom (230)
Family Friendly (229)
Ambiance (225)
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Most Recent
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Traveler Reviews Bumi Surabaya City Resort

Number of reviews per page
20
40
Customer reviews
Profile Picture
Khasan B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It’s very nice hotel to stay. Classic and cultural atmosphere. This is the second time I stay here for biztrip purpose in Surabaya area. Surely I will be back to stay here again soonest later once I have a chance. Budget friendly hotel with outstanding services.
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Dony F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 day(s) ago
I don't think the minimum cash deposit of 500,000 Rupiah is necessary, as the room doesn't have a minibar. Besides, what else would you want to buy there? Unless the minibar has a variety of drinks and food.
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Fanny M. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I was delighted with my stay at this hotel. Everything was excellent, though I feel some staffs could be a bit warmer and more welcoming.
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Dwi N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is good and you won't get bored of going back to Hotel Bumi.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff are very friendly, the hotel atmosphere is very comfortable and quiet.
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2 people find it helpful
Akh S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
An impressive nature-themed hotel with a delicious breakfast. Will come back here again.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere is very comfortable and cool
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
always had enjoyable experience at Hotel Bumi. the room was spacious, has top notch cleanliness although it was little old. old but gold seems suitable for this accommodation.
1 people find it helpful
I***N
icon-origin-TRAVELOKA
7.3
/10
Reviewed 2 week(s) ago
My least pleasant experience staying at a 5-star hotel compared to nearby hotels. The welcoming staff was very friendly, but upon entering the lobby, check-in wasn't so welcoming. Breakfast was also full, so we had to wander around looking for a table, with no staff or duty manager to help. Since we had a toddler with us, we struggled because there was no baby chair, and dirty dishes weren't promptly picked up. Credit goes to the cleanliness of the room and the hotel facilities, which were okay.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I hope the room can be brighter, because with the curtains closed, the room is dark. Especially at night, it still feels too dark with the lights on, and the bathroom is even brighter (going from a dimly lit room to a brightly lit bathroom is uncomfortable). It would be nice if the room were brighter.
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1 people find it helpful
Rasyantha
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I'd definitely stay here again. Spacious rooms, strategic location, great facilities, and beautiful surroundings.
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2 people find it helpful
Profile Picture
Sam A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's comfortable and quiet to stay here, in short
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1 people find it helpful
T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
the one is bad only the wifi and the tv is kinda old, prefer smart tv too spend time in the room, and also can play music from youtube or spotify with smart tv
1 people find it helpful
sabrina i. p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall was good.. Very recommended
Find this review helpful?
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
This hotel cost too much, not the hotel room but the restaurant, aqua and others things
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Been here several times, the room is definitely spacious, roomy, and comfortable.
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R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. The beautiful garden near the dining area makes dining comfortable for guests.
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2 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
This is the first time I've ever had a bed that's wobbly in the middle and has wobbly legs.
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
However, during CI, deposits must be made in cash. At that time, I didn't have cash with me and couldn't use debit cards. This needs to be made easier.
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1 people find it helpful
Jo Meiliyana
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good location and huge room, excellent breakfast provided, so delicious.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Bumi Surabaya City Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Bumi Surabaya City Resort

Traveloka (8,408)
Other sources (170)
8.9
Very Good
From 8,408 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Bumi Surabaya City Resort
All
Room Space (288)
Staff Friendliness (284)
Distance to City Center (279)
Bedroom (259)
Variety (253)
Taste (247)
Hotel Area (237)
Bathroom (230)
Family Friendly (229)
Ambiance (225)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Bumi Surabaya City Resort

Number of reviews per page
20
40
Customer reviews
Profile Picture
Khasan B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
It’s very nice hotel to stay. Classic and cultural atmosphere. This is the second time I stay here for biztrip purpose in Surabaya area. Surely I will be back to stay here again soonest later once I have a chance. Budget friendly hotel with outstanding services.
Find this review helpful?
Profile Picture
Dony F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 day(s) ago
I don't think the minimum cash deposit of 500,000 Rupiah is necessary, as the room doesn't have a minibar. Besides, what else would you want to buy there? Unless the minibar has a variety of drinks and food.
Translated by Google Icon
See original
Find this review helpful?
Fanny M. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I was delighted with my stay at this hotel. Everything was excellent, though I feel some staffs could be a bit warmer and more welcoming.
Find this review helpful?
Dwi N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is good and you won't get bored of going back to Hotel Bumi.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff are very friendly, the hotel atmosphere is very comfortable and quiet.
Translated by Google Icon
See original
2 people find it helpful
Akh S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
An impressive nature-themed hotel with a delicious breakfast. Will come back here again.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The atmosphere is very comfortable and cool
Translated by Google Icon
See original
Find this review helpful?
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
always had enjoyable experience at Hotel Bumi. the room was spacious, has top notch cleanliness although it was little old. old but gold seems suitable for this accommodation.
1 people find it helpful
I***N
icon-origin-TRAVELOKA
7.3
/10
Reviewed 2 week(s) ago
My least pleasant experience staying at a 5-star hotel compared to nearby hotels. The welcoming staff was very friendly, but upon entering the lobby, check-in wasn't so welcoming. Breakfast was also full, so we had to wander around looking for a table, with no staff or duty manager to help. Since we had a toddler with us, we struggled because there was no baby chair, and dirty dishes weren't promptly picked up. Credit goes to the cleanliness of the room and the hotel facilities, which were okay.
Read More
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I hope the room can be brighter, because with the curtains closed, the room is dark. Especially at night, it still feels too dark with the lights on, and the bathroom is even brighter (going from a dimly lit room to a brightly lit bathroom is uncomfortable). It would be nice if the room were brighter.
Translated by Google Icon
See original
1 people find it helpful
Rasyantha
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
I'd definitely stay here again. Spacious rooms, strategic location, great facilities, and beautiful surroundings.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Sam A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's comfortable and quiet to stay here, in short
Translated by Google Icon
See original
1 people find it helpful
T***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
the one is bad only the wifi and the tv is kinda old, prefer smart tv too spend time in the room, and also can play music from youtube or spotify with smart tv
1 people find it helpful
sabrina i. p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall was good.. Very recommended
Find this review helpful?
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
This hotel cost too much, not the hotel room but the restaurant, aqua and others things
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Been here several times, the room is definitely spacious, roomy, and comfortable.
Translated by Google Icon
See original
Find this review helpful?
R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is friendly. The beautiful garden near the dining area makes dining comfortable for guests.
Translated by Google Icon
See original
2 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
This is the first time I've ever had a bed that's wobbly in the middle and has wobbly legs.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
However, during CI, deposits must be made in cash. At that time, I didn't have cash with me and couldn't use debit cards. This needs to be made easier.
Translated by Google Icon
See original
1 people find it helpful
Jo Meiliyana
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good location and huge room, excellent breakfast provided, so delicious.
Find this review helpful?
Number of reviews per page
20
40