Does De Whitte Hotel (Citismart Hotel) provide parking?

Yes, De Whitte Hotel (Citismart Hotel) provides parking. Please confirm details directly with the hotel.

Does De Whitte Hotel (Citismart Hotel) provide airport transfer?

Yes, De Whitte Hotel (Citismart Hotel) provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about De Whitte Hotel (Citismart Hotel)?

De Whitte Hotel (Citismart Hotel) is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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De Whitte Hotel (Citismart Hotel)

Name: De Whitte Hotel (Citismart Hotel)
Address: Jalan Soekarno Hatta No.1, Pekanbaru, Tampan, Pekanbaru, Riau, Indonesia, 28286, Jalan Soekarno Hatta No.1, Pekanbaru, Riau, 28286, Indonesia
Rating: 8

Hotels

Preferred Partner

8.0

/10

Very Good

1,474 reviews

What Guests Say About Their Stay

Distance To City Center (46)

Surroundings (33)

Staff Friendliness (33)

Accessibility (30)

Verified Traveler

10.0

/ 10

A very comfortable stay at a very affordable price. Adjacent to the two largest malls in Pekanbaru with plenty of choices of foods and entertainment. Really enjoyed my stay.

satria mahaputra f

8.5

/ 10

Nyaman, bersih, rapi, mantap pokoknya

Defi S.

9.4

/ 10

The hotel staff is friendly, the deposit is very affordable, the room is clean, the AC is cold👍🏽, the bathroom is clean, there is free breakfast on the 2nd floor, it tastes good👍🏽 It's easy to find food because next door there is Ampera Wahyu restaurant, it tastes really good, if you want to go to Living World Mall, you can just walk there.

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Dadan S.

9.1

/ 10

Near the mall ska so easy for shopping and entertainment

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FAKHAMAH G.

8.5

/ 10

Strategic location and easy to reach.

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In the Area

See Map

Jalan Soekarno Hatta No.1, Pekanbaru, Tampan, Pekanbaru, Riau, Indonesia, 28286

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

De Whitte Hotel (Citismart Hotel) is a hotel in a good neighborhood, which is located at Tampan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in De Whitte Hotel (Citismart Hotel)

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De Whitte Hotel (Citismart Hotel) Address: Map & Location

Jalan Soekarno Hatta No.1, Pekanbaru, Tampan, Pekanbaru, Riau, Indonesia, 28286

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Discover More About De Whitte Hotel (Citismart Hotel)

Location

De Whitte Hotel (Citismart Hotel) is a hotel in a good neighborhood, which is located at Tampan.

About De Whitte Hotel (Citismart Hotel)

For you, travelers who wish to travel comfortably on a budget, De Whitte Hotel (Citismart Hotel) is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, De Whitte Hotel (Citismart Hotel) provides complete services and facilities that you and your colleagues need.

De Whitte Hotel (Citismart Hotel) is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

De Whitte Hotel (Citismart Hotel) is a wise choice for travelers visiting Tampan.

All facilities in De Whitte Hotel (Citismart Hotel)

Lobby

Exterior

Bedroom

Public Facilities

Parking
Coffee shop
Elevator
Room service
WiFi in public area

Hotel Services

24-hour Receptionist
Laundry service

Transportation

Airport transfer

Connectivity

LAN Internet

General

Smoking area

Business Facilities

Meeting facilities

Accommodation Policy & General Information in De Whitte Hotel (Citismart Hotel)

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

We require medical certificate for foreign guest that stated free of covid-19.

Additional Policy

We require medical certificate for foreign guest that stated free of covid-19.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at De Whitte Hotel (Citismart Hotel)	41
Number of floors in De Whitte Hotel (Citismart Hotel)	4
Another facilities in De Whitte Hotel (Citismart Hotel)	Coffee shop, Room service, WiFi in public area, 24-hour Receptionist, Laundry service

Frequently asked question in De Whitte Hotel (Citismart Hotel)

What are available facilities at De Whitte Hotel (Citismart Hotel)?

There are top facilites at De Whitte Hotel (Citismart Hotel) such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at De Whitte Hotel (Citismart Hotel)?

Check-in time at De Whitte Hotel (Citismart Hotel) is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of De Whitte Hotel (Citismart Hotel)?

De Whitte Hotel (Citismart Hotel) is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does De Whitte Hotel (Citismart Hotel) have?

De Whitte Hotel (Citismart Hotel) has 4 floors.

How many rooms are available at De Whitte Hotel (Citismart Hotel)?

De Whitte Hotel (Citismart Hotel) has 41 rooms in total.

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More Reviews from Other Guests in De Whitte Hotel (Citismart Hotel)

Overall Ratings & Reviews De Whitte Hotel (Citismart Hotel)

Traveloka (1,474)

8.0

Very Good

From 1,474 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.5

Service and Facilites

8.0

People often mention about De Whitte Hotel (Citismart Hotel)

All

Distance to City Center (28)

Staff Friendliness (22)

Accessibility (20)

Bedroom (20)

Ambiance (19)

Surroundings (18)

Taste (16)

Family Friendly (15)

Hotel Area (15)

Room Space (14)

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Traveler Reviews De Whitte Hotel (Citismart Hotel)

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Customer reviews

n***a

Staycation

10.0

/10

Reviewed 2 day(s) ago

It's really nice to stay here, especially since access to everywhere is easy and it's next to a mall.

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M***i

7.3

/10

Reviewed 3 day(s) ago

It smelled strongly of cigarettes. When De Whitte was still staying there, it was still safe.

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E***i

6.3

/10

Reviewed 1 week(s) ago

This is my first time staying here. I didn't receive a room with a window. When I entered the room, I was greeted by a dirty floor. When I got to the lobby, the employees were all noisy. It's just nice that it's close to the mall.

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P***i

9.1

/10

Reviewed 2 week(s) ago

The staff is friendly and nice, and the hotel is clean.

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Edward P.

9.1

/10

Reviewed 3 week(s) ago

The staff are friendly and willing to help hotel guests.

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Edward P.

8.8

/10

Reviewed 3 week(s) ago

The location is very strategic, you can walk to the mall.

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M***d

8.6

/10

Reviewed 4 week(s) ago

There is no tissue provided in the room and the toilet drain is clogged, there is no bowl, but because it is right next to the mall, it is worth it, according to the price too.

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1 people find it helpful

D***i

Business

8.4

/10

Reviewed 4 week(s) ago

according to the price, I suggest adding air freshener because the room smells a bit 🙏

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Verified Traveler

9.4

/10

Reviewed 5 week(s) ago

The location is quite good, as the hotel is adjacent to LW Mall and directly opposite SKA Mall. The breakfast menu is quite good for the price of around 200 rupiah. However, the cleanliness of the rooms could be improved.

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m***a

10.0

/10

Reviewed 5 week(s) ago

The hotel's location is very strategic. If we come to PKU again, we will definitely stay here again. Thank you to the hotel staff who are always ready to assist us with any requests.

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1 people find it helpful

Roy F. G. S.

Transit

8.8

/10

Reviewed 5 week(s) ago

Overall, the service and amenities are good, and I'm satisfied. The AC is cool, the shower pressure is good, and the hot water is great! One thing that needs improvement is the location of the TV sensor, which is located behind the TV, so you have to stand up to change channels, which is uncomfortable.

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Verified Traveler

Business

8.8

/10

Reviewed 6 week(s) ago

the location is the only reason i stay here several times.

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S***h

6.7

/10

Reviewed 8 week(s) ago

The staff are nice and friendly, but the rooms are for smokers and there are a lot of people smoking there (in the hallway and elevator), so it's not child-friendly.

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2 people find it helpful

J***a

Business

10.0

/10

Reviewed 8 week(s) ago

location near mall and easy to find restaurants

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Rio D.

Staycation

10.0

/10

Reviewed 8 week(s) ago

Very strategic location next to the busiest mall in Pekanbaru

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Verified Traveler

Leisure

10.0

/10

Reviewed 9 week(s) ago

A very comfortable stay at a very affordable price. Adjacent to the two largest malls in Pekanbaru with plenty of choices of foods and entertainment. Really enjoyed my stay.

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M***y

Business

9.6

/10

Reviewed 10 week(s) ago

The staff is friendly, helpful with check-in, and always responds quickly. Good job.

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M***d

Staycation

10.0

/10

Reviewed 11 week(s) ago

I stayed here for 3 days, it was very comfortable and the price was cheap, and I even got breakfast. I will definitely stay here again later.

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1 people find it helpful

B***s

Transit

8.6

/10

Reviewed 13 week(s) ago

The hotel's location is strategic, right next to Living World Mall and across from SKA Mall. The rooms are a bit small but adequate for a good night's sleep. There was one issue: the TV remote didn't work. Breakfast was limited, with only fried noodles/kwetiau (rice noodles), fried rice, white bread, and sliced fruit. Parking is also quite limited.

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1 people find it helpful

Evi F.

Business

9.1

/10

Reviewed 13 week(s) ago

The hotel staff is very friendly and patient.. Especially when I ask the slightest question, they serve me well.. I hope it always stays like that and doesn't change..

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Bedroom 4 De Whitte Hotel (Citismart Hotel)

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.