How many rooms are available at FOX Hotel Pekanbaru?

FOX Hotel Pekanbaru has 225 rooms in total.

Does FOX Hotel Pekanbaru provide parking?

Yes, FOX Hotel Pekanbaru provides parking. Please confirm details directly with the hotel.

Does FOX Hotel Pekanbaru have a swimming pool?

Yes, a swimming pool is available at FOX Hotel Pekanbaru.

Does FOX Hotel Pekanbaru provide airport transfer?

Yes, FOX Hotel Pekanbaru provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about FOX Hotel Pekanbaru?

FOX Hotel Pekanbaru is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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FOX Hotel Pekanbaru

Name: FOX Hotel Pekanbaru
Address: Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154, Jalan Riau No. 147, Riau, 28154, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.5

/10

Very Good

4,878 reviews

What Guests Say About Their Stay

Bedroom (135)

Room Space (133)

Staff Friendliness (131)

Ambiance (125)

T***a

10.0

/ 10

Fox Hotel Pekanbaru offers clean, comfortable rooms in a great location above Ciputra Seraya Mall. The staff is friendly, breakfast is enjoyable, and facilities like the rooftop pool and gym are a plus. Perfect for both business and leisure stays.

Harris F. N.

10.0

/ 10

I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!

Ade L.

10.0

/ 10

Kamarnya bersih, rapi, dan wangi. Air hangat lancar, untuk air minum bisa refill. Kolam renang juga mantap, resepsionis ramah.

susanti

9.7

/ 10

nice and clean hotel. reception helpful hotel is clean and comfortable

Surya M. W.

9.7

/ 10

This hotel is the best hotel we have ever stayed in, clean and spacious rooms, good food, friendly and fast service, our holiday was very memorable at this hotel.

In the Area

See Map

Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

FOX Hotel Pekanbaru is located in area / city Senapelan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in FOX Hotel Pekanbaru

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around FOX Hotel Pekanbaru

Jalan Riau No. 147, Senapelan, Pekanbaru, Riau, Indonesia, 28154

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Discover More About FOX Hotel Pekanbaru

Location

FOX Hotel Pekanbaru is located in area / city Senapelan.

About FOX Hotel Pekanbaru

FOX Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, FOX Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from FOX Hotel Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

FOX Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at FOX Hotel Pekanbaru.

All facilities in FOX Hotel Pekanbaru

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Things to Do

Barbecue
Fitness center
Massage
Outdoor pool
Spa

General

AC
Banquet
Swimming pool
Smoking area

Transportation

Airport transfer
Secure parking
Valet parking

Food and Drinks

Restaurant with AC
Breakfast
Poolside bar

Business Facilities

Conference room
Meeting facilities
Projector

Nearby Facilities

Gift shop
Shops
Supermarket

Sports and Recreations

Fitness center

Kids and Pets

Babysitting

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in FOX Hotel Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Airport transfer is available for IDR 150,000/person.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at FOX Hotel Pekanbaru	225
Number of floors in FOX Hotel Pekanbaru	14
Another facilities in FOX Hotel Pekanbaru	Bellhop, Concierge, Express check-in, Express check-out, Front desk

Frequently asked question in FOX Hotel Pekanbaru

What are available facilities at FOX Hotel Pekanbaru?

There are top facilites at FOX Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at FOX Hotel Pekanbaru?

The standard check-in time at FOX Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

Does FOX Hotel Pekanbaru provide breakfast?

Yes, FOX Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of FOX Hotel Pekanbaru?

FOX Hotel Pekanbaru is a 4.0-star hotel.

How many floors does FOX Hotel Pekanbaru have?

FOX Hotel Pekanbaru has 14 floors.

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More Reviews from Other Guests in FOX Hotel Pekanbaru

Overall Ratings & Reviews FOX Hotel Pekanbaru

Traveloka (4,870)

Other sources (8)

8.6

Very Good

From 4,870 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about FOX Hotel Pekanbaru

All

Staff Friendliness (75)

Room Space (74)

Bedroom (73)

Ambiance (62)

Distance to City Center (59)

Bathroom (58)

Hotel Area (55)

Surroundings (53)

Accessibility (48)

Check-in/out Time (48)

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Traveler Reviews FOX Hotel Pekanbaru

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Customer reviews

Verified Traveler

Business

7.9

/10

Reviewed 1 week(s) ago

At 2 pm the room was not made up, then when I entered, there were lots of black ants in the room.

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V***y

Business

5.0

/10

Reviewed 1 week(s) ago

I'll DEFINITELY regret staying here. I've complained, but the same thing still happens. 1. None of the staff are friendly or greet you except for the security guard. 2. The hotel room is nice and clean, but it's uncomfortable because you paid a high price for it, but no one greets or smiles at this hotel except for the security guard. 3. BASIC HOTEL service standards, such as greetings, smiles, and friendliness, are met except for the security guard. 4. I'M INCREDIBLY CONFUSED THAT HOTEL STAFF EAT BREAKFAST WITH GUESTS WHILE WEARING THE HOTEL LOGO. (I asked the waitress, and she said they were at the MANAGER LEVEL) No wonder the MANAGER LEVEL IS THAT LESS, LET ALSO KNOW THEIR SUBORDINATES. WE RECOMMEND STAYING HERE: PLEASE STAY HERE. THE ROOM IS NICE, BUT DON'T EXPECT SERVICE, GREETINGS, OR SMILES. BECAUSE YOU ARE STAYING IN A HOTEL WHOSE EMPLOYEES ARE KINGS AND WE ARE THE ONE WHO SHOULD GIVE YOU A GREETING AND A SMILE EVEN THOUGH WE ARE PAYING

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1 people find it helpful

A***N

Leisure

8.2

/10

Reviewed 1 week(s) ago

Strategic and comfortable location

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E***n

Business

8.2

/10

Reviewed 2 week(s) ago

The hotel is nice, clean and quiet, in a location close to the mall.

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Riza S.

Business

8.5

/10

Reviewed 4 week(s) ago

The hotel staff is friendly and check in and out is fast, the security is prompt and friendly, but the food taste is a bit lacking,

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P***A

8.5

/10

Reviewed 4 week(s) ago

The room is quite clean and not very spacious.

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F***i

10.0

/10

Reviewed 4 week(s) ago

mantappppppppppppppppppppppppppp

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R***y

Staycation

8.9

/10

Reviewed 4 week(s) ago

the cable TV is intermittent & the WiFi signal is weak

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P***p

9.7

/10

Reviewed 5 week(s) ago

Every time I visit Pekan Baru, I always stay here. The rooms are comfortable, the location is great, and there's acoustic guitar every night. It's so much fun.

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1 people find it helpful

w***i

Staycation

8.5

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and helpful.

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Verified Traveler

10.0

/10

Reviewed 7 week(s) ago

Recommended, clean and cozy, near mall

1 people find it helpful

Verified Traveler

Leisure

9.7

/10

Reviewed 7 week(s) ago

I've been to this Fox Hotel many times, and it's incredibly satisfying. Every time I go on vacation, I always stay at a Fox Hotel. It's beyond words, just a simple experience. I've experienced the service here, and I've always found it to be exceptional. It's fantastic.

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1 people find it helpful

N***r

8.5

/10

Reviewed 7 week(s) ago

I stay here often, and it's always great.

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l***a

Leisure

8.5

/10

Reviewed 8 week(s) ago

Safe, comfortable, basically good... Always stay here, satisfied, comfortable

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Accommodation's Reply

21 Oct 2025

Dear Valued Guest, Thank you for your continued trust and loyalty to Fox Hotel Pekanbaru. We’re delighted to know that you always enjoy a safe, comfortable, and satisfying stay with us. Your kind words truly motivate our team to keep providing excellent service and hospitality. We look forward to welcoming you back again soon! Warm regards, Reza Satria Putra Front Office Manager

Y***i

Business

10.0

/10

Reviewed 8 week(s) ago

Thank you for the stay, everything was good, the food was delicious.

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Accommodation's Reply

21 Oct 2025

Dear Valued Guest, Thank you for sharing your kind review. We’re delighted to know that you had a pleasant stay and enjoyed the food during your visit. Your appreciation means a lot to our team, and we look forward to welcoming you back again soon at Fox Hotel Pekanbaru. Warm regards, Reza Satria Putra Front Office Manager

A***i

Business

7.1

/10

Reviewed 8 week(s) ago

I booked a Deluxe Queen Bed room and checked in around 7 p.m. because I had just finished work. The staff member who assisted me said that my room wasn’t ready yet, so I had to wait for a while. I decided to go to the mall to have a drink. When I came back around 9:15 p.m. to collect my key, the receptionist had already changed shifts, and the new staff member didn’t know about my booking. I saw my signed check-in paper showing that I was assigned to a room on the 10th floor (which I assumed it was the Deluxe Queen Bed room). However, he said I wasn’t assigned yet, and that the room listed on my paper had already been given to another guest. He then apologized and assigned me to a Deluxe Twin Bed room on 5th floor instead. Honestly, I don’t really mind the bed type, but if the room I booked wasn’t actually available, you should have just told me the truth. I was exhausted after a long day at work, and you made me wait while you were supposedly preparing my requested room—but in the end, I didn’t even get it. Shame on you.

1 people find it helpful

Accommodation's Reply

21 Oct 2025

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience and miscommunication you experienced during check-in. It is truly regrettable that the room you originally booked was not ready upon arrival and later reassigned without proper coordination. We completely understand how disappointing this must have been, especially after a long day at work. Please rest assured that this issue has been reviewed with our Front Office and Housekeeping teams to ensure better communication and room readiness for future guests. We deeply value your honesty and patience, and we truly hope you will allow us another opportunity to serve you better and provide the comfortable experience you rightfully expected. Warm regards, Reza Satria Putra Front Office Manager

h***y

8.5

/10

Reviewed 8 week(s) ago

Staffs were friendly, hassle-free check out

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Anggia M. N.

Business

10.0

/10

Reviewed 9 week(s) ago

the staff is friendly & the hotel is clean

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Accommodation's Reply

21 Oct 2025

Dear Ms Anggia Thank you for your kind feedback. We’re delighted to hear that you were pleased with our friendly staff and the cleanliness of our hotel. Your positive comments truly encourage our team to continue providing the best service possible. We look forward to welcoming you back again at Fox Hotel Pekanbaru. Warm regards, Reza Satria Putra Front Office Manager

w***e

9.4

/10

Reviewed 9 week(s) ago

Stayed here for 2 days, very comfortable, close to the mall and various souvenir shops, friendly staff, thank you very much

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Accommodation's Reply

21 Oct 2025

Dear Valued Guest, Thank you for sharing your wonderful review. We’re delighted to know that you had a comfortable two-night stay with us and enjoyed our convenient location near the mall and souvenir shops. We also truly appreciate your kind words about our friendly staff — your feedback means a lot to our team. We look forward to welcoming you back again soon at Fox Hotel Pekanbaru. Warm regards, Reza Satria Putra Front Office Manager

Whereson

10.0

/10

Reviewed 11 week(s) ago

Clean hotel, friendly service, only the requested room with a connecting door had to wait a long time, in the end I didn't get it because I wanted to rest.

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2 people find it helpful

Accommodation's Reply

21 Oct 2025

Dear Valued Guest, Thank you for sharing your feedback. We’re glad to hear you appreciated our clean hotel and friendly service. We sincerely apologize for the inconvenience you experienced while waiting for the connecting room. Your feedback has been shared with our team to ensure better room preparation and communication for future stays. We truly value your understanding and hope to have the opportunity to serve you better on your next visit to Fox Hotel Pekanbaru. Warm regards, Reza Satria Putra Front Office Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.