What do past guests say about Galaxy Hotel?

Galaxy Hotel is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Galaxy Hotel

Name: Galaxy Hotel
Address: Jl. Yos Sudarso 9, Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111, Jl. Yos Sudarso 9, Kalimantan Utara, 77111, Indonesia
Rating: 7.6

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7.6

Pleasant

525 reviews

What Guests Say About Their Stay

Ferdy W.

10.0

/ 10

Strategic location, affordable price, complete facilities

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Sigit R. A.

9.1

/ 10

A cheap food place close to downtown

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sahri

8.5

/ 10

Good services. Comfortable, can be a recommended hotel.

Irna M.

8.5

/ 10

Strategic location, close to where to eat

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Ahmad F.

8.5

/ 10

The hotel is comfortable..was quick

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In the Area

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Jl. Yos Sudarso 9, Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111

Main Facilities

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Laundry

Galaxy Hotel is a hotels that has been welcoming guests since 2014. There are 63 rooms spread across 6 floors.

What's around Galaxy Hotel

Jl. Yos Sudarso 9, Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111

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Discover More About Galaxy Hotel

General Information

Galaxy Hotel is a hotels that has been welcoming guests since 2014. There are 63 rooms spread across 6 floors.

Location

Located at Jl. Yos Sudarso 9 in Tarakan, Indonesia. Those looking to explore will find Masjid Baitul Makmur, Taman Berkampung, and Mesjid Baiturrahman Beringin 3 nearby. Closest airport is Juwata, 3.023 km away from the accommodation.

Facilities & Amenities

Galaxy Hotel has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Galaxy Hotel has Meeting facilities and Photocopier available.

Dining

Guests can stop by the café.

Contact

Email: galaxy.hotel.tarakan@gmail.com
Phone number: +6255130018
Website: -

All facilities in Galaxy Hotel

Others

Meals & Dining

Breakfast buffet

Business Facilities

Projector
Photocopier
Meeting facilities

Nearby Facilities

Beauty salon
Grocery store
Supermarket
ATM/Bank
Hair salon
Launderette

Transportation

Car hire

Accommodation Facilities

Car park
Smoking area

Guest Services

Luggage storage
Porter
Express check-out
Newspaper stand
Bellboy service
Newspaper in lobby
Wedding service
Laundry Service
Express check-in
24-hour security
Doorman
24-hour front desk

Public Facilities

Elevator
Coffee shop
Room service
Restaurant

Connectivity

LAN Internet access
Wi-Fi in public areas

Accommodation Policy & General Information in Galaxy Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Galaxy Hotel	63
Number of floors in Galaxy Hotel	6
Another facilities in Galaxy Hotel	Breakfast buffet, Projector, Photocopier, Meeting facilities, Beauty salon

Frequently asked question in Galaxy Hotel

What is normal check-in & check-out time at Galaxy Hotel?

The standard check-in time at Galaxy Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Galaxy Hotel provide breakfast?

Yes, Galaxy Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Galaxy Hotel?

Galaxy Hotel is a 0.0-star hotel.

How many floors does Galaxy Hotel have?

Galaxy Hotel has 6 floors.

How many rooms are available at Galaxy Hotel?

Galaxy Hotel has 63 rooms in total.

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More Reviews from Other Guests in Galaxy Hotel

Overall Ratings & Reviews Galaxy Hotel

Traveloka (525)

7.6

Pleasant

From 525 reviews

Provided by travelers on

Cleanliness

7.2

Room Comfort

7.4

Meal

7.3

Location

8.1

Service and Facilites

7.6

People often mention about Galaxy Hotel

All

Bedroom (12)

Distance to City Center (9)

Ambiance (9)

Accessibility (7)

Bathroom (7)

Surroundings (6)

Taste (6)

Room Space (5)

Variety (5)

Wifi (3)

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Traveler Reviews Galaxy Hotel

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Customer reviews

I***a

8.5

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly. The food is delicious. The prices are okay.

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M***d

8.4

/10

Reviewed 8 week(s) ago

The room was dirty, the sheets rarely changed, and the toilet smelled.

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A***h

Transit

8.5

/10

Reviewed 20 week(s) ago

Strategic location, the rest is standard, good room, cleanliness, etc.

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D***a

8.5

/10

Reviewed 26 week(s) ago

Good staff service and strategic location

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Ferdinandus b.

Staycation

10.0

/10

Reviewed 43 week(s) ago

Good, the hotel is close to the city center.

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s***i

Staycation

8.2

/10

Reviewed 44 week(s) ago

My account was dead, and the receptionist didn't answer my calls. The bathroom was a bit smelly and not very clean. The showerhead was rusty and the hot water didn't work. The pillows were hard and limp, so I had to use my hands to support them. I got a massage on my way home because my hands were sore. The food wasn't up to par; even asking for soy sauce was out of stock.

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h***i

7.2

/10

Reviewed 64 week(s) ago

Room 510, slow wifi, bathroom blower is dead...

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1 people find it helpful

m***d

6.5

/10

Reviewed 74 week(s) ago

Ordered a 30m2 deluxe room but got 15m2.

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E***n

5.6

/10

Reviewed 75 week(s) ago

Bad smell, leaky room, hot air conditioner.

1 people find it helpful

A***n

6.8

/10

Reviewed 80 week(s) ago

For just sleeping or stopping by, it's okay, but for a staycation option for a few days, it's not worth it, especially for the cleanliness of the room, especially the sheets, maybe you should pay attention again, like the sheets that have never been changed, dull, stained, and like sandy. For the TV facilities, I also happened to get one that was only used as a wall decoration 😁 luckily there was wifi. As for the location, it is very strategic, close to banks, Mr DIY, food stalls and Tarakan Mall so it's not difficult for sudden needs and food 😇

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1 people find it helpful

D***s

7.1

/10

Reviewed 80 week(s) ago

Clean a clean room, don't be careless.

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1 people find it helpful

NURUL H.

Business

9.1

/10

Reviewed 91 week(s) ago

The hotel is strategically located. There are several famous restaurants such as McD, Pizza Hut and close to several bank branches and close to the XXI cinema. There are also snack locations around the hotel.

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3 people find it helpful

A***l

Staycation

6.5

/10

Reviewed 97 week(s) ago

The room did not match the one booked, and there was no information about replacing it with another room.

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NURUL H.

Business

10.0

/10

Reviewed 98 week(s) ago

Clean room, strategic location. Not far from McD, Pizza Hut, XXI and ATM. Breakfast is quite delicious. Friendly employee service. Many snacks around too.

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1 people find it helpful

d***a

Staycation

8.4

/10

Reviewed 101 week(s) ago

There was no tissue in the toilet, the wifi pass was not given during check in. There was no kettle in the room, the flat receptionist did not smile when serving & was not on standby when I arrived. The food was less varied & a bit sour. The room was minimalist but comfortable.

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2 people find it helpful

J***a

6.7

/10

Reviewed 102 week(s) ago

The location is very strategic, but the facilities are inadequate, the cleanliness is lacking, the blankets are worn out, the floor looks like it has never been swept, the AC remote is broken. There are no tissues in the room, not even a glass. Please fix it again 🙏

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6 people find it helpful

U***a

Staycation

8.3

/10

Reviewed 102 week(s) ago

The location is strategic near the city center. Good service. But please improve the cleanliness. When checking in, the bathroom trash bin had not been cleaned, there was still trash from previous guests. But overall everything is good.

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2 people find it helpful

L***a

Leisure

8.8

/10

Reviewed 120 week(s) ago

The hotel staff is friendly, the hotel environment is clean, the strategic location is in the middle of the city, you can go anywhere easily.

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2 people find it helpful

Dewi A. K.

10.0

/10

Reviewed 121 week(s) ago

Friendly and kind employees. Thanks.

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2 people find it helpful

S***I

Business

8.7

/10

Reviewed 126 week(s) ago

Staying here is fun. The staff is friendly, the AC is cold, there is hot water in the toilet, the food is delicious, if we need hot water we can borrow an electric kettle from the receptionist. It's just that for Muslims, it's better to clean the room floor first if you want to pray. Oh yeah, and if possible, replace the towels and pillows with new ones, because the towels are a bit smelly and the pillows are hard, not soft anymore. That's all 👍😊.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.