Golden Tulip Balikpapan Hotel and Suites

Hotels
Preferred Partner Plus
8.2
/10
Very Good
8,642 reviews

What Guests Say About Their Stay

Distance To City Center (75)
Room Space (70)
Ambiance (69)
Hotel Area (67)
ArBian O.
10.0
/ 10
Clean rooms, good food, central location, Netflix available, everything is comfortable.
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Andi M. M. H.
8.5
/ 10
The staff was quick, friendly & agile in moving us from the first room to a more comfortable room. 7 stars for the staff. Thanks Mas Joko & team ๐Ÿ™๐Ÿปโ˜บ๏ธ
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S***i
10.0
/ 10
The hotel staff are very friendly and very helpful during the check in and check out process, the hotel area is also clean, the food is also very varied, the view is also nice and cool. Thank you Golden Tulip Balikpapan... I will staycation again next time.
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F***y
10.0
/ 10
Quiet atmosphere, nice view, clean, friendly reception staff, delicious food, spacious rooms.
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D***i
9.4
/ 10
Really like the staycation here. Because the room is spacious, clean, the AC is cold, there is a comfortable sofa for watching TV. The TV is also smart so it is more comfortable, there is a refrigerator and a stove that are also clean. The best.
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In the Area
See Map
Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Golden Tulip Balikpapan Hotel & Suites Staying at Golden Tulip Balikpapan Hotel and Suites is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Golden Tulip Balikpapan Hotel and Suites Address: Map & Location

Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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Lobby Golden Tulip Balikpapan Hotel and Suites
Lobby 2 Golden Tulip Balikpapan Hotel and Suites

Discover More About Golden Tulip Balikpapan Hotel and Suites

note: hotel was previously named Golden Tulip Balikpapan Hotel & Suites

Location


Staying at Golden Tulip Balikpapan Hotel and Suites is a good choice when you are visiting Balikpapan City Center.

About Golden Tulip Balikpapan Hotel and Suites

From business event to corporate gathering, Golden Tulip Balikpapan Hotel and Suites provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotelโ€™s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Golden Tulip Balikpapan Hotel and Suites exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Golden Tulip Balikpapan Hotel and Suites is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Golden Tulip Balikpapan Hotel and Suites.

All facilities in Golden Tulip Balikpapan Hotel and Suites

Bar, Cafe and Lounge Golden Tulip Balikpapan Hotel and Suites
Bar, Cafe and Lounge
Swimming Pool Golden Tulip Balikpapan Hotel and Suites
Swimming Pool
Fitness Center Golden Tulip Balikpapan Hotel and Suites
Fitness Center
Functional Hall Golden Tulip Balikpapan Hotel and Suites
Functional Hall
Common Space Golden Tulip Balikpapan Hotel and Suites
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Desk
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Wedding service

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Nearby Facilities

  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Golden Tulip Balikpapan Hotel and Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 425,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Golden Tulip Balikpapan Hotel and Suites
150
Number of floors in Golden Tulip Balikpapan Hotel and Suites
23
Another facilities in Golden Tulip Balikpapan Hotel and Suites
Coffee shop, Room service, Safety deposit box, WiFi in public area, Family room

Frequently asked question in Golden Tulip Balikpapan Hotel and Suites

What are available facilities at Golden Tulip Balikpapan Hotel and Suites?
There are top facilites at Golden Tulip Balikpapan Hotel and Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Golden Tulip Balikpapan Hotel and Suites?
Check-in time at Golden Tulip Balikpapan Hotel and Suites is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Golden Tulip Balikpapan Hotel and Suites provide breakfast?
Yes, Golden Tulip Balikpapan Hotel and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Golden Tulip Balikpapan Hotel and Suites?
Golden Tulip Balikpapan Hotel and Suites is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Golden Tulip Balikpapan Hotel and Suites have?
Golden Tulip Balikpapan Hotel and Suites has 23 floors.
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More Reviews from Other Guests in Golden Tulip Balikpapan Hotel and Suites

8.3
Very Good
From 8,579 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Golden Tulip Balikpapan Hotel and Suites
All
Bedroom (62)
Distance to City Center (61)
Ambiance (61)
Room Space (61)
Hotel Area (60)
Bathroom (51)
Accessibility (50)
Family Friendly (50)
Staff Friendliness (49)
Check-in/out Time (47)
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Most Recent
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Traveler Reviews Golden Tulip Balikpapan Hotel and Suites

Number of reviews per page
20
40
Customer reviews
H***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Please improve the coordination with the parking ticket attendant at the reception. I have often stayed overnight and every time I want to leave, the car plate that was written down during check-in is not informed to the parking ticket attendant, so I end up having to wait for reconfirmation between the ticket attendant and the reception.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize for the unsatisfactory service and facilities, and we will contact the relevant parking department. We hope this will not diminish your confidence in choosing our hotel for your next stay. Sincerely, Olivia Palalongan, General Manager
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Luky
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the rooms are clean.
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We sincerely hope to welcome you back again in the future. Sincerely, Olivia Palalongan, General Manager
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n***r
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
The afternoon staff were not very friendly, the toilet had problems that required calling staff twice, the TV had no channels and the AC was not cold.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We sincerely apologize for any inconvenience this may have caused you with our services and facilities. We will be following up with our engineering and front desk teams and hope this will not deter you from choosing our hotel for your next visit. Best regards, Olivia Palalongan, General Manager
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Ngantung A. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very pleasant recommended hotel, friendly service
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Mr. Dedi Aja, Dear Valued Guest, Thank you very much for taking the time to review your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, Executive Assistant Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Golden Tulip is the only family destination when there is a need to go to Balikpapan, the rooms are clean and comfortable, the breakfast is also varied and everything is delicious.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Hikmah A.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
Oh my god, I'm so tired of staying here. I chose an executive room for a bit of peace, but it turned out to be the opposite. Coming home from Surabaya, I was given a delayed flight. I checked into the old hotel, and the AC in this room was so hot. 3 toddlers were already sulking because of the heat, even lying in the hallway because it was so hot. The technician came twice, but it was still hot, so I finally changed rooms. The AC was fine, but then in the morning, the AC and toilet suddenly leaked water. Oh my God, this is really a test. Please pay more attention to Golden Tulip. It's so far from the Golden Tulip in Java, for example. Pathetic. Sorry for the trauma of staying at this hotel.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize if our service and facilities were not satisfactory. We will contact our engineering team regarding the air conditioning and bathroom in the room. We hope this will not cause you to lose confidence in choosing our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
very fun, and the place is very clean.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is spacious, with two bedrooms each with their own bathrooms, a living room, a pantry, and ocean views. The lobby is nice, with a direct ocean view. Overall, it's good.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your valuable feedback after your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Sincerely, Olivia Palalongan, General Manager
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Hadi l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very friendly, the best
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
the AC in the main room isn't cold
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, okay room, okay view, okay facilities.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Taor J. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
The room is large, well-lit, and has plates, spoons, a sink, and a refrigerator. Breakfast is mediocre.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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ArBian O.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean rooms, good food, central location, Netflix available, everything is comfortable.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
This hotel is excellent and very satisfying for a family stay. Highly recommended ๐Ÿ™๐Ÿซฐ
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The place is nice and highly recommended for families.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Profile Picture
MASAGUS M. I. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is clean, comfortable, the bathroom is clean, suitable for family vacations ๐Ÿ™๐Ÿป
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
friendly staff, clean rooms, just a bit difficult to find parking on weekends
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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U***8
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Friendly staff when welcoming you at check-in and check-out times, room cleanliness and cooking utensils are clean and ready to use.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***r
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The rooms and facilities are quite good and complete. But this is still an older hotel, so it's not well maintained.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Hopefully the check-in and check-out processes will be improved.
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Accommodation's Reply
14 Oct 2025
Thank you for staying at Golden Tulip Suites Balikpapan and sharing your feedback with us. We sincerely apologize if our facilities and services did not meet your expectations. We will review our check-in and check-out procedures, both through our systems and our staff. We hope this does not affect your confidence in staying with us next time. Thank you. General Manager Olivia Paralongan
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Number of reviews per page
20
40

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Lobby 4 Golden Tulip Balikpapan Hotel and Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 8,579 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Golden Tulip Balikpapan Hotel and Suites
All
Bedroom (62)
Distance to City Center (61)
Ambiance (61)
Room Space (61)
Hotel Area (60)
Bathroom (51)
Accessibility (50)
Family Friendly (50)
Staff Friendliness (49)
Check-in/out Time (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Golden Tulip Balikpapan Hotel and Suites

Number of reviews per page
20
40
Customer reviews
H***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Please improve the coordination with the parking ticket attendant at the reception. I have often stayed overnight and every time I want to leave, the car plate that was written down during check-in is not informed to the parking ticket attendant, so I end up having to wait for reconfirmation between the ticket attendant and the reception.
Read More
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Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize for the unsatisfactory service and facilities, and we will contact the relevant parking department. We hope this will not diminish your confidence in choosing our hotel for your next stay. Sincerely, Olivia Palalongan, General Manager
Translated by Google Icon
See original
Luky
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the rooms are clean.
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We sincerely hope to welcome you back again in the future. Sincerely, Olivia Palalongan, General Manager
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n***r
icon-origin-TRAVELOKA
5.7
/10
Reviewed 2 week(s) ago
The afternoon staff were not very friendly, the toilet had problems that required calling staff twice, the TV had no channels and the AC was not cold.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We sincerely apologize for any inconvenience this may have caused you with our services and facilities. We will be following up with our engineering and front desk teams and hope this will not deter you from choosing our hotel for your next visit. Best regards, Olivia Palalongan, General Manager
Translated by Google Icon
See original
Ngantung A. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very pleasant recommended hotel, friendly service
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Mr. Dedi Aja, Dear Valued Guest, Thank you very much for taking the time to review your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, Executive Assistant Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Golden Tulip is the only family destination when there is a need to go to Balikpapan, the rooms are clean and comfortable, the breakfast is also varied and everything is delicious.
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Find this review helpful?
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Hikmah A.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
Oh my god, I'm so tired of staying here. I chose an executive room for a bit of peace, but it turned out to be the opposite. Coming home from Surabaya, I was given a delayed flight. I checked into the old hotel, and the AC in this room was so hot. 3 toddlers were already sulking because of the heat, even lying in the hallway because it was so hot. The technician came twice, but it was still hot, so I finally changed rooms. The AC was fine, but then in the morning, the AC and toilet suddenly leaked water. Oh my God, this is really a test. Please pay more attention to Golden Tulip. It's so far from the Golden Tulip in Java, for example. Pathetic. Sorry for the trauma of staying at this hotel.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize if our service and facilities were not satisfactory. We will contact our engineering team regarding the air conditioning and bathroom in the room. We hope this will not cause you to lose confidence in choosing our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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See original
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
very fun, and the place is very clean.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is spacious, with two bedrooms each with their own bathrooms, a living room, a pantry, and ocean views. The lobby is nice, with a direct ocean view. Overall, it's good.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your valuable feedback after your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Sincerely, Olivia Palalongan, General Manager
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Hadi l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very friendly, the best
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
the AC in the main room isn't cold
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Friendly staff, okay room, okay view, okay facilities.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Taor J. N.
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Business
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9.0
/10
Reviewed 5 week(s) ago
The room is large, well-lit, and has plates, spoons, a sink, and a refrigerator. Breakfast is mediocre.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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ArBian O.
icon-Business
Business
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10.0
/10
Reviewed 7 week(s) ago
Clean rooms, good food, central location, Netflix available, everything is comfortable.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
This hotel is excellent and very satisfying for a family stay. Highly recommended ๐Ÿ™๐Ÿซฐ
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The place is nice and highly recommended for families.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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MASAGUS M. I. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is clean, comfortable, the bathroom is clean, suitable for family vacations ๐Ÿ™๐Ÿป
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
friendly staff, clean rooms, just a bit difficult to find parking on weekends
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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U***8
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Friendly staff when welcoming you at check-in and check-out times, room cleanliness and cooking utensils are clean and ready to use.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***r
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The rooms and facilities are quite good and complete. But this is still an older hotel, so it's not well maintained.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Hopefully the check-in and check-out processes will be improved.
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Accommodation's Reply
14 Oct 2025
Thank you for staying at Golden Tulip Suites Balikpapan and sharing your feedback with us. We sincerely apologize if our facilities and services did not meet your expectations. We will review our check-in and check-out procedures, both through our systems and our staff. We hope this does not affect your confidence in staying with us next time. Thank you. General Manager Olivia Paralongan
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