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Great Diponegoro Hotel Surabaya
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Great Diponegoro Hotel Surabaya
8.6
/10
Very Good
4,199 reviews
What Guests Say About Their Stay
Bedroom (144)
Distance To City Center (142)
Ambiance (133)
Staff Friendliness (129)
Salomo S. M.
9.7
/ 10
All staff really know how it work, excellent services. Comfy and hommy hotel. KFC just next to the hotel and Indomaret just walking distance. Good location.
Alexander R.
10.0
/ 10
Nice city view, comfortable and super neat room, nice breakfast. Awesome service 👌🏻
Agus W. K.
9.7
/ 10
I enjoyed staying at Great Diponegoro, because it's located on downtown and next to kfc and indomaret. The cleanliness and service very good. I will stay at Great Diponegoro Hotel again someday.
In the Area
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Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Great Diponegoro Hotel Surabaya
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What's around Great Diponegoro Hotel Surabaya
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Jl. Raya Diponegoro No.215, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
Discover More About Great Diponegoro Hotel Surabaya
Location
Great Diponegoro Hotel Surabaya is a hotel in a good neighborhood, which is located at Wonokromo.
The hotel is located only 2.68 km away from Wonokromo Station.
Not only well positioned, but Great Diponegoro Hotel Surabaya is also one of hotels near the following Pasar Kembang within 1.11 km and Surabaya Town Square within 1.65 km.
About Great Diponegoro Hotel Surabaya
Whether you are planning an event or other special occasions, Great Diponegoro Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Great Diponegoro Hotel Surabaya.
From business event to corporate gathering, Great Diponegoro Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Great Diponegoro Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Great Diponegoro Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Great Diponegoro Hotel Surabaya.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Great Diponegoro Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Great Diponegoro Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Great Diponegoro Hotel Surabaya is the right place to stay.
All facilities in Great Diponegoro Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Accommodation Services
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast (surcharge)
- Cafe
- Dining area
- Early bird breakfast
- Fullboard with drinks
- Hot breakfast
- Show cooking restaurant
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Rooftop terrace
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Business Facilities
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Projector
Accessibilty
- Accessible path of travel
- Disabled access friendly
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Laundry
- Supermarket
Transportation
- Secure parking
Things to Do
- TV lounge
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Great Diponegoro Hotel Surabaya
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
We inform you that during the Pandemic period, Great Diponegoro Hotel Surabaya will implement an In Room Breakfast system (breakfast will be delivered directly to each room).
For customers who stays more than 3 days is strictly required to provide rapid tesf certificate upon check in.
Hotel not accept guest who stays for self isolation purpose.
For customers who stays more than 3 days is strictly required to provide rapid tesf certificate upon check in.
Hotel not accept guest who stays for self isolation purpose.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Great Diponegoro Hotel Surabaya | 90 |
Number of floors in Great Diponegoro Hotel Surabaya | 12 |
Another facilities in Great Diponegoro Hotel Surabaya | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Great Diponegoro Hotel Surabaya
What are available facilities at Great Diponegoro Hotel Surabaya?
There are top facilites at Great Diponegoro Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Great Diponegoro Hotel Surabaya?
The standard check-in time at Great Diponegoro Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Great Diponegoro Hotel Surabaya provide breakfast?
Yes, Great Diponegoro Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Great Diponegoro Hotel Surabaya
Traveloka (4,199)
8.6
Very Good
From 4,199 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.4
Location
8.8
Service and Facilites
8.7
People often mention about Great Diponegoro Hotel Surabaya
All
Phòng ngủ (113)
Không khí (108)
Khoảng cách đến trung tâm (105)
Nhân viên thân thiện (102)
Phòng tắm (102)
Đường đi (91)
Không gian phòng (89)
Khu vực chung (84)
Khu vực xung quanh (75)
WiFi (62)
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Traveler Reviews Great Diponegoro Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
Indri A.
Business
9.4
/10
Reviewed 1 week(s) ago
Rooftop restaurant, so you can see the city view. Comfortable room. Friendly staff.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. Indri A., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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Agus S.
Staycation
8.5
/10
Reviewed 1 week(s) ago
The view from the top floor is good, the service is comfortable, the staff is friendly too, but the check out process is long, overall it's okay.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. Agus S., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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L***y
Staycation
10.0
/10
Reviewed 1 week(s) ago
The hotel is comfortable, clean, and close to the city center.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. L*y, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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AI
Agus I.
10.0
/10
Reviewed 1 week(s) ago
pleasant atmosphere, friendly, clean...and very memorable stay at a great hotel
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. Agus I., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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AI
Agus I.
10.0
/10
Reviewed 1 week(s) ago
The atmosphere in the room is very comfortable.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. Agus I., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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A***s
10.0
/10
Reviewed 1 week(s) ago
Complete facilities, safe, comfortable, clean rooms, very nice atmosphere.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. A*s, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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AP
Alfan P.
Business
10.0
/10
Reviewed 1 week(s) ago
A pleasant experience, the price of food in the restaurant is also affordable, next trip in Surabaya will stay here again 👍👍
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. Alfan P., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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I***a
9.4
/10
Reviewed 2 week(s) ago
overall ok, just the receptionist is not very friendly. my experience extending on the second day the key had not been tapped and I had gone upstairs in front of the room, coincidentally I was on the top floor, I had to go back down to the lobby and at that time the receptionist did not even say sorry because the room had not been tapped.
not wanting to be respected but service is very important anywhere.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. I*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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Puta w.
Staycation
9.4
/10
Reviewed 2 week(s) ago
Overall it was comfortable and satisfying, but I just happened to get a room next to a fairly noisy one.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. Puta w., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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M***M
8.5
/10
Reviewed 2 week(s) ago
Nice and comfortable for family vacation.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. M*M, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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M***a
Staycation
9.4
/10
Reviewed 2 week(s) ago
Comfortable. Only the room is not soundproof so the next room is noisy. But every time I come here it is comfortable, the service is good, clean, and smells good too.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. M*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
See original
i***h
9.4
/10
Reviewed 2 week(s) ago
very strategic location, where is it close, in my opinion what needs to be improved is the service.
wherever I go on vacation, all the receptionists always greet me and are friendly, this time no one greeted me at all. except for the security guard.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. I*h, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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M***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, the check-in process is very fast without waiting, the room is very spacious, the bed and sofa are also comfortable, only the TV picture is not clear but it's not a problem, the breakfast also has quite a lot of variations and the taste is okay, thank you.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. M*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
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A***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
You can borrow a hairdryer, the facilities are okay.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. A*a, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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HA
Hendrik A. S.
9.1
/10
Reviewed 2 week(s) ago
strategic hotel near Indomaret, KFC, Wizzmie. clean and comfortable rooms, maybe more variations can be added for breakfast
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. Hendrik A. S., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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A***s
Staycation
9.4
/10
Reviewed 2 week(s) ago
Never disappointed here, everything is safe.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. A*s, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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N***k
10.0
/10
Reviewed 3 week(s) ago
The room is spacious. Clean. Comfortable.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. N*ke, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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R***i
9.7
/10
Reviewed 3 week(s) ago
Very satisfied. Have stayed here many times.
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. R*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
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A***o
8.5
/10
Reviewed 4 week(s) ago
Very strategic location, very comfortable hotel rooms, completeness and cleanliness are excellent, very friendly service
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Mr./Ms. A*o, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management.
See original
A***h
10.0
/10
Reviewed 4 week(s) ago
quite good for the hotel
the location is also quite strategic because it is near KBS the hotel service is also okay the staff is friendly
can be repeated minus the small parking lot, the rest is okay
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Accommodation's Reply
22 May 2025
Dear Mr./Ms. A*h, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and taking the time to write a review for us. We are glad that you shared your experience on our Hotel review page. We apologize for the unpleasant moment and not meeting your expectations at our Hotel. We have forwarded your review to the related department for our internal evaluation to provide better service in the future. We are always waiting for your next arrival. Thank you and have a nice day. Best Regards, Management.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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