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Hotel Neo+ Balikpapan by ASTON
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Hotel Neo+ Balikpapan by ASTON
Hotels
8.5
/10
Very Good
8,824 reviews
What Guests Say About Their Stay
Staff Friendliness (74)
Bedroom (73)
Hotel Area (71)
Bathroom (69)
Erwin T.
9.7
/ 10
The food here is definitely something to look forward to. And there's qq karaoke Club for those who like singing and have a good time. The only problem for me is the narrow parking space. You can't park your vehicle by yourself but the valet service is always ready to help you day and night.
prashandy
8.5
/ 10
Very clean room, nice service and nice staff. Have a good day for Neo hotel, one of the best option for weekend stay ...
Rahmawati Rahmawati
8.5
/ 10
Nice hotel, clean private and comfy
deddy d.
9.7
/ 10
The room is very clean. Breakfast is of various food and the GRO was very nice. I'll be back on next business trip. Thank you...
Nenin F.
9.4
/ 10
Very great hotel and good reservation
In the Area
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Jl. Mayjend Sutoyo No. 67 , Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76122
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Neo+ Balikpapan by ASTON
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What's around Hotel Neo+ Balikpapan by ASTON
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Jl. Mayjend Sutoyo No. 67 , Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76122
Discover More About Hotel Neo+ Balikpapan by ASTON
note: hotel was previously named Hotel Neo+ Balikpapan by Aston
Location
Hotel Neo+ Balikpapan by ASTON is a hotel in a good neighborhood, which is located at Central Balikpapan.
About Hotel Neo+ Balikpapan by ASTON
From business event to corporate gathering, Hotel Neo+ Balikpapan by ASTON provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Neo+ Balikpapan by ASTON, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo+ Balikpapan by ASTON.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Neo+ Balikpapan by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Neo+ Balikpapan by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Neo+ Balikpapan by ASTON is the right place to stay.
All facilities in Hotel Neo+ Balikpapan by ASTON
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Welcoming drinks
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Things to Do
- Garden
- Karaoke
- Massage
General
- AC
- Family room
- Rooftop terrace
Food and Drinks
- Restaurant with AC
- Bar
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Shops
Transportation
- Secure parking
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Neo+ Balikpapan by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Neo+ Balikpapan by ASTON | 101 |
Number of floors in Hotel Neo+ Balikpapan by ASTON | 7 |
Another facilities in Hotel Neo+ Balikpapan by ASTON | Welcoming drinks, Concierge, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked question in Hotel Neo+ Balikpapan by ASTON
What are available facilities at Hotel Neo+ Balikpapan by ASTON?
There are top facilites at Hotel Neo+ Balikpapan by ASTON such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo+ Balikpapan by ASTON?
The standard check-in time at Hotel Neo+ Balikpapan by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Neo+ Balikpapan by ASTON
Traveloka (8,824)
8.5
Very Good
From 8,824 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.4
Service and Facilites
8.5
People often mention about Hotel Neo+ Balikpapan by ASTON
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Keramahan Staff (61)
Kamar Tidur (55)
Jarak ke Pusat Kota (53)
Suasana (53)
Ukuran Kamar (53)
Kamar Mandi (52)
Area Hotel (52)
Variasi (49)
Rasa (47)
Akses (44)
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Traveler Reviews Hotel Neo+ Balikpapan by ASTON
Number of reviews per page
20
40
Customer reviews
B***i
Staycation
8.5
/10
Reviewed 2 day(s) ago
Very comfortable with a variety of breakfast options.
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m***s
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, clean and comfortable rooms.
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Accommodation's Reply
01 Jun 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
E***i
Staycation
8.5
/10
Reviewed 2 week(s) ago
It was a great stay at Hotel Neo Balikpapan.
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Accommodation's Reply
01 Jun 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
E***o
9.4
/10
Reviewed 3 week(s) ago
Parking is assisted by a team of parking attendants.
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Accommodation's Reply
01 Jun 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
Ahmad
Business
8.2
/10
Reviewed 3 week(s) ago
The TV is old and not suitable for use in this day and age, the screen is blurry.
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Accommodation's Reply
01 Jun 2025
Dear Mr. Ahmad F,
We sincerely appreciate your taking the time to share your valuable rating with us. We are delighted to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
Deka Zakaria
Front Office Coordinator
G
Gunawan
8.5
/10
Reviewed 3 week(s) ago
comfortable place and room, staff is also friendly
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1 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear Mr. Gunawan,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
m***a
Leisure
8.5
/10
Reviewed 3 week(s) ago
friendly hotel staff, clean hotel. fast security.
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1 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
AI
Arman I.
Business
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the service is quite good.
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Accommodation's Reply
01 Jun 2025
Dear Mr. Arman I,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
O***s
Business
6.4
/10
Reviewed 4 week(s) ago
The welcome drink was not fresh at all. It was served as infused water, but not cold, so the taste was weird. The room ambient light was not bright enough. We felt not really comfortable enough during our stay. We still can find some foods and shops in surrounding nearby. Room cleanliness was enough, but we can't find any toilet paper inside the bathroom.
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Accommodation's Reply
01 Jun 2025
Dear Valued Guest,
We sincerely appreciate your taking the time to share your valuable rating with us. We are delighted to learn that you thoroughly enjoyed your stay. We eagerly anticipate the opportunity to welcome you back during your next visit.
Hospitably yours,
Deka Zakaria
Front Office Coordinator
M***h
10.0
/10
Reviewed 4 week(s) ago
Very satisfying to stay here, recommended for families who are looking for a comfortable place
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Accommodation's Reply
19 May 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
Z
Zulkifly
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and the service is very satisfying
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Mr. Zulkifly,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
SR
Setiawan R.
Business
10.0
/10
Reviewed 6 week(s) ago
The room is comfortable, breakfast is also delicious, only the wifi is a bit slow, otherwise it's really good.
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Accommodation's Reply
30 Apr 2025
Dear Mr. Setiawan R,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
H***i
Leisure
8.5
/10
Reviewed 7 week(s) ago
The check-in process was very easy and didn't take long, the staff were friendly, the room was clean.
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
N***a
10.0
/10
Reviewed 7 week(s) ago
I've had a few staycations at the Neo Hotel, it's the best for everyone. I'll be back here again next time😍
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Accommodation's Reply
23 Apr 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
Naldi N.
9.7
/10
Reviewed 8 week(s) ago
It was very comfortable to stay at Neo Hotel.
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Mr. Naldi N,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
NH
Nur H.
Leisure
10.0
/10
Reviewed 8 week(s) ago
the food service is very friendly
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Accommodation's Reply
15 Apr 2025
Dear Mrs. Nur H,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
J***i
Business
9.4
/10
Reviewed 8 week(s) ago
The most worthwhile hotel while in BPN, spacious room. I managed to get room 111 but the AC was noisy & dripping, then asked to move & got a decent room. Please, the management should pay attention again to the suitability of the room. Don't give it to customers if there is a problem with the room, thank you.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
J***i
9.7
/10
Reviewed 8 week(s) ago
The room is spacious compared to hotels with similar prices. Will come here again next time I go to Balikpapan.
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
Euodia M. S. H.
9.1
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, I like it, the food is quite delicious, the dining area is nice, the room is spacious... it's just that in the family room there is no refrigerator so I have to go up and down to put breast milk in the restaurant on the 1st floor, while I'm staying on the 6th floor
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Accommodation's Reply
15 Apr 2025
Dear Mrs. Euodia M.S.H,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
s***y
Leisure
9.7
/10
Reviewed 9 week(s) ago
the check in process is quite long, almost 40 minutes waiting for cleaning. luckily there is a welcome drink and cassava chips. before checking in, it's better to call first to make sure the room is ready or not.
Family room 3 beds are really good, big and spacious, complete with safety box, small refrigerator, only the lights are a bit dim and a bit dark. the sheets and pillow cases may be time for rejuvenation.
I like the bathroom the most, the lights are bright, the glass is large, the toilet, the washbasin and the floor are clean, the shower water is strong, there is also a hair dryer. there are 3 towels; one is white, the other two are a bit dull in color.
moving on to the food. there are quite a lot of variations and in my opinion everything available is delicious. the chef is the champion. because I tried all of them lol because there are many reviews that say they are delicious. I'm curious if it's true and none of them are bad..keep it up, chef.
like staying here even though the room is a bit dark. but all the employees are friendly and helpful. including the car being helped to park and being helped to get it from the lobby when checking out. Thank you Neo Aston. 🙏🥰
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Valued Guest,
Thank you for such a good review and rating we appreciate it, and we are delighted to know that you had a pleasant experience during your stay with us, We would be glad to welcome you back for your next visit
Hospitably Yours,
Deka Zakaria
Front Office Coordinator
Number of reviews per page
20
40
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