Hotel Neo Dipatiukur by ASTON

8.6
/10
Very Good
5,482 reviews

What Guests Say About Their Stay

Staff Friendliness (186)
Bedroom (182)
Distance To City Center (174)
Room Space (167)
Ricky N.
10.0
/ 10
Very satisfied. The service was great, the staff were kind and helpful. The food was delicious. The room was large, spacious, and clean, and the bathroom was comfortable and clean. It felt like staying in your own room because it was so comfortable.
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Adila P.
9.7
/ 10
The room is very comfortable, I've been to Bandung 3 times and always stay here, because it's strategic, the service is really good, the breakfast is also great, basically you won't regret staying here.
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nurkhalis
10.0
/ 10
best hotel for traveling in Bandung, strategic location, comfortable rooms, friendly service
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k***y
10.0
/ 10
The ambience is warm and modern, the rooms are neat and clean, like a new hotel. The front office service is also fast and satisfying.
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adityo s. w.
9.4
/ 10
The hotel and the room are very clean, the staff are friendly, a bit surprised that there is now a child-friendly swimming pool. The price of food/drinks in the restaurant is quite affordable. There are also quite a lot of delicious restaurants around the hotel
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In the Area
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Jalan Dipatiukur No 72 - 74, Dago, Bandung, Jawa Barat, Indonesia, 40132

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel NEO Dipatiukur - Bandung by ASTON Hotel Neo Dipatiukur by ASTON is located in area / city Dago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Neo Dipatiukur by ASTON

Jalan Dipatiukur No 72 - 74, Dago, Bandung, Jawa Barat, Indonesia, 40132
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Lobby Hotel Neo Dipatiukur by ASTON
Lobby 2 Hotel Neo Dipatiukur by ASTON

Discover More About Hotel Neo Dipatiukur by ASTON

note: hotel was previously named Hotel NEO Dipatiukur - Bandung by ASTON

Location


Hotel Neo Dipatiukur by ASTON is located in area / city Dago.

About Hotel Neo Dipatiukur by ASTON

Hotel Neo Dipatiukur by ASTON is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Neo Dipatiukur by ASTON is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Hotel Neo Dipatiukur by ASTON provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Neo Dipatiukur by ASTON, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Neo Dipatiukur by ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Dipatiukur by ASTON.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo Dipatiukur by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo Dipatiukur by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo Dipatiukur by ASTON is the right place to stay.

All facilities in Hotel Neo Dipatiukur by ASTON

Swimming Pool Hotel Neo Dipatiukur by ASTON
Swimming Pool
Functional Hall Hotel Neo Dipatiukur by ASTON
Functional Hall
Lobby Hotel Neo Dipatiukur by ASTON
Lobby
Exterior Hotel Neo Dipatiukur by ASTON
Exterior
Restaurant Hotel Neo Dipatiukur by ASTON
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Valet parking

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Pub

General

  • Non-smoking room
  • Smoking area

Things to Do

  • Spa

Connectivity

  • LAN Internet

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel Neo Dipatiukur by ASTON

Important Note
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 70,000/guest for extra breakfast.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hotel Neo Dipatiukur by ASTON
88
Number of floors in Hotel Neo Dipatiukur by ASTON
6
Another facilities in Hotel Neo Dipatiukur by ASTON
Room service, Safety deposit box, WiFi in public area, Airport transfer, Area shuttle

Frequently asked question in Hotel Neo Dipatiukur by ASTON

What are available facilities at Hotel Neo Dipatiukur by ASTON?
There are top facilites at Hotel Neo Dipatiukur by ASTON such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo Dipatiukur by ASTON?
The standard check-in time at Hotel Neo Dipatiukur by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Neo Dipatiukur by ASTON?
Hotel Neo Dipatiukur by ASTON is a 3.0-star hotel.
How many floors does Hotel Neo Dipatiukur by ASTON have?
Hotel Neo Dipatiukur by ASTON has 6 floors.
How many rooms are available at Hotel Neo Dipatiukur by ASTON?
Hotel Neo Dipatiukur by ASTON has 88 rooms in total.
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More Reviews from Other Guests in Hotel Neo Dipatiukur by ASTON

8.7
Very Good
From 5,410 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.3

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Neo Dipatiukur by ASTON
All
Staff Friendliness (130)
Bedroom (129)
Distance to City Center (124)
Room Space (119)
Accessibility (115)
Surroundings (112)
Bathroom (104)
Ambiance (103)
Hotel Area (96)
Check-in/out Time (85)
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Most Recent
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Traveler Reviews Hotel Neo Dipatiukur by ASTON

Number of reviews per page
20
40
Customer reviews
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
like it and it's quite fun,
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A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Very comfortable, suitable for a small family like us because it is close to food and minimarkets too.. Strategic location, there is a pool too, the kids love it.
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Ratih W. R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The room was clean and comfortable. And the most thoughtful thing was that the toothpaste was easy to open. Love it! 🫶🏻 Some hotels have tightly sealed toothpaste bottles that require a needle-like tool to open. At Neo, you just need to open the toothpaste. It's a simple thing, but it's very helpful 🫶🏻
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel is comfortable, there are many choices of places to eat.
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F***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel is clean, quite comfortable & there are lots of authentic Bandung culinary delights around the hotel.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel room is spacious and the location is very strategic, and it won't be difficult to find food because there are so many snacks around the hotel, so it's really satisfying for a staycation. 😊
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Nugraha A. (.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The location is perfect, with easy access to and from the hotel. There are many travel options in the surrounding area.
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s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Overall, the cleanliness and friendliness of the staff are in accordance with hotel standards in general. The location is really strategic for culinary tourism at night, the pool is clean, the food is varied, the air conditioning is at the right temperature.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you so much for your positive review. We are delighted to hear that the cleanliness, friendly staff, excellent location, room amenities, and breakfast met your expectations. Your feedback is invaluable and encourages our team to continue providing the best service. Finally, we sincerely hope to welcome you again in the future! Sincerely, The Management
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
The staff is friendly, but the room is very hot, the AC is not cold so my baby can't sleep well, the breakfast variety is also limited and the taste is just ordinary.
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1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for sharing your experience. We have read your detailed review and apologize for the inconvenience regarding the air conditioning not being sufficiently cool, which disturbed your child's comfort, and the variety and taste of the breakfast not meeting your expectations. We have taken your feedback into consideration and will work to improve the room amenities and enhance the breakfast menu to provide future guests with a more comfortable and enjoyable stay. We are pleased to hear that you appreciated the friendliness of our staff, and we hope to welcome you back on your next stay. Sincerely, Management
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a***d
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The room, supposedly non-smoking, reeked of cigarette smoke. The staff insisted it was odor-free, even though the clothes hanging there smelled of cigarette smoke.
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for sharing your stay experience. We apologize for the inconvenience caused by the cigarette smoke in your non-smoking room. We understand that this can be very bothersome, especially for guests who are sensitive to cigarette smoke. We have noted your feedback and our team will review our non-smoking room maintenance procedures to prevent this from happening again. We hope to provide you with a more comfortable stay on your next visit. Sincerely, Management
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
Numerous food outlets and minimarts are located near the hotel, making it easy to shop for daily necessities or explore local cuisine. City view rooms are not soundproof, and traffic noise is clearly audible. The minibar smells of red wine, perhaps forgotten to be cleaned, and the cooler isn't cold enough. The hot water and air conditioning function normally. The white window curtains don't fully close due to jammed rails. An iron, ironing board, and a hair dryer are available. The elevator's hall button isn't very sensitive. There's a toaster in the restaurant without a sign on how to use it, leading some guests to misuse it. One of them was reprimanded by restaurant staff during breakfast, suggesting that a sign should be installed, as this appliance isn't commonly used in home kitchens. The restaurant staff seemed less than cheerful, unlike other departments. The food's taste could be improved, and the relevant divisions could try more interesting menu variations. The security and front office staff were friendly and carried out their duties well. Parking is adequate.
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+3
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Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you for sharing your detailed experience. We are pleased to hear that the excellent location, room amenities, and service from the reception and security team left a positive impression on you. Regarding your suggestions such as noise in the city view room, minibar, window curtains, the use of the toaster in the restaurant, the variety of the breakfast menu, and the service of the restaurant staff, we appreciate your attention. We will contact the relevant teams to improve the quality of service and facilities so that future guests can have an even more comfortable and memorable experience. Such constructive feedback is crucial for our continuous improvement of the hotel's standards. We look forward to welcoming you back on your next stay with an even better experience. Sincerely, The Management Team
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andy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Okay. I just got a really expensive price.
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Accommodation's Reply
13 Dec 2025
Dear Andy, Warm regards from Neo Dipatiukur Bandung! Thank you for sharing your experience. We are delighted to hear that your stay was overall satisfactory. Regarding the price, we strive to provide a fair price commensurate with the facilities, services, and quality we offer. Your feedback is invaluable to us in continuously evaluating and improving the value of our services. We hope to welcome you back again on your next visit. Sincerely, The Management
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Pleasant experience, hotel staff are responsive and friendly in helping, strategic location
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Sending you our warmest greetings from Neo Dipatiukur Bandung! Thank you very much for taking the time to share your memorable experience with us. We are delighted to know that the hotel's location and the prompt and friendly service of the staff made a positive impression throughout your stay. We sincerely hope to welcome you back again on your next visit. Best regards, Front Office Manager
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y***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The room is ok. The bathroom is ok. The AC is cold. But the breakfast choices are very limited.
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1 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for taking the time to write a review during your stay. We are very glad that you were satisfied with our room, bathroom and air conditioning. We also appreciate your comments on our breakfast menu. Your feedback is very important to us and we will take it into consideration to improve the quality of our services in the future. We sincerely hope to welcome you back again for an even better experience. Best regards, Hotel Management
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y***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
Clean, comfortable room. Cold AC. Toilet is ok. Only breakfast has very little variety.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for sharing your stay experience with us. We are very glad that you were satisfied with the cleanliness of the room, the comfort of the amenities, the cool air conditioning and the good condition of the bathroom. We also appreciate your comments on the variety of breakfast. Your comments are very meaningful and we will share them with the relevant team for further improvements in the future. We sincerely hope to welcome you back again with an even better experience. Best regards, Hotel Management
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Dwi R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service, good facilities, good cleanliness
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Mr. DV R, Warmest regards from the management of Neo Hotel Dipatiukur Bandung! The management is very honored to receive such appreciation and rating. This is all the result of the hard work of our team, which leads to good results and guest satisfaction, which is our main goal. Finally, we would like to express our gratitude and wish you always stay healthy at home! Best regards, Bella Pakunegara (English) Front Office Manager
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A***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Pretty good. Strategic location. Breakfast has quite a lot of variety.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards from the management of Neo Dipatiukur Hotel Bandung! The management is very honored to receive such appreciation and rating. This is all the result of the hard work of our team, which brings good results and the satisfaction of all our guests, which is our main goal. Finally, we would like to express our gratitude and wish you always be healthy at home! Best regards, Bella Pakunegara (English) Front Office Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
nice, a minor set backs are there are gaps under the main door and the door handle needs trick to open
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for sharing your review. We’re delighted to know you had a pleasant stay with us. We also appreciate your feedback regarding the gap under the main door and the door handle. Your comments have been forwarded to our team for inspection and improvement to ensure better comfort for future stays. We hope to have the pleasure of welcoming you back again soon. Warm regards, Hotel Management
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is comfortable and cool, quite quiet because it doesn't face the street, the breakfast menu is delicious, but there isn't much variety.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for your review. We are very glad that you enjoyed our cool and quiet room and our breakfast. We are also very glad that you enjoyed the variety of breakfast and our team will take this into consideration for future improvements. We sincerely hope to welcome you back again soon. Best regards, Hotel Management
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff was friendly and very helpful. We got the room we requested, with a connecting door, so those staying with family or friends didn't have to worry about leaving the room. The cleanliness was also excellent. Suggestion: Perhaps they could provide laundry bags/plastic bags for guests to carry dirty clothes.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for taking the time to share your experience staying at Neo Dipatiukur Hotel. We are very glad that you were satisfied with our staff service, the cleanliness of our room and the layout that met your needs. Thank you for your feedback regarding our luggage storage service. We will take this feedback into consideration to improve our service in the future. We do hope to welcome you and your family or friends back again! Best regards, Neo Dipatiukur Hotel Management
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Number of reviews per page
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Exterior 4 Hotel Neo Dipatiukur by ASTON

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 5,410 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.3

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Neo Dipatiukur by ASTON
All
Staff Friendliness (130)
Bedroom (129)
Distance to City Center (124)
Room Space (119)
Accessibility (115)
Surroundings (112)
Bathroom (104)
Ambiance (103)
Hotel Area (96)
Check-in/out Time (85)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Neo Dipatiukur by ASTON

Number of reviews per page
20
40
Customer reviews
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
like it and it's quite fun,
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Find this review helpful?
A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Very comfortable, suitable for a small family like us because it is close to food and minimarkets too.. Strategic location, there is a pool too, the kids love it.
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Find this review helpful?
Ratih W. R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The room was clean and comfortable. And the most thoughtful thing was that the toothpaste was easy to open. Love it! 🫶🏻 Some hotels have tightly sealed toothpaste bottles that require a needle-like tool to open. At Neo, you just need to open the toothpaste. It's a simple thing, but it's very helpful 🫶🏻
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Find this review helpful?
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel is comfortable, there are many choices of places to eat.
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F***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel is clean, quite comfortable & there are lots of authentic Bandung culinary delights around the hotel.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel room is spacious and the location is very strategic, and it won't be difficult to find food because there are so many snacks around the hotel, so it's really satisfying for a staycation. 😊
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Nugraha A. (.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The location is perfect, with easy access to and from the hotel. There are many travel options in the surrounding area.
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s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Overall, the cleanliness and friendliness of the staff are in accordance with hotel standards in general. The location is really strategic for culinary tourism at night, the pool is clean, the food is varied, the air conditioning is at the right temperature.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you so much for your positive review. We are delighted to hear that the cleanliness, friendly staff, excellent location, room amenities, and breakfast met your expectations. Your feedback is invaluable and encourages our team to continue providing the best service. Finally, we sincerely hope to welcome you again in the future! Sincerely, The Management
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
The staff is friendly, but the room is very hot, the AC is not cold so my baby can't sleep well, the breakfast variety is also limited and the taste is just ordinary.
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1 people find it helpful
Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for sharing your experience. We have read your detailed review and apologize for the inconvenience regarding the air conditioning not being sufficiently cool, which disturbed your child's comfort, and the variety and taste of the breakfast not meeting your expectations. We have taken your feedback into consideration and will work to improve the room amenities and enhance the breakfast menu to provide future guests with a more comfortable and enjoyable stay. We are pleased to hear that you appreciated the friendliness of our staff, and we hope to welcome you back on your next stay. Sincerely, Management
Translated by Google Icon
See original
a***d
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The room, supposedly non-smoking, reeked of cigarette smoke. The staff insisted it was odor-free, even though the clothes hanging there smelled of cigarette smoke.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipatiukur Bandung! Thank you for sharing your stay experience. We apologize for the inconvenience caused by the cigarette smoke in your non-smoking room. We understand that this can be very bothersome, especially for guests who are sensitive to cigarette smoke. We have noted your feedback and our team will review our non-smoking room maintenance procedures to prevent this from happening again. We hope to provide you with a more comfortable stay on your next visit. Sincerely, Management
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
Numerous food outlets and minimarts are located near the hotel, making it easy to shop for daily necessities or explore local cuisine. City view rooms are not soundproof, and traffic noise is clearly audible. The minibar smells of red wine, perhaps forgotten to be cleaned, and the cooler isn't cold enough. The hot water and air conditioning function normally. The white window curtains don't fully close due to jammed rails. An iron, ironing board, and a hair dryer are available. The elevator's hall button isn't very sensitive. There's a toaster in the restaurant without a sign on how to use it, leading some guests to misuse it. One of them was reprimanded by restaurant staff during breakfast, suggesting that a sign should be installed, as this appliance isn't commonly used in home kitchens. The restaurant staff seemed less than cheerful, unlike other departments. The food's taste could be improved, and the relevant divisions could try more interesting menu variations. The security and front office staff were friendly and carried out their duties well. Parking is adequate.
Read More
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See original
+3
Find this review helpful?
Accommodation's Reply
13 Dec 2025
Dear Valued Guest, Warm greetings from Neo Dipati Ugur Hotel Bandung! Thank you for sharing your detailed experience. We are pleased to hear that the excellent location, room amenities, and service from the reception and security team left a positive impression on you. Regarding your suggestions such as noise in the city view room, minibar, window curtains, the use of the toaster in the restaurant, the variety of the breakfast menu, and the service of the restaurant staff, we appreciate your attention. We will contact the relevant teams to improve the quality of service and facilities so that future guests can have an even more comfortable and memorable experience. Such constructive feedback is crucial for our continuous improvement of the hotel's standards. We look forward to welcoming you back on your next stay with an even better experience. Sincerely, The Management Team
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Profile Picture
andy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Okay. I just got a really expensive price.
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Accommodation's Reply
13 Dec 2025
Dear Andy, Warm regards from Neo Dipatiukur Bandung! Thank you for sharing your experience. We are delighted to hear that your stay was overall satisfactory. Regarding the price, we strive to provide a fair price commensurate with the facilities, services, and quality we offer. Your feedback is invaluable to us in continuously evaluating and improving the value of our services. We hope to welcome you back again on your next visit. Sincerely, The Management
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Pleasant experience, hotel staff are responsive and friendly in helping, strategic location
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Sending you our warmest greetings from Neo Dipatiukur Bandung! Thank you very much for taking the time to share your memorable experience with us. We are delighted to know that the hotel's location and the prompt and friendly service of the staff made a positive impression throughout your stay. We sincerely hope to welcome you back again on your next visit. Best regards, Front Office Manager
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y***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The room is ok. The bathroom is ok. The AC is cold. But the breakfast choices are very limited.
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1 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for taking the time to write a review during your stay. We are very glad that you were satisfied with our room, bathroom and air conditioning. We also appreciate your comments on our breakfast menu. Your feedback is very important to us and we will take it into consideration to improve the quality of our services in the future. We sincerely hope to welcome you back again for an even better experience. Best regards, Hotel Management
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y***i
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
Clean, comfortable room. Cold AC. Toilet is ok. Only breakfast has very little variety.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for sharing your stay experience with us. We are very glad that you were satisfied with the cleanliness of the room, the comfort of the amenities, the cool air conditioning and the good condition of the bathroom. We also appreciate your comments on the variety of breakfast. Your comments are very meaningful and we will share them with the relevant team for further improvements in the future. We sincerely hope to welcome you back again with an even better experience. Best regards, Hotel Management
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Dwi R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service, good facilities, good cleanliness
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Mr. DV R, Warmest regards from the management of Neo Hotel Dipatiukur Bandung! The management is very honored to receive such appreciation and rating. This is all the result of the hard work of our team, which leads to good results and guest satisfaction, which is our main goal. Finally, we would like to express our gratitude and wish you always stay healthy at home! Best regards, Bella Pakunegara (English) Front Office Manager
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A***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Pretty good. Strategic location. Breakfast has quite a lot of variety.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards from the management of Neo Dipatiukur Hotel Bandung! The management is very honored to receive such appreciation and rating. This is all the result of the hard work of our team, which brings good results and the satisfaction of all our guests, which is our main goal. Finally, we would like to express our gratitude and wish you always be healthy at home! Best regards, Bella Pakunegara (English) Front Office Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
nice, a minor set backs are there are gaps under the main door and the door handle needs trick to open
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Thank you for sharing your review. We’re delighted to know you had a pleasant stay with us. We also appreciate your feedback regarding the gap under the main door and the door handle. Your comments have been forwarded to our team for inspection and improvement to ensure better comfort for future stays. We hope to have the pleasure of welcoming you back again soon. Warm regards, Hotel Management
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is comfortable and cool, quite quiet because it doesn't face the street, the breakfast menu is delicious, but there isn't much variety.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for your review. We are very glad that you enjoyed our cool and quiet room and our breakfast. We are also very glad that you enjoyed the variety of breakfast and our team will take this into consideration for future improvements. We sincerely hope to welcome you back again soon. Best regards, Hotel Management
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff was friendly and very helpful. We got the room we requested, with a connecting door, so those staying with family or friends didn't have to worry about leaving the room. The cleanliness was also excellent. Suggestion: Perhaps they could provide laundry bags/plastic bags for guests to carry dirty clothes.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Warmest regards from Neo Dipatiukur Bandung! Thank you for taking the time to share your experience staying at Neo Dipatiukur Hotel. We are very glad that you were satisfied with our staff service, the cleanliness of our room and the layout that met your needs. Thank you for your feedback regarding our luggage storage service. We will take this feedback into consideration to improve our service in the future. We do hope to welcome you and your family or friends back again! Best regards, Neo Dipatiukur Hotel Management
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