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Hotel Sibayak International
Hotels
8.3
/10
Very Good
367 reviews
What Guests Say About Their Stay
Verified Traveler
9.7
/ 10
The place is well-maintained, and I felt nostalgic since the last time I went here was when I was still a primary school student. The place looks quite old, but all the facilities and cleanliness are still on the proper level. The EV charger (SPKLU) is also a fine addition since I traveled using my EV at that time. Definitely will come again.
Wahyu
10.0
/ 10
Very satisfied staying here, the environment is comfortable and clean, the rooms are also comfortable and clean, for standard cottages you can park your vehicle directly next to the room. The breakfast menu also has many choices and is delicious. One day I will definitely stay here again.
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herbert h. p.
9.1
/ 10
The staff is very friendly, our room was upgraded to standard without any additional cost. The food at breakfast is delicious and varied. The location is very close to coffee jabu.
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In the Area
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JALAN MERDEKA BERASTAGI KABUPATEN KARO SUMATERA UTARA, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hotel Sibayak International
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
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Hotel Sibayak International Address: Map & Location
JALAN MERDEKA BERASTAGI KABUPATEN KARO SUMATERA UTARA, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Discover More About Hotel Sibayak International
Location
Staying at Hotel Sibayak International is a good choice when you are visiting Berastagi.
About Hotel Sibayak International
Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Sibayak International will also give you a pleasant stay.
Whether you are planning an event or other special occasions, Hotel Sibayak International is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Sibayak International.
Hotel Sibayak International is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Hotel Sibayak International provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Sibayak International, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Sibayak International is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Sibayak International is suitable for you who value privacy during your stay.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Sibayak International exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Sibayak International is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Sibayak International.
All facilities in Hotel Sibayak International
Swimming Pool
Functional Hall
Lobby
Exterior
Nearby View and Attractions
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Dining area
General
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Terrace
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Kitchenette
- Refrigerator
- Shower
- TV
Things to Do
- Barbecue
- Children play area
- Karaoke
- Massage
- Outdoor pool
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Newspaper in lobby
- Tours
Transportation
- Bicycle rental
- Car rental
Sports and Recreations
- Horse riding
- Tennis
Family-friendly Facilities
- Children pool
Accessibilty
- Accessible parking
Nearby Facilities
- Shops
Kids and Pets
- Highchairs
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Sibayak International
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Sibayak International | 103 |
Number of floors in Hotel Sibayak International | 2 |
Another facilities in Hotel Sibayak International | A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast |
Frequently asked question in Hotel Sibayak International
What are available facilities at Hotel Sibayak International?
There are top facilites at Hotel Sibayak International such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Sibayak International?
Check-in time at Hotel Sibayak International is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Sibayak International provide breakfast?
Yes, Hotel Sibayak International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Sibayak International?
Hotel Sibayak International is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Sibayak International have?
Hotel Sibayak International has 2 floors.
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More Reviews from Other Guests in Hotel Sibayak International
Overall Ratings & Reviews Hotel Sibayak International
Traveloka (367)
8.3
Very Good
From 367 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.1
Location
8.5
Service and Facilites
8.2
People often mention about Hotel Sibayak International
All
Bedroom (26)
Family Friendly (23)
Ambiance (23)
Bathroom (23)
Staff Friendliness (22)
Room Space (22)
Hotel Area (22)
Distance to City Center (21)
Surroundings (21)
Variety (18)
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Most Recent
Format
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Preferences
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Traveler Reviews Hotel Sibayak International
Number of reviews per page
20
40
Customer reviews
N***k
Staycation
9.7
/10
Reviewed 1 week(s) ago
The executive room was clean, especially the bathroom. It was really clean, and the sink was clean too. Luckily, there was a hairdryer, haha. The staff was friendly. Thank you to Hotel Sibayak.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
L***s
10.0
/10
Reviewed 2 week(s) ago
The staff are all friendly and polite, and the place is clean. The only complaint is that the furniture is aging, and hopefully, it can be upgraded, as if it's damaged, the guests are the ones paying. FYI: Children over 5 years old are charged IDR 60,000 for their meals (which is normal since the portion is only for two people). It's worth it for such a large menu.
Read More
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
Verified Traveler
9.7
/10
Reviewed 2 week(s) ago
The place is well-maintained, and I felt nostalgic since the last time I went here was when I was still a primary school student. The place looks quite old, but all the facilities and cleanliness are still on the proper level. The EV charger (SPKLU) is also a fine addition since I traveled using my EV at that time. Definitely will come again.
Read More
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
MP
Muhammad P. D. S.
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel's proximity to the city center makes it easy to find everything you need. The hospitality and ambiance are also impressive. It's a worthy family vacation destination.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
M***d
Staycation
9.1
/10
Reviewed 6 week(s) ago
everything is ok, if there is a chance will come back again, only a little input for the food in the restaurant, at breakfast, some of it tastes a little salty.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your valuable review. We are very glad that you enjoyed your stay at Sibayak Hotel. We hope to welcome you again. Thank you for choosing Sibayak Hotel as your accommodation for you and your family. Thank you! Book Now
See original
J***n
9.7
/10
Reviewed 7 week(s) ago
A nice and comfortable place to stay. Perfect for a family vacation.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
Rosmery T.
8.5
/10
Reviewed 9 week(s) ago
Enjoyed staying at Hotel Sibayak... Recommended, strategic location
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Accommodation's Reply
03 Sep 2025
Dear Mrs. Rosmery T. Thank you for your review. We are very happy to have provided you with the best comfort and experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your place to stay for you and your family. Warm regards. Reservations
See original
L***a
10.0
/10
Reviewed 10 week(s) ago
The hotel is very comfortable and child-friendly. I'll be back again sometime.
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Accommodation's Reply
03 Sep 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak for you and your family. Warm regards. Reservations
See original
SR
Santi R. S.
Staycation
10.0
/10
Reviewed 14 week(s) ago
Fun and delicious food
See original
1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Mrs. Santi R. S. Thank you for your review. We are very happy to have provided you with the best comfort and experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your home for you and your family. Warm regards. Reservations
See original
V***i
9.7
/10
Reviewed 16 week(s) ago
I really like it, it's clean and comfortable, it's recommended, but in my opinion the food is a bit lacking in taste, it could be improved, thanks
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Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
GM
Gadiesya M.
Leisure
10.0
/10
Reviewed 16 week(s) ago
There's a playground and the staff are very responsive. It's really great...
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Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
Adelia
10.0
/10
Reviewed 16 week(s) ago
In short, the room is nice, clean, and the place is comfortable.
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Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
OS
ONG S. O.
5.3
/10
Reviewed 16 week(s) ago
The room facilities are very poor, not in accordance with the price of the room being sold.
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Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. It is a source of motivation for us to improve and become even better. We look forward to your next visit. Thank you, and warm regards, Sibayak Hotel Reservations.
See original
N***s
9.0
/10
Reviewed 21 week(s) ago
Wanting to have breakfast, you have to queue first to get a dining table. When you first book a room from the app, you request a room with 1 double bed but you are given a twin bed. You sleep like you are friends even though you are husband and wife 🤣
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S***o
8.7
/10
Reviewed 21 week(s) ago
Check-in time too noon (15.00) while occupation is not too high. No porter for help to carry my baggage.
Find this review helpful?
ss
siwan s.
Leisure
10.0
/10
Reviewed 21 week(s) ago
Even though the hotel building is old, the rooms are spacious, clean, comfortable, and the service is very good. The breakfast is quite varied and delicious. If the building and rooms are renovated or rejuvenated, it will definitely be even better...
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Accommodation's Reply
10 Jun 2025
Dear Mr. Siwan. Thank you for your review, we are very happy to provide the best comfort and experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as a place for you and your family to stay. Warm regards. Reservation
See original
Y***a
Leisure
10.0
/10
Reviewed 22 week(s) ago
The hotel is very comfortable. Suitable for bringing children and family.
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Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
ER
ELVINA R.
9.1
/10
Reviewed 27 week(s) ago
good, but the bathroom and room facilities are old.. need to be renovated
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. It motivates us to do even better. We look forward to your next visit. Warm regards. Reservations
See original
M***d
10.0
/10
Reviewed 29 week(s) ago
cool very satisfying and clean friendly
See original
1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
MH
M Hafizh B. R.
Leisure
5.6
/10
Reviewed 30 week(s) ago
This hotel claims its name is international but its hospitality does not reflect its internationality at all, because when I stayed here I complained to the receptionist that the bed cover and linen in my room were torn and dull, they said they would contact me again, but after waiting for 1 hour, they never came until I checked out
Not to mention the room was old and there were many leaks on the ceiling, lots of peeling wall paint, it seems the room is not well maintained
As soon as I entered the restaurant during breakfast time, I wanted to drink but the glass was empty and I tried to ask the SPV at the restaurant, he only said for a moment Sir, I waited right in front of the water stand, 5 minutes he didn't come, I complained again and instead I was the one who was scolded "Wait a minute Sir, the glass is being washed"..!!!
Poor Owner if his Employees know how to handle Guests in the Hospitality Industry like that, it could ruin the hotel brand.. Even though the basic handling of my Complaint was as simple as "Okay Sir, which chair would you like to sit in, I'll bring your drink there"
I stayed in the Family type which is in the High Season room price range of 3.5-4 million/night, for the service and experience like what I felt it was not Worth it and Not Recommended to Stay there again
Thanks
Read More
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5 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We apologize for any inconvenience. Your review will serve as a reminder for us to improve our quality. We look forward to your next visit. Thank you. Warm regards. Reservations
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Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Sibayak International
Traveloka (367)
8.3
Very Good
From 367 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.1
Location
8.5
Service and Facilites
8.2
People often mention about Hotel Sibayak International
All
Bedroom (26)
Family Friendly (23)
Ambiance (23)
Bathroom (23)
Staff Friendliness (22)
Room Space (22)
Hotel Area (22)
Distance to City Center (21)
Surroundings (21)
Variety (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Sibayak International
Number of reviews per page
20
40
Customer reviews
N***k
Staycation
9.7
/10
Reviewed 1 week(s) ago
The executive room was clean, especially the bathroom. It was really clean, and the sink was clean too. Luckily, there was a hairdryer, haha. The staff was friendly. Thank you to Hotel Sibayak.
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
L***s
10.0
/10
Reviewed 2 week(s) ago
The staff are all friendly and polite, and the place is clean. The only complaint is that the furniture is aging, and hopefully, it can be upgraded, as if it's damaged, the guests are the ones paying. FYI: Children over 5 years old are charged IDR 60,000 for their meals (which is normal since the portion is only for two people). It's worth it for such a large menu.
Read More
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
Verified Traveler
9.7
/10
Reviewed 2 week(s) ago
The place is well-maintained, and I felt nostalgic since the last time I went here was when I was still a primary school student. The place looks quite old, but all the facilities and cleanliness are still on the proper level. The EV charger (SPKLU) is also a fine addition since I traveled using my EV at that time. Definitely will come again.
Read More
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
MP
Muhammad P. D. S.
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel's proximity to the city center makes it easy to find everything you need. The hospitality and ambiance are also impressive. It's a worthy family vacation destination.
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
M***d
Staycation
9.1
/10
Reviewed 6 week(s) ago
everything is ok, if there is a chance will come back again, only a little input for the food in the restaurant, at breakfast, some of it tastes a little salty.
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your valuable review. We are very glad that you enjoyed your stay at Sibayak Hotel. We hope to welcome you again. Thank you for choosing Sibayak Hotel as your accommodation for you and your family. Thank you! Book Now
See original
J***n
9.7
/10
Reviewed 7 week(s) ago
A nice and comfortable place to stay. Perfect for a family vacation.
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Sibayak Hotel. We look forward to welcoming you back again. Thank you for choosing Sibayak Hotel for you and your family. Best regards, Reservation
See original
Rosmery T.
8.5
/10
Reviewed 9 week(s) ago
Enjoyed staying at Hotel Sibayak... Recommended, strategic location
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Accommodation's Reply
03 Sep 2025
Dear Mrs. Rosmery T. Thank you for your review. We are very happy to have provided you with the best comfort and experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your place to stay for you and your family. Warm regards. Reservations
See original
L***a
10.0
/10
Reviewed 10 week(s) ago
The hotel is very comfortable and child-friendly. I'll be back again sometime.
See original
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Accommodation's Reply
03 Sep 2025
Dear Valued Guest, Thank you for your review. We are delighted to have provided you with the best possible experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak for you and your family. Warm regards. Reservations
See original
SR
Santi R. S.
Staycation
10.0
/10
Reviewed 14 week(s) ago
Fun and delicious food
See original
1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Mrs. Santi R. S. Thank you for your review. We are very happy to have provided you with the best comfort and experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your home for you and your family. Warm regards. Reservations
See original
V***i
9.7
/10
Reviewed 16 week(s) ago
I really like it, it's clean and comfortable, it's recommended, but in my opinion the food is a bit lacking in taste, it could be improved, thanks
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
GM
Gadiesya M.
Leisure
10.0
/10
Reviewed 16 week(s) ago
There's a playground and the staff are very responsive. It's really great...
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
Adelia
10.0
/10
Reviewed 16 week(s) ago
In short, the room is nice, clean, and the place is comfortable.
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
See original
OS
ONG S. O.
5.3
/10
Reviewed 16 week(s) ago
The room facilities are very poor, not in accordance with the price of the room being sold.
See original
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Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. It is a source of motivation for us to improve and become even better. We look forward to your next visit. Thank you, and warm regards, Sibayak Hotel Reservations.
See original
N***s
9.0
/10
Reviewed 21 week(s) ago
Wanting to have breakfast, you have to queue first to get a dining table. When you first book a room from the app, you request a room with 1 double bed but you are given a twin bed. You sleep like you are friends even though you are husband and wife 🤣
See original
Find this review helpful?
S***o
8.7
/10
Reviewed 21 week(s) ago
Check-in time too noon (15.00) while occupation is not too high. No porter for help to carry my baggage.
Find this review helpful?
ss
siwan s.
Leisure
10.0
/10
Reviewed 21 week(s) ago
Even though the hotel building is old, the rooms are spacious, clean, comfortable, and the service is very good. The breakfast is quite varied and delicious. If the building and rooms are renovated or rejuvenated, it will definitely be even better...
See original
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Accommodation's Reply
10 Jun 2025
Dear Mr. Siwan. Thank you for your review, we are very happy to provide the best comfort and experience during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as a place for you and your family to stay. Warm regards. Reservation
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Y***a
Leisure
10.0
/10
Reviewed 22 week(s) ago
The hotel is very comfortable. Suitable for bringing children and family.
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Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
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ER
ELVINA R.
9.1
/10
Reviewed 27 week(s) ago
good, but the bathroom and room facilities are old.. need to be renovated
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear valued guest, thank you for your review. It motivates us to do even better. We look forward to your next visit. Warm regards. Reservations
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M***d
10.0
/10
Reviewed 29 week(s) ago
cool very satisfying and clean friendly
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We are delighted to have provided you with the best possible experience and comfort during your stay at Hotel Sibayak. We look forward to your next visit. Thank you for choosing Hotel Sibayak as your accommodation. Best regards. Reservations
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MH
M Hafizh B. R.
Leisure
5.6
/10
Reviewed 30 week(s) ago
This hotel claims its name is international but its hospitality does not reflect its internationality at all, because when I stayed here I complained to the receptionist that the bed cover and linen in my room were torn and dull, they said they would contact me again, but after waiting for 1 hour, they never came until I checked out
Not to mention the room was old and there were many leaks on the ceiling, lots of peeling wall paint, it seems the room is not well maintained
As soon as I entered the restaurant during breakfast time, I wanted to drink but the glass was empty and I tried to ask the SPV at the restaurant, he only said for a moment Sir, I waited right in front of the water stand, 5 minutes he didn't come, I complained again and instead I was the one who was scolded "Wait a minute Sir, the glass is being washed"..!!!
Poor Owner if his Employees know how to handle Guests in the Hospitality Industry like that, it could ruin the hotel brand.. Even though the basic handling of my Complaint was as simple as "Okay Sir, which chair would you like to sit in, I'll bring your drink there"
I stayed in the Family type which is in the High Season room price range of 3.5-4 million/night, for the service and experience like what I felt it was not Worth it and Not Recommended to Stay there again
Thanks
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5 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear valued guest, Thank you for your review. We apologize for any inconvenience. Your review will serve as a reminder for us to improve our quality. We look forward to your next visit. Thank you. Warm regards. Reservations
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