The room was very clean, with no traces of dirt or grime in the bathroom. The room was neatly arranged.

Very good service, enjoyed staying there. If we go to Jakarta, we will absolutely use that hotel.

I've stayed here twice for business. It's a comfortable, clean, and quiet hotel, despite its location on the main road. The soundproofing of the room is a huge help for me, a hard-of-hearing person who can't stand loud noises while sleeping. The sheets are clean, the bed is very comfortable, the AC is cold, and the bathroom, which I found unique, is clean and has no odors at all. Next time I'm in Serpong or BSD, I'll stay here again. And the price is very affordable.

It was very pleasant, I will book this hotel again next time. Thank you for the great experience.

The hotel's atmosphere is safe, comfortable, and quiet. The rooms are well-lit, with lighting that isn't too bright. The staff is friendly and helpful.

Had a wonderful stay with my family at Mercure Serpong Alam Sutera. The rooms were clean and comfortable, the service was excellent. Great location too. Highly recommended.

The staff was very friendly, and the rooms were clean and fragrant. It was a really comfortable staycation here.

Marlyn Hotel BSD is very convenient for activities in the BSD/Serpong area. The rooms are decent, clean, and comfortable enough for a short stay. Access to nearby restaurants and malls is also easy. The staff is friendly and helpful. It's a great choice for a budget-friendly short getaway!

Excellent experience. The service quality of staff were professional, especially Mr. Wikri & Mrs. Tania, friendly, and went above and beyond to accommodate our requests. The room was modern, clean, and all amenities worked perfectly. Great value for money considering the location and facilities. Perfect for both business and leisure travelers.

Cool place, good area, right at the middle of alam sutera. They provide us with a good accomodation and hospitality. Salute for the management team.

This is the first time my family and I have stayed at this Great Western Resort Hotel. Alhamdulillah, the hotel is comfortable, the bedrooms and bathrooms are clean and the location is strategic, my family and I can go around the city of Tangerang for culinary delights. And especially my child he was very happy and at home at the Great Western Resort Hotel until he refused to go home, my child was happy when swimming in the morning with cool and clean air, even now every weekend request to stay at GWR again, and I promise next month I invited to stay there again, because the child's happiness is number 1. Thanks GWR has made my child feel at home and have a happy holiday.

The receptionist is comfortable and friendly. The bathroom is clean and the hot water is great. Thank you.

The owner was very friendly, the room was spacious and clean, and the check-in process was easy, as everything was explained via video. You're just a short walk across the street to Alam Sutra Mall. The air conditioning was cool, and they even provided a Netflix account. I'd definitely stay here again if I were in BSD.

The admin is very helpful, easy to contact, and really helps make the whole process much easier.