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Model J Hotel Jakarta Soekarno - Hatta Airport
9.4
/10
Exceptional
124 reviews
What Guests Say About Their Stay
Bedroom (28)
Room Space (25)
Bathroom (25)
Staff Friendliness (24)
J***o
8.8
/ 10
Transit hotel for early morning flight. So I booked for hotel room only. The room was super clean. Quiet area very near to the airport, only 15 minutes by hotel free shuttle service. The receptionist is friendly and helpful. Good for a good rest, cheap and affordable hotel. Really satisfied and recommend for travelers. Thanks Model J Hotel.
A***a
9.4
/ 10
I’ve stayed here a few times whenever I am on transit in Jakarta. The room cleanliness is excellent, airport transfer service on time and great. I love their room bathroom, floor not slippery, spacious enough, and clean! Smart TV, Wi-Fi connections are great too. PERFECT!
M***s
10.0
/ 10
New hotel and smells fresh. Very near to Airport and they do have shuttle service. It was a nice experience staying at this hotel and the staff was friendly and helpful. Will stay here again and again.
A***y
10.0
/ 10
I loved this hotel! Specially, the staff was so kind and helpful. They always try to provide my needs. The room was so nice, I love the TV as it is so big and a smart TV so I can watch Netflix and YouTube. Free shuttle service is awesome, and don't forget the food at restaurants! I really loved the breakfast menu. Hope I can stay there again in the future.
N***i
10.0
/ 10
This modern brand new hotel offers great beddings and room comfort. Near to the airport is convenient for me to transit during my business trip. I use their free washing machine service before I leave, super. Airport shuttle available every hour and breakfast at 6 in the morning helps me during my morning flight. Appreciate the assistance during my stays from Gilang Bellboy and Frans from HK. I am recommending this hotel truly.
In the Area
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Jl. Cengkareng Business City Jl. Atang Sanjaya No.21 Tower S, Benda, Kec. Benda, Cengkareng, Benda, Jakarta, Indonesia, 15125
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Model J Hotel Jakarta Soekarno - Hatta Airport Address: Map & Location
Jl. Cengkareng Business City Jl. Atang Sanjaya No.21 Tower S, Benda, Kec. Benda, Cengkareng, Benda, Jakarta, Indonesia, 15125
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Discover More About Model J Hotel Jakarta Soekarno - Hatta Airport
note: hotel was previously named Model J Hotel Jakarta Soekarno Hatta Airport
Location
Model J Hotel Jakarta Soekarno - Hatta Airport is located in area / city Benda.
About Model J Hotel Jakarta Soekarno - Hatta Airport
Model J Hotel Jakarta Soekarno - Hatta Airport is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Model J Hotel Jakarta Soekarno - Hatta Airport is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, Model J Hotel Jakarta Soekarno - Hatta Airport provides complete services and facilities that you and your colleagues need.
This hotel is an ideal choice for you, novice to professional golfers.
If you plan to have a long-term stay, staying at Model J Hotel Jakarta Soekarno - Hatta Airport is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Model J Hotel Jakarta Soekarno - Hatta Airport is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Model J Hotel Jakarta Soekarno - Hatta Airport exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Model J Hotel Jakarta Soekarno - Hatta Airport is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Model J Hotel Jakarta Soekarno - Hatta Airport.
All facilities in Model J Hotel Jakarta Soekarno - Hatta Airport
Bar, Cafe and Lounge
Fitness Center
Lobby
Accommodation Services
Exterior
Hotel Services
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
General
- AC
- Clothes dryer
- Fireplace in lobby
- Non-smoking room
- Smoking area
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- WiFi in public area
Food and Drinks
- Breakfast
- Cafe
- Dining area
Accessibilty
- Accessible bathroom
- Accessible parking
Nearby Facilities
- ATM/Banking
- Shops
Kids and Pets
- CRIBS
Things to Do
- Fitness center
Transportation
- Secure parking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Model J Hotel Jakarta Soekarno - Hatta Airport
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 107,000/guest for extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Model J Hotel Jakarta Soekarno - Hatta Airport | 90 |
Number of floors in Model J Hotel Jakarta Soekarno - Hatta Airport | 7 |
Another facilities in Model J Hotel Jakarta Soekarno - Hatta Airport | Concierge, Express check-in, Express check-out, Front desk, 24-hour Receptionist |
Frequently asked question in Model J Hotel Jakarta Soekarno - Hatta Airport
What are available facilities at Model J Hotel Jakarta Soekarno - Hatta Airport?
There are top facilites at Model J Hotel Jakarta Soekarno - Hatta Airport such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Model J Hotel Jakarta Soekarno - Hatta Airport?
Check-in time at Model J Hotel Jakarta Soekarno - Hatta Airport is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Model J Hotel Jakarta Soekarno - Hatta Airport provide breakfast?
Yes, Model J Hotel Jakarta Soekarno - Hatta Airport provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Model J Hotel Jakarta Soekarno - Hatta Airport?
Model J Hotel Jakarta Soekarno - Hatta Airport is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Model J Hotel Jakarta Soekarno - Hatta Airport have?
Model J Hotel Jakarta Soekarno - Hatta Airport has 7 floors.
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More Reviews from Other Guests in Model J Hotel Jakarta Soekarno - Hatta Airport
9.4
Exceptional
From 124 reviews
Provided by travelers on
Cleanliness
9.6
Room Comfort
9.4
Meal
9.0
Location
9.4
Service and Facilites
9.4
People often mention about Model J Hotel Jakarta Soekarno - Hatta Airport
All
Bedroom (17)
Bathroom (17)
Staff Friendliness (16)
Room Space (16)
Ambiance (15)
Hotel Area (14)
Wifi (11)
Accessibility (10)
Check-in/out Time (10)
Soundproof (9)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Model J Hotel Jakarta Soekarno - Hatta Airport
Number of reviews per page
20
40
Customer reviews
Verified Traveler
9.7
/10
Reviewed 5 day(s) ago
For a hotel close to the airport, the plus point is that we were taken to the airport by a free shuttle bus, especially the kind receptionist, Mas Aby🙏
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Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that our hotel is located near the airport and offers a free shuttle service for your convenience. We sincerely thank you for your hospitality, especially Aby. Your comments will be a driving force for us to continue to strive for the best service. We sincerely hope to welcome you back on your next visit. Thank you. Best regards, J Hotel Management
See original
i***h
Transit
9.1
/10
Reviewed 5 day(s) ago
The room was brand new, spacious, clean, quiet, with just the right shower pressure, and everything was great. Awesome.
See original
Find this review helpful?
Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to hear that you were satisfied with our new room, it was spacious, clean and had comfortable shower pressure. We are very pleased that everything met your expectations. We appreciate your support and look forward to welcoming you back again soon. Best regards, Model Manager, Hotel J
See original
MB
Marcell B. P.
Transit
9.4
/10
Reviewed 7 day(s) ago
everything is good, there is a shuttle to the airport too (even if its only 1 person they would still take you to the airport)
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Accommodation's Reply
16 Nov 2025
Dear valued guest,
Thank you for your kind feedback. We’re glad to know you had a pleasant experience during your stay. We truly appreciate your positive comments about our facilities and shuttle service. Our team is always committed to providing convenient airport transfers, even for a single guest, to ensure a smooth and comfortable journey.
We look forward to welcoming you back on your next visit. Have a wonderful day.
Warm regards,
Management Model J Hotel
J***o
Leisure
8.8
/10
Reviewed 2 week(s) ago
Transit hotel for early morning flight. So I booked for hotel room only. The room was super clean. Quiet area very near to the airport, only 15 minutes by hotel free shuttle service. The receptionist is friendly and helpful. Good for a good rest, cheap and affordable hotel. Really satisfied and recommend for travelers. Thanks Model J Hotel.
Read More
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest,
Thank you very much for sharing your kind review. We’re delighted to know that you had a pleasant transit stay and appreciated our clean and comfortable room, quiet location, and convenient airport shuttle service. It’s wonderful to hear that our receptionist made a positive impression with friendly and helpful service.
We truly appreciate your recommendation and look forward to welcoming you back for another comfortable stay at Model J Hotel.
Warm regards,
Management Model J Hotel
A***a
Transit
9.4
/10
Reviewed 2 week(s) ago
I’ve stayed here a few times whenever I am on transit in Jakarta. The room cleanliness is excellent, airport transfer service on time and great. I love their room bathroom, floor not slippery, spacious enough, and clean! Smart TV, Wi-Fi connections are great too. PERFECT!
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Dear valued guest,
Thank you very much for your continued trust and for sharing such wonderful feedback, We’re truly delighted to know that you always enjoy your stay with us, especially our clean and comfortable rooms, bathroom facilities, and reliable airport transfer service. It’s also great to hear that you’re pleased with our Smart TV and Wi-Fi connection. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon for another perfect stay.
Warm regards,
Management Model J Hotel
A***f
9.7
/10
Reviewed 5 week(s) ago
The staff were very friendly, and we got a free room upgrade from superior to deluxe.
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear valued guest,
Thank you for your kind review, We’re delighted to hear that you enjoyed our friendly service and appreciated the complimentary room upgrade. We always strive to make our guests feel comfortable and valued. We look forward to welcoming you back soon.
Warm regards,
Management Model J Hotel
MA
Muhammad A. P.
Leisure
10.0
/10
Reviewed 6 week(s) ago
Very satisfied with my first stay here, super friendly service (thank you, Mas Aby), nice room, cool, clean, fragrant (even the fragrant hallway)... Free shuttle to the airport too.... Will be on the top list of hotels to visit again 👍🏻👍🏻👍🏻
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that your first stay was very pleasant. Our team, especially Aby, always appreciate your compliments. We are committed to maintaining cleanliness, comfort and providing the best service to all our guests. See you again on your next visit. Best regards, Hotel Manager Model
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류
류상진
Transit
8.8
/10
Reviewed 6 week(s) ago
I was so shocked that I could even hear the wall switch in the next room being pressed so loudly. Everything else was fine, but the noise between the walls was the worst.
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Accommodation's Reply
15 Oct 2025
Dear Valued guest,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the noise from the neighboring room. We truly appreciate you bringing this to our attention and will look into ways to improve our soundproofing for a more comfortable stay in the future. We’re glad to hear that everything else met your expectations and hope to have the opportunity to welcome you again with a better experience.
Warm regards,
Management Model J Hotel
Verified Traveler
Transit
9.4
/10
Reviewed 9 week(s) ago
The hotel is comfortable, clean, the room interior is nice… The service is also very good, especially for Kak Aby, thank you.
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Accommodation's Reply
22 Sep 2025
Dear valued guest, Thank you for your positive review. We are delighted to know that you enjoyed the clean room, the beautiful interior, and the service from our team. We would especially like to convey your appreciation to Aby for the impressive service. We look forward to welcoming you back on your next visit. Sincerely, Management of Model j hotel
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NM
Novi M.
6.4
/10
Reviewed 14 week(s) ago
Check in time is at 2pm. Actually I don’t mind to wait. But please don’t PHP your customer. The staff said “give us 15-20minute then i will let u know”.
I wait until 2 pm but they don’t inform me about the room until I came to them and asking is my room done?
Yang saya tidak suka itu saya duduk tepat di depan mereka. Tapi sampai pukul 2 mereka malah melayani turis asing yg baru datang. Sementara saya yang sudah menunggu lama tidak di gubris sama sekali sampai saya yg harus datang k meja mereka!
Read More
1 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear Ms. Novi M.
Greetings from Model J Hotel Jakarta Airport.
We would like to apologize regarding the inconvenience during your stay, since the Check In time at 2 PM and the room is not available yet, we're trying to inspect the room cleanliness to give you the best experience to you.
We do apologize about what happened last time during your stay with us, we will fix up this issue and ensure the smooth check in process.
As an apology, we will give you another compliments and benefits for your next stay.
Looking forward to see you.
Thank you.
Regards,
Aby Mutamam,
Guest Service Agent
R***a
Transit
10.0
/10
Reviewed 16 week(s) ago
Very comfortable, clean, nice furniture and want to come again
See original
1 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear Valued Guest,
Thank you very much for your kind words about our staff and overall service. We truly appreciate your positive feedback.
Your feedback is important to us, and we will review our service hours and consider alternatives to better serve guests who check in after 8 PM. Thank you again for sharing your experience, and we hope to welcome you back with an even better stay in the future.
Best Regards,
Aby Mutamam
Guest Service Agent
MR
Manickam R.
Transit
9.3
/10
Reviewed 18 week(s) ago
All are good and staffs also very kind and humble, only i was upset about food, night 8pm restraunt are closed, we can't order food if check in after 8pm.
Find this review helpful?
Accommodation's Reply
26 Jul 2025
Dear Valued Guest, Thank you very much for your kind words about our staff and overall service. We truly appreciate your positive feedback.
We do appologize to hear about your disappointment regarding the restaurant’s closing time. We understand how inconvenient it can be to arrive late and not have food options available. Your feedback is important to us, and we will review our service hours and consider alternatives to better serve guests who check in after 8 PM.
Thank you again for sharing your experience, and we hope to welcome you back with an even better stay in the future. Best Regards, Faid Khasani Front Office Manager
S***a
Transit
10.0
/10
Reviewed 20 week(s) ago
The hotel is really nice, it's clean and new too.
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for your message! We are delighted to hear that you were pleased with the service provided by our staff and the cleanliness of your new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. If you have further feedback or need assistance, please do not hesitate to contact us. Warmest Regards, Faid Khasani Front Office Manager
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E***a
Transit
10.0
/10
Reviewed 20 week(s) ago
Very impressive, good, good service
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for your message! We are delighted to hear that you were pleased with the service provided by our staff and the cleanliness of your new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. If you have further feedback or need assistance, please do not hesitate to contact us. Warmest Regards, Faid Khasani Front Office Manager
See original
G***s
6.2
/10
Reviewed 22 week(s) ago
Horror hotel, around 12 midnight wanted to go out to find food. Waited in the elevator for a long time, suddenly the elevator opened there was a housekeeping box and no one was there. Suddenly the elevator went up and down unclearly on the monitor. The hotel was not in sync. There was a realistic person explaining that at that time the housekeeping team had all gone home and there were no more activities. While I confirmed via call and said there were still activities.
Read More
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for your message! We apologize if anything made you feel uncomfortable during your stay. Your feedback is very important to us as we continue to improve the quality of our service and guest comfort. We understand that every guest has a different experience. Thank you for your feedback, and we hope to welcome you back for an even more pleasant experience in the future. If you have further feedback or need assistance, please do not hesitate to contact us. Warmest Regards, Faid Khasani Front Office Manager
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A***i
9.3
/10
Reviewed 22 week(s) ago
The staff were very friendly and helpful (for Olivia and Abie)
Find this review helpful?
Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff Olivia and Abie and the cleanness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
See original
S***a
Transit
9.4
/10
Reviewed 22 week(s) ago
Very nice hotel, new, clean, good service…
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Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
See original
K***a
10.0
/10
Reviewed 23 week(s) ago
The hotel is nice, clean and the lobby smells good.
See original
1 people find it helpful
Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
See original
sw
suci w. s.
10.0
/10
Reviewed 25 week(s) ago
Clean, comfortable room, according to your wishes.
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Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
See original
sw
suci w. s.
Leisure
10.0
/10
Reviewed 25 week(s) ago
Clean, comfortable room. The location is also very close to the airport.
See original
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Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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9.4
Exceptional
From 124 reviews
Provided by travelers on
Cleanliness
9.6
Room Comfort
9.4
Meal
9.0
Location
9.4
Service and Facilites
9.4
People often mention about Model J Hotel Jakarta Soekarno - Hatta Airport
All
Bedroom (17)
Bathroom (17)
Staff Friendliness (16)
Room Space (16)
Ambiance (15)
Hotel Area (14)
Wifi (11)
Accessibility (10)
Check-in/out Time (10)
Soundproof (9)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Model J Hotel Jakarta Soekarno - Hatta Airport
Number of reviews per page
20
40
Customer reviews
Verified Traveler
9.7
/10
Reviewed 5 day(s) ago
For a hotel close to the airport, the plus point is that we were taken to the airport by a free shuttle bus, especially the kind receptionist, Mas Aby🙏
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that our hotel is located near the airport and offers a free shuttle service for your convenience. We sincerely thank you for your hospitality, especially Aby. Your comments will be a driving force for us to continue to strive for the best service. We sincerely hope to welcome you back on your next visit. Thank you. Best regards, J Hotel Management
See original
i***h
Transit
9.1
/10
Reviewed 5 day(s) ago
The room was brand new, spacious, clean, quiet, with just the right shower pressure, and everything was great. Awesome.
See original
Find this review helpful?
Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to hear that you were satisfied with our new room, it was spacious, clean and had comfortable shower pressure. We are very pleased that everything met your expectations. We appreciate your support and look forward to welcoming you back again soon. Best regards, Model Manager, Hotel J
See original
MB
Marcell B. P.
Transit
9.4
/10
Reviewed 7 day(s) ago
everything is good, there is a shuttle to the airport too (even if its only 1 person they would still take you to the airport)
See original
Find this review helpful?
Accommodation's Reply
16 Nov 2025
Dear valued guest,
Thank you for your kind feedback. We’re glad to know you had a pleasant experience during your stay. We truly appreciate your positive comments about our facilities and shuttle service. Our team is always committed to providing convenient airport transfers, even for a single guest, to ensure a smooth and comfortable journey.
We look forward to welcoming you back on your next visit. Have a wonderful day.
Warm regards,
Management Model J Hotel
J***o
Leisure
8.8
/10
Reviewed 2 week(s) ago
Transit hotel for early morning flight. So I booked for hotel room only. The room was super clean. Quiet area very near to the airport, only 15 minutes by hotel free shuttle service. The receptionist is friendly and helpful. Good for a good rest, cheap and affordable hotel. Really satisfied and recommend for travelers. Thanks Model J Hotel.
Read More
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest,
Thank you very much for sharing your kind review. We’re delighted to know that you had a pleasant transit stay and appreciated our clean and comfortable room, quiet location, and convenient airport shuttle service. It’s wonderful to hear that our receptionist made a positive impression with friendly and helpful service.
We truly appreciate your recommendation and look forward to welcoming you back for another comfortable stay at Model J Hotel.
Warm regards,
Management Model J Hotel
A***a
Transit
9.4
/10
Reviewed 2 week(s) ago
I’ve stayed here a few times whenever I am on transit in Jakarta. The room cleanliness is excellent, airport transfer service on time and great. I love their room bathroom, floor not slippery, spacious enough, and clean! Smart TV, Wi-Fi connections are great too. PERFECT!
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Dear valued guest,
Thank you very much for your continued trust and for sharing such wonderful feedback, We’re truly delighted to know that you always enjoy your stay with us, especially our clean and comfortable rooms, bathroom facilities, and reliable airport transfer service. It’s also great to hear that you’re pleased with our Smart TV and Wi-Fi connection. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon for another perfect stay.
Warm regards,
Management Model J Hotel
A***f
9.7
/10
Reviewed 5 week(s) ago
The staff were very friendly, and we got a free room upgrade from superior to deluxe.
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear valued guest,
Thank you for your kind review, We’re delighted to hear that you enjoyed our friendly service and appreciated the complimentary room upgrade. We always strive to make our guests feel comfortable and valued. We look forward to welcoming you back soon.
Warm regards,
Management Model J Hotel
MA
Muhammad A. P.
Leisure
10.0
/10
Reviewed 6 week(s) ago
Very satisfied with my first stay here, super friendly service (thank you, Mas Aby), nice room, cool, clean, fragrant (even the fragrant hallway)... Free shuttle to the airport too.... Will be on the top list of hotels to visit again 👍🏻👍🏻👍🏻
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that your first stay was very pleasant. Our team, especially Aby, always appreciate your compliments. We are committed to maintaining cleanliness, comfort and providing the best service to all our guests. See you again on your next visit. Best regards, Hotel Manager Model
See original
류
류상진
Transit
8.8
/10
Reviewed 6 week(s) ago
I was so shocked that I could even hear the wall switch in the next room being pressed so loudly. Everything else was fine, but the noise between the walls was the worst.
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Accommodation's Reply
15 Oct 2025
Dear Valued guest,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the noise from the neighboring room. We truly appreciate you bringing this to our attention and will look into ways to improve our soundproofing for a more comfortable stay in the future. We’re glad to hear that everything else met your expectations and hope to have the opportunity to welcome you again with a better experience.
Warm regards,
Management Model J Hotel
Verified Traveler
Transit
9.4
/10
Reviewed 9 week(s) ago
The hotel is comfortable, clean, the room interior is nice… The service is also very good, especially for Kak Aby, thank you.
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Accommodation's Reply
22 Sep 2025
Dear valued guest, Thank you for your positive review. We are delighted to know that you enjoyed the clean room, the beautiful interior, and the service from our team. We would especially like to convey your appreciation to Aby for the impressive service. We look forward to welcoming you back on your next visit. Sincerely, Management of Model j hotel
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NM
Novi M.
6.4
/10
Reviewed 14 week(s) ago
Check in time is at 2pm. Actually I don’t mind to wait. But please don’t PHP your customer. The staff said “give us 15-20minute then i will let u know”.
I wait until 2 pm but they don’t inform me about the room until I came to them and asking is my room done?
Yang saya tidak suka itu saya duduk tepat di depan mereka. Tapi sampai pukul 2 mereka malah melayani turis asing yg baru datang. Sementara saya yang sudah menunggu lama tidak di gubris sama sekali sampai saya yg harus datang k meja mereka!
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1 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear Ms. Novi M.
Greetings from Model J Hotel Jakarta Airport.
We would like to apologize regarding the inconvenience during your stay, since the Check In time at 2 PM and the room is not available yet, we're trying to inspect the room cleanliness to give you the best experience to you.
We do apologize about what happened last time during your stay with us, we will fix up this issue and ensure the smooth check in process.
As an apology, we will give you another compliments and benefits for your next stay.
Looking forward to see you.
Thank you.
Regards,
Aby Mutamam,
Guest Service Agent
R***a
Transit
10.0
/10
Reviewed 16 week(s) ago
Very comfortable, clean, nice furniture and want to come again
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1 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear Valued Guest,
Thank you very much for your kind words about our staff and overall service. We truly appreciate your positive feedback.
Your feedback is important to us, and we will review our service hours and consider alternatives to better serve guests who check in after 8 PM. Thank you again for sharing your experience, and we hope to welcome you back with an even better stay in the future.
Best Regards,
Aby Mutamam
Guest Service Agent
MR
Manickam R.
Transit
9.3
/10
Reviewed 18 week(s) ago
All are good and staffs also very kind and humble, only i was upset about food, night 8pm restraunt are closed, we can't order food if check in after 8pm.
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Accommodation's Reply
26 Jul 2025
Dear Valued Guest, Thank you very much for your kind words about our staff and overall service. We truly appreciate your positive feedback.
We do appologize to hear about your disappointment regarding the restaurant’s closing time. We understand how inconvenient it can be to arrive late and not have food options available. Your feedback is important to us, and we will review our service hours and consider alternatives to better serve guests who check in after 8 PM.
Thank you again for sharing your experience, and we hope to welcome you back with an even better stay in the future. Best Regards, Faid Khasani Front Office Manager
S***a
Transit
10.0
/10
Reviewed 20 week(s) ago
The hotel is really nice, it's clean and new too.
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for your message! We are delighted to hear that you were pleased with the service provided by our staff and the cleanliness of your new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. If you have further feedback or need assistance, please do not hesitate to contact us. Warmest Regards, Faid Khasani Front Office Manager
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E***a
Transit
10.0
/10
Reviewed 20 week(s) ago
Very impressive, good, good service
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for your message! We are delighted to hear that you were pleased with the service provided by our staff and the cleanliness of your new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. If you have further feedback or need assistance, please do not hesitate to contact us. Warmest Regards, Faid Khasani Front Office Manager
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G***s
6.2
/10
Reviewed 22 week(s) ago
Horror hotel, around 12 midnight wanted to go out to find food. Waited in the elevator for a long time, suddenly the elevator opened there was a housekeeping box and no one was there. Suddenly the elevator went up and down unclearly on the monitor. The hotel was not in sync. There was a realistic person explaining that at that time the housekeeping team had all gone home and there were no more activities. While I confirmed via call and said there were still activities.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Valued Guest, Thank you for your message! We apologize if anything made you feel uncomfortable during your stay. Your feedback is very important to us as we continue to improve the quality of our service and guest comfort. We understand that every guest has a different experience. Thank you for your feedback, and we hope to welcome you back for an even more pleasant experience in the future. If you have further feedback or need assistance, please do not hesitate to contact us. Warmest Regards, Faid Khasani Front Office Manager
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A***i
9.3
/10
Reviewed 22 week(s) ago
The staff were very friendly and helpful (for Olivia and Abie)
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Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff Olivia and Abie and the cleanness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
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S***a
Transit
9.4
/10
Reviewed 22 week(s) ago
Very nice hotel, new, clean, good service…
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Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
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K***a
10.0
/10
Reviewed 23 week(s) ago
The hotel is nice, clean and the lobby smells good.
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1 people find it helpful
Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
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sw
suci w. s.
10.0
/10
Reviewed 25 week(s) ago
Clean, comfortable room, according to your wishes.
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Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
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sw
suci w. s.
Leisure
10.0
/10
Reviewed 25 week(s) ago
Clean, comfortable room. The location is also very close to the airport.
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Accommodation's Reply
27 Jun 2025
. Dear Valued Guest, Thank you for your message! We are glad to hear that you are pleased with the service provided by our staff and the cleanliness of the new room. Your satisfaction is our top priority, and we hope this will enhance your experience with us. Should you have any further feedback or need assistance, please do not hesitate to contact us. Warm Regards, Faid Khasani Front Office Manager
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