New Golden Clouds Homestay

Villas
Preferred Partner
9.1
/10
Exceptional
195 reviews

What Guests Say About Their Stay

M***a
9.4
/ 10
The hotel is close to Garut Station, about 15 minutes by Grab. The check-in and checkout process is fast, the room is aesthetic and clean, in the room there is a kettle and glass so you can refill mineral water as much as you like which is located outside the room. The best thing about this hotel is that it is located on the rooftop, we can see the hotel surrounded by mountains. Sunset, the sunrise at night is really cool. Thank you
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R***R
9.4
/ 10
Unique homestay. The room is also unique and very clean. The view of Mount Cikuray from the room window is really cool! Go to the rooftop to see the Garut night sky filled with stars. The staff are friendly, helpful and responsive. A week before staying, we had already WA about the homestay and how to check in. You can check in online. Very informative and easy. The location is strategic. Close to Garut station. Close to Garut town square. Close to Garut's famous and delicious culinary. Unfortunately, I only stayed here for one night yesterday. Next time I go to Garut, I think I'll stay here again. 😉👍🏻. For those of you on vacation in Garut, New Golden Clouds Homestay is highly recommended 🥰.
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Guest
9.7
/ 10
Great and Unique Room, best fit for young Families who likes traveling and new experience, near city center and local food culinary place. Roof top view are amazing. Highly recommended. Attention, not suitable for oldies, all room are in 3rd floor by stairs, no elevator.
In the Area
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Jl Papandayan No 99, Garut Kota, Regol, Garut, Jawa Barat, Indonesia, Garut Kota, Garut, Jawa Barat, Indonesia, 44114

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at New Golden Clouds Homestay is a good choice when you are visiting Garut Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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New Golden Clouds Homestay Address: Map & Location

Jl Papandayan No 99, Garut Kota, Regol, Garut, Jawa Barat, Indonesia, Garut Kota, Garut, Jawa Barat, Indonesia, 44114
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Discover More About New Golden Clouds Homestay

Location


Staying at New Golden Clouds Homestay is a good choice when you are visiting Garut Kota.

About New Golden Clouds Homestay

When staying at a villa, the design and architecture are two important factors that can spoil your eyes. With its unique setting, New Golden Clouds Homestay provides a pleasant accommodation for your stay.

From business event to corporate gathering, New Golden Clouds Homestay provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at New Golden Clouds Homestay is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, New Golden Clouds Homestay is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from New Golden Clouds Homestay exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

New Golden Clouds Homestay is a villa with great comfort and excellent service according to most villa's guests.

Staying at New Golden Clouds Homestay will surely satisfy you with its great hospitality and affordable price.

All facilities in New Golden Clouds Homestay

Bar, Cafe and Lounge New Golden Clouds Homestay
Bar, Cafe and Lounge
Lobby New Golden Clouds Homestay
Lobby
Accommodation Services New Golden Clouds Homestay
Accommodation Services
Exterior New Golden Clouds Homestay
Exterior
Bedroom New Golden Clouds Homestay
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Food and Drinks

  • A la carte breakfast
  • Breakfast (surcharge)
  • Dining area
  • Snacks

General

  • AC
  • Clothes dryer
  • Non-smoking room
  • Rooftop terrace

Transportation

  • Limited parking
  • Car rental
  • Secure parking

In-room Facilities

  • Desk
  • Hairdryer
  • Shower

Connectivity

  • Free WiFi

Business Facilities

  • PRINTER

Accommodation Policy & General Information in New Golden Clouds Homestay

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Golden Clouds Homestay
12
Number of floors in New Golden Clouds Homestay
4
Another facilities in New Golden Clouds Homestay
Coffee/tea in lobby, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in New Golden Clouds Homestay

What are available facilities at New Golden Clouds Homestay?
There are top facilites at New Golden Clouds Homestay such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at New Golden Clouds Homestay?
Check-in time at New Golden Clouds Homestay is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does New Golden Clouds Homestay provide breakfast?
Yes, New Golden Clouds Homestay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of New Golden Clouds Homestay?
New Golden Clouds Homestay is officially classified as a 0.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does New Golden Clouds Homestay have?
New Golden Clouds Homestay has 4 floors.
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More Reviews from Other Guests in New Golden Clouds Homestay

9.1
Exceptional
From 194 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.2

Service and Facilites

9.1

People often mention about New Golden Clouds Homestay
All
Distance to City Center (24)
Ambiance (23)
Bedroom (22)
Staff Friendliness (21)
Bathroom (19)
Accessibility (16)
Hotel Area (16)
Room Space (15)
Wifi (14)
Check-in/out Time (14)
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Most Recent
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Traveler Reviews New Golden Clouds Homestay

Number of reviews per page
20
40
Customer reviews
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 hour(s) ago
A pleasant place to stay. The view from the hotel is beautiful. The staff is very friendly and helpful. However, when booking a ride online to the hotel, make sure the address is the same as Jalan Papandayan. If you don't find the New Golden Clouds hotel by name, you can search for "New Golden Rises Bakery" as there is a bakery under the hotel.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A homestay, but no less than a hotel. The rooms are mezzanine-style, making it feel like booking a villa! The staff is also informative, and the WhatsApp admin is quick to respond. The rooftop view is simply stunning. I won't regret staying here. Thank you.
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Accommodation's Reply
26 Nov 2025
Thank you so much for your review! We are so glad you enjoyed your stay with us. Guest satisfaction is our top priority, and positive reviews like these motivate us to continue providing the best service possible. We look forward to welcoming you back again in the future. Best regards, Awan Emas Baharu Homestay Team
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g***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Please provide air freshener for the bedroom. Overall, I really like it. Recommended 😍. Thank you to the friendly staff.
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Accommodation's Reply
26 Nov 2025
Thank you so much for choosing to stay at New Golden Clouds and writing this lovely review! 💛 We're so glad to hear that you enjoyed your stay and that our team was so friendly too. We've received your feedback on the bedroom air purifier and will be working on it soon to make your next stay even more comfortable. Best regards, New Golden Clouds Homestay Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent service! I'll stay here again next time!
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Thank you so much for your 5-star review! We are so glad to hear that you enjoyed your stay with us. Guest satisfaction is our top priority, and positive comments like these motivate us to continue providing the best service possible. We hope to welcome you back soon. Best regards, Awan Emas Baharu Homestay Team
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The experience of staying here is a little different from the others, the room is more like a boarding house, it's nice, clean too, and the facilities are more sophisticated in my opinion, but I don't know why it feels like I'm locked in a golden cage, everything is nice but feels like I'm being watched because of all the rules and regulations, in the end the vacation doesn't feel like a vacation 🤣. Feel the sensation of staying here yourself. Overall, it's ok for those of you who want to stay in Garut city with a mountain view in the city center.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Thank you so much for your kind review! We're really happy to know everything from pre-booking to check-out went smoothly. Hope to welcome you back again soon Niva Ar. Receptionist
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Good experience to stay with modern tech
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Thank you so much for your kind review! We're really happy to know everything from pre-booking to check-out went smoothly. Hope to welcome you back again soon Niva Ar. Receptionist
fanny j.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff was friendly, from arrival until early check-out (5 a.m.), everyone was friendly and responsive. The rooms were nice, clean, tidy, and unique.
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1 people find it helpful
Accommodation's Reply
02 Aug 2025
Hi Sis, Thank you very much for your positive review 🙏. It was a pleasure to welcome you from your arrival until your early check out at 5 AM. We are also happy that you felt comfortable with the clean and unique room 😊. Best Regards, Firdaus | receptionist. New Golden Clouds Homestay
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S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
A really great hotel... Aesthetic room layout, no regrets staying here.
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3 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you for your review, Ma'am. We are delighted that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again soon. Best regards, New Golden Clouds Homestay Team
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
We had a wonderful stay at the New Golden Clouds Hotel. All the staff were very friendly and helpful. The cleanliness of the homestay and rooms was exceptional. The cozy design of the homestay, the rooms, and the bathrooms made our stay even more comfortable and enjoyable. The kids were delighted. We will definitely choose this again if we return to Garut. Homestay feels like a hotel ⭐⭐⭐⭐⭐
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you so much for your kind review ! We’re really happy to know everything from pre-booking to check-out went smoothly. Hope to welcome you back again soon Niva Ar. Receptionist
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel is close to Garut Station, about 15 minutes by Grab. The check-in and checkout process is fast, the room is aesthetic and clean, in the room there is a kettle and glass so you can refill mineral water as much as you like which is located outside the room. The best thing about this hotel is that it is located on the rooftop, we can see the hotel surrounded by mountains. Sunset, the sunrise at night is really cool. Thank you
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5 people find it helpful
Accommodation's Reply
12 Jul 2025
Thank you for your review, Ma'am. We are delighted that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again soon. Best regards, New Golden Clouds Homestay Team
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Ikhsan N. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The most worthwhile homestay if you want to vacation in Garut.
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3 people find it helpful
Accommodation's Reply
06 Jun 2025
Thank you for your review, Sir. We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. Hopefully we can welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
OK, beds are quite comfortable, interesting experience for kids.
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Accommodation's Reply
14 Apr 2025
Thank you for your review. Glad to hear the beds were comfortable enough and the kids enjoyed their stay. Best wishes from the New Golden Clouds team, see you soon.
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 41 week(s) ago
the hotel is very strategic in the city center
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6 people find it helpful
Accommodation's Reply
20 Feb 2025
Thank you for your review, Ma'am. We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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C***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.6
/10
Reviewed 44 week(s) ago
Very very very very Dissapointed stay here. The hotel already contact and reconfirm for arrival time and while we arrived at 9PM, the staff told us the AC was broken and not cool. (Like whaaat???) and don’t understand why they don’t prepare and fix it since the afternoon???? Why should waiting the guest to come???? Another things, the towel amenities already not good condition and parking area very limited and they don’t have anyone to arrange the parking. Very very very BAD. Oya, there’s also no manager in charge only staff available so yeaaahh…
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13 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you Mrs. Cut Emyra for the review that has been given. We apologize for the inconvenience that you experienced during your stay at New Golden Clouds Homestay. We understand your disappointment, especially regarding the AC that was not functioning optimally and the condition of the towels. As a form of responsibility, we have made a refund according to the amount we received from Traveloka, this is the only step we can take, because at that time the AC in your room could not be repaired, due to the difficulty of getting spare parts for this problem in the city of Garut. For repairs, we have currently repaired the problematic AC, and we have also prepared a stock of AC spare parts to anticipate if similar problems occur in the future. Thank you for your attention, New Golden Clouds Homestay Team
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 45 week(s) ago
The distance from Garut station is quite close (you can walk to get there) this homestay feels like a hotel, the rooms are comfortable, aesthetic, clean, fragrant, cold AC, friendly and fast response staff. This place is not very friendly for toddlers and the elderly, because the rooms here are mezzanine models, you have to focus and be careful when going up and down the stairs, and our heads hit the short roof several times when we wanted to go down the stairs. It would be better if there was a more visible sign, because the warning writing is quite small. If I have the chance I will stay here again.
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+4
3 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you for your review, Ma'am. We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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l***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
the room is a mezzanine, it's on top. Below the bathroom and work space, table and chairs. It's a nice new experience to get this type of room. The staff are friendly.
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3 people find it helpful
Accommodation's Reply
15 Jan 2025
Hi, Mrs. Lidha. Thank you for your review, Ma'am! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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Riki S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Overall very recommended to stay at this hotel to spend time in Garut City Center.
2 people find it helpful
Accommodation's Reply
15 Jan 2025
Hi Mr. Riki S. Thank you for your review, Sir! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Clean, modern rooms close to city center
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3 people find it helpful
Accommodation's Reply
13 Jan 2025
Hi Ma'am/Sir. Thank you for your review, Ma'am! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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denis g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
Friendly staff, close to city center, view of Ciremai
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Accommodation's Reply
13 Jan 2025
Hi Mr. Denis G. Thank you for your review, Sir! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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Wandy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Overall, the service is good. But unfortunately the bathroom floor is a bit slippery, so you have to be careful.
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1 people find it helpful
Accommodation's Reply
13 Jan 2025
Hi Ms. Wandy. Thank you for your review, Ma'am! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. Hopefully we can welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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Number of reviews per page
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40

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Lobby 4 New Golden Clouds Homestay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 194 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.2

Service and Facilites

9.1

People often mention about New Golden Clouds Homestay
All
Distance to City Center (24)
Ambiance (23)
Bedroom (22)
Staff Friendliness (21)
Bathroom (19)
Accessibility (16)
Hotel Area (16)
Room Space (15)
Wifi (14)
Check-in/out Time (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews New Golden Clouds Homestay

Number of reviews per page
20
40
Customer reviews
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 hour(s) ago
A pleasant place to stay. The view from the hotel is beautiful. The staff is very friendly and helpful. However, when booking a ride online to the hotel, make sure the address is the same as Jalan Papandayan. If you don't find the New Golden Clouds hotel by name, you can search for "New Golden Rises Bakery" as there is a bakery under the hotel.
Read More
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A homestay, but no less than a hotel. The rooms are mezzanine-style, making it feel like booking a villa! The staff is also informative, and the WhatsApp admin is quick to respond. The rooftop view is simply stunning. I won't regret staying here. Thank you.
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Accommodation's Reply
26 Nov 2025
Thank you so much for your review! We are so glad you enjoyed your stay with us. Guest satisfaction is our top priority, and positive reviews like these motivate us to continue providing the best service possible. We look forward to welcoming you back again in the future. Best regards, Awan Emas Baharu Homestay Team
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g***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Please provide air freshener for the bedroom. Overall, I really like it. Recommended 😍. Thank you to the friendly staff.
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Accommodation's Reply
26 Nov 2025
Thank you so much for choosing to stay at New Golden Clouds and writing this lovely review! 💛 We're so glad to hear that you enjoyed your stay and that our team was so friendly too. We've received your feedback on the bedroom air purifier and will be working on it soon to make your next stay even more comfortable. Best regards, New Golden Clouds Homestay Team
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent service! I'll stay here again next time!
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Thank you so much for your 5-star review! We are so glad to hear that you enjoyed your stay with us. Guest satisfaction is our top priority, and positive comments like these motivate us to continue providing the best service possible. We hope to welcome you back soon. Best regards, Awan Emas Baharu Homestay Team
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The experience of staying here is a little different from the others, the room is more like a boarding house, it's nice, clean too, and the facilities are more sophisticated in my opinion, but I don't know why it feels like I'm locked in a golden cage, everything is nice but feels like I'm being watched because of all the rules and regulations, in the end the vacation doesn't feel like a vacation 🤣. Feel the sensation of staying here yourself. Overall, it's ok for those of you who want to stay in Garut city with a mountain view in the city center.
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Thank you so much for your kind review! We're really happy to know everything from pre-booking to check-out went smoothly. Hope to welcome you back again soon Niva Ar. Receptionist
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Good experience to stay with modern tech
Find this review helpful?
Accommodation's Reply
17 Oct 2025
Thank you so much for your kind review! We're really happy to know everything from pre-booking to check-out went smoothly. Hope to welcome you back again soon Niva Ar. Receptionist
fanny j.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff was friendly, from arrival until early check-out (5 a.m.), everyone was friendly and responsive. The rooms were nice, clean, tidy, and unique.
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1 people find it helpful
Accommodation's Reply
02 Aug 2025
Hi Sis, Thank you very much for your positive review 🙏. It was a pleasure to welcome you from your arrival until your early check out at 5 AM. We are also happy that you felt comfortable with the clean and unique room 😊. Best Regards, Firdaus | receptionist. New Golden Clouds Homestay
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S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
A really great hotel... Aesthetic room layout, no regrets staying here.
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3 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you for your review, Ma'am. We are delighted that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again soon. Best regards, New Golden Clouds Homestay Team
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
We had a wonderful stay at the New Golden Clouds Hotel. All the staff were very friendly and helpful. The cleanliness of the homestay and rooms was exceptional. The cozy design of the homestay, the rooms, and the bathrooms made our stay even more comfortable and enjoyable. The kids were delighted. We will definitely choose this again if we return to Garut. Homestay feels like a hotel ⭐⭐⭐⭐⭐
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you so much for your kind review ! We’re really happy to know everything from pre-booking to check-out went smoothly. Hope to welcome you back again soon Niva Ar. Receptionist
M***a
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Leisure
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9.4
/10
Reviewed 23 week(s) ago
The hotel is close to Garut Station, about 15 minutes by Grab. The check-in and checkout process is fast, the room is aesthetic and clean, in the room there is a kettle and glass so you can refill mineral water as much as you like which is located outside the room. The best thing about this hotel is that it is located on the rooftop, we can see the hotel surrounded by mountains. Sunset, the sunrise at night is really cool. Thank you
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5 people find it helpful
Accommodation's Reply
12 Jul 2025
Thank you for your review, Ma'am. We are delighted that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again soon. Best regards, New Golden Clouds Homestay Team
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Ikhsan N. A.
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Staycation
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10.0
/10
Reviewed 28 week(s) ago
The most worthwhile homestay if you want to vacation in Garut.
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3 people find it helpful
Accommodation's Reply
06 Jun 2025
Thank you for your review, Sir. We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. Hopefully we can welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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M***M
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9.4
/10
Reviewed 33 week(s) ago
OK, beds are quite comfortable, interesting experience for kids.
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Accommodation's Reply
14 Apr 2025
Thank you for your review. Glad to hear the beds were comfortable enough and the kids enjoyed their stay. Best wishes from the New Golden Clouds team, see you soon.
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a***i
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Staycation
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9.1
/10
Reviewed 41 week(s) ago
the hotel is very strategic in the city center
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6 people find it helpful
Accommodation's Reply
20 Feb 2025
Thank you for your review, Ma'am. We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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C***t
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Leisure
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7.6
/10
Reviewed 44 week(s) ago
Very very very very Dissapointed stay here. The hotel already contact and reconfirm for arrival time and while we arrived at 9PM, the staff told us the AC was broken and not cool. (Like whaaat???) and don’t understand why they don’t prepare and fix it since the afternoon???? Why should waiting the guest to come???? Another things, the towel amenities already not good condition and parking area very limited and they don’t have anyone to arrange the parking. Very very very BAD. Oya, there’s also no manager in charge only staff available so yeaaahh…
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13 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you Mrs. Cut Emyra for the review that has been given. We apologize for the inconvenience that you experienced during your stay at New Golden Clouds Homestay. We understand your disappointment, especially regarding the AC that was not functioning optimally and the condition of the towels. As a form of responsibility, we have made a refund according to the amount we received from Traveloka, this is the only step we can take, because at that time the AC in your room could not be repaired, due to the difficulty of getting spare parts for this problem in the city of Garut. For repairs, we have currently repaired the problematic AC, and we have also prepared a stock of AC spare parts to anticipate if similar problems occur in the future. Thank you for your attention, New Golden Clouds Homestay Team
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E***y
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Leisure
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9.1
/10
Reviewed 45 week(s) ago
The distance from Garut station is quite close (you can walk to get there) this homestay feels like a hotel, the rooms are comfortable, aesthetic, clean, fragrant, cold AC, friendly and fast response staff. This place is not very friendly for toddlers and the elderly, because the rooms here are mezzanine models, you have to focus and be careful when going up and down the stairs, and our heads hit the short roof several times when we wanted to go down the stairs. It would be better if there was a more visible sign, because the warning writing is quite small. If I have the chance I will stay here again.
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+4
3 people find it helpful
Accommodation's Reply
03 Feb 2025
Thank you for your review, Ma'am. We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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l***a
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Staycation
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10.0
/10
Reviewed 46 week(s) ago
the room is a mezzanine, it's on top. Below the bathroom and work space, table and chairs. It's a nice new experience to get this type of room. The staff are friendly.
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3 people find it helpful
Accommodation's Reply
15 Jan 2025
Hi, Mrs. Lidha. Thank you for your review, Ma'am! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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Riki S.
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Staycation
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9.4
/10
Reviewed 46 week(s) ago
Overall very recommended to stay at this hotel to spend time in Garut City Center.
2 people find it helpful
Accommodation's Reply
15 Jan 2025
Hi Mr. Riki S. Thank you for your review, Sir! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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T***n
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10.0
/10
Reviewed 47 week(s) ago
Clean, modern rooms close to city center
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3 people find it helpful
Accommodation's Reply
13 Jan 2025
Hi Ma'am/Sir. Thank you for your review, Ma'am! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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denis g.
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Leisure
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9.4
/10
Reviewed 47 week(s) ago
Friendly staff, close to city center, view of Ciremai
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Accommodation's Reply
13 Jan 2025
Hi Mr. Denis G. Thank you for your review, Sir! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. We hope to welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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Wandy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Overall, the service is good. But unfortunately the bathroom floor is a bit slippery, so you have to be careful.
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1 people find it helpful
Accommodation's Reply
13 Jan 2025
Hi Ms. Wandy. Thank you for your review, Ma'am! We are glad that you and your family enjoyed your experience at New Golden Clouds Homestay. We will continue to strive to provide the best service. Hopefully we can welcome you back again in the future. Warm regards, New Golden Clouds Homestay Team
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