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Oak Tree Emerald Hotel & Conventions Semarang
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Oak Tree Emerald Hotel & Conventions Semarang
Hotels
Preferred Partner Plus
8.7
/10
Very Good
700 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Bad wifi and far from malls. Overall very good. Nice breakfast, gym, rooms and free shuttle.
Mr T U
10.0
/ 10
Hotel staff was very polite and accommodating. Late check out was not a problem. I vacated my room at 17.30 without any extra charge. Restaurant needs a bit of attention and few more dishes need to added to room service menu. I enjoyed my stay thoroughly and going back in September.
Roel
10.0
/ 10
Heerlijk lang zwembad in rustige omgeving tussen (nog) veel groen, niet ver van centrum en enkele universiteiten als UNDIP.
In the Area
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Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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What's around Oak Tree Emerald Hotel & Conventions Semarang
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Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232
Discover More About Oak Tree Emerald Hotel & Conventions Semarang
Location
Oak Tree Emerald Hotel & Conventions Semarang is located in area / city Gajahmungkur.
About Oak Tree Emerald Hotel & Conventions Semarang
Not only located within easy reach of various places of interests for your adventure, but staying at Oak Tree Emerald Hotel & Conventions Semarang will also give you a pleasant stay.
Oak Tree Emerald Hotel & Conventions Semarang is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Oak Tree Emerald Hotel & Conventions Semarang provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Oak Tree Emerald Hotel & Conventions Semarang is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Oak Tree Emerald Hotel & Conventions Semarang, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Oak Tree Emerald Hotel & Conventions Semarang.
If you plan to have a long-term stay, staying at Oak Tree Emerald Hotel & Conventions Semarang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Oak Tree Emerald Hotel & Conventions Semarang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Oak Tree Emerald Hotel & Conventions Semarang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Oak Tree Emerald Hotel & Conventions Semarang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Oak Tree Emerald Hotel & Conventions Semarang.
All facilities in Oak Tree Emerald Hotel & Conventions Semarang
Swimming Pool
Common Space
Lobby
Exterior
Bedroom
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Snacks
- Vegetarian meal
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Porter
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Things to Do
- Barbecue
- Massage
- Outdoor facilities
- Outdoor pool
- Spa
Transportation
- Airport transfer
- Shopping center shuttle
Accessibilty
- Accessible parking
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Oak Tree Emerald Hotel & Conventions Semarang
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Oak Tree Emerald Hotel & Conventions Semarang | 172 |
Number of floors in Oak Tree Emerald Hotel & Conventions Semarang | 11 |
Another facilities in Oak Tree Emerald Hotel & Conventions Semarang | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Oak Tree Emerald Hotel & Conventions Semarang
What are available facilities at Oak Tree Emerald Hotel & Conventions Semarang?
There are top facilites at Oak Tree Emerald Hotel & Conventions Semarang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oak Tree Emerald Hotel & Conventions Semarang?
The standard check-in time at Oak Tree Emerald Hotel & Conventions Semarang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Oak Tree Emerald Hotel & Conventions Semarang provide breakfast?
Yes, Oak Tree Emerald Hotel & Conventions Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Oak Tree Emerald Hotel & Conventions Semarang
Traveloka (700)
Other sources (43)
8.7
Very Good
From 700 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.3
Location
8.7
Service and Facilites
8.7
People often mention about Oak Tree Emerald Hotel & Conventions Semarang
All
Ambiance (79)
Staff Friendliness (71)
Bedroom (71)
Room Space (69)
Bathroom (68)
Surroundings (65)
Distance to City Center (58)
Family Friendly (58)
Hotel Area (58)
Taste (56)
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Traveler Reviews Oak Tree Emerald Hotel & Conventions Semarang
Number of reviews per page
20
40
Customer reviews
DA
Denis A. D. H.
Staycation
10.0
/10
Reviewed 3 day(s) ago
It was a nice stay, the hotel allowed us to check in early at 12.30, instead of the usual 15.00 with no extra cost. Super nice and worth it
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Ms. Denis A. D. H.
Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang.
Thank you for your excellent review. We are delighted to know that you had a pleasant experience with our service during your stay. We look forward to welcoming you and your family back with even better service and quality.
Best regards,
Ika Widiya
Marketing Communication
Fahmi H. M.
Staycation
8.7
/10
Reviewed 1 week(s) ago
Recommended for those who want to vacation in Semarang, the location is very good and the place is comfortable, not noisy, overall everything is okay, just need to improve the breakfast...
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Mr. Fahmi H. M. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the less than satisfactory breakfast menu. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next visit to welcome you back to our hotel with even better service and quality. Best regards, Ika Widiya. Marketing Communication
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a***a
Business
5.7
/10
Reviewed 1 week(s) ago
Just arrived and no help with carrying luggage, the hotel atmosphere is scary and does not match the price and expectations.
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Accommodation's Reply
22 Jul 2025
Dear Ms. a*a. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel, regarding the hotel's appearance being scary and the staff not being helpful with carrying your luggage. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next visit to welcome you back to our hotel with better service and quality. Best regards, Ika Widiya. Marketing Communication
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M***d
Leisure
10.0
/10
Reviewed 1 week(s) ago
The room is spacious, the hotel atmosphere is cool and calming, the breakfast is delicious, the pool is child friendly, just one suggestion, the door closer to the room entrance seems to be old, often does not close properly, it needs repair or replacement.
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Accommodation's Reply
22 Jul 2025
Dear Mr. M*d. Warmest greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for your excellent review. We are delighted to know that you had a pleasant experience during your stay. We look forward to your next visit and to welcome you and your family back with even better service and quality. Best regards, Ika Widiya, Marketing Communication
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M***d
Leisure
9.4
/10
Reviewed 1 week(s) ago
The room is spacious, the hotel atmosphere is cool and calming, the breakfast is delicious, the swimming pool is child friendly, only one suggestion is the bed frame seems to be old and makes noise and needs to be replaced
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Accommodation's Reply
22 Jul 2025
Dear Mr. M*d. Warmest greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for your excellent review. We are delighted to know that you had a pleasant experience during your stay. We look forward to your next visit and to welcome you and your family back with even better service and quality. Best regards, Ika Widiya, Marketing Communication
See original
A***d
Leisure
6.6
/10
Reviewed 2 week(s) ago
staf very friendly but hotel is old and rooms are very lowly maintained. pool and public areas need to be cleaner.
Find this review helpful?
Accommodation's Reply
18 Jul 2025
Dear Mr. A*d. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for giving us your score and review. We apologize for any inconvenience you experienced during your stay at our hotel, particularly regarding the hotel's maintenance needs and the need for cleaning of our public areas. This is a significant note for us to follow up and evaluate in the future. We look forward to welcoming you back to our hotel with even better service and quality. Best regards, Ika Widiya. Marketing Communication
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l***n
9.4
/10
Reviewed 3 week(s) ago
So so lah, near the hotel there is a delicious ice cream place.
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Accommodation's Reply
14 Jul 2025
Dear Ms. l*n. Warmest greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to know that you had a pleasant experience during your stay. We look forward to your next visit and to welcoming you and your family back with even better service and quality. Regards, Ika Widiya, Marketing Communication
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O***I
10.0
/10
Reviewed 3 week(s) ago
comfortable, safe, fun...
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Accommodation's Reply
14 Jul 2025
Dear Mr. O*I. Warmest greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to know that you had a pleasant experience during your stay. We look forward to your next visit and to welcoming you and your family back with even better service and quality. Regards, Ika Widiya, Marketing Communication
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N***a
Staycation
8.8
/10
Reviewed 3 week(s) ago
Around 6km away from city center, good for escape, very quiet and a lot of trees! Has swimming pool
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Accommodation's Reply
09 Jul 2025
Dear Ms. N*a. Warmest greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for your excellent review. We are delighted to know that you had a pleasant experience during your stay. We look forward to your next visit to warmly welcome you and your family back with even better service and quality. Regards, Ika Widiya. Marketing Communication
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R***a
8.1
/10
Reviewed 3 week(s) ago
Good hotel for family. Kids friendly
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Accommodation's Reply
07 Jul 2025
Dear Mrs. R*a. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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V***i
9.1
/10
Reviewed 4 week(s) ago
Next holiday will stay here again, because the atmosphere is calm.
1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. V*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
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Hantyan
Business
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and the location is comfortable and cool.
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr. Hantyan. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are glad to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
See original
D***h
Leisure
8.7
/10
Reviewed 5 week(s) ago
The rooms were nice, and we appreciated having connecting doors. However, the breakfast was disappointing — the taste was just average, the food variety was limited, and there was no egg station, so we couldn’t even request sunny-side up eggs. However, they have a noodle station.
We checked out after breakfast around 9:30 AM. The staff didn’t inspect the room and simply told me I could leave, without providing any receipt or confirmation that I had returned the key. Then, around 1 PM, they contacted me asking if I had returned the hotel key. Seriously?
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mrs. D*h. Warm greetings from Oak Tree Emerald Hotel & Convention Semarang. Thank you for choosing Oak Tree Emerald as your choice of place to stay in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel related to the taste and variants at breakfast and related to the problem at check out which occurred due to miscommunication with our staff. This is really a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication
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A***l
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the place is clean.
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3 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Mr. A*l. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are glad to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
See original
T***g
Leisure
9.7
/10
Reviewed 6 week(s) ago
I love staying at Oaktree, spacious rooms, location near a beautiful elite complex, road access to the hotel is up and down, perfect for morning jogging.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr. T*g. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are glad to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
See original
S***A
8.7
/10
Reviewed 7 week(s) ago
AC not really working. We asked to borrow a hair dryer but it never came.
2 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Ms. S*A. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the AC not functioning normally and the hair dryer that was not delivered. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication
See original
M***i
Business
9.4
/10
Reviewed 8 week(s) ago
The hotel is located in a residential area, so it's a bit unusual. But the address can be found on Google Maps, so it's not difficult.
The environment is beautiful, there are lots of trees.
We booked a room facing the outside (not facing the hallway), the room was big and clean.
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3 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Mr./Mrs. M*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
See original
H***y
Staycation
8.5
/10
Reviewed 8 week(s) ago
stay here with family. kids are happy because the swimming pool is quite large and there is a swimming pool and also specifically for children with a view of trees. suitable for healing because the atmosphere is quiet.. enter a fairly quiet housing complex. the hotel atmosphere is beautiful, although there are some locations that I think are not well maintained and old. wifi when I was there was a bit slow.. breakfast is quite varied..
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4 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Mrs. H*y. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel related to some poorly maintained locations and slightly slow WiFi. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication
See original
DJ
Desti J.
Leisure
9.7
/10
Reviewed 8 week(s) ago
We are happy with the atmosphere, it is very comfortable for families.
See original
2 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Mrs. Desti J. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang, Thank you for the best review that you have given us. We are happy to know that you had a pleasant experience during your stay. We are happy to wait for your next arrival to be able to warmly welcome you and your family back with better service and quality. Regards,. Ika Widiya. Marketing Communication
See original
G***i
8.5
/10
Reviewed 8 week(s) ago
So far not bad...just a bit lacking breakfast
See original
1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mr. G*i. Warm greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your choice of accommodation in Semarang City, and for giving us a score and review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the less than satisfactory breakfast. This is truly a note for us to immediately follow up and evaluate in the future. We are happy to await your next arrival to be able to welcome you back to our hotel with better service and quality. Regards, Ika Widiya. Marketing Communication
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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