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PRIME PARK Hotel Pekanbaru
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PRIME PARK Hotel Pekanbaru
Hotels
8.4
/10
Very Good
4,892 reviews
What Guests Say About Their Stay
Staff Friendliness (98)
Distance To City Center (88)
Ambiance (86)
Bedroom (78)
Rafi F. R.
8.5
/ 10
The hotel service is welcomed friendly, the price is quite affordable compared to other hotels in its class, with comfortable and clean rooms, the location is very close to the airport. For me, it's not good to only stay 1 night. znice.
Asep K.
9.7
/ 10
The rooms are spacious, clean, service is also very good. Strategic location near the airport. Oh yes, there are even facilities to transfer to the airport, only 10 minutes have arrived. Recommended! I will come here again if I go to Pekanbaru.
Ilham
10.0
/ 10
Favorite hotel in my Pekanbaru. 4 star hotels are very affordable prices and with complete facilities such as swimming pools and most favorite there is a bicycle I can go around using a bicycle while sports
Romasti S.
8.5
/ 10
Good hotel, good food, location near the airport.
Aditya R.
9.7
/ 10
Hi traveler, really recommend this hotel, the service is friendly, satisfying, and the atmosphere is so comfortable, let's get on!
In the Area
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Jalan Jenderal Sudirman Blok A No.3-6 Simpang Tiga, Bukit Raya, Pekanbaru, Riau, Indonesia, 28671
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in PRIME PARK Hotel Pekanbaru
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What's around PRIME PARK Hotel Pekanbaru
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Jalan Jenderal Sudirman Blok A No.3-6 Simpang Tiga, Bukit Raya, Pekanbaru, Riau, Indonesia, 28671
Discover More About PRIME PARK Hotel Pekanbaru
Location
Staying at PRIME PARK Hotel Pekanbaru is a good choice when you are visiting Bukit Raya.
About PRIME PARK Hotel Pekanbaru
PRIME PARK Hotel Pekanbaru is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, PRIME PARK Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, PRIME PARK Hotel Pekanbaru is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at PRIME PARK Hotel Pekanbaru, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from PRIME PARK Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
PRIME PARK Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at PRIME PARK Hotel Pekanbaru.
All facilities in PRIME PARK Hotel Pekanbaru
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
Things to Do
- Massage
- Outdoor pool
- TV lounge
Business Facilities
- Business center
- Meeting facilities
Family-friendly Facilities
- Children pool
Transportation
- Area shuttle
Food and Drinks
- Bar
General
- Family room
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in PRIME PARK Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
"Dear Valued Guest, Warm greetings from Prime Park Hotel & Convention Pekanbaru. Thank you for choosing our hotel as your preferred accommodation during your stay with us. We would like to inform you that the TV channels are currently under maintenance. The maintenance schedule is from July 29rd, 2025 to August 03rd. We apologize for the inconvenience caused. Should you need any assistance, please feel free to contact us at extension number “0”. Thank you for your kind attention and cooperation. Sincerely, Prime Park Hotel Pekanbaru" open for limited number of guests per day from 29-7-2025 to 3-8-2025.
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General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at PRIME PARK Hotel Pekanbaru | 151 |
Number of floors in PRIME PARK Hotel Pekanbaru | 10 |
Another facilities in PRIME PARK Hotel Pekanbaru | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in PRIME PARK Hotel Pekanbaru
What are available facilities at PRIME PARK Hotel Pekanbaru?
There are top facilites at PRIME PARK Hotel Pekanbaru such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PRIME PARK Hotel Pekanbaru?
The standard check-in time at PRIME PARK Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does PRIME PARK Hotel Pekanbaru provide breakfast?
Yes, PRIME PARK Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in PRIME PARK Hotel Pekanbaru
Traveloka (4,892)
8.4
Very Good
From 4,892 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.5
People often mention about PRIME PARK Hotel Pekanbaru
All
Distance to City Center (56)
Staff Friendliness (52)
Ambiance (52)
Bedroom (46)
Taste (43)
Accessibility (42)
Family Friendly (41)
Bathroom (41)
Hotel Area (41)
Room Space (40)
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Traveler Reviews PRIME PARK Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
B***a
Leisure
10.0
/10
Reviewed 3 day(s) ago
When needed fast date to help
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S***a
Business
10.0
/10
Reviewed 3 day(s) ago
When I first arrived, I was not comfortable with the receptionist service when I asked if there was an airport shuttle service, sis?
With the answer that there is a shuttle service but there is no pick-up service, while the app says there is one and I was told to see the schedule myself without being told 🤧 but the room facilities, restaurant, swimming pool are very good and when I went home, another receptionist was very friendly. I was asked about my complaints and comfort during my stay and the security guard was also friendly. I just assumed that when I checked in it didn't happen lol
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N***a
10.0
/10
Reviewed 4 day(s) ago
It was a pleasure to stay here
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E***a
Business
10.0
/10
Reviewed 6 day(s) ago
Like the interior of the room which provides a comfortable feeling for rest. The breakfast variety is quite good. The airport is quite close and there is a hotel car that can take you to the airport. The distance to the city center is quite far. Suggestion. When checking in, make sure the room is ready quickly and accurately. Don't make guests wait too long. I was a little disappointed when checking in at 3 pm. It turned out that when I entered the room, there was still another guest's suitcase and that was another guest's room. Please be more careful. Thank you.
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R***n
6.2
/10
Reviewed 6 day(s) ago
unfortunately there are no gym facilities... otherwise it's pretty good...
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Nursetyanty a. n.
Leisure
8.8
/10
Reviewed 1 week(s) ago
The rooms are clean and tidy, fully equipped, the surrounding area is cool and comfortable, close to the airport, the food is varied and delicious.
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1 people find it helpful
MF
Mega F.
Staycation
10.0
/10
Reviewed 1 week(s) ago
Thank you, everything I asked for was always responded to promptly and kindly. My family and I had a very comfortable stay there.
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m***n
10.0
/10
Reviewed 2 week(s) ago
Recommended place, and comfortable.
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Accommodation's Reply
15 Jul 2025
Hello, m*n. Thank you for sharing your experience and giving us a perfect rating. We are very pleased to know that you felt comfortable and enjoyed our service and our hotel's strategic location close to the airport. Positive reviews like this encourage us to continue providing the best service as a hotel in Pekanbaru. See you again on your next visit. Best regards, Prime Park Hotel Pekanbaru
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Joni P.
10.0
/10
Reviewed 3 week(s) ago
Very comfortable and close to the airport, there is a free airport shuttle
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Accommodation's Reply
15 Jul 2025
Hello Joni P. Thank you for sharing your experience and giving us a perfect rating. We are very pleased to know that you felt comfortable and enjoyed our service and our hotel's strategic location close to the airport. Positive reviews like this encourage us to continue providing the best service as a hotel in Pekanbaru. See you again on your next visit. Best regards, Prime Park Hotel Pekanbaru
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M***i
Staycation
9.7
/10
Reviewed 3 week(s) ago
Very good for a relatively affordable price, clean rooms, good swimming pool, good restaurant, but the taste of the food needs to be improved.
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Accommodation's Reply
15 Jul 2025
Hello, M*i. Thank you for sharing your experience and rating. We are very pleased to know that you felt comfortable and enjoyed our service and the strategic location of our hotel, which is close to the airport. Positive reviews like this encourage us to continue providing the best service as a hotel in Pekanbaru. See you again on your next visit. Best regards, Prime Park Hotel Pekanbaru
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W***i
10.0
/10
Reviewed 3 week(s) ago
comfortable, the staff are all nice, access from the hotel to the city is very close
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Hello W*i. Thank you for sharing your experience and giving us a perfect rating. We are very pleased to know that you felt comfortable and enjoyed our service and the strategic location of our hotel, which is close to the airport. Positive reviews like this encourage us to continue providing the best service as a hotel in Pekanbaru. See you again on your next visit. Best regards, Prime Park Hotel Pekanbaru
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A***a
10.0
/10
Reviewed 3 week(s) ago
Good service, clean rooms, and varied and delicious food.
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Accommodation's Reply
15 Jul 2025
Hello A*a. Thank you for sharing your experience and giving us a perfect rating. We are very pleased to know that you felt comfortable and enjoyed our service and the strategic location of our hotel, which is close to the airport. Positive reviews like this encourage us to continue providing the best service as a hotel in Pekanbaru. See you again on your next visit. Best regards, Prime Park Hotel Pekanbaru
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D***r
8.6
/10
Reviewed 3 week(s) ago
Disappointing facilities, refrigerator not working
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Accommodation's Reply
15 Jul 2025
Dear D*r, Warm greetings from Prime Park Hotel & Convention Pekanbaru. Thank you for your review. We greatly appreciate every guest's feedback, as it serves as a valuable resource for evaluating our services going forward. We are committed to providing the best service to all our guests without exception. We look forward to welcoming you back and providing you with a more enjoyable experience next time. Best regards, Prime Park Hotel & Convention Pekanbaru
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MK
Muspitta K.
Leisure
10.0
/10
Reviewed 4 week(s) ago
First time staying at Prime Park. Choose Prime Park because it is the best hotel among the hotels close to my sister's graduation venue. Booked 2 rooms, but for a big family, it's a shame that Prime Park doesn't provide rooms with connecting doors.
The receptionist was very friendly and helpful, including the service at breakfast. The room is not too big but enough for two people, the room and toilet are clean, there is a television and a water heater. The choice of coffee and tea is also quite good. The location is not too central but close to the main road and the airport, there is also an airport shuttle bus. The breakfast is delicious, there are typical Riau foods!! There are various foods and drinks available, but unfortunately espresso is not included in the breakfast package!! Overlahh 5/5 would like to stay again!!
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Accommodation's Reply
04 Jul 2025
Dear Muspitta to. Thank you for your praise and appreciation for our service at the 4-star hotel in Pekanbaru. Glad to hear that everything felt safe and comfortable during your stay, and the service from all the crew was satisfactory. We look forward to your return visit for a pleasant stay experience. Warm regards, Management of Prime Park Hotel Pekanbaru
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Anashroh R. S.
Leisure
10.0
/10
Reviewed 5 week(s) ago
The staff and service are good, the staff response is also fast, the food is delicious and varied. There is also a photo booth, the swimming pool is clean
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Kak Anashroh R. S., Thank you for choosing Prime Park Hotel Pekanbaru as a place to stay with your family. We are happy to know that the atmosphere is comfortable, quiet, clean, and provides a pleasant experience for you. We look forward to your next visit to this 4-star hotel in Pekanbaru. Warm regards, Prime Park Hotel Pekanbaru.
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Z***n
8.5
/10
Reviewed 5 week(s) ago
Nice experience, clean room.
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Kak Z*n, Thank you for choosing Prime Park Hotel Pekanbaru as a place to stay with your family. We are happy to know that the atmosphere is comfortable, quiet, clean, and provides a pleasant experience for you. We look forward to your next visit to this 4-star hotel in Pekanbaru. Warm regards, Prime Park Hotel Pekanbaru.
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D
Dajeep
8.5
/10
Reviewed 6 week(s) ago
the hotel is nice
the room is comfortable and clean
the staff is friendly
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Accommodation's Reply
25 Jun 2025
Dear Kak Dajeep, Thank you for choosing Prime Park Hotel Pekanbaru as a place to stay with your family. We are happy to know that the atmosphere is comfortable, quiet, clean, and provides a pleasant experience for you. We look forward to your next visit to this 4-star hotel in Pekanbaru. Warm regards, Prime Park Hotel Pekanbaru.
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M***d
Staycation
9.1
/10
Reviewed 7 week(s) ago
A comfortable hotel with very easy access to Pekanbaru city center.
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Kak M*d, Thank you for choosing prime park hotel Pekanbaru as a place to stay with your family. We are happy to know that the atmosphere is comfortable, quiet, clean, and provides a pleasant experience for you. We look forward to your next visit to this 4-star hotel in Pekanbaru. Warm regards, prime park hotel Pekanbaru.
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M***d
Staycation
9.4
/10
Reviewed 7 week(s) ago
A very comfortable hotel with close access to anywhere towards Pekanbaru city center.
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Accommodation's Reply
25 Jun 2025
Dear Sis Dina Gusvianti, Thank you for choosing Prime Park Hotel Pekanbaru as a place to stay with your family. We are happy to know that the atmosphere is comfortable, quiet, clean, and provides a pleasant experience for you. We look forward to your next visit to this 4-star hotel in Pekanbaru. Warm regards, Prime Park Hotel Pekanbaru
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M***d
Staycation
9.1
/10
Reviewed 7 week(s) ago
A comfortable hotel with close access to anywhere in the center of Pekanbaru.
See original
1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Kak M*d, Thank you for choosing prime park hotel Pekanbaru as a place to stay with your family. We are happy to know that the atmosphere is comfortable, quiet, clean, and provides a pleasant experience for you. We look forward to your next visit to this 4-star hotel in Pekanbaru. Warm regards, prime park hotel Pekanbaru
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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