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Pullman Ciawi Vimala Hills Resort Spa & Convention
Hotels
8.8
/10
Very Good
4,123 reviews
What Guests Say About Their Stay
Room Space (203)
Ambiance (182)
Staff Friendliness (178)
Hotel Area (178)
R***a
10.0
/ 10
Perfect stay for families, it's very kid friendly and they even upgraded our room to a suite for our son’s birthday. Highly recommended!
F***q
10.0
/ 10
Stayed at Pullman Ciawi (September 2–4) had a wonderful experience. The food was delicious, peaceful atmosphere and relaxing, the staff were incredibly warm and attentive. Perfect place to unwind and escape the city buzz. Highly recommended
S***a
9.4
/ 10
It was a great experience having a staycation with my cousins, our room upgraded upon our arrival and got a couple of pictures of our staying. Would love to come back again!
Shienny K. T.
10.0
/ 10
The after check-out experience was top notch. They personally chat us if there is any feedback and I get to request left-behind items to be sent home!
William H.
9.7
/ 10
I had an absolutely wonderful experience staying at this hotel. From the moment we arrived, we were impressed by the warm and welcoming atmosphere. The environment is truly authentic, with beautiful natural surroundings that create a sense of peace and relaxation. It felt like an escape from the hustle and bustle of everyday life.
The facilities here are outstanding — everything you could possibly need is available and thoughtfully designed. Whether you’re looking to unwind by the pool, enjoy a delicious meal at the restaurant, or take advantage of the many family-friendly amenities, this hotel has it all.
Our family felt completely at home during our stay. The staff were incredibly friendly and attentive, always going the extra mile to ensure we had everything we needed. It’s rare to find a place that combines comfort, authenticity, and top-notch service so effortlessly.
I would highly recommend this hotel to anyone, especially families looking for a relaxing and memorable getaway. We’re already looking forward to our next visit!
In the Area
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Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Pullman Ciawi Vimala Hills Resort Spa & Convention Address: Map & Location
Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Discover More About Pullman Ciawi Vimala Hills Resort Spa & Convention
Location
Pullman Ciawi Vimala Hills seamlessly combines luxury with nature. Situated a mere 64 km from Jakarta, and a quick 30-minute drive from Bogor. Convenient escape for travelers flying into Soekarno-Hatta Airport, one-hour drive along the Cinere-Serpong
About Pullman Ciawi Vimala Hills Resort Spa & Convention
Nestled in the serene beauty of Puncak, Bogor, the Pullman Ciawi Vimala Hills Resort Spa & Convention is a premium 5-star retreat sprawled across 14 hectares. Seamlessly integrated with the Vimala Hills Villa & Resort, this premium destination offers 227 opulent rooms & villas designed to immerse guests in breathtaking natural vistas and unrivaled tranquility. Pullman Ciawi Vimala Hills Resort Spa & Convention achieved the prestigious accolade of "Hotel of the Year" at the Accor Asia Leadership Conference
Escape the urban chaos at the exquisite 5-star Pullman Ciawi Vimala Hills in West Java, a premier destination for leisure and relaxation. Conveniently hotel located near Jakarta, Bogor, and Puncak, this retreat is surrounded by natural beauty. Forget about the need for an executive lounge as the resort provides many exclusive spots and venues, ensuring a private and premium experience. Close to popular attractions offering tranquility and excitement.
All facilities in Pullman Ciawi Vimala Hills Resort Spa & Convention
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Concierge
- Express check-out
- 24-hour Receptionist
Things to Do
- Outdoor pool
- Children play area
Public Facilities
- Parking
- WiFi in public area
Transportation
- Bus/truck parking
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in Pullman Ciawi Vimala Hills Resort Spa & Convention
Important Note
Accommodation charges IDR 355,000/adult guest and 177,500/kid guest for extra breakfast.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Number of floors in Pullman Ciawi Vimala Hills Resort Spa & Convention | 4 |
Another facilities in Pullman Ciawi Vimala Hills Resort Spa & Convention | Concierge, Express check-out, 24-hour Receptionist, Outdoor pool, Children play area |
Frequently asked question in Pullman Ciawi Vimala Hills Resort Spa & Convention
What are available facilities at Pullman Ciawi Vimala Hills Resort Spa & Convention?
There are top facilites at Pullman Ciawi Vimala Hills Resort Spa & Convention such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Pullman Ciawi Vimala Hills Resort Spa & Convention?
Check-in time at Pullman Ciawi Vimala Hills Resort Spa & Convention is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Pullman Ciawi Vimala Hills Resort Spa & Convention?
Pullman Ciawi Vimala Hills Resort Spa & Convention is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Pullman Ciawi Vimala Hills Resort Spa & Convention have?
Pullman Ciawi Vimala Hills Resort Spa & Convention has 4 floors.
Does Pullman Ciawi Vimala Hills Resort Spa & Convention provide parking?
Yes, Pullman Ciawi Vimala Hills Resort Spa & Convention provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Pullman Ciawi Vimala Hills Resort Spa & Convention
Traveloka (4,017)
Other sources (106)
8.8
Very Good
From 4,017 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.8
Location
9.1
Service and Facilites
9.0
People often mention about Pullman Ciawi Vimala Hills Resort Spa & Convention
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Room Space (186)
Ambiance (170)
Family Friendly (169)
Staff Friendliness (168)
Bedroom (161)
Hotel Area (159)
Bathroom (149)
Activity Option (140)
Accessibility (137)
Taste (133)
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Traveler Reviews Pullman Ciawi Vimala Hills Resort Spa & Convention
Number of reviews per page
20
40
Customer reviews
IF
Indri F.
Staycation
10.0
/10
Reviewed 3 day(s) ago
exciting
Next time, God willing, I'll come here again
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R***a
10.0
/10
Reviewed 6 day(s) ago
Perfect stay for families, it's very kid friendly and they even upgraded our room to a suite for our son’s birthday. Highly recommended!
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for your kind review. We're so pleased to hear that you and your family had a great stay with us and that we could help make your son's birthday extra special with a suite upgrade. Providing a comfortable and welcoming environment for families is very important to us, and it’s wonderful to know that you felt well taken care of. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Warm Regards
Yosua Siregar
Guest Experience Manager
H***y
Leisure
10.0
/10
Reviewed 1 week(s) ago
Vimala Hills is a hotel with plenty of children's activities, recommended to stay with family.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay at Pullman Ciawi Vimala Hills and appreciated the children’s activities we offer. Creating a family-friendly environment is one of our top priorities, and it’s wonderful to know that it made a positive impact on your visit. We look forward to welcoming you and your family back soon!
Warm Regards,
Yosua Siregar
Guest Experience Manager
S
Sheila
10.0
/10
Reviewed 2 week(s) ago
The service was excellent. As soon as we arrived, Ms. Jessica helped us check in quickly. She explained everything well and was very friendly. The hotel was also very nice, clean, and had excellent facilities. It's perfect for a family vacation with children. Thank you for a wonderful stay.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Sheila, Thank you for your positive review. We are delighted to hear that your stay was pleasant from the moment you arrived and that Jessica's service left a positive impression. We will share this gratitude with her and our entire team. We are also pleased to know that the hotel's facilities, cleanliness, and child-friendly atmosphere made your family's stay more comfortable. We look forward to welcoming you and your family back again in the future. Best regards, Joshua Siregar, Guest Experience Manager
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Y***i
Business
10.0
/10
Reviewed 2 week(s) ago
Thank you for the experience of staying, the room was very comfortable, the facilities were also ok.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.
My team and I look forward to having you with us again with another wonderful experience.
Sincerely,
Yosua Siregar
Guest Experience Manager
Y***i
Business
10.0
/10
Reviewed 2 week(s) ago
The best hotel in Ciawi, complete facilities, delicious food, comfortable rooms.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.
My team and I look forward to having you with us again with another wonderful experience.
Sincerely,
Yosua Siregar
Guest Experience Manager
YW
Yusma W.
Leisure
8.9
/10
Reviewed 2 week(s) ago
It's a pleasure every time I come here
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Accommodation's Reply
14 Oct 2025
Dear Yusma W,
Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your good rating on your recent visit to our hotel.
My team and I look forward to having you with us again with another wonderful experience.
Sincerely,
Yosua Siregar
Guest Experience Manager
Verified Traveler
Staycation
10.0
/10
Reviewed 2 week(s) ago
The room and atmosphere are very comfortable
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.
My team and I look forward to having you with us again with another wonderful experience.
Sincerely,
Yosua Siregar
Guest Experience Manager
MR
Mustafa R.
Leisure
9.6
/10
Reviewed 3 week(s) ago
Overall, the hotel is comfortable and the staff are friendly, but I think the food is not very tasty, and the restaurant is too crowded during breakfast, making it a bit difficult to get a table.
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Accommodation's Reply
14 Oct 2025
Dear Mustafa R,
Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.
My team and I look forward to having you with us again with another wonderful experience.
Sincerely,
Yosua Siregar
Guest Experience Manager
i***t
Staycation
10.0
/10
Reviewed 3 week(s) ago
Thank you to the hotel, especially I appreciate Mas Novel, the bellboy who was friendly and hospitable to us and our family.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.
My team and I look forward to having you with us again with another wonderful experience.
Sincerely,
Yosua Siregar
Guest Experience Manager
Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
It was a very interesting and memorable stay here... Everything was good. I loved the room and the pool was really cool.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest,
Thank you for sharing your wonderful visit at Pullman Ciawi Vimala Hills Resort & Spa and Convention and I am thrilled to receive your exceptional rating on your recent visit to our hotel.
My team and I look forward to having you with us again with another wonderful experience.
Sincerely,
Yosua Siregar
Guest Experience Manager
Verified Traveler
9.4
/10
Reviewed 3 week(s) ago
It was really fun to have a holiday at Pullman Ciawi, but it was a shame that there was a traffic jam on the way because the road was closed and opened even though it was very close to the hotel, but because the road was closed and opened, we had to wait for more than 1 hour in the car.
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1 people find it helpful
j***n
9.4
/10
Reviewed 4 week(s) ago
The hotel is very nice and comfortable, suitable for visiting with children.
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1 people find it helpful
M***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
According to the reviews we've read and watched...it was so much fun, everything was amazing, the kids loved it. There are lots of swimming pools, kids' activities, and breakfast, too. It was delicious...
The staff was incredibly helpful...even though it was just a kite, they helped me store it because my son wanted to ride his bike.
One thing that was a little disappointing was that we weren't escorted by a butler upon arrival...so we got lost on our way to our room...hiccup
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AI
Ahmad I. F.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Thank you Pullman for creating a memorable stay for us, you guys made my son swim for the first time in a bathtub, haha.
Went here for my wife's birthday and 1st wedding anniversary, and we got special treatment with a free room upgrade (to bathtub) + anniversary cake!!! And they did a decoration in the mirror, shoutout and big thanks for Riagro, HK teams, IRD.
And, everything in here is perfect! Hospitality, food, nuance, hotel environment, gym (with the view, wow) you name it, all beyond expectation! I often stay at 5-star hotels, but none of them is rock like you guys.=
Definitely will come back here for another special occasion!
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1 people find it helpful
AA
Anissa A. D. T.
Staycation
9.4
/10
Reviewed 5 week(s) ago
My staycation here with the kids was a blast. There were plenty of activities. The rooms were clean, and the pool was clean too. I'll definitely be back to stay here again.
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1 people find it helpful
F***q
Staycation
10.0
/10
Reviewed 5 week(s) ago
Stayed at Pullman Ciawi (September 2–4) had a wonderful experience. The food was delicious, peaceful atmosphere and relaxing, the staff were incredibly warm and attentive. Perfect place to unwind and escape the city buzz. Highly recommended
2 people find it helpful
am
ahmad m. h.
Business
10.0
/10
Reviewed 5 week(s) ago
The hotel service is very comfortable
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1 people find it helpful
c***y
Business
10.0
/10
Reviewed 6 week(s) ago
Will visit more often, because it is very suitable for those who want to vacation with family.
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S***i
Staycation
9.7
/10
Reviewed 7 week(s) ago
The location is okay, I didn't get stuck in traffic at all when I came home on Saturday (after 12 noon), the service is also okay; there are lots of activities for kids, but the taste of the food could be improved both in the restaurant and room service.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that our location provided a comfortable stay and that our services and activities for kids made a great impression on you and your family. We also highly appreciate your feedback on the taste of our food at our restaurants and room service. This feedback is invaluable to us as we continue to improve our service quality and guest experience. We look forward to welcoming you and your family back for your next visit for an even more enjoyable experience. Best regards, Joshua Siregar Guest Experience Manager
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Number of reviews per page
20
40
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