The natural atmosphere is suitable for healing, the location is also good as soon as you exit the toll road and you arrive. Greeted in a friendly and polite manner, also helpful. The food is also quite delicious so far, I tried all the restaurants hahaha. The gym is also good equipment, join the yoga class too. It's just a shame there is no sauna after swimming 😥. Hopefully next time there will be a sauna facility without having to take the spa package (because I have had a spa there before but the massage was not so good). Thank you.

It was very disappointing because we left our valuables behind, but the staff didn't act quickly.

Comfortable hotel, lots of activities.

The hotel staff was friendly and I liked the environment. However, when we requested an extra bed be installed in our room immediately, it took a long time to arrive. We had to call the operator/housekeeping several times.

Good ambience, the staff are polite.

The location is good, the staff is friendly, there are lots of children's play areas, but some are paid, such as mini golf, paintball, etc. The area inside the hotel is spacious, suitable for morning jogging.

The atmosphere was incredibly peaceful, refreshing, and comfortable. A wonderful family staycation experience. Thank you for the excellent service! We'll be back again someday :)

I was truly happy when I first stayed here. Then I booked for my second trip here for me and my husband's birthday, but we didn't have any compliments :(

We stayed at the Pullman hoping for a one-stop staycation. However, the arcade games were somewhat reduced (there used to be toy cars) and the PS was broken. So the kids were a bit bored there.

It was so much fun, planning to come back here again.

We stayed for three nights and booked three rooms for our large family. Although there was a delay during check-in due to the peak season, the staff ensured we were comfortable while we waited. The rooms were incredibly spacious, and the balcony view of the mountain was spectacular. The breakfast menu was delicious with a huge variety of options, and there were plenty of activities to keep our children entertained. We are extremely happy with our stay and will definitely be back in the future.

It was a great stay at Pullman Ciawi Vimala Hills. The hotel is beautiful, luxurious, and has plenty of play facilities for children and families. The hotel is clean, and the staff are all very friendly. The hotel offers many bonus amenities, and the food is delicious. It's simply the best Pullman! :)

Good service and complete facilities.

The best... From the friendly and helpful staff to the clean rooms and complete amenities, we even got a free room upgrade to a suite. Our rating is a clear 100/100. I'll definitely be back.

Why sell a double bed room (deluxe king room), the bed is so spacious, but only get breakfast for 1 person, you know!!! I came with three people, at the hotel when checking in asked for an extra bed, not told at all that the bed size can fit 3 people! The funny thing is that the breakfast is only for 1 person (usually 2 people, right), this is the strangest thing. Be careful, there are many traps like this.

Had a nice experience staying for the long weekend with family. Very nice hotel with lots of activities for kids. And thanks to their lovely front office staff Elizar and Yudi, we had a free upgrade to an Executive room. The kids loved it. Great stay all in all.

This was our third visit. Unfortunately, we felt the facilities had deteriorated. The pool area was full of ants. The food at the in-house restaurant could have been better (I ate at Madcow), but for the price, the quality was very poor. I wanted to try the Chinese restaurant, but it was closed. The buffet breakfast was basic. My previous visit was more memorable. The entertainment facilities should also be maintained and upgraded. Hand sanitizer should also be provided in public spaces. Furthermore, the hotel's views, room cleanliness, and service remain excellent.

The atmosphere is nice and comfortable, there are 3 swimming pools so you can explore, the game facilities, bicycles, and other activities are okay.

It was so much fun; all the staff were friendly and informative. It's truly a kids-friendly hotel. If you're bringing kids, I recommend booking my kids package one day before check-in. You'll get welcome treats, a tent in your room, one activity of your choice with the Pullman team, and a kids' meal. I think it's worth it.

Perfect for light healing, not far from Jakarta. Everything was fine, the food tasted average.