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Swiss-Belhotel Harbour Bay Batam
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Swiss-Belhotel Harbour Bay Batam
Hotels
8.6
/10
Very Good
1,428 reviews
What Guests Say About Their Stay
Variety (24)
Staff Friendliness (22)
Taste (22)
Surroundings (21)
pachadellayolanro
9.7
/ 10
My review: this place is great and comfortable. I came here for anniversay staycation. They provide wide parking lot, garden, swimming pool and fitnessplace. I love the room is so spacious. Got bathub, and mini walking closet. The staffs also so kind and informative. One thing I love the most is the breakfast, food is so delicious. Love it. My constructive feedback: you guys might want to add towel bars on the bathroom. So then we could hang the towel after use.
Ucok S.
10.0
/ 10
Perfect hotel to staycation or business trip. Check in process was quick and the room spacious with the large bedroom. Thank to chef maha, The breakfast menu has many choices and tastes good, Thank to Front office ( night shift forget the name) and Maya FO she very smart, good attitude, polite with a good hospitality, and Thanks to all staff who were very friendly, quick response and very helpful during my stay. I'll be back soon... swiss bell harbour bay batam is Fantastic.
Annisa M. F.
9.7
/ 10
The bed really cozy and comfy, got a little view from window. bedroom and bathroom super clean. breakfast also delicious and all the staff are friendly, really nice experience stay in here 😆
Yanuar A. S.
8.5
/ 10
hotel facilities are great, the staff are helpful. the restaurant serves variety of food and beverages. great place to stay.
Kezia Fransiska H
9.7
/ 10
Just chilling out and happy as usual.
In the Area
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Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belhotel Harbour Bay Batam
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What's around Swiss-Belhotel Harbour Bay Batam
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Jalan Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29432
Discover More About Swiss-Belhotel Harbour Bay Batam
note: hotel was previously named Swiss-Belhotel Harbour Bay
Location
Swiss-Belhotel Harbour Bay Batam is a hotel in a good neighborhood, which is located at Batu Ampar.
About Swiss-Belhotel Harbour Bay Batam
Whether you are planning an event or other special occasions, Swiss-Belhotel Harbour Bay Batam is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Swiss-Belhotel Harbour Bay Batam provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belhotel Harbour Bay Batam exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belhotel Harbour Bay Batam is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Swiss-Belhotel Harbour Bay Batam.
All facilities in Swiss-Belhotel Harbour Bay Batam
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Concierge
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- 24-hour Receptionist
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
General
- AC
- Ballroom
- Non-smoking room
- Smoking area
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Business center
- Meeting facilities
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belhotel Harbour Bay Batam
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
New Year's Eve compulsory dinner @ IDR 150,000 net/person. To be settle upon check-in process.
New Year's Eve compulsory dinner @ IDR 150,000 net/person. To be settle upon check-in process.
Deposit
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belhotel Harbour Bay Batam | 180 |
Number of floors in Swiss-Belhotel Harbour Bay Batam | 5 |
Another facilities in Swiss-Belhotel Harbour Bay Batam | Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box |
Frequently asked question in Swiss-Belhotel Harbour Bay Batam
What are available facilities at Swiss-Belhotel Harbour Bay Batam?
There are top facilites at Swiss-Belhotel Harbour Bay Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Harbour Bay Batam?
The standard check-in time at Swiss-Belhotel Harbour Bay Batam is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Harbour Bay Batam provide breakfast?
Yes, Swiss-Belhotel Harbour Bay Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Swiss-Belhotel Harbour Bay Batam
Traveloka (1,428)
Other sources (540)
8.6
Very Good
From 1,428 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.6
Location
8.7
Service and Facilites
8.7
People often mention about Swiss-Belhotel Harbour Bay Batam
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Bedroom (18)
Bathroom (18)
Taste (18)
Surroundings (17)
Room Space (17)
Hotel Area (17)
Variety (17)
Staff Friendliness (16)
Ambiance (15)
Accessibility (13)
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Traveler Reviews Swiss-Belhotel Harbour Bay Batam
Number of reviews per page
20
40
Customer reviews
R***o
Leisure
10.0
/10
Reviewed 3 day(s) ago
The bed is very comfortable, can sleep well at night
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Accommodation's Reply
30 Jul 2025
Dear Guest, Thank you for your positive review. We're glad you enjoyed our bed and had a good night's sleep. We look forward to welcoming you back soon. Best regards, Danang Aprianto, Front Office Manager.
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D***i
Business
10.0
/10
Reviewed 1 week(s) ago
I had a very comfortable stay. The ferry terminal is within walking distance.
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Accommodation's Reply
30 Jul 2025
Dear Valued Guest,
We’re glad to hear that you had a comfortable stay and appreciated our convenient location near the ferry terminal.
We look forward to welcoming you back.
Regards,
Danang Aprianto
Front Office Manager
Z***n
Leisure
10.0
/10
Reviewed 1 week(s) ago
Good hotel with a good location. Will be back.
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Accommodation's Reply
23 Jul 2025
Dear Our Valueable Guest,
Thank you for your perfect rating and kind words. We’re glad you enjoyed our hotel and convenient location.
We truly appreciate your support and look forward to welcoming you back again soon at Swiss-Belhotel Harbour Bay.
Warm regards,
Management of Swiss-Belhotel Harbour Bay Batam
R***I
8.5
/10
Reviewed 2 week(s) ago
Friendly hotel staff, comfortable, clean, cool hotel
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Thank you for your positive feedback. We are delighted to learn that you were satisfied with the friendliness of our staff, the comfort and cleanliness of our hotel, and the quality of our service. This kind of feedback means a lot to us and motivates us to continue maintaining the quality of our service. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay. Best regards, Teresa Lonica, Guest Relations Officer
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P***t
Business
10.0
/10
Reviewed 2 week(s) ago
Thank you for upgrading my room at no additional cost. It was very impressive because the staff was very friendly, and the room was clean and comfortable. God bless you. Stay healthy and successful, all team 😊
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Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for your positive review. We will continue to strive to provide the best service to all our guests. See you again soon. Best regards, Danang Aprianto, Front Office Manager.
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M***a
Business
10.0
/10
Reviewed 3 week(s) ago
Spacious room. I booked 4 rooms for 2N
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest,
We’re glad to hear you found the rooms spacious and hope you had a comfortable and enjoyable stay overall.
We look forward to welcoming you back.
Regards,
Danang Aprianto
Front Office Manager
DK
Dewi K. Y.
Business
10.0
/10
Reviewed 3 week(s) ago
A very comfortable hotel. Clean, spacious rooms, and friendly service. The hotel's location is strategically close to the city and the harbor, making it easy to cross to Singapore. There are also many seafood restaurants and a morning bakery nearby for breakfast. The breakfast at the restaurant is quite comprehensive, but the taste is a bit lacking. The swimming pool is also a bit small, but otherwise, it's fine. Thank you, Swiss-Belhotel Harbour Bay.
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Accommodation's Reply
12 Jul 2025
Dear Ms. Dewi, Thank you for choosing Swiss-Belhotel Harbour Bay as your accommodation during your business trip and for taking the time to leave us a very positive review. We are pleased to know that you enjoyed the cleanliness, service, and strategic location of our hotel. Your feedback regarding the taste of the breakfast and the size of the swimming pool is also very much appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back in the future. Sincerely, Swiss-Belhotel Harbour Bay Management
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UP
Utami P.
10.0
/10
Reviewed 6 week(s) ago
A very great location and ambiance for family leisure.
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Accommodation's Reply
18 Jun 2025
Dear Ms, Utami P,
Thank you for your kind review.
We're delighted to hear that you enjoyed our location and the ambiance, especially for a family getaway.
We hope to welcome you and your family back again soon!
Regards,
Danang Aprianto
Front Office Manager
Muhammad F. b. A.
9.4
/10
Reviewed 8 week(s) ago
The hotel is huge! The room is cozy and the small touch by the Front Office by sending a WA is good.
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Accommodation's Reply
18 Jun 2025
Dear Mr. Muhammad F. b. A.,
Thank you for your lovely feedback.
We're glad you enjoyed the comfort of your room and appreciated the small gesture from our Front Office team via WhatsApp.
We hope to welcome you back again soon.
Regards,
Danang Aprianto
Front Office Manager
h***o
9.7
/10
Reviewed 9 week(s) ago
Bath towel bad smell or had been used.
1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Valued Guest,
Thank you for your kind feedback. We’re glad to hear that you enjoyed our breakfast buffet and had a pleasant stay overall.
Your comments are truly appreciated and help us continue providing a great experience for all our guests. We hope to welcome you again soon at Swiss-Belhotel Harbour Bay.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
E***a
8.4
/10
Reviewed 9 week(s) ago
the menu is extensive and varied
it's just that the toilets are not very clean
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest,
Thank you for your kind feedback. We’re pleased to know you had a good stay and appreciated the service from our front desk team, as well as the cleanliness of your room.
We’ve noted your comments regarding the towels and shampoo, and will use your input to further improve our guest experience.
We look forward to welcoming you back to Swiss-Belhotel Harbour Bay.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
SK
Septian K.
10.0
/10
Reviewed 11 week(s) ago
clean, comfortable, friendly staff
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Accommodation's Reply
06 Jul 2025
Dear Mr. Septian K.,
Thank you for sharing your kind review. We’re delighted to know that you found our hotel clean, comfortable, and our staff friendly.
Your feedback is truly appreciated and we look forward to welcoming you back to Swiss-Belhotel Harbour Bay in the near future.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
R***a
10.0
/10
Reviewed 11 week(s) ago
The hotel was very comfortable for both staycations and business trips. The room was clean, tidy, and fully equipped. Its location is strategic—close to restaurants and city attractions. The staff were friendly and helpful, and check-in/check-out was smooth and fast. The hotel atmosphere was quiet and relaxing. Highly recommended for anyone looking for a cozy stay at a reasonable price!
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest,
Thank you for your detailed and thoughtful review. We’re delighted to hear that you had a comfortable and pleasant stay, whether for leisure or business. It’s great to know you appreciated the cleanliness and facilities of the room, our strategic location, and the friendly service from our team.
Your kind recommendation means a lot to us. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay for another relaxing and enjoyable stay.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
P***i
Leisure
10.0
/10
Reviewed 12 week(s) ago
the place is comfortable and clean, the service is friendly and very helpful. suitable for a place to rest after a day of work and also suitable for a vacation with family
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest,
Thank you for your kind review. We’re very pleased to hear that you found our hotel clean and comfortable, with friendly and helpful service.
It’s wonderful to know that our property suits both business and leisure purposes, whether for unwinding after work or enjoying a holiday with family. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay on your next visit.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
Y***i
Business
10.0
/10
Reviewed 13 week(s) ago
Thank you very much for your stay. Facilities are ok, the room is comfortable.
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Accommodation's Reply
06 Jul 2025
Valued Guest,
Thank you for your kind feedback. We're glad to hear that you had a pleasant stay and found our facilities and room comfort to your satisfaction.
It was a pleasure to have you with us, and we look forward to welcoming you back to Swiss-Belhotel Harbour Bay on your next business trip.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
M***A
Leisure
10.0
/10
Reviewed 13 week(s) ago
Good location for any activities, friendly staff, good taste of food.
Find this review helpful?
Accommodation's Reply
06 Jul 2025
Dear Valued Guest,
Thank you for your kind review. We're pleased to hear that you enjoyed our strategic location, friendly staff, and the taste of our food.
Your feedback means a lot to us, and we look forward to welcoming you back to Swiss-Belhotel Harbour Bay for another enjoyable stay.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
ML
Michelle L.
Leisure
6.2
/10
Reviewed 15 week(s) ago
the staff are friendly but some can’t really speak english so there’s abit of a language barrier . the hotel is pretty run down for a 4 star . toilets looked old too.
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Accommodation's Reply
06 Jul 2025
Dear Ms. Michelle L.,
Thank you for taking the time to share your feedback. We’re glad to hear you found our staff friendly, and we appreciate your honest input regarding the language barrier and the condition of some facilities.
Your comments have been noted and will be shared with the relevant teams as we continue to improve our service quality and facilities. We hope to have the opportunity to welcome you back for a better experience in the future.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
R***i
Staycation
10.0
/10
Reviewed 16 week(s) ago
the staff is friendly and the hotel is comfortable and clean
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest,
Thank you for your kind feedback. We're pleased to know that you found our staff friendly and our hotel clean and comfortable.
We truly appreciate your support and look forward to welcoming you back to Swiss-Belhotel Harbour Bay in the future.
Warm regards,
Management of Swiss-Belhotel Harbour Bay
L***k
Leisure
10.0
/10
Reviewed 25 week(s) ago
I like all Swissbell hotels because the rooms are spacious and clean.
See original
1 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed our spacious and clean room. We look forward to welcoming you back to Swiss-Belhotel Harbour Bay. Best regards, Management Team.
See original
MR
Muhammad R. B. A.
Leisure
9.1
/10
Reviewed 25 week(s) ago
My best hotel in Batam ever! Everything went well and it’s worth the stay here. Carpeted rooms and corridors, huge lobby and comfortable bed. I would definitely stay here again!
Find this review helpful?
Accommodation's Reply
04 Feb 2025
Dear Mr. Muhammad R. B. A.,
Thank you for your wonderful review.
We are thrilled to hear that you had such a great experience and that our carpeted rooms, spacious lobby, and comfortable bed made your stay enjoyable.
We look forward to welcoming you back.
Regards,
Management Team
Number of reviews per page
20
40
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