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The Acacia Jakarta
Hotels
Preferred Partner Plus
8.3
/10
Very Good
4,754 reviews
What Guests Say About Their Stay
Room Space (184)
Distance To City Center (179)
Staff Friendliness (160)
Bedroom (158)
Listya R. O.
9.4
/ 10
It was our first time to stay at this hotel. First thing first before I book a hotel, I have to double check the reviews from app and Maps (it was good, so I decided to book the room). The results were amazing, the moment when we stepped out of our Grab - the staff was right away came and helped us with the luggage (we got like 30-50kg inside our luggage, so..). The checked in process was smooth & the next day we even able to leave our luggage for couple of hours after checked out. All of the staff were friendly and full of smiles (this is how hospitality industry should be). The room was clean and comfortable, the location? Oh please don’t ask me, it was just perfect for us. I wrote this review with an honest experience from us (as I also working in this industry for the past 10 years over Asia).
Anton S.
9.4
/ 10
Stayed at Acacia Hotel gave me a valuable experience.
Ahmad Fadli
9.4
/ 10
Nice hotel to stay in the heart of Jakarta
Caryn D. A.
8.5
/ 10
Good. Nice room. Clean. Strategic location
Zulfayandi P.
8.5
/ 10
Quite a nice place to stay. Friendly staff.
In the Area
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Jalan Kramat Raya No.81, Senen, Kramat, Jakarta, Indonesia, 10450
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in The Acacia Jakarta
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What's around The Acacia Jakarta
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Jalan Kramat Raya No.81, Senen, Kramat, Jakarta, Indonesia, 10450
Discover More About The Acacia Jakarta
Location
Staying at The Acacia Jakarta is a good choice when you are visiting Kramat.
About The Acacia Jakarta
Whether you are planning an event or other special occasions, The Acacia Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, The Acacia Jakarta provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Acacia Jakarta, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Acacia Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Acacia Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Acacia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Acacia Jakarta.
All facilities in The Acacia Jakarta
Bar, Cafe and Lounge
Functional Hall
Lobby
Accommodation Services
Exterior
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Medical service
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Cafe
- Gala dinner
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
In-room Facilities
- Cable TV
- Desk
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Supermarket
Transportation
- Airport transfer
- Secure parking
- Valet parking (surcharge)
Family-friendly Facilities
- Children pool
Accessibilty
- Accessibility equipment
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Acacia Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 14-4-2025 to 31-8-2025.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Acacia Jakarta | 207 |
Number of floors in The Acacia Jakarta | 7 |
Another facilities in The Acacia Jakarta | Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist |
Frequently asked question in The Acacia Jakarta
What are available facilities at The Acacia Jakarta?
There are top facilites at The Acacia Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Acacia Jakarta?
The standard check-in time at The Acacia Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Acacia Jakarta provide breakfast?
Yes, The Acacia Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Acacia Jakarta
Traveloka (4,721)
Other sources (33)
8.3
Very Good
From 4,721 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.3
Location
8.6
Service and Facilites
8.3
People often mention about The Acacia Jakarta
All
Distance to City Center (118)
Bedroom (116)
Room Space (115)
Staff Friendliness (110)
Ambiance (101)
Accessibility (98)
Bathroom (98)
Hotel Area (91)
Taste (90)
Surroundings (88)
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Traveler Reviews The Acacia Jakarta
Number of reviews per page
20
40
Customer reviews
JF
Jessica F. A. U.
8.8
/10
Reviewed 23 hour(s) ago
Nice, spacious, clean room
Friendly staff, fast check-in and check-out (the only downside is that room service takes a long time to arrive if you ask for anything).
The downside is that it's difficult to order online motorcycle taxis, and they often get canceled.
There's a problem, but you have to be patient.
On the second day, we were going to the restaurant for breakfast and saw a man vomiting in front of the restaurant.
I reported it to the staff (there were three of them at the time), but no one responded quickly. I understand that it's disgusting.
But it's dirty and needs to be cleaned.
It took a long time to call the janitor to clean it, but it took about 15 minutes before anyone showed up.
In the end, we had to walk through the vomit into the restaurant, which was uncomfortable.
Hopefully, they'll be more efficient in handling problems in the future.
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i
inayahtrinoviani
9.4
/10
Reviewed 23 hour(s) ago
Nice place, just renovated, more beautiful and nice.
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h***o
Medical
6.4
/10
Reviewed 2 day(s) ago
not honest and the response is just random because after that there was no follow up, I stayed in one of the rooms when checking out my jacket was left in the hanging cupboard I tried to contact several times and there was a response but there was no follow up after that it was very difficult to contact... (unpleasant experience how can a class like Acacia have this kind of service)...
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Listya R. O.
Staycation
9.4
/10
Reviewed 4 day(s) ago
It was our first time to stay at this hotel. First thing first before I book a hotel, I have to double check the reviews from app and Maps (it was good, so I decided to book the room). The results were amazing, the moment when we stepped out of our Grab - the staff was right away came and helped us with the luggage (we got like 30-50kg inside our luggage, so..). The checked in process was smooth & the next day we even able to leave our luggage for couple of hours after checked out. All of the staff were friendly and full of smiles (this is how hospitality industry should be). The room was clean and comfortable, the location? Oh please don’t ask me, it was just perfect for us. I wrote this review with an honest experience from us (as I also working in this industry for the past 10 years over Asia).
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M***d
Business
10.0
/10
Reviewed 7 day(s) ago
Quiet atmosphere, not noisy, access to the city center where work activities, entertainment are very strategic.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for choosing The Acacia Jakarta and for your positive review of our hotel. We are delighted to hear that you enjoyed your recent visit and that our services and facilities met your expectations. Your positive feedback is greatly appreciated and will be shared with our team to continue inspiring and motivating them to deliver exceptional service. We are committed to providing an unforgettable experience for our guests. We look forward to welcoming you back on your next visit to The Acacia Jakarta. Best regards, Yurike Irvania Putri, Marketing Communication, The Acacia Jakarta.
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C***a
Leisure
8.4
/10
Reviewed 1 week(s) ago
Ordered a non-smoking room but was given a smoking room. The room smelled of cigarette smoke, the AC was hot, the room was big but not soundproof, the sound from the next room, whether right or left, was very audible.
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2 people find it helpful
F
Firman
Leisure
10.0
/10
Reviewed 1 week(s) ago
The room is big and the facilities are complete. The staff are also friendly. It's really awesome.
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2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for choosing The Acacia Jakarta and for your positive review of our hotel. We are delighted to hear that you enjoyed your recent visit and that our services and facilities met your expectations. Your positive feedback is greatly appreciated and will be shared with our team to continue inspiring and motivating them to deliver exceptional service. We are committed to providing an unforgettable experience for our guests. We look forward to welcoming you back on your next visit to The Acacia Jakarta. Best regards, Yurike Irvania Putri, Marketing Communication, The Acacia Jakarta.
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E***o
Leisure
9.7
/10
Reviewed 1 week(s) ago
This is an older hotel, but it's been renovated with a modern design. It feels spacious and clean. Air conditioning, hot water, and a good TV are available. The food is varied and delicious. However, the restaurant isn't very spacious, leading to crowds. This is probably because there are more guests there on weekends. Overall, everything is very good. I would stay here again.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for choosing The Acacia Jakarta and for your positive review of our hotel. We are delighted to hear that you enjoyed your recent visit and that our services and facilities met your expectations. Your positive feedback is greatly appreciated and will be shared with our team to continue inspiring and motivating them to deliver exceptional service. We are committed to providing an unforgettable experience for our guests. We look forward to welcoming you back on your next visit to The Acacia Jakarta. Best regards, Yurike Irvania Putri, Marketing Communication, The Acacia Jakarta.
See original
L***s
Staycation
8.5
/10
Reviewed 1 week(s) ago
The room was spacious and comfortable, perfect for a bridal shower. However, upon checking out, I realized the blanket had stains on it.
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1 people find it helpful
s***a
8.5
/10
Reviewed 1 week(s) ago
in my opinion if it's just for sleeping but still want to be comfortable and don't need a TV as a complement to entertainment, it's okay, I'm rarely in the room and more active outside so the room is only for a short stopover. this hotel could be one of the options, access to everywhere is close. only yesterday I had the chance to see the quality of the door handle which was broken and the sheets were full of holes like this, but still fine.
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N***l
Leisure
9.1
/10
Reviewed 2 week(s) ago
the place is very nice, the service is good
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for choosing The Acacia Jakarta and for your positive review of our hotel. We are delighted to hear that you enjoyed your recent visit and that our services and facilities met your expectations. Your positive feedback is greatly appreciated and will be shared with our team to continue inspiring and motivating them to deliver exceptional service. We are committed to providing an unforgettable experience for our guests. We look forward to welcoming you back on your next visit to The Acacia Jakarta. Best regards, Yurike Irvania Putri, Marketing Communication, The Acacia Jakarta.
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Rizka A.
Leisure
8.5
/10
Reviewed 2 week(s) ago
Strategic location, spacious rooms, easy parking access, quite varied breakfast.
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Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for choosing The Acacia Jakarta and for your positive review of our hotel. We are delighted to hear that you enjoyed your recent visit and that our services and facilities met your expectations. Your positive feedback is greatly appreciated and will be shared with our team to continue inspiring and motivating them to deliver exceptional service. We are committed to providing an unforgettable experience for our guests. We look forward to welcoming you back on your next visit to The Acacia Jakarta. Best regards, Yurike Irvania Putri, Marketing Communication, The Acacia Jakarta.
See original
Rizka A.
Leisure
8.5
/10
Reviewed 2 week(s) ago
Strategic location, spacious parking, spacious rooms, quite varied breakfast.
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Rizka A.
8.5
/10
Reviewed 2 week(s) ago
Strategic location, spacious rooms, easy parking, breakfast is also quite varied.
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Rizka A.
Leisure
8.5
/10
Reviewed 2 week(s) ago
Strategic location close to main road and culinary, spacious rooms
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1 people find it helpful
Rizka A.
Leisure
8.5
/10
Reviewed 2 week(s) ago
Strategic location, friendly hotel staff, quite varied breakfast
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Jennifer V.
9.4
/10
Reviewed 2 week(s) ago
Acacia spirit, hopefully the new interior will be more popular
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1 people find it helpful
P***a
10.0
/10
Reviewed 2 week(s) ago
The service was wonderful. Thanks
1 people find it helpful
HD
Hery D.
9.4
/10
Reviewed 3 week(s) ago
The location is in the city center and the rooms are spacious for families too
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2 people find it helpful
J***O
Leisure
10.0
/10
Reviewed 3 week(s) ago
the room with connecting door is not soundproof.
the parking area on the ground floor is damp and dusty.
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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