Verse Luxe Hotel Wahid Hasyim

Hotels
Preferred Partner Plus
8.1
/10
Very Good
5,637 reviews

What Guests Say About Their Stay

Distance To City Center (141)
Accessibility (99)
Surroundings (91)
Staff Friendliness (88)
Quy A.
9.4
/ 10
Rất hài lòng với các dịch vụ tại đây. Nhân viên thân thiện, phòng sạch sẽ. Mình có mượn đồ và nhờ in booking đều ok. Khách sạn nằm gần trạm BRT và trạm bus, tiện di chuyển. Gần các trung tâm thương mại lớn. Gần trục đường chính dễ dàng đi đến sân vận động. Xung quanh có nhiều hàng quán lề đường nếu muốn trải nghiệm ẩm thực địa phương. Có chợ cách tầm 1-2km có thể mua salak tại đó.
Fadhlillah J. N.
9.4
/ 10
Located in arguably the best part of the city, this hotel offers way more than it is currently priced. I personally like the lux atmosphere, decorations, and overall friendliness of the staff. This hotel feels brand new and more expensive that it actually is, and that is a great thing !. The room itself is spacious with the right amount of modern touch and luxury. My room has a quite large double beds and it's pretty comfy, though it'd better if bolsters are also provided, which unfortunately not the case. Standard amenities like water heates, coffee & tea, even a hair dryer was provided. The Wi-Fi was blazing fast and TV channels were plentiful with the presence of essential channels such as HBO, FOX, NAT GEO etc. Personally I had a very pleasant experience during my stay. Even at this price range, this hotel checked all my marks for a good business hotel. Even better in some areas than the more expensive hotels I must say. There are other hotels with similar prices which have the same qualities ( which aren't that many by the way ). But where this hotel shines is in it's strategic location ! So if you are doing a business travel and is looking for hotel with best "bang for your buck", I'll definitely recommend this one. Keep up the great work.
Diah N.
8.5
/ 10
I like the jacuzi in the room, it give another fun during my staycation. Got best price during traveloka epic sale! Will definetely back again someday...
Tino A. W. J.
8.4
/ 10
+ check in quite fast, nice service, quite close to shopping (closed due to Corona/renovation), hot/cold water runs perfectly, spacious room, nice city view (can be better I think). - AC took some time when turned on, the room little bit dirty (looks like it has been empty for a long time), the pillow a little bit dusty too.
Sahril S.
9.4
/ 10
Staffs were very helpful and accommodating my special request when making reservation. Value for money. Great location. Nice interior of room. Thank you
In the Area
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Wahid Hasyim No. 131, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Verse Luxe Hotel Wahid Hasyim is a hotel in a good neighborhood, which is located at Kebon Kacang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
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Staff Trained in Health Protocol
Temperature Check

Verse Luxe Hotel Wahid Hasyim Address: Map & Location

Wahid Hasyim No. 131, Tanah Abang, Kebon Kacang, Jakarta, Indonesia, 10240
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Lobby Verse Luxe Hotel Wahid Hasyim
Lobby 2 Verse Luxe Hotel Wahid Hasyim

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Location


Verse Luxe Hotel Wahid Hasyim is a hotel in a good neighborhood, which is located at Kebon Kacang.

About Verse Luxe Hotel Wahid Hasyim

Verse Luxe Hotel Wahid Hasyim is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Verse Luxe Hotel Wahid Hasyim is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Verse Luxe Hotel Wahid Hasyim.

Verse Luxe Hotel Wahid Hasyim is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Verse Luxe Hotel Wahid Hasyim will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Verse Luxe Hotel Wahid Hasyim provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Verse Luxe Hotel Wahid Hasyim is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Verse Luxe Hotel Wahid Hasyim.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Verse Luxe Hotel Wahid Hasyim exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Verse Luxe Hotel Wahid Hasyim is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Verse Luxe Hotel Wahid Hasyim is the right place to stay.

All facilities in Verse Luxe Hotel Wahid Hasyim

Bar, Cafe and Lounge Verse Luxe Hotel Wahid Hasyim
Bar, Cafe and Lounge
Functional Hall Verse Luxe Hotel Wahid Hasyim
Functional Hall
Lobby Verse Luxe Hotel Wahid Hasyim
Lobby
CleanAccommodation Verse Luxe Hotel Wahid Hasyim
CleanAccommodation
Exterior Verse Luxe Hotel Wahid Hasyim
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Early bird breakfast
  • Snack bar

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Verse Luxe Hotel Wahid Hasyim

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:30

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check-in time starts at 2 PM or 14.00 (WIB) till 6 PM or 18.00 (WIB). Check-in after those specific time need a guaranteed booking. The latest check-out time is 11.30 AM (WIB)
You may be required to present valid government-issued identification at check-in and a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each different person after the reserved room's maximum capacity.
Jacuzzi Room Only 6 Hours Stay Only had a different check-in and check-out period; please refer to the room name for the check-in and check-out time.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Verse Luxe Hotel Wahid Hasyim
120
Number of floors in Verse Luxe Hotel Wahid Hasyim
7
Another facilities in Verse Luxe Hotel Wahid Hasyim
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast and dinner

Frequently asked question in Verse Luxe Hotel Wahid Hasyim

What are available facilities at Verse Luxe Hotel Wahid Hasyim?
There are top facilites at Verse Luxe Hotel Wahid Hasyim such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Verse Luxe Hotel Wahid Hasyim?
Check-in time at Verse Luxe Hotel Wahid Hasyim is staring from From 14:00 while the latest check-out time is at before Before 11:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Verse Luxe Hotel Wahid Hasyim provide breakfast?
Yes, Verse Luxe Hotel Wahid Hasyim provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Verse Luxe Hotel Wahid Hasyim?
Verse Luxe Hotel Wahid Hasyim is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Verse Luxe Hotel Wahid Hasyim have?
Verse Luxe Hotel Wahid Hasyim has 7 floors.
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More Reviews from Other Guests in Verse Luxe Hotel Wahid Hasyim

8.2
Very Good
From 5,612 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Verse Luxe Hotel Wahid Hasyim
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Distance to City Center (97)
Ambiance (94)
Bedroom (90)
Bathroom (74)
Staff Friendliness (72)
Accessibility (71)
Surroundings (68)
Room Space (58)
Check-in/out Time (50)
Wifi (49)
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Traveler Reviews Verse Luxe Hotel Wahid Hasyim

Number of reviews per page
20
40
Customer reviews
H***O
icon-origin-TRAVELOKA
9.3
/10
Reviewed 1 day(s) ago
The location of the hotel is strategic, and the staff are all friendly as usual. However, the cleanliness of the rooms and bathrooms can be improved. Can find hairs on the floor and stains on the toilet bowls. Overall, it is a good place to stay :)
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Accommodation's Reply
05 Dec 2025
Dear Guest, Thank you very much for sharing your experience with us. We’re glad to hear that you appreciate our strategic location and the friendliness of our staff. However, we sincerely apologize for the cleanliness issues you encountered in the room and bathroom. Finding hair on the floor and stains on the toilet bowl is unacceptable, and we will immediately address this with our housekeeping team to ensure better quality checks moving forward. Thank you again for your valuable feedback. We’re happy to know that overall you still consider us a good place to stay, and we hope to welcome you back with an improved experience. Greeting Haryono (Aryo) General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
The room's AC wasn't cooling despite the hotel staff's notification. The refrigerator wasn't working. Room 1206.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced regarding the air conditioning not cooling and the refrigerator not working in Room 1206. These issues do not meet the comfort standards that we strive to provide. We have forwarded your comments to our engineering team for prompt inspection and repair. We sincerely appreciate your comments and look forward to providing you with a better experience on your next visit. Hotel Manager Haryono (Aryo)
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly, clean, comfortable, quiet, top!
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Accommodation's Reply
18 Nov 2025
Dear Mr. G*t, Thank you for your positive review. We are delighted to hear that you were satisfied with our hotel's friendly service, cleanliness, comfort, and peaceful atmosphere. Your comments are a driving force in our continued commitment to providing the best service. We look forward to welcoming you back on your next visit. Hotel Manager Haryono (Aryo)
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F***i
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 week(s) ago
I checked in and went straight to the room but there were no towels, no mats, no hair dryer, the room also had a bad smell. I called the receptionist saying there were no towels and mats and I also wanted a hair dryer, because I wanted to go out again so I called again and said for towels, mats and hair dryers to go straight to the room because I wanted to go. After almost 3 hours I left and came back, my room still had no towels etc. I called again, they said yes, wait a moment, it will be delivered soon. I waited for half an hour without any, finally I went downstairs to ask for towels etc. and it took so long, how could the receptionist say "wait a minute ma'am, we'll get the towels from another room first" what?! Then the towels etc. were delivered to me in the lobby, I took the towels etc. to my room myself, Then after taking a shower I went back to the hotel it was already midnight and the hair dryer was no longer in my room. They just took it and went into my room. Worse, when I asked why, "it's hotel policy ma'am, hair dryers can only be borrowed for 1 hour". This hotel management is truly terrible. Remember, I will never stay here again. I pay to get the appropriate facilities, enjoy and be happy, not to get a bad experience like the one I got here.
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Accommodation's Reply
17 Nov 2025
Dear Ms. F***i, We sincerely apologize for the inconvenience and discomfort you experienced during your recent stay. What you described is far from the service standard we aim to provide. We deeply regret the delay in providing basic amenities, the miscommunication regarding room access, and the unacceptable practice related to the hair dryer. Your feedback has been escalated to our management team for immediate internal review and corrective action. We truly appreciate your honesty and are committed to ensuring no guest faces the same issue in the future. While we understand your frustration, we hope there may be a chance to restore your trust one day. Warm regards, Central Reservation Agent
T***n
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
Many facilities are not functioning, windows are not cleaned, the elevator walls are dirty, the lobby, elevator and along the corridor are hot. The floor is dull and looks like it has not been mopped. Promotional images on social media are not appropriate. And hopefully input for the hotel.
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Accommodation's Reply
18 Nov 2025
Dear T*n, Thank you very much for your valuable feedback. We apologize for the inconvenience caused by the inadequate use of our facilities, hotel cleanliness, and temperature control in the lobby, elevators, and corridors. Your valuable feedback is very valuable to our hotel, and our team is reviewing and making improvements. We are working to strengthen our cleaning standards and improve our promotional materials to be more in line with the current situation. We will do our best to ensure that you have a better experience on your next stay. Hotel Manager Haryono (Aryo)
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A***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 week(s) ago
The staff service is not very responsive, the lobby phone is never answered, the package sent to the hotel was lost even though it had been received by security, the bathroom drain is small so it flooded first, there is no foot mat in the bathroom,
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Accommodation's Reply
12 Nov 2025
Dear Ms./Mr. A***a, Thank you for your honest feedback. We sincerely apologize for the inconveniences you experienced during your stay — particularly regarding the unresponsive service, missing package, and bathroom drainage issue. Your comments have been forwarded to the relevant departments (Front Office, Security, and Housekeeping) for immediate review and improvement. We truly value your input and hope to provide you with a much better experience in the future. Warm regards, Central Reservation Agent
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FERDINAND S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
This minimalist-designed hotel is located close to Sabang-Thamrin and Tanah Abang Market. This makes it convenient for guests to enjoy culinary delights and shop for clothes. Across from the hotel is also a padel court. However, to access the hotel, you must adhere to the odd-even traffic policy to avoid violating traffic laws.
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr. Ferdinand S., Thank you for your positive review and for highlighting our strategic location near Sabang, Thamrin, and Tanah Abang — as well as the nearby padel court. We're glad the accessibility supported your business and leisure activities. Your note regarding the traffic regulation (ganjil-genap) is also very helpful for future guests, and we appreciate you pointing that out. Looking forward to welcoming you again. Best regards, Central Reservation Agent
A***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The room was ok, but the room smelled a bit musty, the wifi was not good, Netflix couldn't be used at all, the phone was broken, the AC was hot, please try to pay attention because for that price with so many shortcomings it's not worth it, please improve it again
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Accommodation's Reply
13 Nov 2025
Dear Mr./Ms. A***i, Thank you for your review and for staying with us. We sincerely apologize for the inconvenience you experienced regarding the musty smell in the room, poor Wi-Fi connection, non-functional Netflix, broken phone, and the air conditioner issue. Your feedback is very important to us and has been forwarded to the relevant departments for immediate follow-up and improvement. We truly hope to welcome you back with a much better experience in the future. Best regards, Central Reservation Agent
K***l
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 week(s) ago
It's 2025, and there are still hotels in the capital and downtown with receptionists who lack manners and treat customers who have paid cash upfront like beggars living in a shack. The rooms are 100% the same size as the photos. The outdated air conditioners are installed without freon and are noisy. This hotel has too many shortcomings; it's not good at all.
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Accommodation's Reply
12 Nov 2025
Dear K***l, Thank you for taking the time to leave your review. We deeply regret that your stay did not meet expectations. Your comments regarding the service attitude at reception and the room conditions are taken very seriously. We sincerely apologize for the discomfort and miscommunication you experienced. Your feedback will be escalated to the relevant departments for evaluation and improvement. Best regards, Central Reservation Agent
Profile Picture
Anjar G.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
Bad experience: 1. Check-in was not smooth. Check-in schedule at 14.00. We got there at 14.00, then the receptionist informed me that the room was not ready, and we had to wait 30 minutes longer to get into the room 2. I ordered a superior king room, but when I got to the room, it turned out that what I got was a twin bed combined 3. The door has a little problem when opening and closing. 4. There is no wifi sign or password, I have tried calling the receptionist to ask about this but the phone is not answered. 5. Some lights are not active when turned on
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Accommodation's Reply
13 Nov 2025
Dear Mr. Anjar, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during your stay—from the check-in delay and room mismatch to the service and facility issues. This is not the standard we strive for. Your feedback has been noted and will be addressed with the relevant departments to ensure improvements are made. We truly appreciate your input and hope to provide you with a much better experience in the future. Warm regards, Central Reservation Agent
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
So far during my 3-night stay, everything is good, the staff are friendly, the location is very strategic with the city center and public transportation.. so it's easy to go anywhere.. finding food around is also very easy.. I focus on the cleanliness of the room, especially the corners, please pay attention again because there is still a lot of dust and hair from previous guests that have not been cleaned.. and for the sheets and pillowcases, they should be changed every day, my experience yesterday there were stains from the previous guest that were not changed from when I checked in until I checked out, they were still the same.. other than that, overall it's good, great..👍🏻👍🏻👍🏻
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Accommodation's Reply
12 Nov 2025
Dear M***l, Thank you for your detailed and thoughtful review. We’re glad to hear that you enjoyed the location and the friendliness of our staff. We sincerely apologize for the cleanliness issues you experienced, particularly regarding the corners and bedding. Your feedback has been shared with our housekeeping team for immediate improvement. We appreciate your input and hope to welcome you again with a better experience. Best regards, Central Reservation Agent
Nhink F. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The AC is not cold enough, the elevator and corridors are hot, check-in time must be at 2:00 PM
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Accommodation's Reply
12 Nov 2025
Dear Ms. Nhink F. I., Thank you for your review and valuable feedback. We apologize for the inconvenience regarding the air conditioning, warm common areas, and strict check-in time. Your comments have been noted for improvement. We hope to serve you better in the future. Best regards, Central Reservation Agent
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The atmosphere is very comfortable, close to the city center, and public transportation access is also easy!🥰
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Ms. Elza H. P., Thank you for your perfect rating and kind words. We’re delighted to hear that you enjoyed the comfortable atmosphere and our central location with easy access to public transport. We look forward to welcoming you again soon. Best regards, Central Reservation Agent
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
So far so good, I got a room with a pretty good view, the only minus was that the AC was leaking, but when I complained, it was immediately fixed and I ordered a deluxe type with a king bed but instead I was given 2 single beds which were then put together.
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2 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Ms. S***a, Thank you for your review and feedback. We're pleased you enjoyed the view and appreciate your kind words about our prompt service in resolving the AC issue. We sincerely apologize for the bed arrangement not matching your booking preference. Your comments have been shared with the relevant team to ensure better accuracy in the future. We hope to serve you better on your next stay. Warm regards, Central Reservation Agent
H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
there is no mat on the bathroom floor
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Accommodation's Reply
04 Nov 2025
Dear Mr./Ms. H***i, Thank you for your review and for choosing to stay with us. We apologize for the inconvenience caused due to the absence of a bathroom floor mat. Your feedback is valuable and will be shared with our housekeeping team to ensure such details are not missed in the future. We appreciate your input and look forward to welcoming you again with an improved experience. Best regards, Central Reservation Agent
J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
the hotel is just so-so, the location is good
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2 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear Mr./Ms. J***y, Thank you for your review and for choosing to stay with us. We’re glad to hear you found the location convenient. However, we regret that the overall experience did not fully meet your expectations. Your feedback is valuable and will be shared with our team for future improvements. We hope to have the opportunity to serve you better on your next visit. Best regards, Central Reservation Agent
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
When checking in, drinking water in the room and a bathroom mat were not yet available, and we had to wait for almost 30 minutes, as if it hadn't been prepared or was that the standard operating procedure? A hotel in the city center, but we have to wait in turns to borrow a hairdryer, and we don't know when it can be borrowed. Is it really not available or are we not allowed to borrow the equipment? The hospitality is good enough, and the location is quite good.
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Accommodation's Reply
02 Nov 2025
Dear Mr./Ms. M***a, Thank you for sharing your feedback. We sincerely apologize for the delay in room readiness and inconvenience regarding the amenities. Your comments regarding the availability of the hairdryer and in-room items have been noted for immediate review with our housekeeping team to improve our service standards. We appreciate your kind words on our location and staff friendliness. We do hope to welcome you back with a better experience in the future. Best regards, Central Reservation Agent
Inda S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
strategic location in the city center, close to everywhere.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Ms. Inda, Thank you for your positive review and for choosing to stay with us. We're glad to hear you enjoyed our strategic location in the heart of the city. We look forward to welcoming you again on your next visit. Warm regards, Central Reservation Agent
a***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
Room 1010 bidet is broken, the light under the small table is also off
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2 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr./Ms. A***i, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the broken bidet and non-functioning lamp in your room. Your comments have been forwarded to our maintenance team for immediate attention. We appreciate your input as it helps us improve. Best regards, Central Reservation Agent
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It's quite comfortable even though it's close to the city center, the facilities need more attention.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr./Ms. S***a, Thank you for your review and for choosing to stay with us. We’re glad to hear you had a comfortable stay despite our central location. We appreciate your input regarding the facilities and will work on improving them to serve you better in the future. Best regards, Central Reservation Agent
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Lobby 4 Verse Luxe Hotel Wahid Hasyim

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 5,612 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Verse Luxe Hotel Wahid Hasyim
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Distance to City Center (97)
Ambiance (94)
Bedroom (90)
Bathroom (74)
Staff Friendliness (72)
Accessibility (71)
Surroundings (68)
Room Space (58)
Check-in/out Time (50)
Wifi (49)
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Traveler Reviews Verse Luxe Hotel Wahid Hasyim

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Customer reviews
H***O
icon-origin-TRAVELOKA
9.3
/10
Reviewed 1 day(s) ago
The location of the hotel is strategic, and the staff are all friendly as usual. However, the cleanliness of the rooms and bathrooms can be improved. Can find hairs on the floor and stains on the toilet bowls. Overall, it is a good place to stay :)
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Accommodation's Reply
05 Dec 2025
Dear Guest, Thank you very much for sharing your experience with us. We’re glad to hear that you appreciate our strategic location and the friendliness of our staff. However, we sincerely apologize for the cleanliness issues you encountered in the room and bathroom. Finding hair on the floor and stains on the toilet bowl is unacceptable, and we will immediately address this with our housekeeping team to ensure better quality checks moving forward. Thank you again for your valuable feedback. We’re happy to know that overall you still consider us a good place to stay, and we hope to welcome you back with an improved experience. Greeting Haryono (Aryo) General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
The room's AC wasn't cooling despite the hotel staff's notification. The refrigerator wasn't working. Room 1206.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced regarding the air conditioning not cooling and the refrigerator not working in Room 1206. These issues do not meet the comfort standards that we strive to provide. We have forwarded your comments to our engineering team for prompt inspection and repair. We sincerely appreciate your comments and look forward to providing you with a better experience on your next visit. Hotel Manager Haryono (Aryo)
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Verified Traveler
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10.0
/10
Reviewed 3 week(s) ago
Friendly, clean, comfortable, quiet, top!
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Accommodation's Reply
18 Nov 2025
Dear Mr. G*t, Thank you for your positive review. We are delighted to hear that you were satisfied with our hotel's friendly service, cleanliness, comfort, and peaceful atmosphere. Your comments are a driving force in our continued commitment to providing the best service. We look forward to welcoming you back on your next visit. Hotel Manager Haryono (Aryo)
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F***i
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 week(s) ago
I checked in and went straight to the room but there were no towels, no mats, no hair dryer, the room also had a bad smell. I called the receptionist saying there were no towels and mats and I also wanted a hair dryer, because I wanted to go out again so I called again and said for towels, mats and hair dryers to go straight to the room because I wanted to go. After almost 3 hours I left and came back, my room still had no towels etc. I called again, they said yes, wait a moment, it will be delivered soon. I waited for half an hour without any, finally I went downstairs to ask for towels etc. and it took so long, how could the receptionist say "wait a minute ma'am, we'll get the towels from another room first" what?! Then the towels etc. were delivered to me in the lobby, I took the towels etc. to my room myself, Then after taking a shower I went back to the hotel it was already midnight and the hair dryer was no longer in my room. They just took it and went into my room. Worse, when I asked why, "it's hotel policy ma'am, hair dryers can only be borrowed for 1 hour". This hotel management is truly terrible. Remember, I will never stay here again. I pay to get the appropriate facilities, enjoy and be happy, not to get a bad experience like the one I got here.
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Accommodation's Reply
17 Nov 2025
Dear Ms. F***i, We sincerely apologize for the inconvenience and discomfort you experienced during your recent stay. What you described is far from the service standard we aim to provide. We deeply regret the delay in providing basic amenities, the miscommunication regarding room access, and the unacceptable practice related to the hair dryer. Your feedback has been escalated to our management team for immediate internal review and corrective action. We truly appreciate your honesty and are committed to ensuring no guest faces the same issue in the future. While we understand your frustration, we hope there may be a chance to restore your trust one day. Warm regards, Central Reservation Agent
T***n
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
Many facilities are not functioning, windows are not cleaned, the elevator walls are dirty, the lobby, elevator and along the corridor are hot. The floor is dull and looks like it has not been mopped. Promotional images on social media are not appropriate. And hopefully input for the hotel.
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Accommodation's Reply
18 Nov 2025
Dear T*n, Thank you very much for your valuable feedback. We apologize for the inconvenience caused by the inadequate use of our facilities, hotel cleanliness, and temperature control in the lobby, elevators, and corridors. Your valuable feedback is very valuable to our hotel, and our team is reviewing and making improvements. We are working to strengthen our cleaning standards and improve our promotional materials to be more in line with the current situation. We will do our best to ensure that you have a better experience on your next stay. Hotel Manager Haryono (Aryo)
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A***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 week(s) ago
The staff service is not very responsive, the lobby phone is never answered, the package sent to the hotel was lost even though it had been received by security, the bathroom drain is small so it flooded first, there is no foot mat in the bathroom,
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Accommodation's Reply
12 Nov 2025
Dear Ms./Mr. A***a, Thank you for your honest feedback. We sincerely apologize for the inconveniences you experienced during your stay — particularly regarding the unresponsive service, missing package, and bathroom drainage issue. Your comments have been forwarded to the relevant departments (Front Office, Security, and Housekeeping) for immediate review and improvement. We truly value your input and hope to provide you with a much better experience in the future. Warm regards, Central Reservation Agent
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FERDINAND S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
This minimalist-designed hotel is located close to Sabang-Thamrin and Tanah Abang Market. This makes it convenient for guests to enjoy culinary delights and shop for clothes. Across from the hotel is also a padel court. However, to access the hotel, you must adhere to the odd-even traffic policy to avoid violating traffic laws.
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr. Ferdinand S., Thank you for your positive review and for highlighting our strategic location near Sabang, Thamrin, and Tanah Abang — as well as the nearby padel court. We're glad the accessibility supported your business and leisure activities. Your note regarding the traffic regulation (ganjil-genap) is also very helpful for future guests, and we appreciate you pointing that out. Looking forward to welcoming you again. Best regards, Central Reservation Agent
A***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The room was ok, but the room smelled a bit musty, the wifi was not good, Netflix couldn't be used at all, the phone was broken, the AC was hot, please try to pay attention because for that price with so many shortcomings it's not worth it, please improve it again
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Accommodation's Reply
13 Nov 2025
Dear Mr./Ms. A***i, Thank you for your review and for staying with us. We sincerely apologize for the inconvenience you experienced regarding the musty smell in the room, poor Wi-Fi connection, non-functional Netflix, broken phone, and the air conditioner issue. Your feedback is very important to us and has been forwarded to the relevant departments for immediate follow-up and improvement. We truly hope to welcome you back with a much better experience in the future. Best regards, Central Reservation Agent
K***l
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 4 week(s) ago
It's 2025, and there are still hotels in the capital and downtown with receptionists who lack manners and treat customers who have paid cash upfront like beggars living in a shack. The rooms are 100% the same size as the photos. The outdated air conditioners are installed without freon and are noisy. This hotel has too many shortcomings; it's not good at all.
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Accommodation's Reply
12 Nov 2025
Dear K***l, Thank you for taking the time to leave your review. We deeply regret that your stay did not meet expectations. Your comments regarding the service attitude at reception and the room conditions are taken very seriously. We sincerely apologize for the discomfort and miscommunication you experienced. Your feedback will be escalated to the relevant departments for evaluation and improvement. Best regards, Central Reservation Agent
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Anjar G.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
Bad experience: 1. Check-in was not smooth. Check-in schedule at 14.00. We got there at 14.00, then the receptionist informed me that the room was not ready, and we had to wait 30 minutes longer to get into the room 2. I ordered a superior king room, but when I got to the room, it turned out that what I got was a twin bed combined 3. The door has a little problem when opening and closing. 4. There is no wifi sign or password, I have tried calling the receptionist to ask about this but the phone is not answered. 5. Some lights are not active when turned on
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Accommodation's Reply
13 Nov 2025
Dear Mr. Anjar, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced during your stay—from the check-in delay and room mismatch to the service and facility issues. This is not the standard we strive for. Your feedback has been noted and will be addressed with the relevant departments to ensure improvements are made. We truly appreciate your input and hope to provide you with a much better experience in the future. Warm regards, Central Reservation Agent
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
So far during my 3-night stay, everything is good, the staff are friendly, the location is very strategic with the city center and public transportation.. so it's easy to go anywhere.. finding food around is also very easy.. I focus on the cleanliness of the room, especially the corners, please pay attention again because there is still a lot of dust and hair from previous guests that have not been cleaned.. and for the sheets and pillowcases, they should be changed every day, my experience yesterday there were stains from the previous guest that were not changed from when I checked in until I checked out, they were still the same.. other than that, overall it's good, great..👍🏻👍🏻👍🏻
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Accommodation's Reply
12 Nov 2025
Dear M***l, Thank you for your detailed and thoughtful review. We’re glad to hear that you enjoyed the location and the friendliness of our staff. We sincerely apologize for the cleanliness issues you experienced, particularly regarding the corners and bedding. Your feedback has been shared with our housekeeping team for immediate improvement. We appreciate your input and hope to welcome you again with a better experience. Best regards, Central Reservation Agent
Nhink F. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The AC is not cold enough, the elevator and corridors are hot, check-in time must be at 2:00 PM
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Accommodation's Reply
12 Nov 2025
Dear Ms. Nhink F. I., Thank you for your review and valuable feedback. We apologize for the inconvenience regarding the air conditioning, warm common areas, and strict check-in time. Your comments have been noted for improvement. We hope to serve you better in the future. Best regards, Central Reservation Agent
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The atmosphere is very comfortable, close to the city center, and public transportation access is also easy!🥰
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1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Ms. Elza H. P., Thank you for your perfect rating and kind words. We’re delighted to hear that you enjoyed the comfortable atmosphere and our central location with easy access to public transport. We look forward to welcoming you again soon. Best regards, Central Reservation Agent
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
So far so good, I got a room with a pretty good view, the only minus was that the AC was leaking, but when I complained, it was immediately fixed and I ordered a deluxe type with a king bed but instead I was given 2 single beds which were then put together.
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2 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Ms. S***a, Thank you for your review and feedback. We're pleased you enjoyed the view and appreciate your kind words about our prompt service in resolving the AC issue. We sincerely apologize for the bed arrangement not matching your booking preference. Your comments have been shared with the relevant team to ensure better accuracy in the future. We hope to serve you better on your next stay. Warm regards, Central Reservation Agent
H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
there is no mat on the bathroom floor
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Accommodation's Reply
04 Nov 2025
Dear Mr./Ms. H***i, Thank you for your review and for choosing to stay with us. We apologize for the inconvenience caused due to the absence of a bathroom floor mat. Your feedback is valuable and will be shared with our housekeeping team to ensure such details are not missed in the future. We appreciate your input and look forward to welcoming you again with an improved experience. Best regards, Central Reservation Agent
J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
the hotel is just so-so, the location is good
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2 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear Mr./Ms. J***y, Thank you for your review and for choosing to stay with us. We’re glad to hear you found the location convenient. However, we regret that the overall experience did not fully meet your expectations. Your feedback is valuable and will be shared with our team for future improvements. We hope to have the opportunity to serve you better on your next visit. Best regards, Central Reservation Agent
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
When checking in, drinking water in the room and a bathroom mat were not yet available, and we had to wait for almost 30 minutes, as if it hadn't been prepared or was that the standard operating procedure? A hotel in the city center, but we have to wait in turns to borrow a hairdryer, and we don't know when it can be borrowed. Is it really not available or are we not allowed to borrow the equipment? The hospitality is good enough, and the location is quite good.
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Accommodation's Reply
02 Nov 2025
Dear Mr./Ms. M***a, Thank you for sharing your feedback. We sincerely apologize for the delay in room readiness and inconvenience regarding the amenities. Your comments regarding the availability of the hairdryer and in-room items have been noted for immediate review with our housekeeping team to improve our service standards. We appreciate your kind words on our location and staff friendliness. We do hope to welcome you back with a better experience in the future. Best regards, Central Reservation Agent
Inda S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
strategic location in the city center, close to everywhere.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Ms. Inda, Thank you for your positive review and for choosing to stay with us. We're glad to hear you enjoyed our strategic location in the heart of the city. We look forward to welcoming you again on your next visit. Warm regards, Central Reservation Agent
a***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
Room 1010 bidet is broken, the light under the small table is also off
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2 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr./Ms. A***i, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the broken bidet and non-functioning lamp in your room. Your comments have been forwarded to our maintenance team for immediate attention. We appreciate your input as it helps us improve. Best regards, Central Reservation Agent
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
It's quite comfortable even though it's close to the city center, the facilities need more attention.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr./Ms. S***a, Thank you for your review and for choosing to stay with us. We’re glad to hear you had a comfortable stay despite our central location. We appreciate your input regarding the facilities and will work on improving them to serve you better in the future. Best regards, Central Reservation Agent
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